# Top 10 uContact Alternatives & Competitors **Average Rating:** 4.6/5 **Total Number of Reviews:** 27 Looking for alternatives or competitors to uContact? Contact Center Software is a widely used technology, and many people are seeking top rated, high quality software solutions with live chat, session recording, and session summary notes. Other important factors to consider when researching alternatives to uContact include customer service and communication. The best overall uContact alternative is Talkdesk. Other similar apps like uContact are Genesys Cloud CX, Five9 Intelligent Cloud Contact Center Platform, Aircall, and Ozonetel. uContact alternatives can be found in [Contact Center Software](https://www.g2.com/categories/contact-center) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation). ## Best Paid & Free Alternatives to uContact - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) - [UJET](https://www.g2.com/products/ujet/reviews) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) ## Top 10 Alternatives to uContact Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how uContact stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, Logistics and Supply Chain, and Alternative Medicine, and find the best product for your business. ### 1. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,586 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to uContact, Talkdesk is: - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-ucontact) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk) - [Talkdesk vs Ozonetel](https://www.g2.com/compare/ozonetel-vs-talkdesk) - [Talkdesk vs 3CX](https://www.g2.com/compare/3cx-vs-talkdesk) - [Talkdesk vs Ringover](https://www.g2.com/compare/ringover-vs-talkdesk) - [Talkdesk vs UJET](https://www.g2.com/compare/talkdesk-vs-ujet) - [Talkdesk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [Talkdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk) ### 2. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,558 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Reviewers say compared to uContact, Genesys Cloud CX is: - Slower to reach roi - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ucontact) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Ozonetel](https://www.g2.com/compare/genesys-cloud-cx-vs-ozonetel) - [Genesys Cloud CX vs 3CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Ringover](https://www.g2.com/compare/genesys-cloud-cx-vs-ringover) - [Genesys Cloud CX vs UJET](https://www.g2.com/compare/genesys-cloud-cx-vs-ujet) - [Genesys Cloud CX vs NICE CXone](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [Genesys Cloud CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx) ### 3. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) By Five9 **Average Rating:** 4.1/5 **Total Reviews:** 625 Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. Reviewers say compared to uContact, Five9 Intelligent Cloud Contact Center Platform is: - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ucontact) **Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:** - [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Five9 Intelligent Cloud Contact Center Platform vs Aircall](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Ozonetel](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ozonetel) - [Five9 Intelligent Cloud Contact Center Platform vs 3CX](https://www.g2.com/compare/3cx-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Ringover](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ringover) - [Five9 Intelligent Cloud Contact Center Platform vs UJET](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ujet) - [Five9 Intelligent Cloud Contact Center Platform vs NICE CXone](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone) - [Five9 Intelligent Cloud Contact Center Platform vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-five9-intelligent-cloud-contact-center-platform) ### 4. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,644 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to uContact, Aircall is: - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Aircall](https://www.g2.com/compare/aircall-vs-ucontact) **Compare Aircall with other alternatives:** - [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Aircall vs Ozonetel](https://www.g2.com/compare/aircall-vs-ozonetel) - [Aircall vs 3CX](https://www.g2.com/compare/3cx-vs-aircall) - [Aircall vs Ringover](https://www.g2.com/compare/aircall-vs-ringover) - [Aircall vs UJET](https://www.g2.com/compare/aircall-vs-ujet) - [Aircall vs NICE CXone](https://www.g2.com/compare/aircall-vs-nice-cxone) - [Aircall vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-aircall) ### 5. [Ozonetel](https://www.g2.com/products/ozonetel/reviews) By Ozonetel **Average Rating:** 4.6/5 **Total Reviews:** 625 Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand. Reviewers say compared to uContact, Ozonetel is: - More expensive - Easier to do business with Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Ozonetel](https://www.g2.com/compare/ozonetel-vs-ucontact) **Compare Ozonetel with other alternatives:** - [Ozonetel vs Talkdesk](https://www.g2.com/compare/ozonetel-vs-talkdesk) - [Ozonetel vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ozonetel) - [Ozonetel vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ozonetel) - [Ozonetel vs Aircall](https://www.g2.com/compare/aircall-vs-ozonetel) - [Ozonetel vs 3CX](https://www.g2.com/compare/3cx-vs-ozonetel) - [Ozonetel vs Ringover](https://www.g2.com/compare/ozonetel-vs-ringover) - [Ozonetel vs UJET](https://www.g2.com/compare/ozonetel-vs-ujet) - [Ozonetel vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-ozonetel) - [Ozonetel vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ozonetel) ### 6. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 547 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to uContact, 3CX is: - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs 3CX](https://www.g2.com/compare/3cx-vs-ucontact) **Compare 3CX with other alternatives:** - [3CX vs Talkdesk](https://www.g2.com/compare/3cx-vs-talkdesk) - [3CX vs Genesys Cloud CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [3CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/3cx-vs-five9-intelligent-cloud-contact-center-platform) - [3CX vs Aircall](https://www.g2.com/compare/3cx-vs-aircall) - [3CX vs Ozonetel](https://www.g2.com/compare/3cx-vs-ozonetel) - [3CX vs Ringover](https://www.g2.com/compare/3cx-vs-ringover) - [3CX vs UJET](https://www.g2.com/compare/3cx-vs-ujet) - [3CX vs NICE CXone](https://www.g2.com/compare/3cx-vs-nice-cxone) - [3CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/3cx-vs-agentforce-service-formerly-salesforce-service-cloud) ### 7. [Ringover](https://www.g2.com/products/ringover/reviews) By Ringover **Average Rating:** 4.6/5 **Total Reviews:** 495 Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today. Reviewers say compared to uContact, Ringover is: - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Ringover](https://www.g2.com/compare/ringover-vs-ucontact) **Compare Ringover with other alternatives:** - [Ringover vs Talkdesk](https://www.g2.com/compare/ringover-vs-talkdesk) - [Ringover vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringover) - [Ringover vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ringover) - [Ringover vs Aircall](https://www.g2.com/compare/aircall-vs-ringover) - [Ringover vs Ozonetel](https://www.g2.com/compare/ozonetel-vs-ringover) - [Ringover vs 3CX](https://www.g2.com/compare/3cx-vs-ringover) - [Ringover vs UJET](https://www.g2.com/compare/ringover-vs-ujet) - [Ringover vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-ringover) - [Ringover vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ringover) ### 8. [UJET](https://www.g2.com/products/ujet/reviews) By UJET **Average Rating:** 4.7/5 **Total Reviews:** 1,130 UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world. Reviewers say compared to uContact, UJET is: - Slower to reach roi - More expensive - Easier to do business with Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs UJET](https://www.g2.com/compare/ujet-vs-ucontact) **Compare UJET with other alternatives:** - [UJET vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-ujet) - [UJET vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ujet) - [UJET vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ujet) - [UJET vs Aircall](https://www.g2.com/compare/aircall-vs-ujet) - [UJET vs Ozonetel](https://www.g2.com/compare/ozonetel-vs-ujet) - [UJET vs 3CX](https://www.g2.com/compare/3cx-vs-ujet) - [UJET vs Ringover](https://www.g2.com/compare/ringover-vs-ujet) - [UJET vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-ujet) - [UJET vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ujet) ### 9. [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) By NiCE **Average Rating:** 4.3/5 **Total Reviews:** 1,730 NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Reviewers say compared to uContact, NICE CXone is: - Slower to reach roi - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-ucontact) **Compare NICE CXone with other alternatives:** - [NICE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [NICE CXone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [NICE CXone vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone) - [NICE CXone vs Aircall](https://www.g2.com/compare/aircall-vs-nice-cxone) - [NICE CXone vs Ozonetel](https://www.g2.com/compare/nice-cxone-vs-ozonetel) - [NICE CXone vs 3CX](https://www.g2.com/compare/3cx-vs-nice-cxone) - [NICE CXone vs Ringover](https://www.g2.com/compare/nice-cxone-vs-ringover) - [NICE CXone vs UJET](https://www.g2.com/compare/nice-cxone-vs-ujet) - [NICE CXone vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone) ### 10. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,359 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to uContact, Agentforce Service (formerly Salesforce Service Cloud) is: - More expensive Categories in common with uContact: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [uContact vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ucontact) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Talkdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Genesys Cloud CX](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx) - [Agentforce Service (formerly Salesforce Service Cloud) vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-five9-intelligent-cloud-contact-center-platform) - [Agentforce Service (formerly Salesforce Service Cloud) vs Aircall](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-aircall) - [Agentforce Service (formerly Salesforce Service Cloud) vs Ozonetel](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ozonetel) - [Agentforce Service (formerly Salesforce Service Cloud) vs 3CX](https://www.g2.com/compare/3cx-vs-agentforce-service-formerly-salesforce-service-cloud) - [Agentforce Service (formerly Salesforce Service Cloud) vs Ringover](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ringover) - [Agentforce Service (formerly Salesforce Service Cloud) vs UJET](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ujet) - [Agentforce Service (formerly Salesforce Service Cloud) vs NICE CXone](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone) ## Explore Articles - [Top tools for creating interactive data dashboards](https://www.g2.com/discussions/top-tools-for-creating-interactive-data-dashboards) - [Is Alteryx designed to support non-technical users like business analysts, operations teams, and marketers who need self-service analytics?](https://www.g2.com/discussions/is-alteryx-designed-to-support-non-technical-users-like-business-analysts-operations-teams-and-marketers-who-need-self-service-analytics) - [What are the most reliable employee perks solutions based on user reviews for seamless HRIS integration?](https://www.g2.com/discussions/what-are-the-most-reliable-employee-perks-solutions-based-on-user-reviews-for-seamless-hris-integration) - [Which education HR systems have documented ease of setup for institutions completing implementations in under six months?](https://www.g2.com/discussions/which-education-hr-systems-have-documented-ease-of-setup-for-institutions-completing-implementations-in-under-six-months) - [Top platforms for managing cloud compliance documentation](https://www.g2.com/discussions/what-are-the-top-platforms-for-managing-cloud-compliance-documentation) - [Which AI legal platform offers the most accurate results?](https://www.g2.com/discussions/which-ai-legal-platform-offers-the-most-accurate-results) ## Spotlight Categories - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) - [Anti Money Laundering Software](https://www.g2.com/categories/anti-money-laundering) - [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)