Uber Eats for Merchants

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4.0 out of 5 stars

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Uber Eats for Merchants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

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Uber Eats for Merchants Reviews (184)

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Reviews

Uber Eats for Merchants Reviews (184)

View 1 Video Reviews
4.0
184 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the wide variety of restaurants and the ease of ordering with Uber Eats for Merchants. The platform is valued for its convenience, allowing merchants to reach a larger customer base while managing orders efficiently. However, many reviews note that high commission fees can impact profit margins.

Pros & Cons

Generated from real user reviews
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L.M. J.
LJ
Enterprise (> 1000 emp.)
"Range of shops and food items to be selected"
What do you like best about Uber Eats for Merchants?

Uber Eats provides a variety of shops. As a result it helps us to select items from a range of shops.

Uber Eats provides a rating system in which we can rate the shop and the rider. As a result shops and the drivers always try to become very professional in order to maintain their ratings.

With the Uber Eats app it provides users a feature to monitor the progress of the order with the expected delivery time. As we can monitor the delivery with the map it reduces the waiting time of both the rider and the user. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Uber Eats are delivered by the bicycle riders most of the times as a result it is very difficult to find a rider on the rainy days. So users face a lot of difficulties on the rainy days. Review collected by and hosted on G2.com.

Kamitha W.
KW
Software Engineer Internship
Small-Business (50 or fewer emp.)
"now a days best food delivery mobile application"
What do you like best about Uber Eats for Merchants?

This is fastest food delivery application i have ever used. Sometimes I get hungry at night i can use this application to order foods. There are so many shops to choose food items than other food delivery application. We can trust the uber eats. because we never faced any unfortunate thing in our history of orders. uber eats provide a choose payment method. Thats very good things for us because we can pay cash or card. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes we can't talk to the driver directly and It's a little late because the call is coming through the company. Sometimes map is updating little bit late. when we order in rainy days, drivers didn't accept our orders. we'll have to wait and see they accept or reject our order. in that case wasted our valuable time and effort. Review collected by and hosted on G2.com.

LJ
Security Analyst
Enterprise (> 1000 emp.)
"Number one food delivery App"
What do you like best about Uber Eats for Merchants?

Uber Eats is most famous food delivery app we can use over eats using my mobile phone or the website I can integrate my credit card info over eats and no need any cash operation so this is a really easy deal for me and over shows the best and nearest restaurant so we can select the food from a wide range of varieties. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

There is one problem in the app when we place the order we cannot cancel the order middle of the delivery so they need to implement some process for it. Review collected by and hosted on G2.com.

ST
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Forget canteen services"
What do you like best about Uber Eats for Merchants?

Fast processing, smart app and great customer service. Like nowhere else, this works just perfectly. Tracking (geolocation) activated so we can track the delivery from A to B (to the office). Also payments are fast and the invoices regular okay. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Maybe more possibilities to pay - paying by bank transfer at the end of a month would be better for a company. Review collected by and hosted on G2.com.

Tiny M.
TM
Consultant
Capital Markets
Small-Business (50 or fewer emp.)
"Convenient for the busiest of us"
What do you like best about Uber Eats for Merchants?

I have been working from home collaborating on projects remotely. Additionally, I am a freelance writer with difficult deadlines. At some point the local restaurants become tedious and without cash on hand, some deliveries are not possible. Uber eats opens up restaurants which would cost time and money to get to, particularly on a busy day when I don't have time to cook. I get paid on paypal so it is so convenient now that I can pay using paypal. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

I was irritated by they requirement for a credit card. I have a savings debit card which was not accepted until I went to great lengths to use a trust partner's card. Review collected by and hosted on G2.com.

Sajith U.
SU
software engineer
Small-Business (50 or fewer emp.)
"uber eats food delivery application review"
What do you like best about Uber Eats for Merchants?

uber eats is the best application i use to delivery foods. it has user friendly UI and it can learn easy any one. i like to this application. because it show rider position and their contact details . So we can contact shop and delivery person very easy. this application has more offers. this application is free application. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

this application use more ram and storage in our phone. also we run this application it use more data and battery in our phone so there are bad things in this application and we cant stop our request after we select our food. it is most dislike thing in this application Review collected by and hosted on G2.com.

SI
Small-Business (50 or fewer emp.)
"Fast and Affordable Food Delivary"
What do you like best about Uber Eats for Merchants?

Uber Eats allows you to order foods through the mobile and deliver it to your doorstep. Now Uber Eats is operating in most of the countries and cities. In Sri Lanka Uber Eats operates in Colombo and Kandy. There are lots of Food shops are available and easy to place an order. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

They are charging some delivery fee and sometimes they are charging hidden taxes for the food. Review collected by and hosted on G2.com.

Asara K.
AK
Mid-Market (51-1000 emp.)
"online food ordering and delivery system"
What do you like best about Uber Eats for Merchants?

it is very easy to install,create an account and configure other required details.Currently i am using this application to order foods and there are many restaurants to choose when we are ordering.we don't need to go anywhere because it delivers foods to our doorsteps.furthermore this application shows the rider details and restaurant details.So that if there is any issue we can contact them directly.They give discounts and offers to the newly registered users.We can use Uber Eats web application or Uber Eats mobile application to order foods. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

It is not a very light weight application.So that battery power consumption and data charges consumption is high.There is not a proper authentication method to confirm our order from the rider when he delivered to us.Driver just ask the name and give the foods.So issues can be happened.Still they cover-up only Colombo area in Sri Lanka. Review collected by and hosted on G2.com.

FV
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Review of the uber eats"
What do you like best about Uber Eats for Merchants?

One of theist food delivery / ordering services all around the world with very large user base.Also a large number of restaurants to choose from in countless cities around the world. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Delivery times can be improved and also some services and foods are bit overpriced. Review collected by and hosted on G2.com.

Raylee B.
RB
Sales Employee
Restaurants
Small-Business (50 or fewer emp.)
"uber eats the best app for food delivery"
What do you like best about Uber Eats for Merchants?

This application uber eats soil use it to order food, the registration is extremely simple to have the application on your phone, you can pay with credit card affiliated with your bank account, comes without any setback. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

I don't like about the service is that it is somewhat expensive in comparison to others who offer this type of home delivery. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

22%

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