Uber Eats for Merchants Reviews & Product Details

Uber Eats is a decent platform to order food. It has an easy user interface that is easy to order. The app has multiple food cuisines to order from. One can see the live location of the food partner also. During COVID times, they maintain a strict no-contact delivery mechanism which helped in not spreading COVID. Review collected by and hosted on G2.com.

The only downside is we are unable to contact the delivery partner. He can call us and then if we receive his number, we can call him back. Apart from that, the app is great. Review collected by and hosted on G2.com.

Uber eats provides service by providing food at our home. It reaches our home, office, party place etc., saving us time and effort. It is a great mediator between restaurants and us. On our finger, it gives a menu of all small to big restaurants, and we can enjoy our meals at our residence or office. Review collected by and hosted on G2.com.

Started high charge for delivery and packaging. Steals money and don't refund in most case. Not quality customer support, which gave us a bad experience. Everytime uber stays in the news for the ill treatment of their delivery boys. Review collected by and hosted on G2.com.

Easy ordering and offers a wide variety of restaurants. The app has an easy payment system and is user-friendly. Review collected by and hosted on G2.com.

Lack of customer support options available to user and other IT Company who also uses the platform. Review collected by and hosted on G2.com.

#Most favorite user Interface among all in the market in online food ordering platforms.

#Great deals and actual rates of food.

#Delivery partners are also good and on time.

#perfect live location. Review collected by and hosted on G2.com.

#I faced that it blocked my account, and it is tough to reactivate the report as I faced.

#They must have made an easy process to re-activate the account. Review collected by and hosted on G2.com.

I love the customer service of the delivery people that come with our meals after ordered. I also love the real-time app that allows you to see where your driver is located with your meal. Review collected by and hosted on G2.com.

I wish there would be even more contact options to reach your driver and possible real time snap chat type features. Review collected by and hosted on G2.com.

Uber Eats provides such a wide selection of restaurants, including some of the best and trendiest ones around. You get delicious food that usually arrives nice and hot at minimal extra expense (the delivery fees are minimal). Review collected by and hosted on G2.com.

It can sometimes take a while for your food to arrive after placing your order. But I think that's to do with the restaurants and their capacity and is no fault of the App's. Review collected by and hosted on G2.com.

Easy to search for restaurants and simple user interface are two good qualities about the uber eats app. Also, the delivery time is quite less compared to other food delivery apps. Review collected by and hosted on G2.com.

The thing I dislike about uber eats is that we cannot cancel the order once placed and also the delivery charge is also high some times. If these two issues can be resolved, it can give a tough competition to other apps Review collected by and hosted on G2.com.

The selection of restaurants, groceries, mini markets, also the tracking of viewing of your order. Review collected by and hosted on G2.com.

There are very little promotions for current customers that are loyal. Review collected by and hosted on G2.com.

The user Interface is very friendly it is very easy to search for the Restaurants and book the food in the uber eats application. The delivery is very fast when compared to its compitators. In case of any support it is very easy to connect to Customer Service. Review collected by and hosted on G2.com.

Some Restaurants charge the High Delivery fees while Ordering the food. Sometimes the Ordered package will not be completely Packed. Otherwise Uber eats is a good option to Order the food and Enjoy the food in Home. Review collected by and hosted on G2.com.

I'm a real fan of how convenient it is to order food from a large selection of places and get it delivered to your door rather than being limited to only the places that offer delivery. They make it really easy to order on the app and your information auto saves to make check out fast every time. Review collected by and hosted on G2.com.

My major issue is communication between the delivery driver and the customer. We are not given a number to allow us to contact the delivery driver if there are any issues or if there were any mistakes made during the check-out process. It has happened multiple times in which I make an order, and it isn't left at my door. It gets delivered to my neighbor or left in a different part of the building, and there is no way for me to contact the driver. I'm left to wait until they contact me if they don't just drop off my order anywhere and leave. I also can't leave a review until the app prompts me to, and the Uber Eats customer service is not helpful. Review collected by and hosted on G2.com.