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Compare DoorDash for Merchants and Uber Eats for Merchants 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DoorDash for Merchants
Star Rating
(65)4.3 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoorDash for MerchantsUber Eats for Merchants
Star Rating
(184)4.0 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Uber Eats for MerchantsDoorDash for Merchants vs Uber Eats for Merchants
When assessing the two solutions, reviewers found DoorDash for Merchants easier to use and do business with overall. However, reviewers preferred the ease of set up with Uber Eats for Merchants, along with administration.
- Reviewers felt that DoorDash for Merchants meets the needs of their business better than Uber Eats for Merchants.
- When comparing quality of ongoing product support, reviewers felt that DoorDash for Merchants is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DoorDash for Merchants over Uber Eats for Merchants.
Pricing
Entry-Level Pricing
DoorDash for Merchants
No pricing availableUber Eats for Merchants
No pricing availableFree Trial
DoorDash for Merchants
Free Trial is available
Uber Eats for Merchants
No trial information availableRatings
Meets Requirements
8.8
50
8.3
142
Ease of Use
9.1
50
8.6
143
Ease of Setup
8.9
22
9.0
59
Ease of Admin
9.2
22
8.5
53
Quality of Support
8.2
47
7.4
134
Has the product been a good partner in doing business?
8.3
21
8.1
55
Product Direction (% positive)
7.9
45
7.8
137
Features by Category
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DoorDash for Merchants and Uber Eats for Merchants are categorized as Grocery Delivery and Food Delivery
Unique Categories
DoorDash for Merchants is categorized as Loyalty Management
Uber Eats for Merchants is categorized as On-Demand Catering
Reviews
Reviewers' Company Size
DoorDash for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uber Eats for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
12.7%
Information Technology and Services
9.5%
Non-Profit Organization Management
6.3%
Food & Beverages
6.3%
Retail
4.8%
Other
60.3%
Computer Software
19.3%
Information Technology and Services
12.3%
Food & Beverages
7.0%
Higher Education
3.5%
Restaurants
2.9%
Other
55.0%
Alternatives
Discussions
How to get started
1 Comment
MS
i cant even get started as a door dash driver because upon signing in i always get a message saying sorry there is no dasher open in your area I have been...Read more
What are you going to do to improve service
1 Comment
M
Couldn't agree more. Door dash sucks!
Read more
How the heck do 3 DoorDash drivers show up at a restaurant to pick up an order but the order is never delivered? Explain that to me.
1 Comment
TM
Horrible. Drivers steal your food and no refund I’m getting my lawyerRead more
Can I use this for catering?
1 Comment
LF
Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also...Read more
Uber Eats for Merchants has no more discussions with answers
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