--- title: Uber Eats for Merchants Reviews meta_title: 'Uber Eats for Merchants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 184 reviews by the users' company size, role or industry to find out how Uber Eats for Merchants works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 184 scale: '5' date_modified: '2026-11-11' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

Uber Eats for Merchants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

User Insights

Average based on 184 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Uber Eats for Merchants Reviews (184)

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Reviews

Uber Eats for Merchants Reviews (184)

View 1 Video Reviews
4.0
184 reviews

What do users say?

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Pros & Cons

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PR
Prabodha R.
Small-Business (50 or fewer emp.)
"Best foods delivery application"
4/5
What do you like best about Uber Eats for Merchants?

Web application, Android and iOS application, easy to purchase and have food delivered to our doorstep. Very useful and easy to operate application. It also provides cash on delivery facilities and allows easy addition of credit and debit cards. Privacy is secured. Uber Eats always offers promotions. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes when ordering food, the map does not update accurately. They add another delivery fee for the ride, and some restaurants add additional tax. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"uber eats"
5/5
What do you like best about Uber Eats for Merchants?

Efficient service with multiple choices. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

waiting time and sometimes doe not arrives at the estimated time Review collected by and hosted on G2.com.

DM
D.G.R. M.
Small-Business (50 or fewer emp.)
"Best food ordering system"
4/5
What do you like best about Uber Eats for Merchants?

there are web and mobile application ( IOS and android) . we can order to our door step. and also wen can choose many restaurants and many types of food from each restaurants. easy to register from our phone number and easy step to make a order. we can use web application and mobile application from same account. and they give more offers and promotions for the order (specially first 3 orders 50% ) one of other we can pay more option like as cash on delivery, card payment and now we can add pay-pal account also. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

some time map is not updating in web browser properly. and some cards cannot add the account. when some time create a account from web its shows error message unable to create account that was a problem. app close after 1 AM (early morning) Review collected by and hosted on G2.com.

IN
Isuru N.
Small-Business (50 or fewer emp.)
"Food Delivery around Kandy"
4/5
What do you like best about Uber Eats for Merchants?

Uber Eats helps me a lot in enhancing my dining experience. Uber Eats has pretty decent restaurants and it's easy to order from them. Also, most of the prices are reasonable. The app features food customization options. We can easily add appetizers to our meals as addons. Also, most of the delivery persons are very passionate about their work and do a good job delivering food quickly and with care. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Uber Eats charges a service fee for every order. That is so annoying. They also charge fees from the restaurants as well. So sometimes, restaurants tend to reduce their portions. That is so unfair for regular customers. Also, some restaurants charge more than the regular service fee. Review collected by and hosted on G2.com.

UI
Udawatthage I.
Small-Business (50 or fewer emp.)
"Discover more places for great foods"
5/5
What do you like best about Uber Eats for Merchants?

This is the first Sri Lankan food ordering platform. When it begins I join with it and now I am a satisfied customer for this service. With Uber Eats, there are lots of shops listed with multiple-choice options. So the first thing I like most is a lot of choices for a fair price. And showing the predicting time on screen. Also, all the drivers are very friendly. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Nothing. I can't remember any wrongs happens to me. On rainy days, the delivery becomes small late. It is not their fault it is the weather😉 Review collected by and hosted on G2.com.

AA
A.L.D.S. A.
Small-Business (50 or fewer emp.)
"Best Food Delivery related app in Colombo area"
4.5/5
What do you like best about Uber Eats for Merchants?

The ability to order food without visiting the stalls is the best part and the service provided through the software is tremendous. The app is updated in every minute to show the availability of various types of delicious food in different restaurants in the particular region. Moreover, various types of promotions provided are attractive and the app is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

We can not set the location through the map sometimes and it has to be typed manually and exactly. Moreover some taxes and delivery charges are added without a prior notice. In addition, it is difficult to cancel an order placed even within a short period of time. Moreover, sometimes the app shows the availability of promotions and those are cancelled at the time of placing the order. Review collected by and hosted on G2.com.

JP
Jayani P.
Associate Software Engineer
Enterprise (> 1000 emp.)
"Number one food delivering App"
4.5/5
What do you like best about Uber Eats for Merchants?

Uber eats is one of the most famous food delivering app in the word, it supports for various countries and integrate with local and international restaurants rates are cheaper and Uber eats staff deliver the food on time Uber eats has web version and mobile version both and Uber eats app support for IOS and Android both Versions. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Once you place the order there is no way to cancel the order so when you ordering you have to choose it carefully otherwise there is no option for cancel. Review collected by and hosted on G2.com.

KW
Kamitha W.
student
Small-Business (50 or fewer emp.)
"Best food delivery application"
4.5/5
What do you like best about Uber Eats for Merchants?

There are many shops to buy foods. When we need to eat at midnight this application is very useful. Because several shops are available in midnight. We can easily use this application. When we need to add some notes for the restaurant or rider, Uber Eats has a function to do that easily. The application provides a rating system and we can see how customers rate restaurants. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes the map was updating slowly. When we use the Uber Eats web application, we cannot contact the Uber driver directly. When we order food on rainy days, we face some problems. Because the shop is preparing our order but no one picks it up. We have to wait a lot of time in that case. Review collected by and hosted on G2.com.

Tharindu P.
TP
Tharindu P.
Undergraduate
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable food delivery service to your doorsteps"
5/5
What do you like best about Uber Eats for Merchants?

This application has the ability to select many food related shops around our living place and this allows the customer to make a order from any shops which the customer likes and the order is delivered to the doorstep of the customer. It is very helpful when a person is busy with their tasks and is unable to cook or go to the shop to buy the food. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

The one and only lacking feature of this app is that there is no cancel button to cancel an order which is placed by the customer if he changes his mind regarding the order after that order is placed. Review collected by and hosted on G2.com.

JG
Jayan G.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Cool food delivery Service"
4.5/5
What do you like best about Uber Eats for Merchants?

Uber Eats is one of the famous and most easy-to-use food delivery applications. We can access Uber Eats through a web portal or mobile app. The mobile app is the easiest way to access Uber Eats, and it is linked with the Uber riding app as well. There are different restaurant services integrated with the application, so we can choose any food from different varieties. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Once you place the order, there is no way of canceling if you change your mind or need to change the food. There is no way to do it, and the order is permanently placed. Review collected by and hosted on G2.com.

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Chamara J.
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Chamara Jayasinghe
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

22%

Uber Eats for Merchants Comparisons