--- title: Uber Eats for Merchants Reviews meta_title: 'Uber Eats for Merchants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 184 reviews by the users' company size, role or industry to find out how Uber Eats for Merchants works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 184 scale: '5' date_modified: '2026-11-11' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

Uber Eats for Merchants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

User Insights

Average based on 184 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Uber Eats for Merchants Reviews (184)

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Reviews

Uber Eats for Merchants Reviews (184)

View 1 Video Reviews
4.0
184 reviews

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Pros & Cons

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Chamara J.
CJ
Chamara J.
Member
Small-Business (50 or fewer emp.)
"Best food delivery app in Sri Lanka for Colombo area"
3/5
What do you like best about Uber Eats for Merchants?

The best part is fast food delivery at the right time in the correct location. They give excellent service to their job. And also, it updates every minute with all delicious food around my area. They provide us with promotions monthly to get excellent free food. And also, the Uber Eats app is more user-friendly and fast. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

They apply some taxes and delivery charges without advising. Some delivery guys are not user-friendly. They do not take full guarantee about delivered food. And sometimes they are not available to get food. The app is not recommending that. They do not guarantee the safety of foods. Review collected by and hosted on G2.com.

Malith W.
MW
Malith W.
Mobile Developer
Small-Business (50 or fewer emp.)
"Lunch time savior"
5/5
What do you like best about Uber Eats for Merchants?

We have to waste a lot of time in queues in the restaurants. In addition to that, Uber Eats allows another person to earn money as well. What I like most about Uber Eats is that the steps are clearly shown to the user for the process from ordering to delivering the food. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

The main dislike of the app is it does not properly notify the delivery person arrived at the destination. Better if the app can perform a good notification method to the user. Review collected by and hosted on G2.com.

Isuru D.
ID
Isuru D.
Senior Software Engineer
Enterprise (> 1000 emp.)
"The first online food ordering system in Sri Lanka from an App"
4.5/5
What do you like best about Uber Eats for Merchants?

On-time delivery, the notification system, track your order and most especially promotions😍 Plus you no need to drive or walk and the delivery cost is too cheap. And you can discover more restaurants and also those who don't deliver from their restaurants. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

There are some waiting times at restaurants when the delivery guy is going to the shop. Sometimes orders can be delayed because of bad weather and then you have to stick with your hunger and wait. And also I had a problem with connecting my visa card to it. So each time the delivery person visits I had to prepare money with coins. Review collected by and hosted on G2.com.

Hasantha S.
HS
Hasantha S.
Technical Specialist
Small-Business (50 or fewer emp.)
"Easy and the best food delivery application"
4/5
What do you like best about Uber Eats for Merchants?

Uber eats is the best solution for me to order food online when I'm at work or busy with my schedule. Even at busy hours I can obtain my meal without wasting my time. The service is excellent and they even offer promotions which are quite awesome. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Nothing at all. But the map sometimes does not synchronize well with the real-time scenario. It's a little bit difficult to give specific instructions regarding what we exactly need. Review collected by and hosted on G2.com.

Vishmantha P.
VP
Vishmantha P.
Small-Business (50 or fewer emp.)
"Best Meal Ordering Application"
4/5
What do you like best about Uber Eats for Merchants?

They provide most of the restaurants for choosing our meal, and we can select any type of meal restaurants provided through the app. The app supports iOS and Android, and they also provide a web application. Actually, these days my country is in lockdown because of COVID-19, but they provide limited service. This is the best service for all people to get their meal. They also give offers from time to time. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes we cannot contact the rider because when the internet signal is low, the map loads slowly. We cannot see the rider's exact location on the map. Sometimes the web application cannot process card payments. They charge a delivery fee. Review collected by and hosted on G2.com.

L.G.T. K.
LK
L.G.T. K.
Software Engineer
Small-Business (50 or fewer emp.)
"Foods for your door steps"
5/5
What do you like best about Uber Eats for Merchants?

Uber eats provide service for your food needs by enabling you to order foods from shops near you and deliver them to your door step which saves lot of time of a busy person. All we have to do is make the order and be at the location we provided. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Some times some restaurants go unavailable in peak times. So we have to search a lot for a meal. Some delivering takes time more than it shows in the application. Review collected by and hosted on G2.com.

GS
Gaurav Singh S.
Software Engineer
Small-Business (50 or fewer emp.)
"great for food delivery"
4/5
What do you like best about Uber Eats for Merchants?

Most of the restaurants are available to order food from. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

not easy to contact customer support via app. Review collected by and hosted on G2.com.

Yachitha S.
YS
Yachitha S.
Student
Small-Business (50 or fewer emp.)
"Best platform to order foods easily and reliably."
5/5
What do you like best about Uber Eats for Merchants?

Uber Eats contains a lot of restaurants, food stalls, hotels, and juice bars to choose foods as we preferred. Real-time update where the Uber Eats driver is the feature that helps to identify where the delivery person is. We can rate the restaurant and the delivery person separately. Rating can be used to identify from which restaurant we should order our food. Since I am busy with my academic activities, I usually order food by using Uber Eats; this is really fast, accurate, and offers multiple choices to choose from. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes updating the map is not working properly. In the Uber Eats app, there is a time calculation for the delivery, but sometimes this is not updated properly. I have faced some issues with some payment methods like debit cards. Review collected by and hosted on G2.com.

HS
H.L.G.Y. S.
Small-Business (50 or fewer emp.)
"Best fast food delivery application"
5/5
What do you like best about Uber Eats for Merchants?

Ubereats have a lot of categories to choose from, like various kinds of soft eats, beverages, and international brands as well. So I have a lot of choices to make and the app itself supports choosing. Various payment methods can be chosen to make payments. Fast delivery with a fresh feel of foods made me order foods continuously. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Updating the location of the delivery person on the map sometimes does not work correctly. I have experienced late delivery by some delivery persons and the food is not in good condition. Review collected by and hosted on G2.com.

DS
Dinuka S.
Undergraduate
Small-Business (50 or fewer emp.)
Originally submitted 1/15/2020
"Best food delivery App"
4.5/5
What do you like best about Uber Eats for Merchants?

Uber eats app is efficient and safe. Anyway, I like to say that the app is very professional because they highly care about customers. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

In my previous phone had to be an android 4.2 version. Then the Uber Eats app didn't support that version. I think it supports up to lollipop or marshmallow versions. It is the fault in this app. Sometimes Uber Eats Map can't load correctly. Review collected by and hosted on G2.com.

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Chamara J.
CJ
Chamara Jayasinghe
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Last activity over 6 years ago

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

22%

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