TruRating Pricing Overview

TruRating Pricing Key Insights

Last updated on Jul 30, 2026

Information about TruRating pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase TruRating must be conducted with the seller.

Rated 4.8 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Top-Rated Alternatives

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TruRating Alternatives Pricing

The following is a quick overview of editions offered by other Enterprise Feedback Management Software

Product	Price	Features
HubSpot Service Hub Service Hub Starter	$15.00Per User Per Month	1:1 email Calling Canned snippets Conversation routing Conversational bots Email scheduling Email templates Email tracking & notification Facebook Messenger integration HubSpot-provided phone number Live chat Meeting scheduling Repeating tasks & task queues Task calendar sync Ticket pipelines Calling SDK Documents Multiple currencies Simple ticket automation Stripe integration Goals Reporting dashboard 1:1 technical support Custom properties HubSpot CRM mobile app List segmentation Payments (U.S. only) Required fields SSO Slack integration
UserTesting Basic	$250.00Per User With One-Time Purchase
Triple Whale Basic	$100.00Per Feature Per Month

Various alternatives pricing & plans

Pricing information for the above various TruRating alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

TruRating Pricing Reviews

(1)

Bill P.

Senior Director, Store Operations

Enterprise (> 1000 emp.)

9/22/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Superior Collaboration and Support"

5/5

What do you like best about TruRating?

The TruRating tool has been an incredibly transformative change in better understanding the customer feedback which drives the overall customer experience in our stores. The tool allows the organization to utilize the data analytics expertise of the TruRating team to better understand what the customer is telling us - successes & opportunities - to drive an actionable plan for our leadership and store teams.

Every part of the TruRating team is engaged in helping understand how to maximize the value of the tool - the collaboration & support has been a refreshing experience for us - and we are learning more and more every day. Review collected by and hosted on G2.com.

What do you dislike about TruRating?

The downside is minimal on the TruRating side. The majority of the challenges tend to be on the cc payment terminal integration, which TruRating does an outstanding job in helping to navigate some of the technical challenges between the cc payment provider and IT. Review collected by and hosted on G2.com.

What problems is TruRating solving and how is that benefiting you?

We better understand what the customer focus is when shopping in our stores - what is important in their shopping experience, and what we think is important which has limited importance to the customer. We are able to easily see based on customer responses what we are doing well and where the opportunities are down to the store level - day of week, time of day - and based off of certain questions the potential $ opportunity value of improving the customer experience. Review collected by and hosted on G2.com.