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TruRating

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9 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2014

Profile Name

Star Rating

8
1
0
0
0

TruRating Reviews

Review Filters
Profile Name
Star Rating
8
1
0
0
0
BG
Bryan G.
02/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

In-the-Moment Consumer Feedback That Truly Informs Our Business

Capturing consumer feedback in the moment, while the experience is still fresh in their minds, is crucial for helping us better understand our business.
SR
Scott R.
01/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Professional, Responsive Team That Truly Knows Their Stuff

The team at TruRating is highly professional and responsive. It’s always a pleasure meeting with them, and they clearly know their stuff. The dashboard is also very easy to use, and being able to give our team admin rights—rather than having to go through the vendor every time a change is needed—has been very welcome.
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
01/14/2026
Validated Reviewer
Review source: Organic

Easy Verifone Integration and Clear Insights to Boost Compliance

We’ve appreciated how easy it is to integrate with our Verifone payment gateway, and the fact that it didn’t require any point-of-sale changes. The customer prompt is simple, and the questions are easy to answer, which helps drive higher compliance. The dashboard is also straightforward to use for viewing results by store, district, and region.

About

Contact

HQ Location:
London, GB

Social

@TruRating

What is TruRating?

TruRating is a customer feedback and analytics platform designed to help businesses gather actionable insights through point-of-payment surveys. By integrating with payment systems, TruRating enables businesses to ask customers a single question during checkout, ensuring high response rates and real-time feedback. This data-driven approach allows companies to improve customer experience and operational efficiency. The platform caters to various industries including retail, hospitality, and leisure, providing detailed analytics to enhance decision-making processes.

Details

Year Founded
2014