TruRating
10 reviews
- 1 profiles
- 4 categories
Average star rating
4.8
Serving customers since
2014
TruRating Reviews
TM
Terrence M.
Regional Vice President of Stores | Driving Operational Excellence, People Development & Profitability Across Multi-State Retail MarketsReal-Time Customer Feedback That Drives Immediate Coaching and Action
What I like most about TruRating is the ability to receive real time, in the moment feedback directly from our customers. That immediate insight gives leaders and store teams the opportunity to teach, train, and coach on the spot rather than waiting for delayed reporting. When feedback is timely, it becomes actionable. It allows us to reinforce great behaviors, address opportunities quickly, and ultimately create a better experience for our customers.
BG
Bryan G.
In-the-Moment Consumer Feedback That Truly Informs Our Business
Capturing consumer feedback in the moment, while the experience is still fresh in their minds, is crucial for helping us better understand our business.
SR
Scott R.
Professional, Responsive Team That Truly Knows Their Stuff
The team at TruRating is highly professional and responsive. It’s always a pleasure meeting with them, and they clearly know their stuff. The dashboard is also very easy to use, and being able to give our team admin rights—rather than having to go through the vendor every time a change is needed—has been very welcome.
About
What is TruRating?
TruRating is a customer feedback and analytics platform designed to help businesses gather actionable insights through point-of-payment surveys. By integrating with payment systems, TruRating enables businesses to ask customers a single question during checkout, ensuring high response rates and real-time feedback. This data-driven approach allows companies to improve customer experience and operational efficiency. The platform caters to various industries including retail, hospitality, and leisure, providing detailed analytics to enhance decision-making processes.
Details
Year Founded
2014
Website
www.trurating.comHunting for software insights?
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