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Compare BugSnag and TrackJS 
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At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
Free Trial Per Month
$49/mo 100,000 Page Views
BugSnag
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansTrackJS
Star Rating
(20)4.7 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
$49/mo 100,000 Page Views
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugSnag excels in its Bug History feature, with a score of 9.7, allowing teams to track and manage bugs effectively over time, while TrackJS received a lower score of 8.8 in this area, indicating less robust historical tracking capabilities.
- Reviewers mention that TrackJS offers superior Ease of Use with a score of 9.7 compared to BugSnag's 8.9, making it a more user-friendly option for teams looking to quickly adopt a new tool without extensive training.
- G2 users highlight BugSnag's strong Analytics capabilities, scoring 9.4, which provides detailed insights into application performance, whereas TrackJS, while still effective, does not match this level of depth in analytics.
- Users on G2 report that TrackJS has a more favorable Quality of Support rating at 9.6, compared to BugSnag's 8.8, suggesting that TrackJS may offer more responsive and helpful customer service.
- Reviewers mention that BugSnag's Data Retention feature scores 9.3, allowing for better long-term data management, while TrackJS's score of 7.0 indicates limitations in how long data can be retained, which could impact long-term analysis.
- Users say that BugSnag's Crash Monitoring capabilities are robust, with constant monitoring and timely alerts, which are crucial for maintaining application stability, while TrackJS, although effective, does not provide the same level of proactive monitoring.
Pricing
Entry-Level Pricing
BugSnag
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
TrackJS
Starter
$49/mo
100,000 Page Views
Getting started with your first site.
- Unlimited Users
- 1 Application
- 10 Day Retention
Free Trial
BugSnag
Free Trial is available
TrackJS
Free Trial is available
Ratings
Meets Requirements
9.0
35
9.6
14
Ease of Use
8.8
35
9.6
14
Ease of Setup
9.2
13
9.4
6
Ease of Admin
8.8
8
10.0
5
Quality of Support
8.9
22
9.7
11
Has the product been a good partner in doing business?
9.2
6
10.0
5
Product Direction (% positive)
7.6
34
8.2
13
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.7
9
Not enough data
8.1
7
Not enough data
8.5
9
Not enough data
Bug Monitoring
9.0
10
9.4
9
9.7
11
9.0
8
9.1
11
7.5
6
Agentic AI - Bug Tracking
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Crash Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BugSnag and TrackJS are categorized as Bug Tracking and Application Performance Monitoring (APM)
Unique Categories
BugSnag is categorized as Digital Experience Monitoring (DEM) and Website Monitoring
TrackJS is categorized as Mobile Crash Reporting
Reviews
Reviewers' Company Size
BugSnag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrackJS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.1%
Financial Services
13.2%
Information Technology and Services
10.5%
Internet
7.9%
Hospital & Health Care
7.9%
Other
39.5%
Computer Software
45.0%
Information Technology and Services
25.0%
Retail
5.0%
Newspapers
5.0%
Marketing and Advertising
5.0%
Other
15.0%
Discussions
What is BugSnag used for?
1 Comment
PS
To monitor your application performance and bug trackingRead more
BugSnag has no more discussions with answers
TrackJS has no discussions with answers
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