--- title: TrackJS Reviews meta_title: 'TrackJS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how TrackJS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # TrackJS Reviews **Vendor:** TrackJS **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 ## About TrackJS Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and recreate errors. Monitoring your production application exposes issues with untested code, incompatible browsers, third-party changes, and infrastructure outages. TrackJS reports your real end user experiences. Developers, QA, and Administrators use TrackJS to understand the production environment and improve the quality of their sites. TrackJS supports all frameworks and libraries on both the client and the server. TrackJS is used by thousands of developers and websites around the world in industries like eCommerce, IT, Software, Hospitality, and Enterprise. ## TrackJS Pros & Cons **What users like:** - Users commend TrackJS for its **exceptionally fast and helpful customer support** , enhancing their overall experience significantly. (2 reviews) - Users value the **intuitive dashboard** of TrackJS, which simplifies error tracing and enhances overall monitoring efficiency. (2 reviews) - Users highlight the **easy integrations** of TrackJS, appreciating its smooth setup and effective error monitoring capabilities. (2 reviews) - Users highly value TrackJS for its **effective bug detection** , helping to uncover tricky issues and improve product stability. (1 reviews) - Users value the **excellent client management** of TrackJS, highlighting responsive support and customizable reporting features. (1 reviews) - Users value the **customizability** of TrackJS, allowing tailored error reporting and enhanced debugging experience. (1 reviews) - Dashboards (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users note the **poor UI design** , which could be improved despite it being navigable for essential tasks. (1 reviews) ## TrackJS Reviews ### 1. Monitoring your browser errors effectively cannot be cheaper! **Rating:** 4.0/5.0 stars **Reviewed by:** Soumya Ranjan M. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about TrackJS?** One of the things I like most about TrackJS is the neat reports. The reports they provide are easy to understand and detailed. It is also relatively easy to setup for a beginner! Coming to pricing, it is quite cheaper than the competition. **What do you dislike about TrackJS?** No downside noticed as of now! Will update if I find any. **What problems is TrackJS solving and how is that benefiting you?** No matter how good the code is, bugs are inevitable and TrackJS helps us to track the bugs when and where they have occurred. We can see the actual line of code which caused the bug and immediately work to fix it. ### 2. Easy to use javascript errors logging and monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurav K. | Product Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about TrackJS?** Real-time logging and reporting of errors occurring on client-side javascript and filters and events that caused/triggered the error. Customizable log levels with rules and error groupings were very helpful in debugging our production applications. **What do you dislike about TrackJS?** Exact stack tracing of errors was not very helpful. Their pricing tier is also enterprise focussed. **What problems is TrackJS solving and how is that benefiting you?** Easily find, reproduce and resolve JS errors. We implemented slack integrations and real-time bot notifications to help product managers to tag and track exact issues and assign it in real-time to developers and get them resolved. ### 3. Wonderful, but expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2020 **What do you like best about TrackJS?** 1. Customizability. We can get as complex as we want with our rules about what to send to them and what not. 2. Tech. They dig deep into the browser to extract information that I didn't even know you could passively extract. Really cool stuff. And all without impacting our normal program flow and code. 3. Digests. They give us a daily digest of what happened on our site. **What do you dislike about TrackJS?** Honestly, while it's a wonderful product, I wish they had better pricing tiers. Right now it's kind of all-or-nothing, and you pay a lot for that. We haven't even quite begun to use the information provided yet, so I'd love a pricing tier that allows us to ease into it a little more. Maybe something that restricts access to more in-depth reports or something? **What problems is TrackJS solving and how is that benefiting you?** We've never been able to know when users are having trouble on our site, other than just letting them tell us. Now we can know about issues as they're happening, and we can get much more detail to help us replicate, debug, and fix them. ## TrackJS Discussions - [What is TrackJS used for?](https://www.g2.com/discussions/what-is-trackjs-used-for) - [View TrackJS pricing details and edition comparison](https://www.g2.com/products/trackjs/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+05%3A13%3A08+-0500&secure%5Bsession_id%5D=f577dbd1-502f-45a3-ae0c-998a9a39b7dc&secure%5Btoken%5D=a3ead90a68878d3883dfccc3142eece1695f615bb257ca15de9b0a2da3b0b51f&format=llm_user) ## TrackJS Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Bug Monitoring** - Analytics - Bug History - Data Retention **Crash Data** - Report Generation - Crash Solutions - Analytics **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions - Engagement Tracking - Uninstall Tracking - Conversion Tracking - Location Tracking - ROI Tracking - Retention Tracking - Visitor Tracking - Behavior Tracking - Revenue Tracking **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability - Server Monitoring **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top TrackJS Alternatives - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (222 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - 4.6/5.0 (2,379 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews)