---
title: Traackr Reviews
meta_title: 'Traackr Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 377 reviews by the users' company size, role or industry
  to find out how Traackr works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 377
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---

# Traackr Reviews
**Vendor:** Traackr  
**Category:** [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 377
## About Traackr
Traackr is the all-in-one influencer marketing platform that helps organizations build performance-driven programs on a global scale. The platform enables marketers to optimize spend, unify data, streamline processes, standardize measurement, and ensure compliance. We are honored to power the most advanced influencer marketing programs in the world for brands including L&#39;Oréal, Tiffany &amp; Co, Pandora, Diageo and Samsung. Our company was born global and thrives on enabling effective coordination across 70 countries and 26 languages. You can find us in San Francisco, New York, Boston, London, Paris, and Singapore. Visit www.traackr.com to learn more.



## Traackr Pros & Cons
**What users like:**

- Users find Traackr to be **incredibly easy to use** , streamlining influencer tracking and campaign management effectively. (27 reviews)
- Users appreciate the **comprehensive campaign management** capabilities of Traackr, enhancing influencer strategy and decision-making. (22 reviews)
- Users appreciate the **efficiency in managing influencer campaigns** with Traackr, enhancing collaboration and performance tracking. (22 reviews)
- Users commend the **responsive customer support** of Traackr, enhancing their overall experience and satisfaction. (14 reviews)
- Users value the **ease of influencer vetting and discovery** with Traackr, simplifying marketing campaign effectiveness. (14 reviews)
- Users value the **metrics tracking** features in Traackr, allowing comprehensive insights and benchmarking against competitors. (14 reviews)
- Users value the **comprehensive analytics** of Traackr, which provide valuable insights for optimizing influencer campaigns effectively. (10 reviews)
- Helpful (7 reviews)
- Filtering Features (6 reviews)
- Response Time (6 reviews)

**What users dislike:**

- Users experience **slow loading** times, leading to frustration, especially when trying to quickly access results. (16 reviews)
- Users experience **technical issues** with slow loading times, inaccurate measurements, and non-functional reporting tools. (14 reviews)
- Users find the **analytics and measurement tools inaccurate** , causing frustration in assessing campaign success and influencer insights. (13 reviews)
- Users find the **complexity** of Traackr challenging, often leading to confusion and tedious manual checks for campaigns. (9 reviews)
- Users experience **limited data** insights with Traackr, affecting the accuracy of campaign performance assessments. (6 reviews)
- Users are frustrated with the **slow loading times and constant updates** , which hinder their experience on Traackr. (6 reviews)
- Users face **search functionality issues** that complicate finding influencer profiles, but improvements have been noted. (5 reviews)
- Users find the **campaign management cumbersome** , with issues in account linking and overall user-friendliness impacting efficiency. (4 reviews)
- Payment Issues (4 reviews)
- Upload Issues (4 reviews)

## Traackr Reviews
  ### 1. Features vs Speed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Noah L. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about Traackr?**

I find the function to drop in mutliple links or names of influencers very helpful

**What do you dislike about Traackr?**

I dont like the speed of traackr a lot of times

**What problems is Traackr solving and how is that benefiting you?**

Setting up Campaign Management with the client, retrieving Influencer Key-Data, such as Audience Credibility, ER, Country Share etc.

  ### 2. A great way to vet content creators

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2024

**What do you like best about Traackr?**

I really enjoy using Traackr for vetting content creators - the process of reviewing creator profiles and audience demographics is very straightforward and super insightful when it comes to needing to adhere to certain parameters.

**What do you dislike about Traackr?**

My main callout would be the load time - it takes quite some time to load between every click, so it is important to block out an adequate amount of time for Traackr use.

**What problems is Traackr solving and how is that benefiting you?**

I'm able to vet creators and view their audience demographics as well as their own demographics (age, location, etc).

  ### 3. The tools has met my expectations.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Traackr?**

Visual dashboards with consolidated data.

**What do you dislike about Traackr?**

Limited data are being offered.
Lack of custom metrics customization.

**What problems is Traackr solving and how is that benefiting you?**

To select right partners for our campaigns.

  ### 4. Daily Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Traackr?**

-Easy of use
-good relationship with the internal team to escalate problems
-improvement following our insights
-possibility of sorting the information that interests us or not

**What do you dislike about Traackr?**

less useful for finding influencers for our castings

**What problems is Traackr solving and how is that benefiting you?**

sourcing our content and results dashboards for our brands
rankings that allow you to monitor the competition

  ### 5. Very functional for everyday use at work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geraldin G. | Project assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Traackr?**

It is a very comprehensive platform and has the necessary metrics for analysis.

**What do you dislike about Traackr?**

The metrics take too long to load, it should be faster, and all the metrics for the nanos should also be included.

**What problems is Traackr solving and how is that benefiting you?**

Understanding which influencer is the best fit for each campaign.

  ### 6. Great Customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Traackr?**

Traackr makes it easy to track influencer perfromance in campaigns. Any issue thay arises their customer service team is fast acting to answer and fix any issues.

**What do you dislike about Traackr?**

Traackr is oftent slow to refresh and download reports

**What problems is Traackr solving and how is that benefiting you?**

Traackr helps us track our own campaigns and performance and gives us insights into other brands performance as well

  ### 7. Senior PR Account Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie C. | Senior PR Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Traackr?**

Easy to use
Number of profiles available on the platform
Data accessible per profile

**What do you dislike about Traackr?**

Data not always up-to-date especially regarding the audience per country or top cities for influencers

**What problems is Traackr solving and how is that benefiting you?**

All the data accessible in one place without any profile limits

  ### 8. A great tool for CRM and campaign management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Milan  L. | Head of Advocacy, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Traackr?**

A clear tool that moves forward with every update.

**What do you dislike about Traackr?**

Sometimes the site is slower, which disrupts my workflow

**What problems is Traackr solving and how is that benefiting you?**

Helps me with campaign management, finding new profiles and analysis

  ### 9. Its a good experience and very usefull

**Rating:** 2.5/5.0 stars

**Reviewed by:** Leticia E. | finance controler, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Traackr?**

Its usefull, but same times is dificult to use, in same case the information is not register

**What do you dislike about Traackr?**

Its slowly in some occasions, and the updated are slowly too

**What problems is Traackr solving and how is that benefiting you?**

to have the information register

  ### 10. Very clearly Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Traackr?**

A simple and easy-to-understand indicator of value (VIT). It allows for detailed analysis when we dig deeper.

**What do you dislike about Traackr?**

The UI is a bit confusing. There are some pages that reload every time we scroll.

**What problems is Traackr solving and how is that benefiting you?**

Allows for in-depth analysis. Makes influencer discovery easier.

  ### 11. fulfils its function, very useful.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura L. | Influencer Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Traackr?**

Ease of search, ease od implementation, customer support and number of features

**What do you dislike about Traackr?**

I actually find it very usefull,I also appreciate the new updates as I find them very useful.

**What problems is Traackr solving and how is that benefiting you?**

finding the best influencers

  ### 12. Data Collection

**Rating:** 3.0/5.0 stars

**Reviewed by:** Víctor L. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Traackr?**

The amount of profiles that you can track

**What do you dislike about Traackr?**

it is unintuitive and slow at some times

**What problems is Traackr solving and how is that benefiting you?**

I use it to collect data from the influencers who run the campaigns I have created.

  ### 13. It is very useful and the content is up to date.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Monica E. | Influencer Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Traackr?**

The updated content and I find the information easily.

**What do you dislike about Traackr?**

Sometimes the platform works a bit slowly

**What problems is Traackr solving and how is that benefiting you?**

It helps me to identify profiles and view their statistics to evaluate them.

  ### 14. Game Changer!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alycia M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about Traackr?**

I love discovering and vetting potential partners using the Traacker platform. Being armed with engagement, reach, credibility and audience data is a huge advantage in negotiating partnerships. The increased visibility means we're reaching the right audience and helps us avoid any awkward discussions down the line. I also appreciate the efficiencies the platform has created for tracking analytics, relationship milestones, and content. The Traacker staff was phenomenal when it came to onboarding our account and providing guidance along the way. The platform is easy to use and we were able to ramp up quickly.

**What do you dislike about Traackr?**

I'm eager to see the Shopify integration include offering more than one product for seeding to influencer partners on the backend. There are workarounds but it's more cumbersome than I'd like. I also wish there was a more seamless option for collecting analytics from partners who opt not to authenticate their IG accounts.

**What problems is Traackr solving and how is that benefiting you?**

Traacker is creating efficiencies for our team by helping us scale outreach, track project status, and optimize reporting. The platform acts as a central hub for influencer campaigns and I appreciate having all of our data in one place.

**Official Response from Tori Braunston:**

> Thank you so much for your review Alycia! I'll pass on your praise to our Traackr onboarding team and your feedback on Shopify to our product team. 

  ### 15. Love traackr to monitor campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Traackr?**

I love that Traackr allows me to create campaigns to monitor social accounts - takes the stress out of contastanly checking manually. I use it constantly.

**What do you dislike about Traackr?**

I sometimes struggle to find the people I am looking for

**What problems is Traackr solving and how is that benefiting you?**

It helps me monitor influencer campaigns and keep all posts in place.

  ### 16. Traackr empowers Marketers with precision insights in Influencer Marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roberta B. | Head, Brand Media and Procurement (APAC), Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

The top feature for me is without any doubts the customizable dashboards, which makes it extremely easy for marketers and channel owners to get insights without the need of BI and data analysts support. This feature drastically reduces reaction time for decision-making and strategy adjustments based on performance, setting Traackr apart from other platforms.

**What do you dislike about Traackr?**

I'd like a more proactive customer support, particularly tailored for clients with a regional presence and multiple accounts. Enhancing the tool's usage to its maximum potential is crucial, and a Quarterly Business Review (QBR) session could be instrumental in guiding clients on optimizing their use of the tool, ensuring they extract maximum value and strategic insights for each account.

**What problems is Traackr solving and how is that benefiting you?**

- Enable influencer marketing managers to get prompt insights, autonomously without the need of data analysts support
- Opportunity to include costs, next to performance metrics, to monitor business KPIs
- Evaluate best influencers fit through discovery function
- Possibility to share accounts with our external agency to facilitate campaign creation

  ### 17. Powerful tool for managing influencers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ufonabasi B. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

Detailed, complex overview of the social media landscape. It makes it easy to find high quality influencers with high engagment rates, frequent posting, and weed out those who have a lot of bot accounts through their resonance feature. It offers a simplified, streamined view of who's worked with different brands under our company umbrella in the past. Great way to aggregate data for running campaings. tHe team is amazong and are always there when you need them to answer questions and tweak feature suggestions. I use it almost daily to help manage our PR gifting list of influencers.

**What do you dislike about Traackr?**

Because it's pulling information from a third party, it is very slow. It makes it frustrating to use sometimes to wait for the app to load and recognize the influencer's name initially. After that it takes about a day or 2 to pull all the information necessary.  The "brand safety" feature isn't as accurate as I'd like, since it doesn't offer a nuanced view of why certain posts were flagged.

**What problems is Traackr solving and how is that benefiting you?**

I currently use it for managing PR gifitng lists. Including managing all the influencers and finding new ones.

  ### 18. Using Traackr in My Everyday

**Rating:** 5.0/5.0 stars

**Reviewed by:** stephanie e. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Traackr?**

It's amazing to check infleuncers footprint and engagment.

**What do you dislike about Traackr?**

Nothing to be honest. It's a great source to use in my everyday at work.

**What problems is Traackr solving and how is that benefiting you?**

It's helping me verify the engagement of the influencers we want to work with and if they are a good investment.

  ### 19. Great Company with a Strong Mission

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edward T. | Content Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about Traackr?**

Ability to easily look up influencers based on key words and what my goals are
along with the ease of  implementation

**What do you dislike about Traackr?**

The lookalike recommendations are not as relevant to my needs as I hoped

**What problems is Traackr solving and how is that benefiting you?**

Wanted to find influencers in a niche industry. Traackr's platform allowed me to easily find them.

  ### 20. COO of KOLs booking Agency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vika Khanh D. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

The up-to-date date on each post. 
The report very helpful for business analytics.

**What do you dislike about Traackr?**

The website take long time to load and sometime the website crashed suddenly.

**What problems is Traackr solving and how is that benefiting you?**

Traackr helps our agency have a pool of KOLs to sort list and choose. 

The benefiting is KOLs' data analytics, it helps us choose the most suitable KOLs or influencers for our campaign and give us detailed data for report.

  ### 21. Organized platform with many useful features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Traackr?**

I like the interface is not very congested and relatively easy to use. Great customer support but sometimes takes a lot of time to hear back.

**What do you dislike about Traackr?**

The downsides would be the loading times of certain updates on the platform.

**What problems is Traackr solving and how is that benefiting you?**

Helping us track campaign expenses and performance.

  ### 22. I'm satisfied, but I faced some issue to access it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bence K. | Regional Senior Culture and Entertainment Manager - Eastern Europe, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Traackr?**

Reports, easy to use application, containe all useful informations

**What do you dislike about Traackr?**

timeconsuming to upload new profies and sometimes reporting are not working

**What problems is Traackr solving and how is that benefiting you?**

I'm able to check influencer profiles all over the world

  ### 23. Traackr has helped measure our brands success in a notoriously difficult area to measure ROI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bradley B. | PR & Influencer Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Traackr?**

Benchmark function and VIT scoring are helpful for setting KPIs

**What do you dislike about Traackr?**

Boosting function is very much in infancy stage

**What problems is Traackr solving and how is that benefiting you?**

Quality of total content (reach, engagement and brand mentions)

  ### 24. Super tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Traackr?**

Amazing tool to track all the contents of influencers. It is very user-friendly.

**What do you dislike about Traackr?**

Everything is great! It tracks all the content very easily.

**What problems is Traackr solving and how is that benefiting you?**

I use Traackr to collect all the content uploaded by influencers mentioning my brand.

  ### 25. Using the platform is very straightforward and causes minimal difficulty.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Traackr?**

The audience data available and the similar creator recommendations

**What do you dislike about Traackr?**

The discovery tab can be difficult to navigate

**What problems is Traackr solving and how is that benefiting you?**

Aggregating data for influencer campaigns

  ### 26. VIT Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** cody h. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Traackr?**

-The best influencer metric on the market that can be used for understanding share of impact and visibility
-Team is attentive and knowledgable. Also willing to set up meetings to discuss issues or questions
-Coverage (markets and brands) is quite extensive and is growing 
-Tool is easy to use

**What do you dislike about Traackr?**

-Sometimes the process of having things changed in the platform is difficult and time consuming (e.g., brand list audits)
-There really needs to be the added functionality of data exports across markets (not individual data pulls across each market)
-Perhaps a bit more clariety on how the metrics are calculated (VIT)

**What problems is Traackr solving and how is that benefiting you?**

-Tracking our brand's influencer activity across markets and in relation to competitors 
-Provides a benchmark that can be tracked overtime to see performance

  ### 27. Insightful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kate K. | Consumer Engagement Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Traackr?**

Helpful tool for measuring EMV and insightful

**What do you dislike about Traackr?**

Security breach, UI UX could still be improved

**What problems is Traackr solving and how is that benefiting you?**

Measuring our brand's EMV and SOV among other competitor brands inthe category

  ### 28. It is full of data and a reliable tool.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Traackr?**

Love how the metrics are consistent and always changing to reflect the latest.

**What do you dislike about Traackr?**

So slow to retrieve data/crashes computer sometimes.

**What problems is Traackr solving and how is that benefiting you?**

Pulling influencer metrics and using these metrics in data reporting.

**Official Response from Tori Braunston:**

> Thank you for your feedback! We're glad to hear you love the up-to-date metrics and reporting Traackr provides. Regarding your unusual experience with platform slowness, please reach out to our support team. We'd like to know more and will dig in and solve this asap!

  ### 29. Traackr review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Traackr?**

I like the campaign tool the best on Traackr. It allows us to log mailer posts seamlessly and without missing anthing.

**What do you dislike about Traackr?**

It is very slow which sometimes is frustrating when needing to pull results quickly.

**What problems is Traackr solving and how is that benefiting you?**

It is making it super easy to build lists for an event, a mailer, or any activation.

  ### 30. great all around app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Traackr?**

The thing that I like most about traakr is how simple and easy to use and how many bases it covers for me. It has easy implementation for all of its features, so I pretty much use it every day.

**What do you dislike about Traackr?**

The software tends to freeze on  me sometimes requiring me to close and restart the app

**What problems is Traackr solving and how is that benefiting you?**

I'm using it to solve user retention and that sort of thing

  ### 31. Strong tool to understand the directional impact of your earned media value on social

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Traackr?**

The best thing about Traackr is the interface transparency - it is just as easy to glance at a high level as it is to tweak parameters and drill down into the data points, down to the individual social posts that are driving the results. I use it every week at this point and refer my team to it often.

I am not the one who is responsible for rolling out new features in my company, but having seen how the tool has evolved and improved in the last year shows the commitment from the customer support team to continue to evolve and improve their product.

**What do you dislike about Traackr?**

It's important to remember social impact is not sales. Ultimately, this tool allows me to understand how my needle is moving in share of voice on social, but it's not the end all be all, and teams need to be aware.

**What problems is Traackr solving and how is that benefiting you?**

It is helping me measure the impact of the actions we take on owning share of voice in the market. My team also uses for influencer scoring and evaluation.

  ### 32. Great platform but a lot of glitches

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Traackr?**

Audience demographics and story tracking

**What do you dislike about Traackr?**

very nitpicky and precise - a lot of edits are needed

**What problems is Traackr solving and how is that benefiting you?**

audience demographics

  ### 33. Amazing Social Analysis Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about Traackr?**

I love how in-depth their data analysis tools are! I'm able to pull together full social deep dives and also compare performance against various campaigns across multiple variables and filters. The export features are what i use the most as it allows me to export an extensive data dashboard to further integrate into my personal use cases. Their customer and client support teams are always attentive and are quick to remedy any issues or questions I have.

**What do you dislike about Traackr?**

As much as the platform is customizable, I do wish that i could edit export-able data on the fly without needing additional tech support.

**What problems is Traackr solving and how is that benefiting you?**

I've been an avid user of Traackr for over 4 years now and have loved how they have simplified influencer marketing measurement across all of my work. I know that i can count on Traackr to provide a singular source of truth in regards to campaign performance and efficacy. Additionally, I have loved the additional features that Traackr continues to build out to become a one-stop-shop for all things influencer marketing.

  ### 34. Great and insightful but not always accurate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Traackr?**

I have been utilizing Traackr daily for influencer data insights, and it has proven to be an invaluable tool in several aspects.

Firstly, the reports on audiences and social performance provide comprehensive insights that greatly enhance my understanding of influencers' reach and impact. This data is crucial for making informed decisions in influencer marketing campaigns.

The feature that allows me to effortlessly upload influencers to a campaign using their Instagram handles streamlines the workflow efficiently. It's a seamless process that ensures precision and ease in influencer management.

One of Traackr's standout features is its capability to export data in Excel format. This functionality is a game-changer, allowing me to analyze and present data in a format that aligns with our reporting and analysis needs.

I appreciate the user-friendly design that enables easy access to a content creator's social media page directly from their Traackr profile. The convenience of the buttons on top of the profile enhances the overall user experience.

In summary, Traackr has become an indispensable part of my daily routine. Its user-friendly interface, insightful reports, and efficient campaign management tools make it an excellent resource for anyone working with influencer marketing. It has undoubtedly streamlined our processes and contributed significantly to our success in influencer collaborations. Highly recommended!

**What do you dislike about Traackr?**

While Traackr provides valuable insights, it's crucial to note that the data accuracy can be a point of concern. In our experience, post-campaign "cleaning" of content is often necessary due to discrepancies in the data.

The data insights within the influencer Traackr profiles, while beneficial, cannot always be entirely trusted. This occasional lack of reliability poses challenges in ensuring the precision of our influencer marketing campaigns.

Despite these limitations, Traackr remains a useful tool, especially for its audience and social performance reports, efficient campaign management features, and the ability to export data in Excel format. The platform has proven to be an asset, though a certain level of diligence is required to ensure the accuracy of the information.

For users considering Traackr, it's advisable to supplement the platform's insights with additional verification processes to guarantee the reliability of the data. Despite the need for post-campaign adjustments, Traackr continues to be a valuable resource in our influencer marketing efforts.

**What problems is Traackr solving and how is that benefiting you?**

As a Traackr user since October 2023, my experience with the platform has been relatively short, and I haven't yet observed any noticeable changes implemented by the platform during this period. While I'm still in the early stages of my Traackr journey, the platform has provided me with valuable insights into influencer data and campaign management.

Being a user for a relatively short duration, I look forward to witnessing any updates or enhancements that Traackr may introduce in the future. It's worth noting that the current functionality has met my needs in terms of audience and social performance insights, campaign management features, and data export capabilities.

I remain open to exploring new features or improvements that Traackr may roll out in subsequent updates and am eager to see how the platform evolves to further enhance its user experience and utility.

Overall, my initial experience with Traackr has been positive, and I'm optimistic about its continued effectiveness in supporting my influencer marketing efforts. I will continue to monitor and adapt to any changes that may come in the future.

  ### 35. Senior Account Executive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2024

**What do you like best about Traackr?**

The ability to track profiles and their social posts

**What do you dislike about Traackr?**

Sometimes social coverage in campaigns are missed

**What problems is Traackr solving and how is that benefiting you?**

Tracking social content

  ### 36. Great for learning about associates and for reporting, some features to be developed further

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Traackr?**

What I love about Traackr is the amount of information availabe to us about any influencer we would like to work with - from audience credibility and size, to the location of their audience, age, and so on. This is something that's helping us learn about who to engage with and not to make possibly wrong choises that would cost us too much but wouldn't give the wanted result.
One more awesome thing is that, when everything is set up correctly, you have access to a very imformative, in depth report about your activities which helps you reflect on what was done, plan the future activities.

**What do you dislike about Traackr?**

The platform can be a bit slow at moments, so it is really time consuming to navigate between multiple campaigns or activities within the platform. What can also be challenging is that the fee calculator, which is a really important feature for us, isn't always working correctly (doesn't show the suggested fee for more than an organic post on Instagram) , and the search often doesn't recognize what you're looking for. For example, if I search for an associate by their name or their username it doesn't show anyting, bbut when I go to upload the influencers, it shows me a notification that that influencer's profile is already available. What our associates had most trouble with was connecting to Studio which really slowed us down and we had to stop working with some content creators because they weren't able to connect. This is the feature that should be made even more simple and easy for the associates.

**What problems is Traackr solving and how is that benefiting you?**

Traackr makes choosing the associates and reporting more easy because it shows how everything is measurable.

  ### 37. Great for insights and pulling data from various social platforms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Traackr?**

The ability to track free goods value and mentions of brand across platforms.

**What do you dislike about Traackr?**

Slightly tedious to fill out campaign information/profile linking for participants.

**What problems is Traackr solving and how is that benefiting you?**

Searching for brand mentions/free goods value, tracking posts, etc. It makes it easy to show clients the benefits of campaigns and measurable impact.

  ### 38. Easier competitor analysis

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Traackr?**

It has always given me a platform to compare my analysis with the competitor's social perfomormance, giving me insight into the areas we can perform better. 

The customer support is quite quick and very helpful. my questions get answered in detail and also I get an option for sigining up for the training to use traackr

**What do you dislike about Traackr?**

it takes a lo of time to load data, and is quite slow. I can also not view particular campaign results of campaigns that are not mine.

**What problems is Traackr solving and how is that benefiting you?**

Traackr makes it very easy for me to keep a track of how my social campaigns are performing, how each influencer is helping in the numbers. It is saving me a lot of manual work, time and efforts. The detailed analysis reports of traackr, adds depth to my analysis and reports. It makes my findings more accurate and data focussed.

  ### 39. Ava deserves a raise!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sky K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Traackr?**

After months of attempting to set up my Affiliate Marketing connection and failing all attempts at troubleshooting myself, I finally emailed Traackr with screenshots of my issues. It was the last straw for me. When they suggested a zoom meeting, I was really not looking forward to it. --_____--

MAN was I shocked when I had one of the best meetings of my LIFE!! Ava was AMAZING. I say this as someone who has been in the web design and marketing business for over 15 years, and spent many maaaany hours on the phone with countless companies for a variety of technical reasons, on behalf of myself or my clients: Ava does her job PERFECTLY. She is *authentically* kind, knows *exactly* what she is talking about, and communicates with perfect clarity and confidence while walking you through any problem.

It was such a pleasure to speak with her that I didn't even care that the issue wasn't able to be solved immediately! She validated my frustrations, empathized with my experience, reassured me that I was *not* the only one having trouble, *and* made it clear that she respected the time and energy that I had invested in this already. Finally, she made sure I knew exactly what to expect to happen next. 

Glorious. With her skills in communication, leadership and diplomacy, I would not be surprised if she is running the place soon. In the meantime plz give her a raise. Whatever she is making now, she deserves it.

**What do you dislike about Traackr?**

Attempting to work with Traackr has been frustrating, but for no fault of their own. There is only so much an affiliate company can do to help make sense of the complete disaster of UX that is Meta. When I had complications, Traackr provided excellent customer service, empathized with my frustration, and sent Ava to guide me through the dumpster fire of Meta's disorganization (My words, not theirs). I could not ask for better service!

**What problems is Traackr solving and how is that benefiting you?**

How to connect my accounts properly so I can receive an affiliate link.

  ### 40. Great platform for influencer database, casting, social listening

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Traackr?**

Very user-friendly and does everything I need it to! I love all the backend influencer data and the discovery tools, as well as campaign tracking. It makes my job much quicker and easier! Customer support team is easy to get in touch with for any issues. I use this platform almost daily, if not daily. Have been happy to integrate this tool into reporting, casting, and list creation for clients

**What do you dislike about Traackr?**

I don't love how you have to search for someone's exact username or exact phrases for something to be captured by the platform. There is somewhat of a learning curve for new employees, however customer support makes this easier for onboarding.

**What problems is Traackr solving and how is that benefiting you?**

Saves time spent manually reporting coverage. Helps find new creators to collaborate with based on real data.

  ### 41. fast and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Traackr?**

Lots of statistics and excellent customer service

**What do you dislike about Traackr?**

Not very easy to use at first (many functions)

**What problems is Traackr solving and how is that benefiting you?**

Track all influencer statistics in one place

  ### 42. Traackr is an amazing platform for anyone working in advocacy, influence and social media.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth K. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Traackr?**

Creating campaigns for events, mailers or even just potential influencer partnerships so all the content and performance stats are in one place. It is also really useful for discovering micro/nano influencers. I use Traackr everyday as a Brand Engagement Intern.

**What do you dislike about Traackr?**

When you go back a page, you have to scroll down a whole list again. I wish you can have several tabs open within the Traackr webpage so you can back and forth between campaigns, brand buzz and the search page.

**What problems is Traackr solving and how is that benefiting you?**

Reporting on campaigns e.g., events, mailers, influencer campaigns. Everything is in one place.

  ### 43. Media Agency Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Traackr?**

Tracking the total cost of investment including product.

**What do you dislike about Traackr?**

Most disliked element is the speed at which updates take place.

**What problems is Traackr solving and how is that benefiting you?**

Cost reporting

  ### 44. Intuitive & easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Traackr?**

The help and courses it provides to understand how their metrics work, also the new feature that alows you to export the data.

**What do you dislike about Traackr?**

Sometimes its filters don't work as they should, and when I try to sort the data by Engagement Rate (for example) the one with more Engagement Rate is not at the top.

**What problems is Traackr solving and how is that benefiting you?**

How it collects all posts from different platforms, it allows me to have view of the influencers universe in one place.

**Official Response from Tori Braunston:**

> Thank you for your review! 

  ### 45. Influencer Vetting and Management Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

There are extensive ways to vet influencers and find if they are an appropriate brand fit from audience demographics to brand safety, the platform makes me feel confident when choosing who we want to partner with. Additionally, the ways to measure campaign success and influencer partnerships is innovative and easy to digest/export. I love the Brand VIT score, especially because it introduces new ways to explore if content performs successfully to meet our brand goals and objectives.

**What do you dislike about Traackr?**

At times the influencer data or search engine is slow to load and might not populate the influencer we're looking for at the top of the search.

**What problems is Traackr solving and how is that benefiting you?**

The platform allows us to clearly organize, search, and get access to several influencers. We've been able to prep our brand launches, organize and reveiw content from events, and share back reports with our cross-functional teams. It has allowed us to eliminate a lot of the manual work and automate the process of influencer planning.

  ### 46. So far, so good!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brittney H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

I like the analytics that you're able to pull from campaigns!

**What do you dislike about Traackr?**

It seems that not ALL content gets automatically pulled into reports; making the process a little more manual than i'd like. Additionally, it would be amazing to not only add creators, but be able to show analytics on the specific groups we've created (i.e. for your "launch" creators: 30% live in LA, 20% are women, 55% are Black, etc.).

**What problems is Traackr solving and how is that benefiting you?**

Pulling easy analytics on influencers!

  ### 47. Traacker Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Chrissy T. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

- helpful audience insights
- email / contact info readily available
- easy to create campaigns
- pulls in IG stories

**What do you dislike about Traackr?**

- searching for profiles is confusing and they don't always have them available
- wish there was a way to filter our always on influencer content out of the brand buzz.

**What problems is Traackr solving and how is that benefiting you?**

Traackr helps our global team stay connected with our NAM team, which keeps us all on the same page for campaigns.

  ### 48. An essential tool for influencer marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Albert Emil A. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Traackr?**

- Great for discovering new influencers 
- Traacking campaigns is a breeze
- Staying up to date with stats works beautifully

**What do you dislike about Traackr?**

- Sometimes stats on the footprint section of an influencer page is incorrect
- Can be difficult to search for an influencer via the search bar

**What problems is Traackr solving and how is that benefiting you?**

- Finding new influencers with ease
- Discovering what individuals drive the views / where to put investment
- Monitoring results from campaigns

  ### 49. Traackr for influencer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about Traackr?**

Great it provides a full overview of a few years and rankings split out between catgeories and brands. gives an accurate representation and detailed overview to help buiid startegies for the coming year and every month review where brands are ranking.

**What do you dislike about Traackr?**

Sometimes when you filter and then go abck it can clear your whole filter sessino so you have to re aplly all filters which is very time consuming.

**What problems is Traackr solving and how is that benefiting you?**

Solving an whole overview of the catgeeories and market we sit in, where we are ranking and how we can develop our learnings to build startegies and develop on these for the coming year.

**Official Response from Tori Braunston:**

> We're happy to hear that our detailed data is helping you build your influencer marketing strategies! I'll pass on your feedback about the filter session clearing. Thank you for your review!

  ### 50. Influencer Relationship Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justine D. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Traackr?**

Traackr is a great platform for all and any influencer campaign work. It supplies a plethora of data to evalucate campaign and competitor perforamance, all the while being intuitive to use.

**What do you dislike about Traackr?**

Better customer support is needed - reponse time is quite slow.

**What problems is Traackr solving and how is that benefiting you?**

Traackr helps us track all metrics for our influencer campaigns, which helps us evaluate our influencer campaign performance and helps us inform overall influencer strategy.


## Traackr Discussions
  - [What does Traackr do?](https://www.g2.com/discussions/what-does-traackr-do) - 1 comment

- [View Traackr pricing details and edition comparison](https://www.g2.com/products/traackr/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-26+16%3A08%3A18+-0500&secure%5Bsession_id%5D=0caa7793-5452-4359-80a3-f2b42a41119d&secure%5Btoken%5D=b2cda0fd90176a39b1ef893b13ba399abf12120c8bd578881371eeddcac808e6&format=llm_user)

## Traackr Features
**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Whitelisting
- Influencer Compensation
- Social Commerce
- E-Commerce Integration

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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