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Tipalti Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Tipalti, praising its intuitive UI and efficient invoicing process. (111 mentions)
Users highlight the fast and diligent support team of Tipalti, enhancing their overall experience and productivity. (68 mentions)
Users value the efficiency of Tipalti, greatly reducing time spent on tedious payment processes and integrations. (61 mentions)
Users appreciate the excellent customer service and streamlined payment processes provided by Tipalti, enhancing overall efficiency. (54 mentions)
Users appreciate Tipalti's seamless international payment processing, simplifying transactions and enhancing overall efficiency across currencies. (54 mentions)
Users value the time-saving efficiency of Tipalti, enabling focus on core business activities while managing payments seamlessly. (51 mentions)
Users note the missing features in Tipalti, such as limited 1099 capabilities and inadequate expense receipt options. (29 mentions)
Users report payment issues with Tipalti, including slow transactions and troublesome onboarding processes for publishers. (28 mentions)
Users experience invoicing problems with Tipalti, including errors in scanning and syncing payments that hinder efficiency. (24 mentions)
Users experience poor customer support from Tipalti, noting slow email responses and limited knowledge on issues. (23 mentions)
Users experience frustrating delays in payment fulfillment and invoice processing, impacting overall efficiency and vendor relationships. (22 mentions)
Users experience syncing issues with Tipalti after customizations, complicating batch payments and invoice updates. (22 mentions)

Top Pros or Advantages of Tipalti

1. Ease of Use
Users appreciate the ease of use of Tipalti, praising its intuitive UI and efficient invoicing process.
See 111 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Tipalti has been a huge help within my Profession. Has saved me time, energy, and mistakes."

What do you like about Tipalti?

what I love best about Tipalti is that it automatically syncs with Netsuite. I used to have to uploads which very aggrevating and time consuming. In

Javier C.
JC

Javier C.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to pay and view invoices"

What do you like about Tipalti?

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if thi

2. Customer Support
Users highlight the fast and diligent support team of Tipalti, enhancing their overall experience and productivity.
See 68 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Tipalti has been a huge help within my Profession. Has saved me time, energy, and mistakes."

What do you like about Tipalti?

what I love best about Tipalti is that it automatically syncs with Netsuite. I used to have to uploads which very aggrevating and time consuming. In

Javier C.
JC

Javier C.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to pay and view invoices"

What do you like about Tipalti?

Tipalti streamlines your invoicing process. You can see old invoices, see where in the process things are, set requirements about what happens if thi

3. Efficiency
Users value the efficiency of Tipalti, greatly reducing time spent on tedious payment processes and integrations.
See 61 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

IY

isa y.

Small-Business (50 or fewer emp.)

5.0/5

"Tipalti Review"

What do you like about Tipalti?

Tiaplti is a seamless accounts payable platform. It has completely streamlined our operations. It is outstanding.One of my favorite features is the in

4. Helpful
Users appreciate the excellent customer service and streamlined payment processes provided by Tipalti, enhancing overall efficiency.
See 54 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

Mariano R.
MR

Mariano R.

Small-Business (50 or fewer emp.)

5.0/5

"A complete and easy-to-use tool"

What do you like about Tipalti?

Excellent tool, our company found the quick solution to pay several bills in a short period, plus excellent customer service, it has been of great hel

5. Payment Processing
Users appreciate Tipalti's seamless international payment processing, simplifying transactions and enhancing overall efficiency across currencies.
See 54 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Significant time and cost savings with Tipalti"

What do you like about Tipalti?

What I like most about Tipalti is how it simplifies our payment processes. The system handles everything from approvals to payments with minimal manua

JE

Julie E.

Mid-Market (51-1000 emp.)

1.5/5

"Not Excited about it."

What do you like about Tipalti?

I like that I can pay people in any country.

6. Time-saving
Users value the time-saving efficiency of Tipalti, enabling focus on core business activities while managing payments seamlessly.
See 51 mentions

See Related User Reviews

Mariano R.
MR

Mariano R.

Small-Business (50 or fewer emp.)

5.0/5

"A complete and easy-to-use tool"

What do you like about Tipalti?

Excellent tool, our company found the quick solution to pay several bills in a short period, plus excellent customer service, it has been of great hel

Devin R.
DR

Devin R.

Mid-Market (51-1000 emp.)

4.0/5

"Streamline your Invoice Approvals in One Platform - No More Emails!"

What do you like about Tipalti?

We have been using Tipalti for about 6 months now. It has revolutionized our invoice approval process and streamlined our communications with buyers

Top Cons or Disadvantages of Tipalti

1. Missing Features
Users note the missing features in Tipalti, such as limited 1099 capabilities and inadequate expense receipt options.
See 29 mentions

See Related User Reviews

Beth Anne D.
BD

Beth Anne D.

Small-Business (50 or fewer emp.)

4.5/5

"Tipalti Is a Game Changer"

What do you dislike about Tipalti?

We are using Tipalti for employee expense reimbursement. The expense receipt features need to be upgraded to allow for a wider range of document types

SC

Sabrina C.

Mid-Market (51-1000 emp.)

4.5/5

"The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks"

What do you dislike about Tipalti?

A few additional features could be implemented, and the existing sync errors should be resolved.

2. Payment Issues
Users report payment issues with Tipalti, including slow transactions and troublesome onboarding processes for publishers.
See 28 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"International Payment Solution"

What do you dislike about Tipalti?

Some of my publishers have mentioned that onboarding into Tipalti can be a pain. We are looking into a platform that had invoicing and payments built

Anthony P.
AP

Anthony P.

Small-Business (50 or fewer emp.)

4.0/5

"Automate and scale your account payable department"

What do you dislike about Tipalti?

For the UK GBP based banks. Unable to do same day faster payment. Currently it only allows ACH / BACS

3. Invoicing Problems
Users experience invoicing problems with Tipalti, including errors in scanning and syncing payments that hinder efficiency.
See 24 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"International Payment Solution"

What do you dislike about Tipalti?

Some of my publishers have mentioned that onboarding into Tipalti can be a pain. We are looking into a platform that had invoicing and payments built

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very user friendly!"

What do you dislike about Tipalti?

Sometimes the invoices are not accurately scanned in and it selects an incorrect payee. This does not happen often at all however!

4. Poor Customer Support
Users experience poor customer support from Tipalti, noting slow email responses and limited knowledge on issues.
See 23 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Tipalti is great to work with"

What do you dislike about Tipalti?

Support has little knowledge on how the NetNow program works - past experience when asking about the program and related payment issues.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"User friendly platform but requires small improvements"

What do you dislike about Tipalti?

1. Lack of default set ups for suppliers- for example default GL codes or departments 2. Many sync errors and lack of support in this area from Tipal

5. Delays
Users experience frustrating delays in payment fulfillment and invoice processing, impacting overall efficiency and vendor relationships.
See 22 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Solid Performance"

What do you dislike about Tipalti?

The biggest issue I had was with a US vendor accidentally getting paid with Myanmar currency. I have absolutely no idea how this happened as I have it

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Tipalti is smart software making the A/P process less painful"

What do you dislike about Tipalti?

While the auto funding of bill payments is nice, the time to payment fullfilment does take a while, but that is more due to regulatory issues than iss

6. Technical Issues
Users experience syncing issues with Tipalti after customizations, complicating batch payments and invoice updates.
See 22 mentions

See Related User Reviews

Timothy C.
TC

Timothy C.

Mid-Market (51-1000 emp.)

5.0/5

"I love Tipalti"

What do you dislike about Tipalti?

unable to pull statements for individual vendors

SC

Sabrina C.

Mid-Market (51-1000 emp.)

4.5/5

"The Tipalti implementation has streamlined our processes and reduced the time spent on manual tasks"

What do you dislike about Tipalti?

A few additional features could be implemented, and the existing sync errors should be resolved.

Tipalti Reviews (381)

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Tipalti Reviews (381)

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381 reviews
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Anthony P.
AP
Finance Manager
Small-Business (50 or fewer emp.)
"Automate and scale your account payable department"
What do you like best about Tipalti?

1) Automation - since using Tipalti. So much bottle necks have been removed. This includes manually entering various data and processes such as suppliers invoices, date, currency, amount and accounts code. The technogly OCR scan of Tipalti enables these to be prefilled saving time. Also the automated remittance and allocation of payment saves time too.

2) With reduce bottle necks and automation - this humans reduce human errors. Human errors cost time and money to fix and is also demorlising and stressful. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

For the UK GBP based banks. Unable to do same day faster payment. Currently it only allows ACH / BACS Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Recommend Tipalti for Payment and Tax Handling"
What do you like best about Tipalti?

Once implemented, Tipalti's ease of use for our finance team has made it much easier and less time consuming to pay our publishers. The inclusion of tax form submission and verification process has also been a big improvement. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

It would be helpful for Tipalti to provide more expansive customization options for their iFrame and more support for their REST API methods. Review collected by and hosted on G2.com.

gerardo r.
GR
financial leader
Mid-Market (51-1000 emp.)
"fast and secure"
What do you like best about Tipalti?

Good to proceed and control payment as an administrator, and also the fees helps to much those payees that are from another part of the world Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

the commisions if a payment got rejected or the national bank from the account registered return the payment Review collected by and hosted on G2.com.

Mara F.
MF
Interpreter
Mid-Market (51-1000 emp.)
"Easy to use and view of the information"
What do you like best about Tipalti?

Easy to set up and great costumer support Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Probably the cost for the company setting it up Review collected by and hosted on G2.com.

Kelley W.
KW
Accounting Manager
Mid-Market (51-1000 emp.)
"The Ease of AP Automation"
What do you like best about Tipalti?

The overall use of Tipalti is what we enjoy the best. Automating our AP has streamlined so many parts of our day to day. Since implementing we have taken on more products and services. Tipalti customer support is an added benefit to the overall experience of the product. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

There would be some parts of the interface I would change. Review collected by and hosted on G2.com.

Kristi H.
KH
Payment Operations Manager
Mid-Market (51-1000 emp.)
"Unpeccable Service"
What do you like best about Tipalti?

Having worked with a few payout providers, the key trait that stands out to me is Tipalti's unwavering commitment to helping their customers. I receive quick responses from their basic support team, and for more escalated matters, my appointed account manager, and sometimes even the CEO (!) have jumped into a discussion with me. Working in tech, I expect problems to happen from time to time. But the speed at which the entire Tipalti team works to provide answers and clear solutions makes all the difference. It's a horrible customer experience when you're trying to work with your payout provider and they seem disconnected and disingenuous to provide a solution. Tipalti is the opposite of that. I feel like they invest in our company, and they receive my customer loyalty in return.

I think Tipalti is also pretty easy to use once you get the hang of the internal vernacular and formatting, unlike with some programs that still don't feel very instinctual after learning the basics. I have used Tipalti daily for almost 5 years at this time and feel quite familiar with the software. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

There are some more complex payout rules I'd like to incorporate into our payout routine which is not yet possible. In a perfect world Tipalti could do pay-ins and payouts, so I wouldn't need another PSP for this, but maybe one day. Review collected by and hosted on G2.com.

BR
Systems Finance Manager
Mid-Market (51-1000 emp.)
"AP Automation"
What do you like best about Tipalti?

Tipalti automates a lot of our procure to pay workflow. Previously our accounts payable team spent a lot of time coding invoices and chasing approvals. Tipalti enables us to control spend with clear approval flows, while also reducing speeding up bill processing, which means quicker payments for our suppliers. Tipalti's Supplier Hub also reduces queries from suppliers as they can easily view the status of a bill or payment. From a customer relationship standpoint, implementation was very smooth, and ongoing customer support is very strong. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Since procurement and accounts payable are two separate modules, there is sometimes a lack of cohesiveness between the two, as they must be administered seperately. I would also like a more streamlined way to reconcile Tipalti wallets - it would be great if Tipalti could leverage its ERP integrations and provide a direct bank feed for bank reconciliations. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Small-Business (50 or fewer emp.)
"Immediately streamlined the payment process and significant time savings in invoice processing in Q1"
What do you like best about Tipalti?

One pmt batch for all methods and currencies and easy export for accruals. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Applying credits manually in ERP and printing Word/Excel to pdf before submitting. Review collected by and hosted on G2.com.

Prem G.
PG
Group Financial Controller
Mid-Market (51-1000 emp.)
"Supplier Payments Made Easy"
What do you like best about Tipalti?

The mass payment feature is a great time saver Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Being able to track through and see supplier payments and a clear flow through of invoice paid to amount debited for audit purposes feels less refined Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Effortless, Compliant Financial Management Across Borders"
What do you like best about Tipalti?

Streamlined, compliant, and user-friendly solution for managing financial operations across multiple countries. Review collected by and hosted on G2.com.

What do you dislike about Tipalti?

Like everything, nothing to add. Customer service are great as the opportunities that you offer Review collected by and hosted on G2.com.

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