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Compare ThunderTix and Universe 
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At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
Starting at $20.00 20 Tickets Per Month
No pricing available
ThunderTix
Star Rating
(47)4.6 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $20.00 20 Tickets Per Month
Browse all 3 pricing plansUniverse
Star Rating
(27)4.4 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about UniverseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Universe excels in event creation with a score of 9.2, highlighting its intuitive interface that simplifies the process, while ThunderTix, with a score of 8.8, is noted for its solid functionality but lacks some of the user-friendly features that Universe offers.
- Reviewers mention that Universe's mobile check-in feature scores 8.6, which is appreciated for its reliability, whereas ThunderTix's lower score of 7.8 indicates some users have experienced challenges with mobile check-in during events.
- G2 users highlight that Universe's social media promotion tools score 9.0, making it easier to engage audiences, while ThunderTix's score of 8.0 suggests it may not provide as robust options for social media integration, limiting promotional reach.
- Users on G2 report that Universe's multiple event management feature shines with a score of 9.5, allowing for seamless handling of various events, while ThunderTix, with a score of 8.8, is effective but may require more manual oversight for managing multiple events.
- Reviewers mention that the quality of support for ThunderTix is rated highly at 9.3, with many users praising the responsiveness and helpfulness of the support team, while Universe's score of 8.5 indicates room for improvement in customer service responsiveness.
- Users say that Universe's ease of setup, rated at 8.0, is a bit lower than ThunderTix's 9.0, suggesting that while Universe is functional, ThunderTix may offer a more straightforward onboarding experience for new users.
Pricing
Entry-Level Pricing
ThunderTix
GENERAL ADMISSION
Starting at $20.00
20 Tickets Per Month
Additional tickets over 20 are $1 ea.
- General admission events
- Unlimited Users
- Donations & Fundraising 2.5%
Universe
No pricing availableFree Trial
ThunderTix
Free Trial is available
Universe
Free Trial is available
Ratings
Meets Requirements
9.0
39
8.7
25
Ease of Use
9.1
38
9.1
26
Ease of Setup
9.1
32
8.0
17
Ease of Admin
8.9
31
8.3
17
Quality of Support
9.4
37
8.5
24
Has the product been a good partner in doing business?
9.4
30
8.6
15
Product Direction (% positive)
8.5
38
7.7
25
Features by Category
Registration
9.0
27
9.2
22
9.0
23
8.9
21
9.0
28
9.0
20
7.9
21
8.6
14
9.1
23
8.9
15
Generative AI
Not enough data
Not enough data
Marketing and Communications
8.4
16
8.8
20
8.9
19
8.5
17
8.3
18
8.3
15
8.5
20
8.8
19
8.5
14
9.0
19
7.9
13
9.3
14
Agentic AI - Event Registration & Ticketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Registration
9.0
27
9.2
22
9.0
23
8.9
21
9.0
28
9.0
20
7.9
21
8.6
14
9.1
23
8.9
15
Marketing and Communications
8.4
16
8.8
20
8.9
19
8.5
17
8.3
18
8.3
15
8.5
20
8.8
19
8.5
14
9.0
19
7.9
13
9.3
14
Event Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Attendee Engagement
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
8.9
19
Not enough data
8.7
18
Not enough data
8.2
11
Not enough data
8.9
18
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Event Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Theater Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Venue Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Box Office
10.0
6
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
ThunderTix and Universe are categorized as Event Registration & Ticketing
Unique Categories
ThunderTix is categorized as Box Office, Event Management Platforms, Theater Venue Management, and Admission-Based Nonprofit
Universe has no unique categories
Reviews
Reviewers' Company Size
ThunderTix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Universe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Entertainment
26.7%
Performing Arts
15.6%
Music
6.7%
Hospitality
6.7%
Non-Profit Organization Management
4.4%
Other
40.0%
Information Technology and Services
11.1%
Events Services
11.1%
Marketing and Advertising
7.4%
Wholesale
3.7%
Transportation/Trucking/Railroad
3.7%
Other
63.0%
Alternatives
Discussions
Do I have to install software in our box office?
1 Comment
Official Response from ThunderTix
ThunderTix is a web-based software. That means you'll have access to your administrative portal from any device connected to the Internet...laptops, tablets,...Read more
How much are credit card fees?
1 Comment
Official Response from ThunderTix
Credit card processing fees vary by company, but you can expect to pay about 2.2-2.5% of each transaction plus a 30 cent transaction fee per order.
Read more
When do I receive money earned from our ticket sales?
1 Comment
Official Response from ThunderTix
Your money is deposited nightly to your bank account as tickets are purchased.
Read more
Universe has no discussions with answers
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