# ThunderTix vs Universe Comparison | | ThunderTix | Universe | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 48 | 27 | | **Largest Market Segment** | Small-Business (87.0% of reviews) | Small-Business (74.1% of reviews) | | **Entry Level Price** | Starting at $20.00 20 Tickets Per Month | No pricing available | --- ## Top Pros & Cons ### ThunderTix Pros: - Ease of Use (3 reviews) - Features (3 reviews) Cons: - Expensive (1 reviews) - High Fees (1 reviews) ### Universe **Not enough data** --- ## Ratings Comparison | Rating | ThunderTix | Universe | |---|---|---| | **Meets Requirements** | 9.0 (40 reviews) | 8.7 (25 reviews) | | **Ease of Use** | 9.1 (39 reviews) | 9.1 (26 reviews) | | **Ease of Setup** | 9.0 (33 reviews) | 8.0 (17 reviews) | | **Ease of Admin** | 8.9 (32 reviews) | 8.3 (17 reviews) | | **Quality of Support** | 9.4 (38 reviews) | 8.5 (24 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (31 reviews) | 8.6 (15 reviews) | | **Product Direction (% positive)** | 8.5 (39 reviews) | 7.7 (25 reviews) | --- ## Pricing ### ThunderTix #### Entry-Level Pricing Plan: GENERAL ADMISSION Price: Starting at $20.00 20 Tickets Per Month Description: Additional tickets over 20 are $1 ea. Key Features: - General admission events - Unlimited Users - Donations & Fundraising 2% [Browse all 3 editions](https://www.g2.com/products/thundertix/pricing) #### Free Trial Yes ### Universe #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **ThunderTix** | 8.5/10 | 30 | | **Universe** | 8.8/10 | 23 | #### Registration | Feature | ThunderTix | Universe | |---|---|---| | **Event creation** | 9.0 (28 reviews) | 9.2 (22 reviews) | | **User registration process** | 9.0 (23 reviews) | 8.9 (21 reviews) | | **Payment processing** | 9.0 (28 reviews) | 9.0 (20 reviews) | | **Mobile check-in** | 7.9 (21 reviews) | 8.6 (14 reviews) | | **On-site tickets and registration** | 9.1 (23 reviews) | 8.9 (15 reviews) | #### Generative AI | Feature | ThunderTix | Universe | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Marketing and Communications | Feature | ThunderTix | Universe | |---|---|---| | **Event website creation** | 8.4 (16 reviews) | 8.8 (20 reviews) | | **Email automation** | 8.9 (19 reviews) | 8.5 (17 reviews) | | **Email customization** | 8.3 (18 reviews) | 8.3 (15 reviews) | | **Contact list management** | 8.5 (20 reviews) | 8.8 (19 reviews) | | **Social media promotion** | 8.5 (14 reviews) | 9.0 (19 reviews) | | **Lead generation and retrieval** | 7.9 (13 reviews) | 9.3 (14 reviews) | #### Agentic AI - Event Registration & Ticketing | Feature | ThunderTix | Universe | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Event Management Platforms | Product | Score | Reviews | |---|---|---| | **ThunderTix** | 8.9/10 | 30 | | **Universe** | N/A | N/A | #### Registration | Feature | ThunderTix | Universe | |---|---|---| | **Event creation** | 9.0 (28 reviews) | 9.2 (22 reviews) | | **User registration process** | 9.0 (23 reviews) | 8.9 (21 reviews) | | **Payment processing** | 9.0 (28 reviews) | 9.0 (20 reviews) | | **Mobile check-in** | 7.9 (21 reviews) | 8.6 (14 reviews) | | **On-site tickets and registration** | 9.1 (23 reviews) | 8.9 (15 reviews) | #### Marketing and Communications | Feature | ThunderTix | Universe | |---|---|---| | **Event website creation** | 8.4 (16 reviews) | 8.8 (20 reviews) | | **Email automation** | 8.9 (19 reviews) | 8.5 (17 reviews) | | **Email customization** | 8.3 (18 reviews) | 8.3 (15 reviews) | | **Contact list management** | 8.5 (20 reviews) | 8.8 (19 reviews) | | **Social media promotion** | 8.5 (14 reviews) | 9.0 (19 reviews) | | **Lead generation and retrieval** | 7.9 (13 reviews) | 9.3 (14 reviews) | #### Event Operations | Feature | ThunderTix | Universe | |---|---|---| | **Site selection** | Not enough data | Not enough data | | **Supplier procurement** | Feature Not Available | Not enough data | | **Hotel and transportation planning** | Feature Not Available | Not enough data | | **Staff management** | Feature Not Available | Not enough data | | **Budget management** | Feature Not Available | Not enough data | | **Session scheduling** | Feature Not Available | Not enough data | | **Speaker submissions** | Feature Not Available | Not enough data | | **Exhibition management** | Not enough data | Not enough data | #### Attendee Engagement | Feature | ThunderTix | Universe | |---|---|---| | **Event agendas and schedules** | Feature Not Available | Not enough data | | **Floor plans / maps** | Not enough data | Not enough data | | **Social media integrations** | Feature Not Available | Not enough data | | **Attendee networking** | Feature Not Available | Not enough data | | **Attendee surveys** | Not enough data | Not enough data | #### Platform | Feature | ThunderTix | Universe | |---|---|---| | **Performance and reliability** | 8.9 (19 reviews) | Not enough data | | **Reporting and dashboards** | 8.7 (18 reviews) | Not enough data | | **API / integrations** | 8.2 (11 reviews) | Not enough data | | **Multiple event management** | 8.9 (18 reviews) | Not enough data | #### Generative AI | Feature | ThunderTix | Universe | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Event Management Platforms | Feature | ThunderTix | Universe | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Theater Venue Management | Product | Score | Reviews | |---|---|---| | **ThunderTix** | N/A | N/A | | **Universe** | N/A | N/A | #### Theater Management | Feature | ThunderTix | Universe | |---|---|---| | **Ticketing** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Sales Tools** | Not enough data | Not enough data | #### Venue Administration | Feature | ThunderTix | Universe | |---|---|---| | **Venue Calendar** | Not enough data | Not enough data | | **Billing and Invoicing** | Not enough data | Not enough data | | **Resource Management** | Feature Not Available | Not enough data | | **Artist Management** | Feature Not Available | Not enough data | ### Box Office | Product | Score | Reviews | |---|---|---| | **ThunderTix** | 9.8/10 | 6 | | **Universe** | N/A | N/A | #### Box Office | Feature | ThunderTix | Universe | |---|---|---| | **Customer Profiles** | 10.0 (6 reviews) | Not enough data | | **Ticket Types** | 10.0 (6 reviews) | Not enough data | | **Branding & Customization** | 9.4 (6 reviews) | Not enough data | | **Event Communications** | 9.7 (5 reviews) | Not enough data | | **E-Commerce** | Not enough data | Not enough data | | **Fundraising** | Not enough data | Not enough data | | **Event Analytics** | 10.0 (6 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Unique to ThunderTix (4):** [Theater Venue Management Software](https://www.g2.com/categories/theater-venue-management), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms), [Box Office Software](https://www.g2.com/categories/box-office), [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit) --- ## Reviewer Demographics ### By Company Size | Segment | ThunderTix | Universe | |---|---|---| | **Small-Business** | 87.0% | 74.1% | | **Mid-Market** | 13.0% | 7.4% | | **Enterprise** | 0% | 18.5% | ### By Industry #### ThunderTix - **Entertainment:** 26.1% - **Performing Arts:** 15.2% - **Music:** 8.7% - **Hospitality:** 6.5% - **Non-Profit Organization Management:** 4.3% - **Events Services:** 4.3% - **Apparel & Fashion:** 2.2% - **Arts and Crafts:** 2.2% - **Automotive:** 2.2% - **Civic & Social Organization:** 2.2% - **Other:** 26.1% #### Universe - **Events Services:** 11.1% - **Information Technology and Services:** 11.1% - **Marketing and Advertising:** 7.4% - **Apparel & Fashion:** 3.7% - **Banking:** 3.7% - **Design:** 3.7% - **Education Management:** 3.7% - **Entertainment:** 3.7% - **Health, Wellness and Fitness:** 3.7% - **Higher Education:** 3.7% - **Other:** 44.4% --- ## Alternatives ### Alternatives to ThunderTix - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (912 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2144 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) — 4.8/5 stars (417 reviews) - [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1888 reviews) - [Splash](https://www.g2.com/products/splash/reviews) — 4.4/5 stars (369 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (419 reviews) - [vFairs](https://www.g2.com/products/vfairs/reviews) — 4.7/5 stars (1773 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1078 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (945 reviews) - [Airmeet - Virtual Events & Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) — 4.6/5 stars (756 reviews) ### Alternatives to Universe - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (912 reviews) - [Eventzilla](https://www.g2.com/products/eventzilla/reviews) — 4.4/5 stars (165 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2144 reviews) - [Splash](https://www.g2.com/products/splash/reviews) — 4.4/5 stars (369 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) — 4.8/5 stars (417 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (945 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) — 4.3/5 stars (439 reviews) - [RegFox](https://www.g2.com/products/regfox/reviews) — 4.7/5 stars (562 reviews) - [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1888 reviews) - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) — 4.2/5 stars (803 reviews) --- ## Top Discussions ### ThunderTix - Title: [What options do I have for ticket delivery?](https://www.g2.com/discussions/ticket-delivery) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "All at-home customers receive an email receipt. A print-at-home PDF ticket will be attached if you desire. We support most industry thermal ticket printers..." - Title: [Who can access our sales and reports?](https://www.g2.com/discussions/sales-access) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The primary administrator of the account can grant or restrict access to virtually all parts of the system by setting a user’s “permission levels”. " - Title: [When do I receive money earned from our ticket sales?](https://www.g2.com/discussions/payment-retrieval) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Your money is deposited nightly to your bank account as tickets are purchased. " - Title: [How much are credit card fees?](https://www.g2.com/discussions/fees-204ae29a-d4c1-4582-af5b-182f0522444a) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Credit card processing fees vary by company, but you can expect to pay about 2.2-2.5% of each transaction plus a 30 cent transaction fee per order. " - Title: [Do I have to install software in our box office?](https://www.g2.com/discussions/installation-69eaef24-6c56-4c4a-8ad7-2378f80e2700) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "ThunderTix is an online ticketing software, so only a web browser is needed for secure access to your account or for buyers to purchase tickets from home. " ### Universe No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/thundertix-vs-universe)