ThunderTix is an event ticketing and venue management software solution designed to help performing arts organizations, music venues, festivals, and cultural institutions manage ticket sales, customer engagement, and fundraising.
As a cloud-based platform, ThunderTix supports both online and box office ticket sales for single events, recurring shows, season subscriptions, and multi-venue operations. It is used by organizations ranging from small theaters to large performing arts centers to streamline the entire event lifecycle—from sales and marketing to on-site check-in and reporting.
ThunderTix is especially well-suited for venues that need to handle reserved seating, general admission, or hybrid layouts across multiple spaces. In addition to ticketing, the system includes integrated tools for donor and member management, volunteer coordination, merchandise and concessions sales, and built-in email communication—reducing the need for third-party platforms.
Key features include:
* Reserved seating charts, flex passes, and season subscription management
* Patron relationship management (CRM), including donation and membership tracking
* Built-in volunteer scheduling and time tracking tools
* Concession, merchandise, and gift card sales, with inventory tracking
* Contactless credit card payments via integrated Square and Stripe terminals
ThunderTix allows box office staff to manage pricing, fees, and discounts directly, with no required customer accounts for purchase. It also supports automated waitlists, promo codes, surveys, and customized event branding to match the organization’s website.
Primary use cases include:
* Selling tickets across multiple venues and seating configurations
* Managing recurring events or seasonal programming
* Supporting fundraising and patron engagement through integrated tools
* Reducing administrative time by consolidating box office, marketing, and CRM into a single system
* Public-facing event pages are automatically translated into Spanish for users whose browsers are set to that language. The administrator interface is currently available in English only.
ThunderTix helps venues manage every aspect of their event operations within a centralized, purpose-built platform, tailored to the needs of live performance organizations.