# TheraNest by Ensora Health Reviews **Vendor:** Ensora Health (formerly Therapy Brands) **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 4.2/5.0 **Total Reviews:** 127 ## About TheraNest by Ensora Health TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count. ## TheraNest by Ensora Health Pros & Cons **What users like:** - Users value the **ease of use** of Ensora Mental Health, streamlining notes, billing, and scheduling in one platform. (35 reviews) - Users love the **ease of managing contacts and appointments** with TheraNest, valuing its comprehensive approach to practice management. (15 reviews) - Users appreciate the **booking ease** of TheraNest, finding it simple to manage appointments and client information. (11 reviews) - Users value the **comprehensive support** of TheraNest, appreciating its reliability and helpful features for business growth. (11 reviews) - Users love the **easy scheduling feature** of Ensora Mental Health, enhancing efficiency and simplifying their workflow. (11 reviews) - Intuitive Use (10 reviews) - Note Management (10 reviews) - Helpful (9 reviews) - Affordable (7 reviews) - Efficiency (7 reviews) **What users dislike:** - Users face **technical issues** with TheraNest, including problems with text reminders and difficulty in editing diagnoses. (13 reviews) - Users find the **limited features** of TheraNest challenging, hindering efficient use and timely problem resolution. (9 reviews) - Users find **navigation difficult** , as accessing specific features and tabs can be frustrating and time-consuming. (7 reviews) - Users experience **interface issues** with TheraNest, facing bugs and difficulties in navigating the system effectively. (5 reviews) - Users experience **poor customer support** , struggling to receive timely assistance and resolution for their urgent issues. (5 reviews) - Users find **access difficult** due to glitches, saving issues, and challenges with message management and customer service. (4 reviews) - Lack of Customization (4 reviews) - Limited Customization (4 reviews) - Missing Features (4 reviews) - Note Editing (4 reviews) ## TheraNest by Ensora Health Reviews ### 1. Super Easy to Navigate and Visually Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Staci . | Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about TheraNest by Ensora Health?** I like the fact that Ensora Mental Health is very easy to navigate. I can always figure out what I need because everything is very visual and easy to find. **What do you dislike about TheraNest by Ensora Health?** There are not many downsides of Ensora Mental Health. The one big thing I dislike is how if you are creating notes or treatment plan or anything like that it does not really auto save. It says it is saving but if you do not physically press the save button after it says ot saved on it's own it will not really be saved. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** I have not had to solve any problems but Ensora benifits me by giving me a great space to document my client's information. ### 2. Efficient Note-Taking with AI, Needs Better Reminders **Rating:** 3.5/5.0 stars **Reviewed by:** Cayla S. **Reviewed Date:** November 06, 2025 **What do you like best about TheraNest by Ensora Health?** I have found Ensora Mental Health incredibly helpful for my professional needs over the past two years, particularly in writing client therapy notes. One of the features I really like is the ability to copy notes from the previous week into a new note, which is a huge time-saver and helps maintain consistency in my notes. Additionally, the AI function is fantastic as it enhances my notes, making the documentation process more efficient and my notes clearer. The software also adeptly manages appointment tracking and automatically reminds clients of their upcoming sessions, streamlining my administrative responsibilities and allowing me to focus more on client care. **What do you dislike about TheraNest by Ensora Health?** I have experienced technical difficulties often with not sending out text reminders to clients. It affects the attendance of the clients. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Ensora Mental Health helps me track appointments and send reminders to clients, saving time with note consistency through the copy notes feature and AI-enhanced notes. ### 3. Great customer support, fairly easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Quentin E. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TheraNest by Ensora Health?** The ability to maintain our records during the switch. Professional people to deal with. No major changes going forward. Ease of operation of the software which helps when you have numerous people using it. **What do you dislike about TheraNest by Ensora Health?** Haven’t found anything to dislike. We did our homework on the software and company and chose them. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Allows us the Benefit of data collection across the boards . We are able to produce excellent professional documentation. ### 4. Streamlined, Simple, and Reliable with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Teresssa B. **Reviewed Date:** October 30, 2025 **What do you like best about TheraNest by Ensora Health?** I appreciate the simplicity of Ensora Mental Health, which influenced my decision to choose it over other vendors. The setup process was straightforward, making it easy to start using the software without unnecessary complexities. I value the comprehensive agenda feature that consolidates everything I need in one place, alongside the cloud-based confidentiality that ensures privacy. Further, the excellent customer service is always available when needed, providing reliable support. I like the flexibility of being able to manage my time frames and the convenience of adding appointments while entering notes. The feature allowing me to copy previous session notes for guidance in weekly sessions is incredibly useful. Overall, the fluidity of the software, coupled with its straightforwardness and efficient features, makes it a highly effective tool for managing my schedule and notes. **What do you dislike about TheraNest by Ensora Health?** I don't like that I cannot accept a signature and sign it from a saved signature. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** I find Ensora Mental Health centralizes my agenda, notes, and signature, ensuring confidentiality and ease with great customer service. ### 5. Convenient, User-Friendly with Seamless Form Access **Rating:** 4.0/5.0 stars **Reviewed by:** L C. **Reviewed Date:** October 30, 2025 **What do you like best about TheraNest by Ensora Health?** I find Ensora Mental Health incredibly convenient and easy to use, which is a significant benefit for me. It streamlines the process when I'm dealing with my clients, particularly in writing reports and handling HIPAA forms. I appreciate how much easier it is to access the necessary forms, which enhances my efficiency. I've used other programs in the past that didn't work well for my employees, but Ensora Mental Health stands out for its convenience and suitability. This is why I only use it currently and why I would likely purchase it again. I also appreciate the reliability of the service, as I have experienced no issues with it. Additionally, my satisfaction is reflected in my willingness to recommend Ensora Mental Health to others, rating it a ten out of ten. These aspects collectively enhance my professional workflow and customer interaction. **What do you dislike about TheraNest by Ensora Health?** I'm frustrated with the unexpected downtime of the site, which sometimes lasts for a few days. It would be helpful to receive notifications sooner, allowing me ample time to inform everyone involved. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** I find it very helpful for handling client reports and managing forms like HIPAA efficiently. It's convenient, easy to use, and a better fit for my team compared to other programs. ### 6. All-in-One Solution for Counseling Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Randy R. **Reviewed Date:** November 04, 2025 **What do you like best about TheraNest by Ensora Health?** I appreciate that Ensora Mental Health (formerly TheraNest) serves as a one-stop source for taking notes, charging clients, and scheduling clients. It solves the problem of having to use multiple platforms for different tasks by consolidating these functionalities into a single service. I like how seamlessly it integrates these critical aspects of my counseling practice, allowing me to manage them with relative ease. The convenience of doing all these tasks in one place without having to navigate numerous applications is a significant benefit, enhancing my efficiency and simplifying my workflow. **What do you dislike about TheraNest by Ensora Health?** I wish there was a one-click option from the Agenda page view of the schedule to quickly review a client's previous note. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Ensora Mental Health serves as a one-stop source for taking notes, charging clients, and scheduling, all in one place with relative ease. ### 7. Effortless to Use, Highly Recommendable **Rating:** 5.0/5.0 stars **Reviewed by:** Clarence S. **Reviewed Date:** November 04, 2025 **What do you like best about TheraNest by Ensora Health?** I find Ensora Mental Health (formerly TheraNest) exceptionally valuable for writing my case management notes due to its high level of professionalism in design and functionality. The software is easy to navigate, making the completion of tasks more straightforward and efficient. I appreciate the intuitive nature of the system, which is very understandable and simplifies my workflow. The initial setup was very easy and simplified, which further enhanced my positive experience. Furthermore, I regard this software highly recommendable; in my opinion, it stands out as the best, and I would suggest it to anyone without hesitation. The thoughtful design ensures that everything functions harmoniously, reflecting a well-built and professionally done product. **What do you dislike about TheraNest by Ensora Health?** No negative dislikes currently. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Ensora Mental Health helps me efficiently write professional case management notes with its easy navigation and user-friendly design. ### 8. It works great for our organization it’s simple and easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Office Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about TheraNest by Ensora Health?** What I like best about it is the scheduling feature it makes my job easier and sending of the intake paperwork and also scheduling is very easy to manage. **What do you dislike about TheraNest by Ensora Health?** It won’t let you delete some previous versions of the intake paper work if it’s been sent to someone. Which can lead to us sometimes sending the old intake paperwork since it will not let us delete it from the platform. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It solves our scheduling problem and our note taking storage. ### 9. Reliable Mental Health Practice Software **Rating:** 4.0/5.0 stars **Reviewed by:** Karambir K. | CEO, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about TheraNest by Ensora Health?** Ensora Mental Health is reliable and affordable. The platform is available 24/7 online and I have experienced little if any downtime or unresponsive. Ensora Mental Health provides a full-featured package for managing a behavioral health practice. I received referrals from online platforms that handle scheduling/billing so many of the features of Ensora are superfluous. Still, for the price, it is hard to beat. If you handle billing in-house, Ensora provides integration with various clearinghouses. I highly recommend you take a look to see if Ensora might meet the needs of your practice! **What do you dislike about TheraNest by Ensora Health?** As a psychologist in private practice, I wear many hats and need to be as efficient as possible. I find some of the repetitive tasks such as maintaining the contact log to be rather inefficient in terms of raw data entry. Also, somethings like customizing the layout of columns in the client list have to be performed every time I login. It would be preferable to have those settings saved. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Ensora Mental Health helps me by providing a low-cost system for maintaining electronic medical records for my mental health clients. As an early-career psychologist in private practice, it is essential to keep costs to a minimum. ### 10. User-Friendly and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas M. | Certified Peer Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about TheraNest by Ensora Health?** I like that it is user friendly and easy to use. **What do you dislike about TheraNest by Ensora Health?** Some of the features are hard to navigate. I'm sometimes unable fill in boxes that would create a better form, to provide more detailed information. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It solves the problem of having to re-write basic information for each report. ### 11. Easy to use, consumer friendly reliable software system **Rating:** 4.5/5.0 stars **Reviewed by:** Leann F. | Counselor/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about TheraNest by Ensora Health?** I’ve been using TheraNest /Ensora for my mental health practice, and I can confidently say it’s one of the most user-friendly and comprehensive software platforms out there. If you’re looking for a system that can handle everything from writing therapy notes and scheduling appointments to billing clients and balancing accounts, TheraNest delivers. Ease of Use: The interface is clean and fairly intuitive, even for those who aren’t tech-savvy. Setting up client profiles, managing caseloads, and writing notes is straightforward. The calendar and scheduling tools are integrated seamlessly, making it easy to keep track of appointments and send automatic reminders to clients. Therapy Notes & Documentation: Note-writing is customizable and well-structured. There are pre-built templates, but you can adjust them to fit your workflow. Treatment plans and goal tracking are also easy to maintain and update. Billing & Account Management: You can easily generate invoices, process payments, and track account balances. The financial dashboard gives a clear picture of your practice’s income and outstanding balances. Customer Service: One of the standout features of TheraNest is their responsive and helpful customer service. They offer live chat, phone support, and email assistance, and the support team is knowledgeable and quick to respond. They also provide training videos and live webinars that help you get the most out of the platform. Client Portal & Telehealth: The client portal allows clients to fill out intake forms, view appointments, and make payments online. The integrated telehealth feature is secure and reliable for virtual sessions. Overall Experience: TheraNest is an all-in-one solution that covers the needs of solo and group practices alike. It simplifies the administrative side of therapy so clinicians can focus more on client care. If you’re looking for a practice management software that is reliable, easy to learn, and backed by great support, TheraNest is definitely worth considering. **What do you dislike about TheraNest by Ensora Health?** While TheraNest offers a wide range of features for mental health professionals, there are a few drawbacks worth considering before fully committing to the program The billing system is robust, but it can be overwhelming for beginners, especially those unfamiliar with insurance claim processes. Setting up insurance billing correctly may take some time, and navigating through ERA/EOB features can feel complex. TheraNest does offer a mobile app, but it is very limited in functionality. You can’t write notes or fully manage your practice from your phone or tablet, which can be a drawback for clinicians on the go. The pricing model increases as more users are added, which can become costly for growing group practices. Solo practitioners typically get good value, but multi-user pricing can add up quickly. occasional system lag or glitches, especially during high-traffic times. While not constant, these minor issues can disrupt workflow if they occur during busy client hours. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** None at the present time ### 12. User-friendly and easy to manage my patient information! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about TheraNest by Ensora Health?** I love how easy it is to add new contact info and manage the setting up of appointments. The easiest way to manage my clients and contact info. :) **What do you dislike about TheraNest by Ensora Health?** I don't dislike any of the features! Everything is so easy to use, and I wouldn't change a thing!! **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Mostly, it has helped me keep a better record of all appointments, charges and contact info.I am definitely more productive in every sense, thanks to this software. It is truly the most helpful and crucial tool to any indpendant consultant. :) ### 13. Great program to use for charting **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby N. | speech therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about TheraNest by Ensora Health?** The platform is so easy to use and makes it easy to collect information while providing therapy services **What do you dislike about TheraNest by Ensora Health?** Whenever a new client is placed on you after a cancelation it doesn't give you an alert/notification like it does when someone cancels **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It is making it easier to collect data for patients and see their growth in speech therapy services. ### 14. Great platform quicker customer service needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** The platform is mostly easy to use and efficient and the upgrades to the billing platform have been great **What do you dislike about TheraNest by Ensora Health?** When I first started using Theranest, I could call and ask to speak to customer service and get someone on the phone to help me troubleshoot a problem I was having now you have to make an appointment and have that person call you back, which is extremely difficult. When I have a problem, I typically needed it fixed right then and there. The most difficult part with the platform currently is that CIGNA is still not connecting with the billing part of the platform and I’m not getting my EOB’s dropped and I believe it also is a other of the insurance companies. Another issue I’m having is trying to figure out how to get a release of information to a client to be signed and the help videos are not very helpful. Sometimes I need to submit progress notes to insurance and I would like to be able to send those straight from my clients electronic chart to the insurance company, but I cannot figure out a way that I can do it through the platform. Again, another reason I would like to speak to someone about these issues and not have to wait for days at a time to get a callback from a customer service rep. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** We’re generally happy with improvements they are making, especially the streamline for reconciling EOB’s and patient’s ledgers. ### 15. Great for Student Notes, Now Easier Access Without Frequent Logins **Rating:** 4.0/5.0 stars **Reviewed by:** Leroy P. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about TheraNest by Ensora Health?** I like how it captures the details of the students goals and how it provides an easy to use platform for students notes. **What do you dislike about TheraNest by Ensora Health?** I don’t have to enter codes between documentation sessions to get back in. However, it has been more streamlined/less logging back in with codes recently. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** NA ### 16. Good but not great **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about TheraNest by Ensora Health?** The notes are very user-friendly. The dynamic forms are really customizable and the best part. **What do you dislike about TheraNest by Ensora Health?** System is not intuitive. System is buggy-I have hit the trackpad on my laptop and lost assessments and had to redo the entire hour and a half process. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** EHR-keeping documentation in a compliant manner per state, insurance and grant requirements. ### 17. Managed Care in Mental Health **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy C. | Student Guidance Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** Ensora has been extremely helpful in organizing notes and tracking year end reports. If we charged for services, it simplifies billing. I also like the way I can send intake forms to be completed prior to the first session, thus allowing more time to help the client. Customer support, while not needed most times, was very prompt and efficient, when I needed it. I use this software daily. **What do you dislike about TheraNest by Ensora Health?** Putting in the diagnosis is somewhat more difficult than it needs to be. Otherwise, everything is very streamlined and simplifies my life a lot! **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It organized my notes. It clarifies what has been done and what current progress looks like. ### 18. It is very easy to use and the support team is responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael E. | Licensed Counselor and Clinical Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** It takes care of all of the needs for my business and other options that I could use if I expand my business. It is consistent and reliable recording payments and utilizing the telehealth features. **What do you dislike about TheraNest by Ensora Health?** Nothing comes to mind that is negative and was not able to be resolved by the support team. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It takes care of all my business needs so I don’t have any problems. ### 19. Best EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Renita B. | Clinical Licensed Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about TheraNest by Ensora Health?** It has streamlined my practice with everything all in one place. My clients are impressed with the ease of scheduling and completing intake **What do you dislike about TheraNest by Ensora Health?** There's only an initial assessment. It wild be nice to be able to have an annual template or even a long form for specialized assessments such as for court or disability. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** N/a ### 20. Love the ease of the platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda K. | Licensed Clinical Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** Very user friendly and easy to navigate. **What do you dislike about TheraNest by Ensora Health?** I do not like that the messages sent, such as an intake isn't saved in the chart. For example, I sent an invite to a client to complete, they didn't receive it and I went to resend and instead had to create another message. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Saving me time! ### 21. Very friendly, helpful staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Marsha S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** The training materials are at your fingertips. I have the managed billing and it has increased insurance billing revenue, while having a team that helps fight denials for me! **What do you dislike about TheraNest by Ensora Health?** We would like the Ensora calendars to inerface with Outlook! **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** One stop EMR for scheduling and billing! ### 22. Great service and updates are fairly quick! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina L. | Insurance Verification, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** I like how we can give suggestions and they are truly taken into consideration with pointers and screenshots on what we can use until those suggestions are implemented. **What do you dislike about TheraNest by Ensora Health?** There's nothing that I can think of that I dislike about it currently. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Nothing at the moment ### 23. It has been a blast! **Rating:** 4.0/5.0 stars **Reviewed by:** Cedric B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about TheraNest by Ensora Health?** We appreciate the sections in the case notes area because they simplify employee training. **What do you dislike about TheraNest by Ensora Health?** The least helpful aspect is that we must use a separate system because AI is not integrated. We rely on AI for our case notes, and it becomes cumbersome when we have to split the screen to complete this task. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Every time we need assistance, we get just that! Having such a good response when help is needed is very helpful. ### 24. User experience **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas S. | Licensed Clinical Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about TheraNest by Ensora Health?** standard features are solid, generally enjoy the work flow and integration of documentation and billing, scheduling was solid but recent changes have broken some features. **What do you dislike about TheraNest by Ensora Health?** Lots of small user interface issues that make flow slower. Recently cancellation upgrades have broken a useful way to mark people with cancellation reasons, the upgrade was not an improvement. Work flow of documenting is slower when having to return to previous pages. Tutorials are difficult to follow and don't often address issues presented. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Generally, Theranest provides EHR tools and compliance, integrated billing support and patient management. Structure and integration of components is good enough, but flows and ease of use have declined since I first started using Theranest. I've had conversations with colleagues using competitor products and have heard more support for the competition. ### 25. Ensora Mental Health has been an easy, user friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aurora S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** The ease of use and the customer support that is available has been great. **What do you dislike about TheraNest by Ensora Health?** The biggest downside would be glitches/bugs, but customer services is always good about being on top of it and if you create a ticket they will get back with you on your issue to ensure it has been resolved. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Ensora solves problems of tracking payments by having everything in one place and with the latest updates we can now easily add fees or waive them. ### 26. Reliable, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Corinna D. | Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about TheraNest by Ensora Health?** I have used TN for many years now. It allows me to manage my entire practice in just one site. I do my billing, scheduling, communication, clinical notes. They are Always striving to improve the site, introducing new features. **What do you dislike about TheraNest by Ensora Health?** They don't have a mobile app for scheduling on the go. I created an app that takes me to their website. That is not as fast and user friendly as if they provided an app. Calendar is not two way. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** One stop practice management for provider and administrator all in one. Managed billing. ### 27. Great tool for Treatment staff **Rating:** 5.0/5.0 stars **Reviewed by:** Gary G. | Clinical Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about TheraNest by Ensora Health?** The ease of accessing notes, treatment plans, the ability to tailor documents to your specific facility. **What do you dislike about TheraNest by Ensora Health?** I cannot complain at this point, we have used this program for at least 8 years and going. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** The ability to have assistance for counseling staff in developing a well formulated treatment plan and to schedule regular plan reviews, this has helped all clinical staff remain in compliance at all times. ### 28. I enjoyed using TheraNest **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee A. | Student Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** I enjoyed using TheraNest. I like how it would pull things written in previous notes **What do you dislike about TheraNest by Ensora Health?** I did not experience any downsides to using this **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Ease of use ### 29. Overall, pretty good experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** The customer service has been really exceptional. I love the ease of customization. It was incredibly easy to learn the system and integrate it into our practice. The cost is straightforward and I love that the number of practitioners is not a factor in the cost since I work extensively with interns who sometimes have very small client lists and I don't believe I would have the funding available to pay for it if it were pay per practitioner. I also love the ease of the online scheduling system. That has saved me countless hours on phone calls and emails. **What do you dislike about TheraNest by Ensora Health?** There are a couple of features I have wishlists for improvement. I wish that the scheduling showed all available times and then who the practitioner is until they have an assigned person and then when logged in, it would just show that person's openings. I also wish that when we transferred clients that the interns could see the prior records. There is also one feature that may cause me to leave this platform. University students come and go in therapy and can go months between sessions so we archive them, but then they can't schedule without us having to take a phone call or email to unarchive them. I wish that they could still schedule while in archive and then we just had to unarchive them in order to confirm the appointment. This would honor the billing system of only billing for active clients but keep people from having to make contact to be removed from archive. It is VERY cumbersome and I worry that some students just go without scheduling because they won't call/email and they can't just schedule on their own. Truthfully, I have started looking at other platforms for next academic year because this piece just doesn't really work for our agency evne thougth I love so many other things about Theranest. One other wishlist that just occured to me, I wish I could set different default filters for each view on the schedule e.g. on the agenda view, I wish I could default to just me so I don't have to scroll forever to complete my notes, but I would like the staff view to have everyone so I can see what is happening in the agency with one click. The other option would be a button on the staff view for add progress note which would work well too. I also wish I could create a default initial email for the organization instead of having to add to it every time I want to send an invitation. It is possible for the reminders but not for that default email that I have found. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** The greatest benefit to my agency has been the online scheduling system. I used to receive mostly emails for scheduling and the back and forth email coordination of scheduling was very time consuming and my agency doesn't have reception staff. There are some challenges that I mentioned on the previous page, but I believe it can be solved if Theranest chooses to do so (namely the scheduling while archived). ### 30. Mediocre **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** Submitting notes is pretty straightforward, where to upload documents and more for clients is fairly clear. **What do you dislike about TheraNest by Ensora Health?** It's glitchy; I often have to fight with the system to save changes I've made, and finding old notes I've already started is a more difficult process than it should be. There are plenty of redundancies. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Submitting notes for insurance. ### 31. Basic EHR but works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about TheraNest by Ensora Health?** I like that the system is easy to use and provides all needed services. **What do you dislike about TheraNest by Ensora Health?** I don't like that there are not more preset intake forms and that it is not possible to upload forms. Making them is quite time consuming. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Billing, Intake, Scheduling, and Notes ### 32. The transition between Theranest and Ensora has been seamless! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about TheraNest by Ensora Health?** I Love that patients have access to the portal, like the easy navigation between the documents and scheduling! **What do you dislike about TheraNest by Ensora Health?** Most of what I dislike can be resolved, I am still learning where to find data summaries! **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Notes with in built mental status exam ### 33. The Good, The Bad, but Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about TheraNest by Ensora Health?** Very user friendly but it does have it's kinks that still need to be worked on. I love the integration with voice to text when doing notes. **What do you dislike about TheraNest by Ensora Health?** Telehealth services is great, but audio cannot be heard when sharing the screen. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Need to be able to make changes to the Initial Intake and Diagnsosis to meet the needs of the organization, it is very basic and a lot of typing is having to be completed to put the pertenant information for the biopsychosocial. Wiley Notes can be very useful in decreasing time spent on progress notes however, treatment goals are not measureable. ### 34. Pretty Good System - One of the Best **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about TheraNest by Ensora Health?** I have been using EHR systems since 2019, and Theranest is probably the best of all the systems I use. It's not perfect (the telehealth video platform continues to be lackluster but workable). They seem to be working on making improvements on the platform and listen to feedback. Would recommend to people who want a simple system that actually works! **What do you dislike about TheraNest by Ensora Health?** The video platform is lackluster; They finally added backgrounds but you still cannot share sounds **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Theranest is being utilized by all the therapists within our system, and helps us with us writing notes and treatment plans. It makes notes and treatment plans a breeze. ### 35. Theranest is incredibly easy to navigate! **Rating:** 5.0/5.0 stars **Reviewed by:** Skylar T. | Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** I most appreciate how accessible information is. The layout of TheraNest helps make scheduling, case notes, telehealth, and diagnoses go smoothly. **What do you dislike about TheraNest by Ensora Health?** Once you enter and save a diagnosis it doesn't allow you to edit it. This has caused difficulties. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** While completing case notes is very helpful, I benefit most from the ease in scheduling sessions. It is also great for telehealth. ### 36. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** My favorite thing about Theranest is that is basically a plug and play kind of set up. While you can notmodify it much, you can usually find a work around to gather the info needed. We have been successfully using the telehalth platform for both group and individual sessions. **What do you dislike about TheraNest by Ensora Health?** It is not modified to meet specific needs of the group. I have not been very impressed with customer support's ability to solve issues I have had. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Maintaining our HIPAA & CFR 42 part2 compliance while using the features like calendar and telehealth have been a huge help. ### 37. TheraNest is user friendly and is constantly working to improve the service. **Rating:** 5.0/5.0 stars **Reviewed by:** Mearl S. | Family Intensive Treatment Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** The reports that can be generated, the ease of use, the ability to communicate with clients and send meeting reminders. **What do you dislike about TheraNest by Ensora Health?** I have not discovered anything that is not useful. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** The ability to keep a clients PHI secure in one location that only those who have access to the client (assigned to) have the ability to review. ### 38. Great EHR software that is easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Todd C. | Director and counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** I like that the software has additional features such as advanced scheduling, a secure client portal, telehealth, and the Wiley planner. **What do you dislike about TheraNest by Ensora Health?** I previously had some functionality issues that were extremely frustrating. However, tech support worked through my concerns and kept me updated throughout the process. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** scheduling, client appointment reminders, and a secure EHR ### 39. Love TN **Rating:** 5.0/5.0 stars **Reviewed by:** Mirsha A. | CEO and Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** It has everything I need. It's affordable and practical. **What do you dislike about TheraNest by Ensora Health?** somethings about the virtual platform - like not being able to share audio during video sessions. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It seems like they are working on scheudling capabilities and I would love a clean stream line way for my clients to book sessions. ### 40. I have had a very positive experience using Theranest at two different practices. **Rating:** 4.5/5.0 stars **Reviewed by:** Dana S. | Licensed Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** It is pretty intuitive and easy to navigate. **What do you dislike about TheraNest by Ensora Health?** Sometimes it is hard to get a hold of someone in customer service. I think they need to staff the chat box with more people. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Thernest is helping me keep track of client charts and billing all in one place. ### 41. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** I use this program every day. Theranest has everything I need in one place which makes things easy. I love that it can prompt me with things such as a tp review or client review. **What do you dislike about TheraNest by Ensora Health?** It is still a developing program, so sometimes it takes a long time and a few 1000 suggestions for a feature to come out. However, their customer service is prompt and helpful in the mean time. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** all clients being in one place and not having to have different things open. ### 42. I like the layout **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke D. | Mental Health Therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** I like the layout of session notes, which improves my clinical skills (i.e having a section for homework). **What do you dislike about TheraNest by Ensora Health?** It's a lot to learn in the beginning and some things are hard to navigate (i.e. getting to certain tabs quickly). **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Being able to improve clinical review of charts. ### 43. Theranest is extremely user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Helen G. | Online mental health therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** It is not complicated and is extremely user friendly, it takes less time to master as compared to other platforms available and is very economical **What do you dislike about TheraNest by Ensora Health?** Customer service could be a little more accessible **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Time in writing my notes is easier with the Theranest platform ### 44. easy for our therapists to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about TheraNest by Ensora Health?** can access people to help you quickly and easily **What do you dislike about TheraNest by Ensora Health?** must be online to use it and sometimes we have wifi issus **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** generating client reports ### 45. Efficient Product **Rating:** 5.0/5.0 stars **Reviewed by:** Raymeka M. | Mental Health Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** TheraNest has everything a mental health provider needs in one place. It's easy to use, convenient and cost effective! There are always helpful updates being added which makes processes even more useful. **What do you dislike about TheraNest by Ensora Health?** Sometimes there are error that occur which can prevent work being done until the issue is resolved. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** TheraNest solves potential confidentiality issues and provides HIPPA compliance which is highly important in the mental health field. ### 46. Great EHR/telehealth package! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** I can schedule and conduct telehealth appointments, send out forms, treatment planning and do billing all through Theranest. Its really a one stop shop. **What do you dislike about TheraNest by Ensora Health?** I am completely virtual for appointments. I am unable to have clients sign their tx plans themselves. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** It allows me to do all my sessions virtually. ### 47. Good system! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** It's pretty intuitive to learn and well organized **What do you dislike about TheraNest by Ensora Health?** The scheduling function is not great, it doesn't allow you to resolve some errors that come up. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Theranest is a comphrensive software for me to store all documents, store client information and all clinical materials in one place. ### 48. TheraNest is the most intuitive platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** I like the scheduling interface the most. **What do you dislike about TheraNest by Ensora Health?** I would like more features for clients to schedule appointments in my schedule. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** I like that my clients can go into their dashboard and access info, get their questions answered. ### 49. Loyal Theranest User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about TheraNest by Ensora Health?** Hello, I appreciate that apart from some of the standard feature in EHR programs, Theranest allowed me to select the currency and enter non-US or Canadian addressess. That coupled with the affordability led me to chose Theranest for more than 10 years. **What do you dislike about TheraNest by Ensora Health?** The calendar function related to time-zones is somewhat complex. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Scheduling and flow of income. ### 50. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TheraNest by Ensora Health?** Helpful to schedule appointments, track progress notes, and create treatment plans. **What do you dislike about TheraNest by Ensora Health?** There should be a setting to collaborate with other's in your office. **What problems is TheraNest by Ensora Health solving and how is that benefiting you?** Scheduling, note keeping, and treatment planning. ## TheraNest by Ensora Health Discussions - [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment - [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment - [View TheraNest by Ensora Health pricing details and edition comparison](https://www.g2.com/products/theranest-by-ensora-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A15%3A44+-0500&secure%5Bsession_id%5D=35e83497-f8b8-408d-9263-df9c601cd7a4&secure%5Btoken%5D=01aa58262d91046f41baeb1b0f551a3043fca8bba7d57e7ac410e414608dad06&format=llm_user) ## TheraNest by Ensora Health Integrations - [Mentalyc](https://www.g2.com/products/mentalyc/reviews) ## TheraNest by Ensora Health Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Agentic AI - Medical Billing** - Natural Language Interaction **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top TheraNest by Ensora Health Alternatives - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (125 reviews) - [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) - 4.4/5.0 (98 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (253 reviews)