---
title: Tesorio Reviews
meta_title: 'Tesorio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 244 reviews by the users' company size, role or industry
  to find out how Tesorio works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 244
  scale: '5'
date_modified: '2026-07-30'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# Tesorio Reviews
**Vendor:** Tesorio  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 244
## About Tesorio
Tesorio has been a leader in accounts receivable and financial operations for 10 years, helping finance teams get paid faster and processing billions of dollars in receivables every year. Backed by Workday Ventures and a certified NetSuite partner, Tesorio pairs an AI-first architecture with the governance and controls enterprises require. It&#39;s trusted by companies, from hyper-growth startups to category leaders, including Fin, Veeva, GitLab, Plaid, Fastly, and Notion. Tesorio is the Agentic Financial Operations platform where AI agents handle the manual busywork across the order-to-cash lifecycle, including collections, cash application, and supplier portal management, while humans focus on judgment: exceptions, priorities, and customer relationships. The platform structures financial data from your source systems, automates execution, and delivers real-time visibility with AR forecasting, so teams always know where their receivables stand and can step in wherever a decision needs a person. Finance teams use Tesorio to turn revenue into cash faster. Instead of chasing payments and reconciling invoices by hand, teams clear repetitive work off their plate, improve cash flow predictability, and scale collections without adding headcount. Tesorio averages less than 1.5 months to go live, roughly 4x faster than the AR category average, so teams see value quickly. Results Tesorio customers see: - Up to 30% reduction in days sales outstanding (DSO) - 3x improvement in collections team efficiency - 75% reduction of bad debt write off - Scale collections volume without adding headcount See what the impact could be on your business with our ROI calculator: https://www.tesorio.com/roi-calculator



## Tesorio Pros & Cons
**What users like:**

- Users find Tesorio&#39;s **ease of use** impressive, facilitating effective work and seamless collaboration across teams. (30 reviews)
- Users value the **automation capabilities** of Tesorio, enhancing their dunning processes and providing insightful analytics. (16 reviews)
- Users appreciate the **collections efficiency** of Tesorio, enhancing collaboration and visibility across teams for effective invoicing. (16 reviews)
- Users appreciate the **ease of editing templates and invoicing features** , fostering independence and effective cash management. (16 reviews)
- Users appreciate the **visibility and organization** Tesorio provides for managing collections and improving cash flow insights. (15 reviews)
- Users value Tesorio&#39;s **user-friendly interface and automation features** , enhancing efficiency and ease of use. (15 reviews)
- Efficiency (13 reviews)
- Customization (12 reviews)
- Users appreciate Tesorio for its **time-saving capabilities** , enabling easy customization and efficient invoice management. (12 reviews)
- Customization Options (11 reviews)

**What users dislike:**

- Users feel that Tesorio requires **improvements in reporting and prediction accuracy** to enhance their overall experience. (12 reviews)
- Users experience **sync issues** with delays and problems in data transfer between Tesorio and their ERP systems. (8 reviews)
- Users experience **invoicing issues** with delays and confusion over entity names that hinder functionality in Tesorio. (6 reviews)
- Users find **email automation issues** with Tesorio, particularly with managing inbox functionality and setup complications. (4 reviews)
- Users find Tesorio&#39;s **email functionality lacking** , particularly for managing emails and reporting effectively. (4 reviews)
- Integration Issues (4 reviews)
- Users find the **limited functionality** of Tesorio&#39;s automation and integrations hampers efficiency and ease of use. (4 reviews)
- Users find **missing features** in Tesorio, particularly in payment recording and insights data capabilities. (4 reviews)
- Syncing Issues (4 reviews)
- Inaccuracy (3 reviews)

## Tesorio Reviews
  ### 1. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Tesorio?**

The ease of use and setting everything up.

**What do you dislike about Tesorio?**

I haven't used it long enough to know if there is anything I dislike.

**What problems is Tesorio solving and how is that benefiting you?**

Automation issues as well and documenting and communication issues.

**Official Response from Demi Hingeley:**

> Thank you for your feedback, Kimberly!

We’re glad to hear that Tesorio’s ease of use has helped streamline your setup process and communication challenges.

We’d love to hear how your experience has evolved since leaving your review and if any recent updates or features add value to your workflow. Your latest feedback would be incredibly helpful as we continue to innovate and enhance Tesorio to meet the needs of our users.

Thanks again for considering updating your review and sharing any new insights. Cheers!

  ### 2. Amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about Tesorio?**

User friendly. I can easily find the information about the open balance with one click

**What do you dislike about Tesorio?**

The only thing that I don't like is that sometimes is down and I cannot see the information when I need it, but overall is a good and easy tool to use.

**What problems is Tesorio solving and how is that benefiting you?**

I can see the notes from the AR Team, as well as the agent assigned to the invoice. Makes more easy to understand the customer history when we are looking at the emails sent to them.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio’s user-friendly interface and easy access to open balance information have been beneficial for your team.

Since some time has passed, we’d love to hear if and how your experience with Tesorio has evolved and if improvements have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 3. Been using Tesorio for almost 2 years and it's been a great toll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2023

**What do you like best about Tesorio?**

Easy to use, how it sends automatic notices to let customers know about theit past due balance, customer support is always quickly to respond and resolve issues.

**What do you dislike about Tesorio?**

We have to manually tag twice to make sure clients dont get emails.

**What problems is Tesorio solving and how is that benefiting you?**

makes collections process easier, tags help us automatize processes

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Daniela!

We’re glad to hear that Tesorio’s ease of use, automatic notices, and responsive customer support have made a positive impact on your collections process.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially with improvements to tags, and if other updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 4. Seamless Accounts Receivable Visibility: Empowering Customer-Facing Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Tesorio?**

Streamlined implementation and user-friendly interface provided instant clarity on accounts receivables, enhancing collaboration for customer-facing teams.

**What do you dislike about Tesorio?**

Consider refining the UI for enhanced usability and a smoother experience.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio tackles AR and customer-facing team collaboration head-on.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio has brought instant clarity to your AR processes and enhanced collaboration. 

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if recent enhancements have made a difference for your team. Your updated thoughts would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 5. Tesorio was crucial in substantially improving overall collections with less manual work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felipe G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Tesorio?**

Easy to set up, easy to use. The automation of previously manual tasks and the actual results it brought from a collections and cash management perspective.

**What do you dislike about Tesorio?**

Not much. But the widgets in the insights page could allow more data from a timing perspective than it currently does.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio automates collection campaigns and, by doing so, reduces the amount of manual work from the team and ultimately improves our collection results. This, as a consequence, also improves our cash flow management, which is a critical goal of our business currently.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Felipe!

We’re happy to hear that Tesorio has been instrumental in reducing manual work for your team and enhancing collections and cash flow management.

Since some time has passed, we’d love to know how your experience with Tesorio has evolved in the last year and if recent updates have made a difference for your team. Your updated thoughts would be incredibly valuable as we continue to innovate and improve.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 6. Great Cover Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Tesorio?**

Tesorio is a great cover program for NetSuite that puts essential functions of this ERP right at your fingertips.  It's easy to use and gives quick access to essential functions. statistical data and downloadable data.

**What do you dislike about Tesorio?**

The data is not real time so sometime you have to double-check NetSuite before proceeding with actions on accounts.  The customer contact information is not consistent between platforms.

**What problems is Tesorio solving and how is that benefiting you?**

Navigation and data retrieval from the ERP.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio has been helping with data access and making navigation more efficient for your team. 

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved, especially with updates related to data sync and customer contact information, and if recent improvements have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 7. Tesorio

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela M. | Senior Accounts Receivable, Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Tesorio?**

How easy it is to use, how statements are easy to send and  view invoice information

**What do you dislike about Tesorio?**

Nothing really. The site has been down a couple of times but it's fixed within hours or less.

**What problems is Tesorio solving and how is that benefiting you?**

When sending statements to customer they get back to us with payment details, which is really helpful to everyone in collections, it also helps us track the age on the invoices, is now helping us to determine a date to block accounts.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Daniela! We’re happy to hear that Tesorio has streamlined your statement management and invoice tracking, making collections easier for your team. 

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if any recent updates and product enhancements have impacted your workflows. Your updated insights would be incredibly valuable to us as we continue to innovate and improve the platform.

Thanks again for considering updating your review and sharing any new thoughts! Cheers!

  ### 8. Great AR automation, time-saver, flexible, great customer service, and user-friendly!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua R. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2022

**What do you like best about Tesorio?**

This platform has drastically saved our company time and resources regarding collection automation. As I have implemented multiple services within Netsuite, this one takes the cake on being the easiest! The flexibility of modifying how and when we want to send dunning notices and statements to customers is phenomenal. Additionally, the existing dashboards and AI data analytics have been very helpful. Furthermore, this platform's periodic collection estimates based on historical data are almost always spot on! Although I never had to reach out to customer service much due to this very user-friendly platform, I  always have a great experience whenever I do.

**What do you dislike about Tesorio?**

After using Tesorio for almost two years now, they have listened to their customers and made any necessary updates to make the experience of using this service as seamless as possible. As an admin user, I really don't have anything to dislike about this product. I would point out that our business environment requires all invoices to have POs to receive payments. Currently, Tesorio doesn't have the capability to exclude these invoices without POs on the automated statements sent to customers.

**What problems is Tesorio solving and how is that benefiting you?**

Prior to Tesorio, our company used excel sheets to track invoices. for the past 1.5 years that I have been using Tesorio, it immensely and efficiently helped us have a more detailed look at all past dues within each bucket. All users can now look through each invoices' notes and tags, giving us better visibility to categorize bad/good payers. Lastly, the AI capability of Tesorio when it comes to projecting the inflow every month is as accurate as the manual model we used beforeTesorio, which has, so far, helped us save time.

**Official Response from Margaret Link:**

> Hey Joshua, 

Thanks for the positive feedback. 

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if recent updates have made a difference for your team. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.


Thanks again for considering updating your review and sharing any new insights. Cheers!

-Margaret @ Tesorio

  ### 9. Great looks and great insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Tesorio?**

The platform is very user-friendly and has a sleek UI. Integration to netsuite is seemless and reliable. The dashboard and the flexibility to generate customized account statements are the favorite features of our team.

**What do you dislike about Tesorio?**

The only issue we have had is that have to constantly re-authenticate our bank account credentials.

**What problems is Tesorio solving and how is that benefiting you?**

Accounts receivable and cash flow management.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio’s user-friendly interface and customizable dashboard have been valuable for your team’s accounts receivable and cash flow management efforts. 

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially regarding any updates to bank account authentication, and if other recent improvements have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 10. Positive Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Tesorio?**

Tesorio has mulitple charts and report options. Every screen is customizable by adding fields, changing the order of the fields, filtering, etc. Tesorio has dramatically improved our DSO.

**What do you dislike about Tesorio?**

Does not continuously sync to our accounting system. Only syncs three times a day. There is the option to manually sync although it is time-consuming. The information in Tesorio isn't live therefore we are still having to use both systems.

**What problems is Tesorio solving and how is that benefiting you?**

Before using Tesorio, we didn't have a place to store information on collections efforts. Tesorio allows us to note collections efforts either on the invoice or customer level which keeps things tidy and up to date.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio’s customizable charts and reporting options have positively impacted your DSO and helped organize collections efforts.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, and if updates, especially sync enhancements, have made a difference for your team. Your updated thoughts would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 11. Does the basics well

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Tesorio?**

Can see exactly how much has been paid and is outstanding, and can see invoices and statements with ease

**What do you dislike about Tesorio?**

Cannot see memo notes from an account level

**What problems is Tesorio solving and how is that benefiting you?**

I can see why accounts have been put on credit hold quickly

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re glad to hear that Tesorio makes it easy to track payments, outstanding balances, and account details efficiently. We appreciate your input about viewing memo notes at the account level and have shared this with our product team. 

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved and if recent updates have improved your workflows. Your updated review would be incredibly helpful as we continue to enhance the platform.

Thanks again for taking the time to share your experience!

  ### 12. Tesorio: A Game-changer in Receivables Management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Tesorio?**

The intuitive interface made adoption seamless, and the real time insights have empowered us to optimise cash flow effectively. Timely sync of ERP software with Tesorio helps manage the real time information. It makes the follow up process with customer easier on regular basis and keep notes of their update over payments. It shows all the historical information and payment pattern of any customer.
A must-have for anyone seeking streamlined receivables management!

**What do you dislike about Tesorio?**

The email section serves little purpose.

**What problems is Tesorio solving and how is that benefiting you?**

Helps manage the customer data base and status of all invoices at single platform.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio’s intuitive interface, real-time insights, and ERP integration have been game-changers for your team’s AR management and cash flow optimization.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially regarding updates to email inbox, and if other recent improvements have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 13. Lots of insights available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about Tesorio?**

The visibility it gives to all employees we want to be able to see unpaid invoices, as well as the insights it gives us on our historical cash collection, as well as what we need to do this month in order to hit our target.

**What do you dislike about Tesorio?**

I think Tesorio needs better reporting with regards to accountability - we would like the system to automatically email our sales reps with their client's outstanding invoices listed so they can chase.

**What problems is Tesorio solving and how is that benefiting you?**

Our ERP system is Netsuite, which is not user friendly and is difficult to extract data from. Tesorio makes it easy to us to see data on outstanding invoices and cash collection in real time.

**Official Response from Margaret Link:**

> Hey Luke, thank you for sharing your positive experience with Tesorio — love that the platform is keeping your team on track to hit targets!  I understand your concerns about reporting and accountability features, and we will take your feedback into account as we continue to improve our platform. 

It's been a couple of years since you wrote this review — would you mind updating? It would really help us out. 

Thank you!
Margaret @ Tesorio

  ### 14. Best data organisation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Tesorio?**

It provides large amount of data at one place, which is easily accessible and let's one understand different scenarios at a glance.

**What do you dislike about Tesorio?**

Although it is a great tool for data management, however, sometimes it leads to syncying issue causing delay in work.

**What problems is Tesorio solving and how is that benefiting you?**

It helps us assign different tags to the invoices based on the issue related to a particular invoice. Also, whenever a comment is added by a team member on a particular invoice, it notifies the same so that it is in the kowledge of everyone in team.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio has been valuable in organizing and centralizing data, making it easy to understand different scenarios at a glance.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially with sync enhancements, and if other updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 15. My experience with Tesorio is going pretty well.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marietta H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Tesorio?**

I love the dashboard and how helpful all the informaton is.

**What do you dislike about Tesorio?**

Some of the reporting does now allow me to be creative enough in what I'm looking for.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio is helping me be better in my collection efforts.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Marietta!

We’re glad to hear that Tesorio’s dashboard and insights are supporting your collections efforts effectively.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially with enhancements to reporting capabilities, and if other updates they have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 16. Tesorio Module

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Tesorio?**

one platform to leave collections notes or notes on account

**What do you dislike about Tesorio?**

Unable to pull viable notes during reporting

**What problems is Tesorio solving and how is that benefiting you?**

collections and aging is easy to create

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback with us!

We’re glad to hear that Tesorio makes it easier to manage collections and aging while providing a central platform for account notes. We appreciate your input about reporting on notes and have shared this with our product team. Since some time has passed, we’d love to hear if your experience with Tesorio has evolved and if recent updates have made a difference for your team. Your updated review would be incredibly valuable as we continue to improve the platform.

Thanks again for sharing your experience!

  ### 17. Wouldn't go without it!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Tesorio?**

The ability to automate AR and help with our collection efforts. The feature that I appreciate the most is being able to customize templates and dunning notice to specific customers.

**What do you dislike about Tesorio?**

I have not had anything that I dislike about the system.

**What problems is Tesorio solving and how is that benefiting you?**

We are trying to solve our collection efforts - make sure we collect what is owed to us and not write off as much.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio’s automation features and customizable templates are making a difference in your collections efforts.

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved and if recent updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. 

  ### 18. Finance Care Specialist Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Tesorio?**

The visibility  and layout. How easy it is to leave notes etc.

**What do you dislike about Tesorio?**

The tool sometimes freezes, it does come back up withing a couple of seconds or a min.

**What problems is Tesorio solving and how is that benefiting you?**

Invoicing visibility and documentation. Locate peers.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio’s visibility, layout, and ease of leaving notes have been beneficial for your invoicing and documentation needs.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if recent updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 19. Tesorio is a great tool with user friendly UI with lots of useful predefined reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prathamesh S. | AR Sr Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Tesorio?**

What I like is you get the report you want on the tip of a click.

**What do you dislike about Tesorio?**

Comments cannot be uploaded via template

**What problems is Tesorio solving and how is that benefiting you?**

I'm thinking to sync more fields from Netsuite to Tesorio

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re glad to hear that Tesorio’s user-friendly interface and predefined reports have been helpful in streamlining your reporting process.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if recent updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 20. Amazing Collections Tool That Will Drive Results!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will Y. | Senior Manager, Accounts Receivable, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Tesorio?**

Tesorio is an outstanding collection tool that will help drive cash, lower DSO, and help prioritize daily tasks!  With the easy-to-understand dashboard and customer insights module, you can view cash trends, collections effectiveness, average days collected and invoice bucket composition trends.    I have used other collection tools including Get Paid - and Tesorio's dunning letter process and invoice tagging put it best in class.  Tesorio is an affordable solution paying for itself within 6 months due to increased cash flow.  Their customer service team responds within 24 hours and is a great partner in responding to our needs.

**What do you dislike about Tesorio?**

l am extremely happy with the functionality and capabilities that Tesorio provides!  I would like to see continued development of the cash forecasting module.

**Recommendations to others considering Tesorio:**

Review their handy online videos to help make a decision to implement this tool!

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio helps our global accounts receivable team manager a large A/R portfolio - $100,000,000+ with more than 10,000 open invoices every month.  With Tesorio, we have seen increased cash flow each month, while reducing past due A/R.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Will!

We’re happy to hear that Tesorio has been instrumental in driving cash flow, lowering DSO, and helping your team prioritize collections efforts.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially with our cash flow forecasting enhancements. Your updated insights would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 21. Its Brilliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Tesorio?**

It is user friendly and gives the information that is required for the business without any constraints.

**What do you dislike about Tesorio?**

If you can have the background with Dark mode it will be really look super cool.

**What problems is Tesorio solving and how is that benefiting you?**

The best part recently observed is your new contact tab with each respective email address in detail and their roles in the company.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re pleased to hear that Tesorio’s user-friendly design and detailed contact tab have been helpful in meeting your needs. We're also excited to let you know that Tesorio now offers a dark mode option—hopefully, it adds the "super cool" look you were hoping for! :)

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if other updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 22. Quick and easy vendor payment portal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Tesorio?**

Tesorio is a quick and easy vendor payment portal and makes processing vendor invoices easy.  We can view outstanding invoices and pay using a few clicks and it takes minutes.

**What do you dislike about Tesorio?**

There have been a few instances where Tesorio was down and we had to make payments to our vendor using a physical check, but these problems were resolved quickly.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio helps us pay vendors quickly and stay up to date on invoices.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re happy to hear that Tesorio has made vendor payments quick and easy, helping you stay on top of outstanding invoices with minimal effort. 

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if recent improvements have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 23. User Friendly Collection Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Tesorio?**

The way you can create your own preferences as to how you set up your portal, to be suited for your workflow

**What do you dislike about Tesorio?**

Multiple windows every time you click something to open.

**What problems is Tesorio solving and how is that benefiting you?**

managing of my invoices and accounts and making a task list that lets me follow up and keep everything organized.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Joshua!

We’re glad to hear that Tesorio’s customization options have allowed you to set up your portal to fit your workflow and keep your tasks organized.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if updates and product enhancements have made a difference for your team. Your updated insights would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!


  ### 24. Makes Collections a BREEZE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Tesorio?**

I love the ability to create workspaces, and build automated templates. This helps target specific customers.

**What do you dislike about Tesorio?**

Nothing bad to say! It is difficult though when servers go down, because we heavily utilize Tesorio

**What problems is Tesorio solving and how is that benefiting you?**

Simplified our AR tracking and provided automation to allow collectors to utilize their time resolving issues, rather than manually collecting on each invoice.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re thrilled to hear that Tesorio’s workspaces and automated templates have made collections more efficient and allowed your team to focus on resolving issues rather than manual tasks.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if updates and product enhancements have made a difference for your team. Your updated insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 25. Great AR tool to help collect invoices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony C. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Tesorio?**

We are able to connect multiple invoices to one payor. We are also able to add tags to the payor to be able to tell how they are as payors.

**What do you dislike about Tesorio?**

It can difficult to communicate with employees in the software.

**What problems is Tesorio solving and how is that benefiting you?**

Collecting payments, they have been a great feature compared to what we were doing previously.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Anthony!

We’re glad to hear that Tesorio’s tagging and invoice-linking features have been helpful in organizing information and streamlining your collections process. Since some time has passed, we’re excited to let you know we've had new product enhancements aimed at improving communication and collaboration, including Slack integration and a Gmail Chrome extension.

We’d love to hear if these updates have made a difference for your team. Your updated insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 26. good functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arthur W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Tesorio?**

Automated messages and ease of use are both appreciated.

**What do you dislike about Tesorio?**

I am very happy with the product. Maybe a mobile version for those of us on the go.

**What problems is Tesorio solving and how is that benefiting you?**

simplifying the process and tracking of our AP and coordinating the teams involved in the workflow

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Arthur!

We’re glad to hear that Tesorio’s automated messaging and ease of use have simplified your processes and helped coordinate your workflows. Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if updates and product enhancements have made a difference for you and your team.

Thanks again for considering updating your review and sharing any new insights! Your updated thoughts would be incredibly valuable to us as we innovate further. Cheers!

  ### 27. Tesorio is an A/R platform that will help transform your collections and hit target!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike H. | M&A Senior Credit & Collections Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about Tesorio?**

The user interface is easy to read and navigate. Each team member in your company can format their view to a style that suits their working style for portfolio management. In addition, the automatic campaigns have been a HUGE factor/contributor in the ability to cover the volume of correspondence needed to keep on top of your A/R aging portfolios.

**What do you dislike about Tesorio?**

There are still some features that I am hopeful Tesorio will enhance in the future. One example is the ability to create a dedicated space for an individual contributor / collector in order to have a "To-Do List" (such as sending follow up emails on invoices) for their day-to-day. This would help to reduce the number of different apps or software used for reminders. A second example that can be improved are the reports generated through Tesorio, shared on the Dashboard. I have found the reports to be very inaccurate when compared to our company's finance system which houses all invoices, A/R aging information, and the amount collected in any given period. At this time, I cannot safely trust the information Tesorio compiled compared to the source of truth, our own company's finance system.

**What problems is Tesorio solving and how is that benefiting you?**

In essence, Tesorio acts as a necessary sidekick for a Collector. It enables a higher frequency of outreach and saves the individual from experiencing early carpel tunnel! The automatic dunning campaigns and the ability for Tesorio to link up to an email service such as Gmail have been fantastic. After implementing Tesorio, we saw results quickly within the first 1-3 months as our A/R Aging continued to improve with the overall past due buckets being reduced praiseworthy levels. A clean A/R portfolio offers additional peace of mind and helps alleviate snowballing issues or collectibility down the road.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Mike! We’re thrilled to hear that Tesorio’s user-friendly interface and automated campaigns have positively impacted your collections process and A/R aging.

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved, especially with the addition of automated task management, improved dashboard accuracy, and enhanced reporting features. Your updated thoughts would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights!

  ### 28. Everything you need in one place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Tesorio?**

The ability to easily assign accounts to collectors as well as categorizing accounts with customer tags

**What do you dislike about Tesorio?**

There isn't anything I dislike. However, the unapplied payments and credit memos do not reside in the aging buckets

**What problems is Tesorio solving and how is that benefiting you?**

The ability to categorize and assign accounts via CSV imports

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re glad to hear that Tesorio’s account assignment and customer tagging features have been valuable to your collections process.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if any recent updates have made a difference for your team. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights! Cheers!

  ### 29. Very Positive!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Tesorio?**

Tesorio is very robust and allows businesses to stay on top of all invoices without the need for a bunch of collectors!

**What do you dislike about Tesorio?**

Love the software but it is an expensive product since they charge by total open AR

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio is helping by automating collections and allowing for all open invoices to be chased!

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re glad to hear that Tesorio’s robust automation features have helped your team stay on top of collections efficiently, allowing you to manage open invoices without a large collections team.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if updates and product enhancements have made a difference for your team. Your updated insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 30. Thank you Tesorio!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan L. | AR Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Tesorio?**

Auto campaigns. Ease of use. Use of tags

**What do you dislike about Tesorio?**

Not much to dislike. Maybe the infrequent lag in updating from the day before.

**What problems is Tesorio solving and how is that benefiting you?**

Quicker collection times with auto campaigns and having information easily organized.

**Official Response from Demi Hingeley:**

> Thank you for your feedback, Ryan!

We’re happy to hear that Tesorio’s automated campaigns, tagging, and ease of use have helped streamline your collections and organize information efficiently.

Since some time has passed, we’d love to hear how recent updates and product enhancements have made a difference for you and your team. Your insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new thoughts! Cheers!

  ### 31. We use Tesorio Netsuite combination and it's smooth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gagandeep K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Tesorio?**

I focus on integration and the integration between Netsuite and Tesorio is smooth, easy and realible.

**What do you dislike about Tesorio?**

I don't dislike but every system will always have capability to be better. So representation of data could be a huge thing.

**What problems is Tesorio solving and how is that benefiting you?**

It's a huge help on AR front for us. A must have for our Revenwal's team.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Gagandeep!

We’re pleased to hear that Tesorio’s integration with NetSuite has been smooth, reliable, and helpful for your AR and renewals teams. Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if any recent updates to data representation and other enhancements have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable as we continue to innovate and enhance the platform. Cheers!

  ### 32. Tesorio has an effective and user-friendly features!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allan J. | Accounts Receivable Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Tesorio?**

What I like most about Tesorio is that it makes it easy for us to record Billings-related communications and its effective interfacing with other platforms like Netsuite.

**What do you dislike about Tesorio?**

I do not find anything to dislike.  Moreso, I'm excited to know other features that I've yet to discover

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio makes it easier for our team to record and organize Billings and Collections-related communication as it effectively syncs with Netsuite.  The user-friendly features of Tesorio allow us to update invoice status effectively.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Allan!

We’re happy to hear that Tesorio’s user-friendly features and seamless NetSuite integration are helping streamline your billing and collections communications.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved and if recent updates and product enhancements have impacted your processes. Your updated insights would be incredibly valuable to us as we continue to innovate and improve the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 33. Tesorio integrates well with our ERP

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Tesorio?**

Most data has real-time sync and the dunning automation is a valuable tool.  Batch notes for invoices are a must!

**What do you dislike about Tesorio?**

unapplied cash notes do not sync back to our ERP

**What problems is Tesorio solving and how is that benefiting you?**

they have offered a cash forecasting module that could save time

**Official Response from Margaret Link:**

> Thank you for sharing your experience with Tesorio. We're pleased to hear that the dunning automation and real-time sync are valuable to you. We have noted your feedback about the unapplied cash notes and will address this with our team. Have you checked out our new cash forecasting? Would love to get your feedback. 

On that note, if you wouldn't mind taking 30 seconds to update your review, it would greatly help our team out! Thank you :) 
-Margaret @ Tesorio

  ### 34. My experience with Tesorio has been very  easy! I navigate very  well through the system.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elishia M. | Financial analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Tesorio?**

I like the fact that it's easy to use and keep track of my customers.

**What do you dislike about Tesorio?**

I dislike not being able to search for the names of companies.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio helps me better assist my clients.

**Official Response from Margaret Link:**

> Hey Elishia,  glad to hear that you find Tesorio easy to navigate and that it helps you keep track of your customers. 
Hope that you're still using the platform and that our updates have been helpful to you.

 If you have a sec, could you update your review for us? 

Thank you!
-Margaret @ Tesorio.

  ### 35. Helped ease collection efforts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vera K. | senior billing analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Tesorio?**

My favorite feature is the campaign set ups and the ease of setting them up and sending all emails quickly. i can keep track of the open rate which allows me to make sure the contacts are accurate.

**What do you dislike about Tesorio?**

the sync process with netsuite is time-consuming. it would be great if it was a quicker process as it sometimes takes over 2 hours to get my campaign ready to send.

**What problems is Tesorio solving and how is that benefiting you?**

i can easily see which invoices and past due and if they have been viewed by the recipient. It's helping me remind the customers to pay us and i  can see exactly when the emails were sent and if they have been opened.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Vera! We're glad to hear that Tesorio’s campaign setup has streamlined your collection efforts.

We appreciate your input regarding the NetSuite sync process. Since your review, we’ve made numerous enhancements to improve sync times and streamline the process, allowing for quicker campaign readiness.

And since quite some time has passed, we’d love to hear if your experience with Tesorio has evolved and if these updates have made a difference for your team. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights!

  ### 36. Review G2

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dee B. | AR Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Tesorio?**

I like that it sends notices without approval. 
I like how user-friendly it is.
I like that it offers available resources.
Lastly, I like the Coffee, Collections and Cash flow zoom meeting that is offered; you gain tons of information.

**What do you dislike about Tesorio?**

I can't say what I dislike; however, I know there is more to learn under all of Tesorio's functionalities.

**What problems is Tesorio solving and how is that benefiting you?**

Nothing currently!

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Dee!

We’re glad to hear that Tesorio’s user-friendly platform, automated notices, and available resources have been beneficial.

Since some time has passed, we’d love to hear if recent updates or new functionalities have made a difference for you and your team. Your insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new thoughts! Cheers!

  ### 37. Surprisingly easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vlademier A. | Collections Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about Tesorio?**

Templates... once you're done setting up your templates, you can easily reach out to your accounts a lot easier than any other way possible.

**What do you dislike about Tesorio?**

The delay in updating the info from one system to Tesorio itself.

**Recommendations to others considering Tesorio:**

Get it already

**What problems is Tesorio solving and how is that benefiting you?**

I am tasked to reach out to hundreds of customers and Tesorio made it a lot easier for me.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Vlademier! We’re thrilled to hear that Tesorio’s templates have simplified your outreach, making it much easier to connect with your accounts efficiently.

Since some time has passed, we’d love to know how recent updates and product enhancements, including improvements to sync speed, have made a difference for you and your team. Your insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new thoughts! Cheers!

  ### 38. Like everything about Tesorio!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yamei W. | Senior Collections & Payments Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2022

**What do you like best about Tesorio?**

Our team members are so happy about using Tesorio and it makes the collection way easier than ever!

We like the workspace where you can target different accounts, also it is downloadable and easy to share within the team.

The account tag and invoice tag are also a great help in following up the debt as well as the base for creating automated campaigns, which is also a highlight!

All the suggestions and feedback are well heard and Tesorio really takes it and delivers it in no time!

Above all, I would give big shouts out to Darlene, Erika, and Katie and the support team from Tesoior who hear what we say, understand what we expect and goes beyond the expectation!

**What do you dislike about Tesorio?**

No, not at all! To be honest I do not believe I am making the best use of great features yet. Tesorio has that many functionalities that is well and beyond our expectation!

**What problems is Tesorio solving and how is that benefiting you?**

We are using Tesorio for updating account dunning status, updating invoice level notes, and by relying on the tags we created the flow from operational side.

We used to struggle with updating the above mentioned within Zuora itself and purely reply on exported excel spread sheet for collection purpose, which is so manual and data can not be updated that oftplen. Now with Tesorio, everything is sync from Zuora  plus we now have a streamlined process when it comes to accounts suspension/drop off/write off.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback on G2, Yamei. We're happy to hear that Tesorio has made collections easier for your team.

Since some time has passed, we’d love to hear if your experience with Tesorio has continued to evolve and if any recent updates have made a difference for your team. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights!

  ### 39. Tesorio has changed the game for A/R and brings people and data together in a visually appealing way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah H. | Senior Billing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Tesorio?**

The best thing about Tesorio is the ability to slice and dice the data in multiple ways. Sharing workspaces and automating emails is a huge time saver for big teams who create over 200K invoices a year.

**What do you dislike about Tesorio?**

Tesorio is growing and developing more features, and they currently have a couple enhancements for ChowNow on their roadmaps, so as long as they continue to tweak their product for the customers they will have success.

**Recommendations to others considering Tesorio:**

I recommend reviewing the time it takes to do repetitive tasks along with headcount budget, starting from there you can begin to run the ROI with Tesorio.

**What problems is Tesorio solving and how is that benefiting you?**

The main problem is that we don't have enough team members, and the few we do have are buried in tedious tasks, so Tesorio is helping us in both areas. The automation helps fill the gaps and the campaign emails help shorten the time for tedious tasks.

**Official Response from Margaret Link:**

> Hey Sarah, 
Thank you for your feedback! So glad we're able to help your team automate away some of the more tedious tasks :) 

Would you mind updating your review? Helps us stay relevant in the rankings :) Would mean a lot!

Warmly, 
Margaret @ Tesorio

  ### 40. Do More With Tesorio!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John D. | Americas Billing and Collections Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2020

**What do you like best about Tesorio?**

The integration into our NetSuite data and the ease of adding in new AR into Tesorio. Tesorio also has a forecasting module that is very useful to cashflow forecasting.

**What do you dislike about Tesorio?**

The ability to pull up calls and notes per hour.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio is solving adding futures into the forecasting module.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, John! We’re happy to hear that Tesorio’s integration with NetSuite and the forecasting module have been valuable tools for your cash flow forecasting efforts.

Since some time has passed, we’d love to hear how your experience with Tesorio has evolved, especially with updates to notes, forecasting, and reporting capabilities. Your updated insights would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 41. I am a very happy customer, pleased with the efficiency and ease of use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Tesorio?**

Ya gotta love any AI that takes some work load off the employee so they can work on the more critical initiatives.

**What do you dislike about Tesorio?**

Implementation across the organization takes a while, from what I am told. It would be useful to develope a more detailed and easy-to-navigate introductory click-through training on how to use it.

**What problems is Tesorio solving and how is that benefiting you?**

For me I am able to look up information that is otherwise difficult to find, which I then relay to our customers.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback!

We’re thrilled to hear that Tesorio’s AI-driven capabilities are helping streamline your workload, allowing your team to focus on critical initiatives.

Since some time has passed, we’d love to hear how your experience with Tesorio has continued to evolve. We’ve been working on enhancements, including improved onboarding resources to support a smoother implementation experience. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights! Cheers!

  ### 42. Easy to Use Cash Collections Workbench

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa L. | Accounts Receivable Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Tesorio?**

Tesorio provides an organized space allowing us to focus on higher priority clients and efficient cash flow.  The flexibility of structured easy-to-use selections of email templates allows us to send bulk emails, customizable campaigns, and assign invoices putting easy visibility into accounts with past due balances. Tesorio allows you to tag, pull invoices, and note accounts while integrating with our ERP system, making it easy to keep a track of our progress.

**What do you dislike about Tesorio?**

Sometimes it's a little slow, but Tesorios customer service is always ready to provide immediate assistance.

**Recommendations to others considering Tesorio:**

Easy to use

**What problems is Tesorio solving and how is that benefiting you?**

When sending invoices within the invoice tab, it does not let us select multiple invoices if you search using the search bar. It use to let us use the search bar and select up to 25 invoices...

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Alyssa! We’re glad to hear that Tesorio is helping your team manage cash flow effectively.

Since some time has passed, we'd love to hear if your experience with Tesorio has continued to evolve. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights! Cheers

  ### 43. Great product, great people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie M. | Accounts Receivable Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Tesorio?**

I was fortunate enough to be able to use Tesorio at a previous employer, so of course, I had to introduce it to my current AR team. I believe this tool allows us to see data insights we didn't necessarily have before (or have easy access to) while giving us an organized space for our own individual invoices and accounts. It helps to keep things assigned to the right people. I also love how the send email section allows for such an easy selection of templates based on the situation. It helps to have one less thing to think about during my busy days. As far as the team goes, the people at Tesorio are top-notch, and will help you as much as you need along the way.

**What do you dislike about Tesorio?**

I wouldn't say I have noticed many downsides. But, there are a couple of little tweaks that might simply be my own user error (i.e. when I switch to a different template, it sometimes will pull an email address I do not want it to pull.) Overall, though, I don't think there is anything I would point out as a glaring issue.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio has helped me to keep my brain organized. The templates for collections emails help so much, as I do not have to continue manually adding our internal sales representatives to each note. Also, the ability to see all of my invoices via my dashboards is really awesome. I honestly don't even think I am using Tesorio to its full potential yet!

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Katie! We're happy to hear that Tesorio has provided valuable data insights, streamlined invoice organization, and simplified your daily workflow.

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved and if any recent updates have made a difference for your team. Your updated thoughts would be incredibly valuable as we continue to enhance the platform.

Thanks again for considering updating your review and sharing any new insights!

  ### 44. Easy to use, great features, and fast to implement!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared K. | Senior Director, Revenue, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Tesorio?**

Our CSM is fantastic and has been very responsive to our questions.  The partnership has been incredible! The tool is easy to use and configure for our different business lines. The team was able to learn how to use it very quickly as its very intuitive.  We were able to automate dunning and move off of our ERP's unreliable and clunky dunning solution.  We are very happy with Tesorio.

**What do you dislike about Tesorio?**

We are thrilled with Tesorio.  We plan to dig into the collections forecast functionality and compare it to our actual collections to see if it's something on which we can rely.

**What problems is Tesorio solving and how is that benefiting you?**

Our ERP's dunning module was unreliable and required significant customization to meet our use cases.  Tesorio met our use cases out of the box and was so easy to implement and use.  The team is able to automate the dunning where we still had to manually send emails in the past because our previous tool did not have as robust of features.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Jared!

We're happy to hear that Tesorio has been helpful in automating dunning and helping simplify your processes. 

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved, especially if you've explored our collections forecast functionality, and if other updates have made a difference for your team.

Thanks again for considering updating your review and sharing any new insights. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform. Cheers!

  ### 45. Intuitive and powerful AR software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex D. | Revenue Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Tesorio?**

Tesorio has taken our AR collections process to the next level. Previously we were using a mix of manual methods to keep track of invoices, now it is all in one central location and fully automated so that the manual process of following up with clients has been taken off our plate. There are all the features you could want, from invoice and customer tagging to a host of detailed data insights.

**What do you dislike about Tesorio?**

Nothing noted to date. The team is very responsive and was committed to ensuring that we were well set up and getting the most value out of the product. They are continuing to roll out improvements and updates.

**What problems is Tesorio solving and how is that benefiting you?**

Automating AR collections processes. Tesorio has enabled us to fully automate our AR collections process, improving our AR aging and reducing the amount of manual team hours.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Alex. We're thrilled to hear that Tesorio has helped elevate your AR collections processes and reduce manual hours.

Since some time has passed, we'd love to hear if your experience with Tesorio has continued to evolve. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights! Cheers

  ### 46. Useful and clean platform to help capture overarching dunning needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos V. | NetSuite Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Tesorio?**

Integrations are straight forward (for NetSuite at least) and dashboards are visually appealing.

**What do you dislike about Tesorio?**

Admin settings are not very intuitive & support levels have decreased.

**What problems is Tesorio solving and how is that benefiting you?**

Works well to keep AR aging red zones to a minimum & easy employee assignments & escalations.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Carlos! We're pleased to hear that Tesorio has been helpful in keeping your AR aging to a minimum.

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved and if enhancements to settings and support have made a difference for your team.

Thanks again for considering sharing any new insights!

  ### 47. A great tool for organizing and improving collections workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Tesorio?**

Tesorio's campaign feature has drastically improved the efficiency of my AR team and changed the way we communicate with our customers

**What do you dislike about Tesorio?**

Sync limitations cause a bit of an information delay

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio is giving my team back time from emailing or reaching out to customers by queuing and automating communication so that they can focus on areas where their time is best spent. Tesorio takes all of the manual pain points out of collections.

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback on G2! We're thrilled to hear that Tesorio's campaign feature has significantly improved your team's efficiency and transformed your collections workflow.

Since some time has passed, we'd love to know if your experience has evolved, especially regarding syncs. Your updated thoughts would mean a lot to us as we continue to innovate and enhance the platform.

Thank you again for your review and for considering sharing any new insights!

  ### 48. Amazing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim E. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Tesorio?**

Tesario is an incredible tool that has enabled us not only to reduce collection days/increase transparency to our customers/internal teams but do it without the need to add substantial human AR resources.  Also, the AR team's work is less busy work and creates more meaningful outcomes (both for customers and our team members).

**What do you dislike about Tesorio?**

Nothing comes to mind currently.  I am very excited to see what additional features/functionality the team at Tesario brings us in the future.  It's great to have an organization focused on this part of our operations; this frees up our teams to focus on other critical internal issues.

**What problems is Tesorio solving and how is that benefiting you?**

Increased collections velocity, invoice transparency both internally and externally, and need for fewer AR team members (not as many repetitive tasks also well)

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Jim! We're happy to hear that Tesorio has helped reduce collection days, enhance transparency, and allow your team to focus on meaningful, high-impact tasks without the need to increase AR headcount.

Since some time has passed, we’d love to hear if your experience with Tesorio has evolved and if any recent updates have made a difference for your team. Your updated insights would be incredibly valuable as we continue to innovate and enhance the platform.

Thanks again for considering updating your review and sharing any new insights!

  ### 49. Efficient Cash collection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Isaac M. | Finance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2022

**What do you like best about Tesorio?**

The integration it has with Netsuite. No need to manually download invoices and copy into emails. Tesorio automates the AR process.

**What do you dislike about Tesorio?**

If you change a client's email in Netsuite it does not update right away in Tesorio. You have to click edit and save the customer record.

**What problems is Tesorio solving and how is that benefiting you?**

Saved us from using google sheets/excel as much. We are able to set up campaigns that allow us to tackle bad debt at a much higher rate

**Official Response from Demi Hingeley:**

> Thank you for sharing your feedback, Isaac! We're glad to hear that Tesorio’s NetSuite integration has streamlined your AR processes and helped you move away from spreadsheets.

Since some time has passed, we'd love to hear if your experience with Tesorio has continued to evolve. Your updated thoughts would be incredibly valuable to us as we continue to innovate and enhance the platform.

Thanks again for considering sharing any new insights! Cheers


  ### 50. Tesorio Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Bryant L. | Senior Manager, Accounts Receivable, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about Tesorio?**

The UI is Tesorio's best feature and ease of use. I appreciate how easy it is to get templates set up. I appreciate the ease at which you can pretty much sync over any fields you need. I like how the campaigns are customizable and relatively easy to set up. I like the flexibility in how I can structure campaigns to include/exclude invoicing. I like the tagging system and how it can be easily used on invoices/customers. This helps organize billing/collections and collections.

**What do you dislike about Tesorio?**

The assigning of accounts needs to be automated. Right now, we have to enter a collector name in another field to sync that over and then attach the Assignee in Tesorio. There is no auto-pay functionality for subscription customers. There is no auto-cash application functionality with Netsuite. There is no invoice sync to customer portal functionality for e-invoicing. Currently, we have to manually upload invoices into each customer portal. There is no credit check or auto-mated credit evaluation functionality which is typical in an AR role. The dashboards are not customizable and easily configured for both a collector level and manager level view. There is not an easy way to assign goals per month for each collector. The dunning messaging does not make sense based on the invoice age. It should follow the oldest invoice especially for a company like ours that bills on a monthly basis. The workflows are not auto-mated and easy for collection team members to use. There is no live sync with Netsuite. It would be ideal if it was a 2 way sync, but currently it's on a schedule and takes 2-4 hours to complete which is not ideal.

**Recommendations to others considering Tesorio:**

If you need something solely for collections, easy to use, and is compatible with Netsuite and no other functionality, it may be a good option if it comes at the right price. However, if you need something more robust with respect to all aspects of A/R (Credit evaluation, collections, invoicing, cash application), there are other options out there that might be more beneficial for you to explore.

**What problems is Tesorio solving and how is that benefiting you?**

Tesorio serves as our collections tool. We could use netsuite, but it's not as easy to set up dunning campaigns and organize collections. After using Tesorio for collections, I thought it would be best to move our invoicing to there as well. It was better because the invoices would come from the assigned collector, more control over who would get the invoices, ability to pay in the customer portal, and easier to organize which invoices need to be uploaded into our customer's 3rd party portals (i.e. Coupa, Vendorcafe, etc.)

**Official Response from Demi Hingeley:**

> Hi Bryant, 

Thank you for your thoughtful and detailed feedback! We're glad to hear that Tesorio’s intuitive UI, flexible campaigns, tagging system, and syncing capabilities have been helpful in organizing and streamlining your collections process.

We also truly appreciate your honest input on areas for improvement. Over the years, we’ve released many enhancements to address several of the issues you mentioned—including improved reassignment capabilities, updates to campaign logic and dunning flexibility, and continued investments in NetSuite sync stability and workflow usability. We've also expanded functionality across cash application and portal integrations with the Cash Application Agent and Supplier Portals Agent to better support AR teams like yours.

Your insights are incredibly valuable as we continue to improve. If you're open to it, we’d love for you to update your review and share how your experience has evolved with these updates. You can update here: https://trytesorio.co/4jSjyDp

Thanks again for sharing!


## Tesorio Discussions
  - [Is there any scope, if you can make the Sync option on real time basis.?](https://www.g2.com/discussions/is-there-any-scope-if-you-can-make-the-sync-option-on-real-time-basis) - 1 comment, 1 upvote
  - [What is the best way to use Tesorio to its fuller capacity?](https://www.g2.com/discussions/what-is-the-best-way-to-use-tesorio-to-its-fuller-capacity) - 1 comment, 1 upvote
  - [Is it possible in Tesorio to provide us in Collections the entire account of a customer that shows all payments being applied to its invoices?](https://www.g2.com/discussions/is-it-possible-in-tesorio-to-provide-us-in-collections-the-entire-account-of-a-customer-that-shows-all-payments-being-applied-to-its-invoices) - 1 comment, 1 upvote
  - [How do I use Tesorio to its full potential with its existing features?](https://www.g2.com/discussions/how-do-i-use-tesorio-to-its-full-potential-with-its-existing-features) - 2 comments, 1 upvote

- [View Tesorio pricing details and edition comparison](https://www.g2.com/products/tesorio/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-31+05%3A24%3A06+-0500&secure%5Bsession_id%5D=bda1bf41-bd3e-4d9f-ad08-c1d52a71cf17&secure%5Btoken%5D=2301fae9e6bdef019ffc6f182b5a9f8a3f936f8d391953f0e226cf012fd1f19e&format=llm_user)
## Tesorio Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Cursor](https://www.g2.com/products/cursor/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [MCP Server](https://www.g2.com/products/mcp-server/reviews)
  - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [Plaid](https://www.g2.com/products/plaid/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews)
  - [Zuora](https://www.g2.com/products/zuora-zuora/reviews)

## Tesorio Features
**Customer Credit**
- Credit Limits

**Cash Flow Management**
- File Exports
- Income and Expenses
- Track Cash Flow

**Reporting**
- Status
- Customer Credit
- History

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Matching**
- Incomplete Payments
- Match Invoices and Payments
- Errors and Adjustments
- Cash Application

**Cash Flow Forecasting**
- Historical Data
- Reforecast
- Forecast Types
- Rolling Forecasts
- AI

**Integrations**
- Accounting
- ERP

**Collections**
- Late Payments
- Disputed Transactions
- Personalized Customer Messaging
- Customer Profiles

**Analytics**
- Variance Analysis
- Reports
- Forecast Comparison
- Forward Looking

**Transactions**
- Invoices
- Payments

**Analytics**
- At Risk Customers
- Esimated vs Actual Receipts
- Collections Effectiveness
- Scaleability
- Artificial Intelligence

**Financial Data Transfer**
- Data Transfer
- Data Exchange
- Reporting
- Access
- Integration

**Workflows**
- Approvals
- Reconciliation

**Self Service**
- Customer Portal
- Financial Documents

**Agentic AI -  Cash Flow Management**
- Autonomous Task Execution

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**Agentic AI - Credit and Collections**
- Autonomous Task Execution
- Multi-step Planning
- Adaptive Learning

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

## Top Tesorio Alternatives
  - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (398 reviews)
  - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) - 4.4/5.0 (154 reviews)
  - [Billtrust](https://www.g2.com/products/billtrust/reviews) - 4.4/5.0 (509 reviews)

