TechValidate Reviews & Product Details

The platform is fantastic for generating customer testimonials that can be incorporated into marketing collateral and sales presentations. The ability to display a wall of praise or link to individual responses with IDs and URLs goes a ;ong way to showcasing authority. We often screenshot responses and use them in customer-facing presentations. Review collected by and hosted on G2.com.

Response rates are never quite what you hope. You can invest lots of time and energy into creating a survey that should yield good results and unique insights, but sometimes barely anyone responds. Maybe people are suffering from survey fatigue. This isn't necessarily a criticism of the platform - it's just a wider engagement issue - but the responses you do get are incredibly valuable. Review collected by and hosted on G2.com.

Being able to whitelabel customer stories and point to outcome-driven, proof-based data points for a softer touch in the buyer journey. It's a great survey tool and can be strategic for testing hypotheses with your customer/prospect base. Review collected by and hosted on G2.com.

If the administrator/owner of the content is not aligned with the marketing and sales teams, the library can get convoluted quickly. It's important to stay organized, or the content becomes less usable. Review collected by and hosted on G2.com.

Our CS team members have been hugely helpful in all of the surveys we've created for our customers. They help with crafting questions that will get us to responses we need to hear from our customers, and they also make things happen quickly. Review collected by and hosted on G2.com.

The manual process (at least on our side) of uploading our customer lists. TechValidate requires that your lists have a first and last name, and we don't require that for users of our software to sign up, so there's a bit of a time-consuming process to get the list finalized for our survey sends. Review collected by and hosted on G2.com.

I love the ease of creating tech facts to share on social and on our website. Gives prospects confidence that we can deliver their expectations, because satisfied clients have confirmed their positive experiences. Review collected by and hosted on G2.com.

Can’t think of anything! We have not had any negative experiences. Review collected by and hosted on G2.com.

Techvalidate is an easy-to-use tool for gathering, analyzing, and publishing customer data. This is all terrific, but my favorite part is the team that help me refine my surveys to make sure I'm maximizing effectiveness. Review collected by and hosted on G2.com.

The biggest challenge with Techvalidate is the brevity of the recommended survey sizes. I get it, they are right, it is just hard to decide which data I want in each survey. Review collected by and hosted on G2.com.

Easy to use, powerful data, fast results. The NPS score is helpful especially when we survey by product line. Our Client Success Managers have been extremely helpful. They make sure that you are optimizing your efforts with this tool. They are really responsive and proactively keep everyone on track. Review collected by and hosted on G2.com.

The Sales process! There was no pricing model; I had to keep asking for clarification so it was a struggle to finalize the deal. In the end, pricing is still very high for this tool. Review collected by and hosted on G2.com.

TechValidate makes extracting and legitimizing gems from customer feedback surveys a breeze. Review collected by and hosted on G2.com.

Some customers complain that the survey request emails look like spam. Hasn't been a widespread issue. Review collected by and hosted on G2.com.

The platform helps us quickly develop customer content that would normally take time we don't have. The design is very intuitive and extremely user-friendly. Our CSM is smart, friendly, and responsive. Review collected by and hosted on G2.com.

The sales staff was overbearing and only concerned about closing the deal, not solving our problems. When we were ready to purchase, they told us it would cost $10K more than they quoted us at the beginning of the process. They eventually honored the original price, and once we got past the sales team, the service was very good. Review collected by and hosted on G2.com.

Easiest customer testimonial collection! Review collected by and hosted on G2.com.

Would love to ask more than 10 questions Review collected by and hosted on G2.com.

With TechValidate we were able to quickly generate and publish great content from customer survey responses with minimal effort beyond creating the survey itself. The team was super helpful in providing feedback and best practices suggestions on our survey questions and response options so we could get the most value out of them. Review collected by and hosted on G2.com.

The subscription is expensive if you don't run many surveys. And you cannot simply host your published survey data without purchasing some number of surveys during the subscription period. Review collected by and hosted on G2.com.