Syncware

By Syncware

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4.5 out of 5 stars

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Syncware Reviews & Product Details

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Syncware Reviews (54)

Reviews

Syncware Reviews (54)

4.5
54 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the excellent customer service and ease of use of the platform, highlighting the responsive support from dedicated account managers as a key benefit. Many appreciate the seamless integration with Shopify, which simplifies their operations and allows for efficient order fulfillment. A common limitation noted is the occasional need for manual intervention in the system, but overall satisfaction remains high.

Pros & Cons

Generated from real user reviews
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William H.
WH
President
Small-Business (50 or fewer emp.)
"Making 3PL Management Easy"
What do you like best about Syncware?

I love the Airhouse manages the day to day issues at the warehouse. They are essentially acting as an extended member of our operations team, which is a huge value for us. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

We haven't had any issues. We just have one product and two SKUs, so I could see there being difficulties if our 3PL needs were more complex with kitting, etc. But, our experience has been great. Review collected by and hosted on G2.com.

SS
Director of Operations
Small-Business (50 or fewer emp.)
"Great Partners and easy implementation"
What do you like best about Syncware?

It's really easy to work with Airhouse, simple and transparent process Review collected by and hosted on G2.com.

What do you dislike about Syncware?

Nothing to comment....................... Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Airhouse - Highly recommended"
What do you like best about Syncware?

The onboarding process was easy and the communication has been great from the beginning of the process. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

Nothing to dislike at this time. I have been pleased with the process and support. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Small-Business (50 or fewer emp.)
"Excellent Service"
What do you like best about Syncware?

The Airhouse team always responds within 24 hours when I reach out and I have never experienced an issue with wharehouse problems. They have an excellent team and are always efficient in getting my orders out day of. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

There's very like I dislike, I have never had a bad experience with them and love work with such a great team! Review collected by and hosted on G2.com.

DK
Administrative Executive
Small-Business (50 or fewer emp.)
"We Love Airhouse"
What do you like best about Syncware?

Customer service is second to none. The onboarding team and account management have both been stellar and we couldn't be happier with how our experience is going. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

Not a whole lot to dislike. Wish there were a few more reports to pull to keep inventory a little tighter, but with the Shopify integration, it's easy to manage. Review collected by and hosted on G2.com.

Torie T.
TT
CEO + Founder
Small-Business (50 or fewer emp.)
"Airhouse makes my life SO much easier"
What do you like best about Syncware?

Airhouse has made it easy to scale my eCommerce business. I've outsourced every part of our fulfillment to them, and they're incredibly helpful, reliable and lovely to work with. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

Honestly, there are no downsides I can think of! There are some 'nice to haves' that I'd like to see, such as gift wrapping for the holiday season, but otherwise I've been really pleased. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Terrible inventory management and tech glitch"
What do you like best about Syncware?

Easy to use, informative dashboard, reasonable pricing, responsive staffs. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

I need to do a lot of barcoding before sending items to Airhouse Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business (50 or fewer emp.)
"Airhouse is everything I needed in a 3pl"
What do you like best about Syncware?

Airhouse has been able to handle everything with expertise and grace. They are incredibly responsive and always respond within a few hours or less. My account manager is terrific. My company is brand new, so it's great there are no order minimums, and even though we're small, it always feels like VIP treatment. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

Haven't found anything to dislike yet. It would be nice if I was redirected straight to the app when I type in airhouse.io. Review collected by and hosted on G2.com.

Ben H.
BH
Investor
Small-Business (50 or fewer emp.)
"We love our fulfillment company! Airhouse makes life easy!"
What do you like best about Syncware?

Airhouse is wonderful! Beautiful, easy, and seamless software and customer experience. Their incredible accommodating team has jumped through hoops to deliver. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

Nothing comes to mind! Super happy with this team, company, and service. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Small-Business (50 or fewer emp.)
"Airhouse is essential and DELIVERS for my business"
What do you like best about Syncware?

The Airhouse online portal is best in class; however, their customer service is even better. So responsive and always solving problems efficiently. Review collected by and hosted on G2.com.

What do you dislike about Syncware?

I've been using Airhouse for over a year and have not experienced anything I've disliked about their service. Review collected by and hosted on G2.com.

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