Syncware Reviews & Product Details

As a new game company working with a 3PL for the first time, having a dedicated and responsive account manager to support us has been a huge help. We have a good amount of wholesale orders to fulfill as well, each with varying requirements, and the Airhouse team has worked closely with us to ensure the orders are fulfilled correctly and shipped out on time. Review collected by and hosted on G2.com.

The bulk order upload process has been a bit challenging. Review collected by and hosted on G2.com.

I really enjoy the smooth, no-frills UI that Airhouse provides! Everything is easy to access, and the entire site is a short trip from start to finish. Just what we're looking for. Review collected by and hosted on G2.com.

For someone new to warehousing and inventory work, I don't see very many flaws in Airhouse at the moment! I'm happy to be able to navigate the site easily and efficiently. Review collected by and hosted on G2.com.

Airhouse saved our company. We are a company that had to pivot during covid and were scaling fast. Integration, back-end support, and product set-up was as fluid as can be and the team is even better! Professional, courteous, and savants at 3PL and helping a DTC get set up and execute for success! Review collected by and hosted on G2.com.

Nothing at this time. We really enjoy working with Airhouse. Review collected by and hosted on G2.com.

They deliver on their promise. That sounds like table stakes for a 3PL, but it's not. (I've had plenty of experience with other companies.) ) Airhouse does exactly what they say they will do, and they do it quickly and thoroughly. Great customer service as well. Review collected by and hosted on G2.com.

Wouldn't change a thing. I'm very happy with Airhouse and plan to continue our relationship. Review collected by and hosted on G2.com.

Dashboard is extremely user friendly and amazing to have your own account manager who is always very quick to respond to questions. Onboarding was very smooth. Review collected by and hosted on G2.com.

No downsides so far, impressed with everything Review collected by and hosted on G2.com.

What I like best about Airhouse is that it is super user-friendly and easy to navigate. When creating orders, I appreciate that all I have to do is type in what product I need and the system lets me know how many we have in stock. I think the turnaround time on the orders is also amazing as I feel like even bulk orders not only process but ship so quickly to our customers! Review collected by and hosted on G2.com.

The only thing I would say that I "dislike" about Airhouse is the inventory/restock aspect. What I mean by this is that I felt that it took a very long time once I submitted my restock to be able to start fulfilling orders. I am not sure if this is because the warehouse personally took a long time to count/measure the dimensions of the boxes we had shipped, or if the system was just slow. I also thought it was unnecessary on my part to have to manually type in all of the box dimensions – I wonder if there is a way to automatically update the dimensions when certain sizes are put into the system so we don't have to go in one-by-one and type them in manually. Review collected by and hosted on G2.com.

As a startup, I had a hard time finding a fulfillment service with all the offerings of Airhouse that didn't require a large monthly minimum sales amount. Airhouse met all of my needs and has provided a ton of support with onboarding, connecting to my website, receiving inventory and expanding my eCommerce store. Having a dedicated account manager that is always available to answer my questions is the key to my business operations and success. Review collected by and hosted on G2.com.

I wish I could split my inventory among different warehouses without a minimum sales quota, but that's nitpicking the service a bit -- it is one of the best options out there. Review collected by and hosted on G2.com.

I started Alimentari Sunglasses back in May of 2021, and partnering with Airhouse has been one of my biggest wins. Simple on-boarding process, great prices, easy-to-use platform, Shopify integration, but the service they offer is second-to-none. I'd highly recommend Airhouse to anyone looking scale their e-commerce business. Review collected by and hosted on G2.com.

No complaints on my end. I've been very pleased with their services. Review collected by and hosted on G2.com.

I love the ease of use and setup. As a small business, it allows with to outsource my shipping needs without having to have a huge volume of shipments monthly. The fees are reasonable and I love the app and integration with Shopify. It frees time to work on other parts of my business. Review collected by and hosted on G2.com.

There isn't anything really pressing that I dislike. I would say more functionality within that app to control labels and such, but other than that I am very satisfied with the service. Review collected by and hosted on G2.com.

The Airhouse customer service is top-notch. My account representative is incredibly responsive, she's really helpful when I have configuration issues in Airhouse, even when they're coming from Shopify, and she helps me fix those issues. They also provide great fulfillment services, and my customers get orders promptly. Review collected by and hosted on G2.com.

The only downside to Airhouse is that I didn't find them sooner! Compared to other 3PL providers, they were significantly easier to work with and provide the best customer service. Review collected by and hosted on G2.com.