symplr Workforce Features
Operations (17)
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Automated Scheduling
Automates the creation and generation of health care employee schedules
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Absence Management
Tracks vacation, sick leave, and off-work requests
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Mobile Access
Supports the access to employee schedules via remote-accessed web page or mobile devices
Physician Management
Track and organize physician schedules and pertinent information
Claims Management
Process of submitting and following up on claims with insurance companies
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Wait List Management
Record, update and manage waiting lists
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Faculty/Staff Management
Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
Appointment Scheduling
Schedule appointments via a calendar
On Call Scheduling
Track and organize on-call shifts
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Personnel Management
Maintains, tracks, and reports on stored records and database of all medical employees and personnel
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Talent Management
Assists HR responsibilities throughout the entire employee lifecycle, from recruitment and hiring to offboarding
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Regulation and Compliance
Ensures and maintains compliance across the health care organization
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Metrics and Reporting
Tracks and generates metrics and reports regarding the health and vitality of the organization
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Third-Party Integrations
Streamlines integration with third-party HR solutions for comprehensive employee, facility, and benefits management
Administrative (8)
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Employee Work Status
Maintains records of medical professionals and their permanent, full-time, part-time, float, per-diem, traveling, etc., statuses
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Days-Off Approval
Automatically notifies employees about the approval or denial of their time-off requests
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Time Tracking
Tracks medical staff's hours, coverage, and other relevant work patterns
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Staffing Data
Generates reports on workforce activity to provide data on overstaffing or understaffing trends
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Mass Notifications
Facilitates the sending of mass texts and emails to staff during emergencies
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Cancellation Tracking
Track cancellations of policies, accounts, orders, appointments, etc.
No-Show Tracking
Track and monitor patient no-show rates
Additional Functionality (29)
Customizable Reports
Alter the layout and content of reports
Data Import/Export
Import and export data to and from software applications
Document Storage
Store and organize documents in a centralized system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Live Chat
Ability to chat online in real time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Forms
Customize contracts and forms to collect specific information
SMS Messaging
Send messages via SMS
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Electronic Payments
Electronically collect payments for goods or services
Email Reminders
Reminders sent via email
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Real-Time Reporting
Active reporting of data and metrics
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Billing & Invoicing
Create, manage, and send invoices or bills to customers
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Recurring Appointments
Schedule repeating appointments based on a duration of time
Credit Card Processing
Accept and process credit card transactions
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns


