[ symplr ... Reviews ](https://www.g2.com/products/symplr-workforce/reviews) [ symplr ... Reviews ](https://www.g2.com/products/symplr-workforce/reviews) # symplr Workforce Features ##### ## Operations (17) Automated Scheduling Automates the creation and generation of health care employee schedules Absence Management Tracks vacation, sick leave, and off-work requests Mobile Access Supports the access to employee schedules via remote-accessed web page or mobile devices Physician Management Track and organize physician schedules and pertinent information Claims Management Process of submitting and following up on claims with insurance companies Calendar Management Track and manage schedules and meetings via an integrated calendar Wait List Management Record, update and manage waiting lists Patient Records Management Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Faculty/Staff Management Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Appointment Scheduling Schedule appointments via a calendar On Call Scheduling Track and organize on-call shifts Personnel Management Maintains, tracks, and reports on stored records and database of all medical employees and personnel Talent Management Assists HR responsibilities throughout the entire employee lifecycle, from recruitment and hiring to offboarding Regulation and Compliance Ensures and maintains compliance across the health care organization Metrics and Reporting Tracks and generates metrics and reports regarding the health and vitality of the organization Third-Party Integrations Streamlines integration with third-party HR solutions for comprehensive employee, facility, and benefits management Show More ##### ## Administrative (8) Employee Work Status Maintains records of medical professionals and their permanent, full-time, part-time, float, per-diem, traveling, etc., statuses Days-Off Approval Automatically notifies employees about the approval or denial of their time-off requests Time Tracking Tracks medical staff's hours, coverage, and other relevant work patterns Staffing Data Generates reports on workforce activity to provide data on overstaffing or understaffing trends Mass Notifications Facilitates the sending of mass texts and emails to staff during emergencies Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Cancellation Tracking Track cancellations of policies, accounts, orders, appointments, etc. No-Show Tracking Track and monitor patient no-show rates Show More ##### ## Additional Functionality (29) Customizable Reports Alter the layout and content of reports Data Import/Export Import and export data to and from software applications Document Storage Store and organize documents in a centralized system Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Live Chat Ability to chat online in real time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Forms Customize contracts and forms to collect specific information SMS Messaging Send messages via SMS Calendar Sync Synchronize with other calendars to view mutual availability and schedules Reminders Timed notification for any upcoming task, deadline, appointment, or activity Electronic Payments Electronically collect payments for goods or services Email Reminders Reminders sent via email Access Controls/Permissions Define levels of authorization for access to specific files or systems Insurance Eligibility Verification Checking eligibility of patients for different insurance claims Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Real-Time Reporting Active reporting of data and metrics Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Multi-Location Manage and support multiple locations Billing & Invoicing Create, manage, and send invoices or bills to customers HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Recurring Appointments Schedule repeating appointments based on a duration of time Credit Card Processing Accept and process credit card transactions API Application programming interface that allows for integration with other systems/databases Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Show More ## 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