Symbe Reviews & Product Details

Symbe makes it genuinely quick and easy to build clear, credible business cases that stand up to scrutiny. It’s flexible enough to adapt to each prospect, while still keeping the structure tight and focused on value. I also really like how collaborative it is to use with a customer champion- it helps shape a narrative they can confidently take internally, and keep the conversation value/outcome based over. It's also very simple to export business cases and works alongside our other systems easily. On top of that, the support from Sam has been outstanding. He’s incredibly responsive, thoughtful, and genuinely invested in helping us get the best outcome from each case. Review collected by and hosted on G2.com.

Nothing. If anything, the only challenge is deciding which angles to prioritise which isn't down to the tool Review collected by and hosted on G2.com.

My mantra is "if your champion is not the economic buyer, then you need a business case." Symbe provides exactly that. It transforms the value conversation from something abstract into a concrete, visual reality that my prospects and customers can actually lean into.

The interface is very intuitive, making it easy for me to build out complex scenarios without the friction of a typical spreadsheet. I use it to present clear, undeniable business cases to both prospects and customers on the specific value HubSpot will bring to their business. It is clear, concise and the narrative it generates is incredibly easy to support. The collaborative features ensure I’m building the case with my prospects rather than just talking "at" them, which turns a standard sales pitch into a shared strategic project.

Beyond the tech, the level of support is unmatched. With the Symbe team, no question is too small or too stupid. They are ready to jump on a call or craft a custom slide the moment I need it. It honestly feels less like using a software vendor and more like having a team of value engineers in my back pocket.

Thank you Symbe Review collected by and hosted on G2.com.

Nothing so far. The platform is being continually developed to match the needs of the marketplace, and it’s been great to see that each new feature adds more value and increases the ease of use. Review collected by and hosted on G2.com.

Symbe has quickly become one of my favorite tools to use as a HubSpot rep. It’s played a direct role in helping me close deals by making it incredibly easy to build strong, compelling business cases with prospects.

One of the biggest strengths of Symbe is its very intuitive interface. Both our sales reps and our prospects can navigate it effortlessly, which means less time spent explaining the tool and more time uncovering value.

That ease of use has made a noticeable difference in the speed and quality of our sales conversations.

I also love Symbe’s collaborative features, which make it simple to work side-by-side with prospects as we build their business case for change. It creates a sense of partnership early in the sales process and ensures that the business case truly reflects the customer’s goals, challenges, and expected outcomes.

This has been a key differentiator in moving deals forward with confidence.

Overall, Symbe has been an incredibly helpful platform for elevating deal quality, improving alignment with prospects, and ultimately helping me close business more effectively. I highly recommend it.

Also - the customer support and my POC is super helpful! Review collected by and hosted on G2.com.

Nothing I can think of at all. It really is great. Review collected by and hosted on G2.com.

Symbe offers a streamlined and intuitive interface, allowing me to quickly set up a compelling business case without being overwhelmed by unnecessary complexity. The templates and guided structure enable me to concentrate on the essentials, clearly expressing value, quantifying impact, and engaging prospects in meaningful conversations instead of simply presenting value to them. What stands out to me most is the platform’s collaborative approach, which keeps customers actively involved in shaping the case for change together, rather than reducing the process to a static ROI calculation. Review collected by and hosted on G2.com.

Nothing I can think of at this stage. The platform is straightforward to use and fits well into a fast paced value selling workflow. Review collected by and hosted on G2.com.

My clients have loved being armed with a Symbe business case, it has saved them much time and effort, helping aid them in conveying value when selling internally. The monetary-focused metrics, such as 'missed revenue per month' are clear and visual, something that couldn't be replicated. I have used ChatGPT and Gemini alongside call transcripts to create cases, and the time and effort is extensive in comparison, with results that are only text based with poor exports that are not visual and board room meeting ready, this is a game changer to drive operational efficiency and revenue! Review collected by and hosted on G2.com.

Some of the timeframes on ROI graphs are not as customisable as needed in some instances Review collected by and hosted on G2.com.

Symbe has quickly become one of my favorite tools as a Product Marketing Manager. It takes something that used to feel messy—building business cases for new initiatives—and turns it into a repeatable, structured process.

Easy to use: The templates make it simple to plug in your inputs and end up with a professional-looking, data-backed case.

Time-saving: What used to take hours of manual work now comes together in minutes. I spend less time formatting and more time actually thinking about strategy.

Clarity for stakeholders: Symbe makes it easy to communicate value, costs, and outcomes in a way that resonates with executives. Instead of wrestling with messy spreadsheets or scattered slides, I now have a single, clean output that drives alignment.

Flexibility: I’ve been able to tailor the structure to different audiences (finance, sales, execs) without having to start from scratch.

Team: They are incredibly communicative and hands-on when we need support for issues or recommendations. Review collected by and hosted on G2.com.

The tool is new, so there are some product limitations that stop us from customizing the business cases exactly how we need them for our pricing and business model. But they build fast and are receptive to our ideas. Review collected by and hosted on G2.com.

I find Symbe intuitive, with a user-friendly interface that ensures my prospects and I can navigate and operate the platform with ease. The collaboration capabilities enable a close partnership with prospects to jointly build a robust, data-backed business case for change. Review collected by and hosted on G2.com.

Everything about Symbe is great. There's nothing negative to say. Review collected by and hosted on G2.com.

I really like the ease of use that Symbe offers. The created templates with our enablement team make it simple to adapt functionality, so it looks and feels like HubSpot, which is great. The partnership with Symbe has been incredibly strong, and integrating it into our CRM has allowed us to use both tools effectively. Additionally, the initial setup was extremely easy, and I find their support and collaboration with us to be a big help when using the product. Review collected by and hosted on G2.com.

Nothing comes to mind at the moment Review collected by and hosted on G2.com.

The collaborative features help us engage with our prospects as we work together to build their business case for change. As someone new to the platform, the support I received from the Symbe team was truly invaluable. Now, I use it for all my opportunities. Review collected by and hosted on G2.com.

Honestly, I can't think of any drawbacks - it's a fantastic tool. Review collected by and hosted on G2.com.

It's intuitive, very easy to use and has a slick interface. Additionally, it is so easy to collaborate with prospects and customers to communicate the value of our product easily.

I am particularly impressed with the responsiveness of the Symbe team and the features they continue to roll out.

Very easy to set up and use regularly! Review collected by and hosted on G2.com.

Symbe is great. Haven't found much that I dislike. Review collected by and hosted on G2.com.