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Survaider

5.0
(1)

Survaider is Customer Experience Management platform, which helps businesses to listen, understand and act on customer's opinions across all channels.

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Survaider review by Leon P.
Leon P.
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"Good tool for managing multiple locations"

What do you like best?

it helps us measure key attributes like food, cleanliness, service across all our locations and makes our restaurant managers more accountable.

What do you dislike?

Since it is a newer tool, they don't integrations with a lot of CRMs and support tools

What business problems are you solving with the product? What benefits have you realized?

we were looking for a tool to send complaints from our customers in realtime to the corporate office and the managers. We have now made our team more accountable and geared towards better service. We have seen an increase in our overall satisfaction scores

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