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SupportSync

By SupportSync

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SupportSync Reviews (2)

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SupportSync Reviews (2)

4.5
2 reviews

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Flynn L.
FL
Technical Administrative Assistant: Hardware
Small-Business (50 or fewer emp.)
"Get your RMAs and Repairs into a dedicated system!"
What do you like best about SupportSync?

Its ability to integrate into Zendesk.

The automatic updates for customers.

Ability to automatically create shipping labels!

It saves our teams so much time. Review collected by and hosted on G2.com.

What do you dislike about SupportSync?

It is limited in the vendors you can use to create shipping labels internally. It can only use USPS, FedEx, and UPS. The main thing it is missing is DHL (we have to do it externally and import tracking manually) Review collected by and hosted on G2.com.

VT
Small-Business (50 or fewer emp.)
"Best for Return Management process and support."
What do you like best about SupportSync?

No lost returns with the live tracking of shipping with faster updates and the live support by the SupportSync as its easy to connect with customers via customer portal. Review collected by and hosted on G2.com.

What do you dislike about SupportSync?

more orders take sometimes more time than expected. but the customer support is always there to help. Review collected by and hosted on G2.com.

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