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SupportSync

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2 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2015

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Star Rating

2
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SupportSync Reviews

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Profile Name
Star Rating
2
0
0
0
0
Verified User
A
Technical Administrative Assistant: Hardware
Small-Business (50 or fewer emp.)
4.5/5

Having used the system extensively, this reviewer highlights its effective integration with Zendesk and the time savings from automatic updates and shipping labels. It is limited, however, by the lack of support for DHL in its shipping label creation.

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Summarized using AI
VT
Vishal T.
09/25/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best for Return Management process and support.

No lost returns with the live tracking of shipping with faster updates and the live support by the SupportSync as its easy to connect with customers via customer portal.

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@Supportsync

What is SupportSync?

SupportSync is a customer support platform designed to streamline and optimize the management of support tickets and inquiries. It offers tools for efficient communication and collaboration among support teams, enabling them to provide timely and effective assistance to customers. The platform includes features like ticket automation, customizable workflows, and detailed analytics to enhance productivity and improve customer satisfaction. SupportSync is ideal for businesses seeking to improve their support operations with a user-friendly and scalable solution.

Details

Year Founded
2015