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Sunrise ITSM

By Sunrise Software

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Sunrise ITSM Reviews & Product Details

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Sunrise ITSM Media

Sunrise ITSM Demo - Sunrise ITSM - Self Service Portal
Designed to meet the specific needs of Self-Service users, our brand new Self Service Portal reduces cost and saves time by promoting self-help. The portal provides users with a streamlined and simple interface, as well as reduces learning curves for new users.
Sunrise ITSM Demo - Sunrise ITSM - Dashboard
Securely highlight the important information the way you want it and gain quick access with a single click, using configurable dashboards and a library of gadgets that get you into the action fast.
Sunrise ITSM Demo - Sunrise ITSM - Dynamic Searching
Intelligent searching can allow you to easily access this information from both the main user interface and the self-service portal.
Sunrise ITSM Demo - Sunrise ITSM - Knowledge Articles
Better resolve customer incidents, and track workarounds to problems and known errors. Publishing and sharing knowledge across your Service Desk ensures your customers receive a faster, more consistent response, time after time.
Sunrise ITSM Demo - Sunrise ITSM - Self Service
Empower users to raise new Incidents or Requests, search for solutions, or monitor existing known errors, or service outages.
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Sunrise ITSM Reviews (1)

Reviews

Sunrise ITSM Reviews (1)

3.5
1 reviews

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G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"Sunrise ITSM review by Will"
What do you like best about Sunrise ITSM?

Extremely well structured application for change request managment Review collected by and hosted on G2.com.

What do you dislike about Sunrise ITSM?

Process is really slow and sometimes have bugs of not proceeding to next stage instantly Review collected by and hosted on G2.com.

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