# Top 10 Sunrise ITSM Alternatives & Competitors
**Average Rating:** 3.5/5
**Total Number of Reviews:** 1
Sunrise ITSM is not the only option for Service Desk Software. Explore other competing options and alternatives. Service Desk Software is a widely used technology, and many people are seeking secure, reliable software solutions with automate ticket routing, knowledge base/ticket integration, and policy dictation. Other important factors to consider when researching alternatives to Sunrise ITSM include ease of use and reliability. The best overall Sunrise ITSM alternative is SolarWinds Service Desk. Other similar apps like Sunrise ITSM are ServiceNow IT Service Management, Freshservice, Atera, and Jira Service Management. Sunrise ITSM alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm).


## Best Paid & Free Alternatives to Sunrise ITSM
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Atera](https://www.g2.com/products/atera/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

## Top 10 Alternatives to Sunrise ITSM Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Sunrise ITSM stacks up to the competition, check reviews from current & previous users in industries like Financial Services, and find the best product for your business.


  ### 1. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
By SolarWinds Worldwide LLC
**Average Rating:** 4.3/5
**Total Reviews:** 783
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sunrise-itsm)
**Compare SolarWinds Service Desk with other alternatives:**
- [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)

  ### 2. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
By ServiceNow
**Average Rating:** 4.5/5
**Total Reviews:** 1,881
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sunrise-itsm)
**Compare ServiceNow IT Service Management with other alternatives:**
- [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk)
- [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management)
- [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)

  ### 3. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,336
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs Freshservice](https://www.g2.com/compare/freshservice-vs-sunrise-itsm)
**Compare Freshservice with other alternatives:**
- [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management)
- [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice)
- [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid)
- [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice)
- [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice)
- [Freshservice vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice)
- [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone)

  ### 4. [Atera](https://www.g2.com/products/atera/reviews)
By Atera
**Average Rating:** 4.6/5
**Total Reviews:** 1,201
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs Atera](https://www.g2.com/compare/atera-vs-sunrise-itsm)
**Compare Atera with other alternatives:**
- [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management)
- [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice)
- [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid)
- [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask)
- [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup)
- [Atera vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation)
- [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone)

  ### 5. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
By Atlassian
**Average Rating:** 4.3/5
**Total Reviews:** 987
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sunrise-itsm)
**Compare Jira Service Management with other alternatives:**
- [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk)
- [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management)
- [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management)
- [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management)
- [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management)
- [Jira Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management)
- [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone)

  ### 6. [SysAid](https://www.g2.com/products/sysaid/reviews)
By SysAid
**Average Rating:** 4.5/5
**Total Reviews:** 749
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs SysAid](https://www.g2.com/compare/sunrise-itsm-vs-sysaid)
**Compare SysAid with other alternatives:**
- [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid)
- [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid)
- [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid)
- [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid)
- [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid)
- [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid)
- [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid)
- [SysAid vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid)
- [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid)

  ### 7. [Autotask](https://www.g2.com/products/autotask/reviews)
By Kaseya
**Average Rating:** 4.3/5
**Total Reviews:** 612
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements


Categories in common with Sunrise ITSM: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs Autotask](https://www.g2.com/compare/autotask-vs-sunrise-itsm)
**Compare Autotask with other alternatives:**
- [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk)
- [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management)
- [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice)
- [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask)
- [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management)
- [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid)
- [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup)
- [Autotask vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask)
- [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone)

  ### 8. [ClickUp](https://www.g2.com/products/clickup/reviews)
By ClickUp
**Average Rating:** 4.6/5
**Total Reviews:** 12,919
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.


Categories in common with Sunrise ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs ClickUp](https://www.g2.com/compare/clickup-vs-sunrise-itsm)
**Compare ClickUp with other alternatives:**
- [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk)
- [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management)
- [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice)
- [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup)
- [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management)
- [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid)
- [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup)
- [ClickUp vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup)
- [ClickUp vs NinjaOne](https://www.g2.com/compare/clickup-vs-ninjaone)

  ### 9. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)
By Automation Anywhere
**Average Rating:** 4.5/5
**Total Reviews:** 5,595
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.


Categories in common with Sunrise ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sunrise-itsm)
**Compare Automation Anywhere Agentic Process Automation with other alternatives:**
- [Automation Anywhere Agentic Process Automation vs SolarWinds Service Desk](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk)
- [Automation Anywhere Agentic Process Automation vs ServiceNow IT Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management)
- [Automation Anywhere Agentic Process Automation vs Freshservice](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice)
- [Automation Anywhere Agentic Process Automation vs Atera](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation)
- [Automation Anywhere Agentic Process Automation vs Jira Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management)
- [Automation Anywhere Agentic Process Automation vs SysAid](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid)
- [Automation Anywhere Agentic Process Automation vs Autotask](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask)
- [Automation Anywhere Agentic Process Automation vs ClickUp](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup)
- [Automation Anywhere Agentic Process Automation vs NinjaOne](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ninjaone)

  ### 10. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
By NinjaOne
**Average Rating:** 4.7/5
**Total Reviews:** 4,390
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


Categories in common with Sunrise ITSM: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

**Compare:** [Sunrise ITSM vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sunrise-itsm)
**Compare NinjaOne with other alternatives:**
- [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management)
- [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone)
- [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone)
- [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid)
- [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone)
- [NinjaOne vs ClickUp](https://www.g2.com/compare/clickup-vs-ninjaone)
- [NinjaOne vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ninjaone)


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