Square Marketing Reviews & Product Details

Its easy, handy and very convenient for any space and customer service.

Automatic List Building: Every time a customer taps their card and asks for a digital receipt, they are added to your directory. You don't have to "ask" for sign-ups as aggressively; it happens during the natural flow of a sale.

Smart Groups: Square automatically categorizes customers into groups like "Top Spenders," "Regulars," and "Lapsed." You can target people who haven't visited in 30 days without ever manually looking at a spreadsheet. Review collected by and hosted on G2.com.

While the SMS feature is effective, it comes with strict operational guardrails:

Character Limits: The SMS character count is notoriously tight, making it difficult to convey complex offers without multiple (expensive) messages.

Sending Hours: There are restricted time windows for when you can blast SMS messages, which can be annoying if your specific business peak falls outside those hours. Review collected by and hosted on G2.com.

I like how easy Square Marketing is to use. It makes it simple to send out emails and promotions to our customers without needing a lot of extra tools or technical skills. It also integrates well with Square, which helps keep everything in one place. Review collected by and hosted on G2.com.

One downside is that the customization options can be a little limited compared to other marketing platforms. Sometimes it would be helpful to have more flexibility when designing emails or targeting specific customer groups. Review collected by and hosted on G2.com.

I like the customizable templates and audience segmentation features in Square Marketing. They allow us to categorize our customers into specific groups effectively. I also appreciate that we can create and integrate coupons and use Google review integration. The integration features are better compared to what we previously used, and the initial setup was completed within a day, which was great. Review collected by and hosted on G2.com.

Since we are a CBD company, the texting option is not available for us. We have limitations on what we can send due to being CBD. We aren’t able to send out MMS messages. Review collected by and hosted on G2.com.

I really like that Square Marketing is so simple to use, which makes it easier for me to market my clients. The platform is very attractive and streamlined, adding to its appeal. It allows us to effectively reach our exact clientele, which has also helped in increasing our sales. The setup was very easy and user-friendly, making it perfect for a small business like ours. Review collected by and hosted on G2.com.

There are no specific things that I dislike Review collected by and hosted on G2.com.

I have been using Square Marketing as a client and a customer for the past few years. When I first was introduced to this application, I found it was easily accessible as a consumer. The customer support team was always available to helpw ith any conflicts and made the implementation an easy process. I use this application frequently and it is a game changer for businesses. The automation is simple and adds value to many companies. Review collected by and hosted on G2.com.

I don't have any complaints about Square Marketing. However, I do think the application's customization options could be less restricted. Overall, it works well for many businesses, so I remain satisfied. Review collected by and hosted on G2.com.

{"I appreciate that Square Marketing makes the process of receiving and sending payments incredibly easy, simplifying my entire life.","I like that Square Marketing allows me to accept payments from almost everything, which greatly expands the potential customer base I can serve.","I find it valuable that Square Marketing can be used across any type of payment apps or options, offering great flexibility.","I enjoy that any integration I have used, particularly with PayPal, has been smooth, facilitating easier payment acceptance.","I am satisfied with Square Marketing's reliability and accessibility through any payment process, making it extremely convenient to use."} Review collected by and hosted on G2.com.

there is nothing I dislike. Review collected by and hosted on G2.com.

It's compatibility with my customers and the ease of updating information. I also appreciate being able to access from multiple devices. Review collected by and hosted on G2.com.

The fees for certain features as growth happens. Such is a non issue overall right now though. Review collected by and hosted on G2.com.

It helped us expand our potential customer base by targeting ads to a more relevant audience. Review collected by and hosted on G2.com.

At the moment, I don't have any specific issues, but I believe there is always potential for improvement. Review collected by and hosted on G2.com.

Campaigns easy to run. Used on phone not desktop Review collected by and hosted on G2.com.

Interface not necessarily user friendly for use. Review collected by and hosted on G2.com.

The SMS Marketing system is great, it integrates with your square POS System to collect more contacts to market to. And creating beautiful emails is easy! There are a ton of features that we loved such as scedhuling messages and emails. We used it all the time to promote specials for our business! Review collected by and hosted on G2.com.

The character limit on SMS texting was annoying, along with the limited hours you could send an SMS Blast. Review collected by and hosted on G2.com.