# OhMD vs Spruce Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OhMD excels in user-friendliness, with many users highlighting its intuitive design and features like saved replies, which streamline communication. One user mentioned, "I love that OhMD is user friendly and I also love the saved replies," making it a strong choice for those prioritizing ease of use.
- **Users say** that Spruce Health offers a comprehensive communication platform, integrating texting, telehealth sessions, and faxing seamlessly. A reviewer noted, "It’s very easy to navigate, and I love that I can text, use the app and the browser for my telehealth sessions," showcasing its versatility for daily operations.
- **According to verified reviews** , OhMD stands out for its exceptional support quality, with users praising the responsiveness and helpfulness of the customer service team. One user stated, "I provide customer support on OhMD and it's the best app to use," indicating a strong partnership experience.
- **Reviewers mention** that Spruce Health simplifies the setup process for new practices, with one user sharing, "Starting a private practice is overwhelming, but Spruce Health has been the easiest part of my setup." This ease of implementation can be a significant advantage for those just starting out.
- **Users highlight** OhMD's strong HIPAA compliance features, with many feeling secure in their communications. A user remarked, "It makes communication so much easier," emphasizing the importance of compliance in their daily interactions.
- **G2 reviewers indicate** that while both platforms have their strengths, OhMD has a slight edge in overall satisfaction metrics, with a higher G2 Score reflecting user contentment. This is supported by feedback that OhMD has been a "game changer" for many, enhancing their workflow significantly.



| | OhMD | Spruce Health | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 170 | 346 | 
| **Largest Market Segment** | Small-Business (53.8% of reviews) | Small-Business (98.8% of reviews) | 
| **Entry Level Price** | Starting at $300.00 Per Month | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### OhMD

Pros:
- Communication (23 reviews)
- Patient Communication (20 reviews)

Cons:
- Messaging Issues (8 reviews)
- Limited Features (6 reviews)

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Efficiency (13 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (7 reviews)

---
## Ratings Comparison
| Rating | OhMD | Spruce Health | 
|---|---|---|
  | **Meets Requirements** | 9.5 (138 reviews) | 9.1 (270 reviews) | 
  | **Ease of Use** | 9.5 (139 reviews) | 9.0 (276 reviews) | 
  | **Ease of Setup** | 9.6 (64 reviews) | 8.9 (137 reviews) | 
  | **Ease of Admin** | 9.2 (53 reviews) | 9.1 (100 reviews) | 
  | **Quality of Support** | 9.8 (125 reviews) | 8.9 (259 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (52 reviews) | 9.1 (97 reviews) | 
  | **Product Direction (% positive)** | 9.5 (130 reviews) | 8.9 (238 reviews) | 

---
## Pricing

### OhMD

#### Entry-Level Pricing

Plan: Communicate

Price: Starting at $300.00 Per Month

Description: Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless.

Key Features:
- Two-way SMS & Secure Texting
- Text-enabled Landline
- Unified Inbox for All Communications

[Browse all 2 editions](https://www.g2.com/products/ohmd/pricing)

#### Free Trial

No

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: Core communication tools to streamline patient interactions, simplify daily workflows, and stay compliant.





Key Features:
- HIPAA BAA
- Advanced medical phone, text, video, fax, and internal team chat
- Customizable, shared inbox for better organization

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patient Scheduling

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Patient Records Management** | Not enough data | Not enough data | 
| **Pre-Appointment Screening** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Cancellation Management** | Not enough data | Not enough data | 
| **Room Scheduling** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multiple Appointment Types** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **No-Show Tracking** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Virtual Meetings** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Online Scheduling** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.3/10 | 61 |
| **Spruce Health** | N/A | N/A |

#### Information Flow

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Patient Case Management** | 9.7 (53 reviews) | Not enough data | 
| **Referrals Management** | 9.1 (46 reviews) | Not enough data | 
| **Records Management** | 9.2 (44 reviews) | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Patient Experience

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Dashboards & Reporting** | 8.8 (41 reviews) | Not enough data | 
| **Team Management** | 9.1 (49 reviews) | Not enough data | 
| **Secure Communications** | 9.8 (53 reviews) | Not enough data | 
| **Patient Experience Management** | 9.7 (50 reviews) | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Discharge Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Admissions Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.8/10 | 107 |
| **Spruce Health** | 9.0/10 | 79 |

#### Platform

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.7 (102 reviews) | 9.2 (72 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (104 reviews) | 9.0 (75 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.8 (98 reviews) | 9.0 (72 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.8 (102 reviews) | 9.3 (72 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.7 (97 reviews) | 9.1 (68 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.7 (93 reviews) | 8.7 (70 reviews) | 
| **PCI Compliance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Patient Convenience 

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Tablets and Kiosks** | Not enough data | Not enough data | 
| **Payment Collection** | Not enough data | Not enough data | 
| **Form Workflow** | Not enough data | Not enough data | 
| **Patient Check-in** | Not enough data | Not enough data | 
| **Mobile Patient Intake** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 

#### Administration 

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Patient Data Transfer** | Not enough data | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **Insurance Credentialing** | Not enough data | Not enough data | 
| **ID Verification** | Not enough data | Not enough data | 
| **Appointment Scheduler Integration** | Not enough data | Not enough data | 
| **E-Signature** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Onsite Registration** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Wayfinding** | Not enough data | Not enough data | 
| **Virtual Keyboard** | Not enough data | Not enough data | 
| **User Session Management** | Not enough data | Not enough data | 
| **Customizable User Interface** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Timeout** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.1/10 | 90 |
| **Spruce Health** | 7.5/10 | 42 |

#### Patient-Centered Functions

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Online Presence Management** | 9.3 (61 reviews) | 6.6 (34 reviews) | 
| **Patient Feedback Management** | 9.3 (60 reviews) | 7.0 (34 reviews) | 
| **Patient Portal** | 9.3 (57 reviews) | Feature Not Available | 
| **Patient Communications** | 9.9 (85 reviews) | 9.6 (41 reviews) | 
| **Integration with Wearables** | 8.8 (51 reviews) | Feature Not Available | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Operations

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Workflow Management** | 9.6 (73 reviews) | 8.9 (38 reviews) | 
| **Interoperability** | 9.4 (56 reviews) | 8.3 (36 reviews) | 
| **Digital Intake Forms** | 9.2 (65 reviews) | Feature Not Available | 
| **Engagement Measuring** | 9.1 (60 reviews) | Feature Not Available | 
| **Patient Satisfaction Management** | 9.3 (60 reviews) | 8.2 (34 reviews) | 
| **EHR Integration** | 9.2 (64 reviews) | 5.3 (33 reviews) | 
| **IPC Systems Integration** | 9.1 (47 reviews) | 5.7 (27 reviews) | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Care Summaries** | Not enough data | Not enough data | 
| **EHR-Agnostic** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **AI Text Summarization** | 7.1 (16 reviews) | 7.7 (22 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Patient Education** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Medication History** | Not enough data | Not enough data | 
| **Online Refills** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Lab Results** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Health Record Access** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Bill Payment** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Video Consultations** | Not enough data | Not enough data | 
| **Secure Messaging** | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | 9.7/10 | 40 |
| **Spruce Health** | 8.1/10 | 180 |

#### Technology

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Telecommunications** | 9.7 (36 reviews) | 9.2 (156 reviews) | 
| **Low Bandwidth Support** | 9.8 (29 reviews) | 8.1 (101 reviews) | 
| **EHR Integration** | 9.5 (29 reviews) | 6.0 (64 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Administration

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Practice Branding** | 9.7 (31 reviews) | 7.9 (82 reviews) | 
| **Practice Specific** | 9.9 (31 reviews) | 8.3 (113 reviews) | 
| **Charting And Documentation** | 8.9 (9 reviews) | 6.6 (72 reviews) | 
| **Multi-Provider Practice** | Not enough data | Not enough data | 

#### Compliance

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **HIPAA Compliance** | 10.0 (37 reviews) | 9.6 (169 reviews) | 
| **State Regulation Compliance** | 10.0 (35 reviews) | 9.6 (142 reviews) | 

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Remote Treatment Planning** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Online Forms** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Virtual Waiting Room** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **OhMD** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Business Management

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

#### Practice Management

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Lab Order Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 

#### Platform Tools

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customer Mobile App** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OhMD | Spruce Health | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Before & After Pictures** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Treatment Packages** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **For Medical Spas** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **For Plastic Surgery Practices** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Surveys** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Medical Coding** | Not enough data | Not enough data | 
| **Consent Forms** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **kiosk** | Not enough data | Not enough data | 
| **Plastic Surgery Simulator** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **SMS Reminders** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Automated Quoting** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine)

**Unique to OhMD (3):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)

**Unique to Spruce Health (1):** [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | OhMD | Spruce Health | 
|---|---|---|
| **Small-Business** | 53.8% | 98.8% | 
| **Mid-Market** | 45.0% | 1.2% | 
| **Enterprise** | 1.2% | 0% | 

### By Industry

#### OhMD

- **Medical Practice:** 39.1%
- **Hospital & Health Care:** 32.0%
- **Health, Wellness and Fitness:** 8.9%
- **Mental Health Care:** 6.5%
- **Individual & Family Services:** 5.3%
- **Medical Devices:** 1.8%
- **Non-Profit Organization Management:** 1.2%
- **Civic & Social Organization:** 1.2%
- **Alternative Medicine:** 1.2%
- **Consulting:** 0.6%
- **Other:** 2.4%

#### Spruce Health

- **Mental Health Care:** 61.7%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.7%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Education Management:** 0.3%
- **Consumer Services:** 0.3%

---
## Alternatives

### Alternatives to OhMD

- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (622 reviews)
- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (100 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (701 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4205 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (701 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (622 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4205 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (260 reviews)

---
## Top Discussions

### OhMD

No discussions available for this product.

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ohmd-vs-spruce-health)