Compare OhMD and Spruce Health 
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
Starting at $300.00 Per Month
$24.00 1 User Per Month
OhMD
Star Rating
(170)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $300.00 Per Month
Browse all 2 pricing plansSpruce Health
Star Rating
(336)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OhMD excels in user-friendliness, with many users highlighting its intuitive design and features like saved replies, which streamline communication. One user mentioned, "I love that OhMD is user friendly and I also love the saved replies," making it a strong choice for those prioritizing ease of use.
- Users say that Spruce Health offers a comprehensive communication platform, integrating texting, telehealth sessions, and faxing seamlessly. A reviewer noted, "It’s very easy to navigate, and I love that I can text, use the app and the browser for my telehealth sessions," showcasing its versatility for daily operations.
- According to verified reviews, OhMD stands out for its exceptional support quality, with users praising the responsiveness and helpfulness of the customer service team. One user stated, "I provide customer support on OhMD and it's the best app to use," indicating a strong partnership experience.
- Reviewers mention that Spruce Health simplifies the setup process for new practices, with one user sharing, "Starting a private practice is overwhelming, but Spruce Health has been the easiest part of my setup." This ease of implementation can be a significant advantage for those just starting out.
- Users highlight OhMD's strong HIPAA compliance features, with many feeling secure in their communications. A user remarked, "It makes communication so much easier," emphasizing the importance of compliance in their daily interactions.
- G2 reviewers indicate that while both platforms have their strengths, OhMD has a slight edge in overall satisfaction metrics, with a higher G2 Score reflecting user contentment. This is supported by feedback that OhMD has been a "game changer" for many, enhancing their workflow significantly.
Pricing
Entry-Level Pricing
OhMD
Communicate
Starting at $300.00
Per Month
Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless.
- Two-way SMS & Secure Texting
- Text-enabled Landline
- Unified Inbox for All Communications
Spruce Health
Basic Plan
$24.00
1 User Per Month
The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number.
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System
Free Trial
OhMD
No trial information availableSpruce Health
Free Trial is available
Ratings
Meets Requirements
9.5
138
9.1
261
Ease of Use
9.5
139
9.0
266
Ease of Setup
9.6
64
8.9
127
Ease of Admin
9.2
53
9.1
97
Quality of Support
9.8
125
8.9
250
Has the product been a good partner in doing business?
9.6
52
9.1
94
Product Direction (% positive)
9.5
130
8.8
231
Features by Category
Information Flow
9.7
53
Not enough data
9.1
46
Not enough data
9.2
44
Not enough data
Patient Experience
8.8
41
Not enough data
9.1
49
Not enough data
9.8
53
Not enough data
9.7
50
Not enough data
Platform
9.7
102
9.2
71
9.8
104
8.9
72
Feature Not Available
Feature Not Available
9.8
98
9.0
70
9.8
102
9.3
71
9.7
97
9.1
67
Feature Not Available
Feature Not Available
9.7
93
8.6
69
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
9.3
61
6.6
34
9.3
60
7.0
34
9.3
57
Feature Not Available
9.9
85
9.5
38
8.8
51
Feature Not Available
Operations
9.6
73
8.8
37
9.4
56
8.2
35
9.2
65
Feature Not Available
9.1
60
Feature Not Available
9.3
60
8.1
33
9.2
64
5.3
32
9.1
47
5.7
27
Generative AI
7.1
16
7.6
21
Technology
9.7
36
9.2
149
9.8
29
8.1
100
9.5
29
6.1
62
Administration
9.7
31
7.9
82
9.9
31
8.3
110
8.9
9
6.6
72
Compliance
10.0
37
9.6
165
10.0
35
9.6
141
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OhMD and Spruce Health are categorized as Patient Engagement, HIPAA Compliant Messaging, and Telemedicine
Unique Categories
OhMD is categorized as Patient Intake, Patient Relationship Management (PRM), and Patient Scheduling
Spruce Health is categorized as Medical Spa
Reviews
Reviewers' Company Size
OhMD
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spruce Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
39.1%
Hospital & Health Care
32.0%
Health, Wellness and Fitness
8.9%
Mental Health Care
6.5%
Individual & Family Services
5.3%
Other
8.3%
Mental Health Care
62.7%
Health, Wellness and Fitness
12.0%
Medical Practice
11.1%
Hospital & Health Care
10.2%
Individual & Family Services
1.5%
Other
2.4%
Discussions
OhMD has no discussions with answers
Is Spruce a ERP system?
10 Comments
CL
Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc.Read more
What does Spruce do?
1 Comment
TO
HIPAA compliant phone number, fax, and messaging system for healthcare providersRead more
What is spruce software?
1 Comment
Official Response from Spruce Health
Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system...Read more
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