# Spruce Health vs Weave Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spruce Health. Users appreciate its intuitive design and features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during interactions.
- **Users say** that Spruce Health is particularly beneficial for solo practitioners, highlighting its focus on **HIPAA compliance** and cost-effectiveness. Reviewers mention the ease of having a separate phone line on their personal devices, making it a practical choice for those looking to maintain professional boundaries.
- **According to verified reviews** , Weave's customer support is frequently praised for being responsive and helpful, with users noting that their concerns are addressed promptly. This level of support contributes to a positive overall experience, especially for businesses that rely on consistent communication.
- **Reviewers mention** that while Spruce Health is easy to implement and use, it has fewer recent reviews compared to Weave, which may indicate a smaller user base or less frequent updates. This could be a consideration for potential buyers looking for a more widely adopted solution.
- **G2 reviewers highlight** that Weave offers a broader range of features, such as the ability to send text and payment links, which adds flexibility for businesses. This capability is particularly valuable for users who need to process transactions quickly, even when their primary systems are down.
- **Users report** that both platforms have strong compliance features, but Weave's higher ratings in areas like **patient feedback management** and **EHR integration** suggest it may be better suited for practices looking for comprehensive solutions that enhance patient engagement and streamline workflows.



| | Spruce Health | Weave | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 338 | 433 | 
| **Largest Market Segment** | Small-Business (99.1% of reviews) | Small-Business (93.1% of reviews) | 
| **Entry Level Price** | $24.00 1 User Per Month | Starting at $249.00 1 Location Per Month | 

---
## Top Pros & Cons

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Customer Support (11 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (6 reviews)

### Weave

Pros:
- Communication (148 reviews)
- Patient Communication (136 reviews)

Cons:
- Messaging Issues (57 reviews)
- Technical Issues (40 reviews)

---
## Ratings Comparison
| Rating | Spruce Health | Weave | 
|---|---|---|
  | **Meets Requirements** | 9.1 (261 reviews) | 9.1 (342 reviews) | 
  | **Ease of Use** | 9.0 (267 reviews) | 9.4 (351 reviews) | 
  | **Ease of Setup** | 8.9 (128 reviews) | 9.1 (246 reviews) | 
  | **Ease of Admin** | 9.1 (97 reviews) | 9.4 (207 reviews) | 
  | **Quality of Support** | 8.9 (250 reviews) | 8.9 (338 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (94 reviews) | 9.2 (207 reviews) | 
  | **Product Direction (% positive)** | 8.8 (232 reviews) | 9.6 (341 reviews) | 

---
## Pricing

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

### Weave

#### Entry-Level Pricing

Plan: Weave 

Price: Starting at $249.00 1 Location Per Month

Key Features:
- VOIP Phones 
- Bulk Texting 
- Phone Tree

[Learn more about Weave](https://www.g2.com/products/weave-weave/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **Weave** | 8.9/10 | 122 |

#### Information Flow

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Patient Case Management** | Not enough data | 8.9 (95 reviews) | 
| **Referrals Management** | Not enough data | 8.2 (83 reviews) | 
| **Records Management** | Not enough data | 8.4 (90 reviews) | 

#### Patient Experience

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | 8.8 (96 reviews) | 
| **Team Management** | Not enough data | 9.1 (95 reviews) | 
| **Secure Communications** | Not enough data | 9.5 (106 reviews) | 
| **Patient Experience Management** | Not enough data | 9.4 (104 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | 9.0/10 | 76 |
| **Weave** | 9.5/10 | 140 |

#### Platform

| Feature | Spruce Health | Weave | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.2 (71 reviews) | 9.5 (128 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 8.9 (72 reviews) | 9.6 (130 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Feature Not Available | 9.2 (121 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.0 (70 reviews) | 9.4 (122 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.3 (71 reviews) | 9.7 (127 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.1 (67 reviews) | 9.6 (124 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Feature Not Available | 9.5 (118 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 8.6 (69 reviews) | 9.4 (118 reviews) | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **Weave** | 8.4/10 | 43 |

#### Patient Convenience 

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Tablets and Kiosks** | Not enough data | 7.7 (37 reviews) | 
| **Payment Collection** | Not enough data | 7.9 (38 reviews) | 
| **Form Workflow** | Not enough data | 8.9 (38 reviews) | 
| **Patient Check-in** | Not enough data | 8.6 (38 reviews) | 
| **Mobile Patient Intake** | Not enough data | 8.6 (37 reviews) | 

#### Administration 

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Patient Data Transfer** | Not enough data | 8.8 (37 reviews) | 
| **HIPAA Compliance** | Not enough data | 9.4 (38 reviews) | 
| **Insurance Credentialing** | Not enough data | 7.6 (34 reviews) | 
| **ID Verification** | Not enough data | Feature Not Available | 
| **Appointment Scheduler Integration** | Not enough data | 7.8 (35 reviews) | 
| **E-Signature** | Not enough data | 8.7 (36 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | 7.4/10 | 39 |
| **Weave** | 8.9/10 | 144 |

#### Patient-Centered Functions

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Online Presence Management** | 6.6 (34 reviews) | 8.4 (104 reviews) | 
| **Patient Feedback Management** | 7.0 (34 reviews) | 8.9 (121 reviews) | 
| **Patient Communications** | 9.5 (38 reviews) | 9.6 (134 reviews) | 

#### Operations

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Workflow Management** | 8.8 (37 reviews) | 9.4 (121 reviews) | 
| **Interoperability** | 8.2 (35 reviews) | 9.0 (115 reviews) | 
| **Digital Intake Forms** | Feature Not Available | 8.4 (103 reviews) | 
| **Engagement Measuring** | Feature Not Available | 9.0 (110 reviews) | 
| **Patient Satisfaction Management** | 8.1 (33 reviews) | 9.2 (121 reviews) | 
| **EHR Integration** | 5.3 (32 reviews) | 8.4 (104 reviews) | 
| **IPC Systems Integration** | 5.7 (27 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Spruce Health | Weave | 
|---|---|---|
| **AI Text Summarization** | 7.6 (21 reviews) | Feature Not Available | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | 8.2/10 | 173 |
| **Weave** | N/A | N/A |

#### Technology

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Telecommunications** | 9.2 (149 reviews) | Not enough data | 
| **Low Bandwidth Support** | 8.1 (100 reviews) | Not enough data | 
| **EHR Integration** | 6.1 (62 reviews) | Not enough data | 

#### Administration

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Practice Branding** | 7.9 (82 reviews) | Not enough data | 
| **Practice Specific** | 8.3 (110 reviews) | Not enough data | 
| **Charting And Documentation** | 6.6 (72 reviews) | Not enough data | 

#### Compliance

| Feature | Spruce Health | Weave | 
|---|---|---|
| **HIPAA Compliance** | 9.6 (166 reviews) | Not enough data | 
| **State Regulation Compliance** | 9.6 (141 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **Weave** | 9.5/10 | 15 |

#### Business Management

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Inventory Management** | Not enough data | Feature Not Available | 
| **Merchant Services** | Not enough data | 9.2 (10 reviews) | 
| **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | 
| **Employee Management** | Not enough data | Feature Not Available | 

#### Marketing

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Client Communications** | Not enough data | 9.3 (12 reviews) | 
| **Loyalty Management** | Not enough data | Feature Not Available | 
| **CRM** | Not enough data | 8.9 (9 reviews) | 

#### Practice Management

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Patient Records** | Not enough data | 8.1 (9 reviews) | 
| **Photo Management** | Not enough data | 7.0 (10 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | Feature Not Available | 
| **Insurance Billing** | Not enough data | 8.0 (9 reviews) | 

#### Platform Tools

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | 
| **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | 
| **Mobile App** | Not enough data | 9.4 (11 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **Weave** | 7.5/10 | 9 |

#### Platform Basics - VoIP Providers

| Feature | Spruce Health | Weave | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.9 (6 reviews) | 
| **Call Management** | Not enough data | 9.7 (6 reviews) | 
| **Network monitoring** | Not enough data | 8.6 (6 reviews) | 
| **Integrations** | Not enough data | 9.2 (6 reviews) | 
| **Virtual PBX** | Not enough data | 6.9 (6 reviews) | 
| **SIP trunking services** | Not enough data | 9.3 (5 reviews) | 

#### Basic Communication

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Phone Calls** | Not enough data | 9.6 (9 reviews) | 
| **Video Calls** | Not enough data | 4.8 (7 reviews) | 
| **Instant Messaging** | Not enough data | 10.0 (9 reviews) | 
| **Screen Sharing** | Not enough data | 4.8 (7 reviews) | 
| **Conference Calls** | Not enough data | 6.2 (7 reviews) | 
| **Desk-to-Desk Calls** | Not enough data | 8.3 (7 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | 

#### Access

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.3 (7 reviews) | 
| **Browser Extension** | Not enough data | 6.7 (7 reviews) | 
| **Individual Download** | Not enough data | 9.2 (8 reviews) | 

#### Advanced Features

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Hold Music** | Not enough data | 9.8 (9 reviews) | 
| **Automated Attendants** | Not enough data | 9.2 (8 reviews) | 
| **VOiP Number** | Not enough data | 9.8 (7 reviews) | 

### Veterinary Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Agentic AI - Veterinary Practice Management

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Spruce Health | Weave | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to Spruce Health (1):** [Telemedicine Software](https://www.g2.com/categories/telemedicine)

**Unique to Weave (8):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management), [Other Dental Software](https://www.g2.com/categories/other-dental), [Optometry Software](https://www.g2.com/categories/optometry), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Spruce Health | Weave | 
|---|---|---|
| **Small-Business** | 99.1% | 93.1% | 
| **Mid-Market** | 0.9% | 6.6% | 
| **Enterprise** | 0% | 0.2% | 

### By Industry

#### Spruce Health

- **Mental Health Care:** 62.5%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.1%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Consumer Services:** 0.3%

#### Weave

- **Medical Practice:** 34.7%
- **Hospital & Health Care:** 25.6%
- **Health, Wellness and Fitness:** 20.7%
- **Veterinary:** 8.1%
- **Accounting:** 1.2%
- **Alternative Medicine:** 1.2%
- **Consumer Services:** 1.0%
- **Medical Devices:** 0.7%
- **Retail:** 0.5%
- **Computer Software:** 0.5%
- **Other:** 5.7%

---
## Alternatives

### Alternatives to Spruce Health

- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)

### Alternatives to Weave

- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (397 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)

---
## Top Discussions

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

### Weave

- Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments
  > **Top comment:** "Yes"
- Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments
  > **Top comment:** "N/A"
- Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments
  > **Top comment:** "They are messaging resource for our dental office.  We can easily correspond with our patients as well as send them links to digital forms.  Patients can..."
- Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments
  > **Top comment:** "The app can be used at dental offices. "
- Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/spruce-health-vs-weave-weave)