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Compare Spruce Health and Weave 
Featured Products
At a Glance
Market Segments
Small-Business (99.1% of reviews)
Small-Business (93.3% of reviews)
Entry-Level Pricing
$24.00 1 User Per Month
Starting at $249.00 1 Location Per Month
Spruce Health
Star Rating
(325)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansWeave
Star Rating
(428)4.6 out of 5
Market Segments
Small-Business (93.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1 Location Per Month
Learn more about WeaveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spruce Health. Users appreciate its intuitive design and features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during interactions.
- Users say that Spruce Health is particularly beneficial for solo practitioners, highlighting its focus on HIPAA compliance and cost-effectiveness. Reviewers mention the ease of having a separate phone line on their personal devices, making it a practical choice for those looking to maintain professional boundaries.
- According to verified reviews, Weave's customer support is frequently praised for being responsive and helpful, with users noting that their concerns are addressed promptly. This level of support contributes to a positive overall experience, especially for businesses that rely on consistent communication.
- Reviewers mention that while Spruce Health is easy to implement and use, it has fewer recent reviews compared to Weave, which may indicate a smaller user base or less frequent updates. This could be a consideration for potential buyers looking for a more widely adopted solution.
- G2 reviewers highlight that Weave offers a broader range of features, such as the ability to send text and payment links, which adds flexibility for businesses. This capability is particularly valuable for users who need to process transactions quickly, even when their primary systems are down.
- Users report that both platforms have strong compliance features, but Weave's higher ratings in areas like patient feedback management and EHR integration suggest it may be better suited for practices looking for comprehensive solutions that enhance patient engagement and streamline workflows.
Pricing
Entry-Level Pricing
Spruce Health
Basic Plan
$24.00
1 User Per Month
The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number.
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System
Weave
Weave
Starting at $249.00
1 Location Per Month
- VOIP Phones
- Bulk Texting
- Phone Tree
Free Trial
Spruce Health
Free Trial is available
Weave
No trial information availableRatings
Meets Requirements
9.1
250
9.1
339
Ease of Use
9.0
255
9.4
348
Ease of Setup
8.9
116
9.1
243
Ease of Admin
9.1
96
9.4
204
Quality of Support
8.9
240
8.9
335
Has the product been a good partner in doing business?
9.1
93
9.2
204
Product Direction (% positive)
8.8
220
9.6
338
Features by Category
Information Flow
Not enough data
8.9
94
Not enough data
8.2
83
Not enough data
8.4
89
Patient Experience
Not enough data
8.8
95
Not enough data
9.1
95
Not enough data
9.5
105
Not enough data
9.4
103
Platform
9.2
68
9.5
128
8.9
67
9.6
130
Feature Not Available
9.2
121
9.0
67
9.4
122
9.3
69
9.7
127
9.1
66
9.6
124
Feature Not Available
9.5
118
8.6
65
9.4
118
Patient Convenience
Not enough data
7.7
37
Not enough data
7.9
38
Not enough data
8.9
38
Not enough data
8.6
38
Not enough data
8.6
37
Administration
Not enough data
8.8
37
Not enough data
9.4
38
Not enough data
7.6
34
Not enough data
Feature Not Available
Not enough data
7.8
35
Not enough data
8.7
36
Patient-Centered Functions
6.6
34
8.4
104
7.0
34
8.9
121
Feature Not Available
Feature Not Available
9.5
35
9.6
134
Feature Not Available
Feature Not Available
Operations
8.7
34
9.4
121
8.2
34
9.0
115
Feature Not Available
8.4
103
Feature Not Available
9.0
110
8.1
32
9.2
121
5.3
32
8.4
104
5.7
27
Feature Not Available
Generative AI
7.6
21
Feature Not Available
Technology
9.2
142
Not enough data
8.1
98
Not enough data
6.0
61
Not enough data
Administration
7.9
81
Not enough data
8.3
109
Not enough data
6.5
71
Not enough data
Compliance
9.6
159
Not enough data
9.6
141
Not enough data
Business Management
Not enough data
Feature Not Available
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
Feature Not Available
Marketing
Not enough data
9.3
12
Not enough data
Feature Not Available
Not enough data
8.9
9
Practice Management
Not enough data
8.1
9
Not enough data
7.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
9
Platform Tools
Not enough data
8.1
9
Not enough data
8.3
10
Not enough data
9.4
11
Platform Basics - VoIP Providers
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
9.3
5
Basic Communication
Not enough data
9.6
8
Not enough data
4.8
7
Not enough data
10.0
8
Not enough data
4.8
7
Not enough data
6.2
7
Not enough data
8.3
7
Agentic AI - VoIP Providers
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Access
Not enough data
8.3
7
Not enough data
6.7
7
Not enough data
9.2
8
Advanced Features
Not enough data
9.8
8
Not enough data
9.0
7
Not enough data
9.8
7
Agentic AI - Veterinary Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Spruce Health and Weave are categorized as Patient Engagement, HIPAA Compliant Messaging, and Medical Spa
Unique Categories
Spruce Health is categorized as Telemedicine
Weave is categorized as Patient Relationship Management (PRM), Veterinary Practice Management, Other Dental, Optometry, Patient Scheduling, Patient Intake, and VoIP Providers
Reviews
Reviewers' Company Size
Spruce Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Weave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
62.9%
Health, Wellness and Fitness
12.1%
Medical Practice
11.2%
Hospital & Health Care
10.0%
Individual & Family Services
1.6%
Other
2.2%
Medical Practice
35.0%
Hospital & Health Care
25.1%
Health, Wellness and Fitness
20.8%
Veterinary
8.2%
Alternative Medicine
1.2%
Other
9.7%
Discussions
Is Spruce a ERP system?
10 Comments
CL
Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc.Read more
What is Spruce program?
1 Comment
CS
Spruce is a healthcare communication platform designed for medical professionals and easy HIPAA-compliance; consolidating communication channels, including...Read more
What is spruce software?
1 Comment
Official Response from Spruce Health
Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system...Read more
What does the company weave do?
2 Comments
VR
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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