Spruce Health Features

Allows administrators to set up and implement any levels of authorization required to send and receive secure messages

Facilitates the receiving and sending of secure and encrypted text messages

Facilitates communication between health care professionals

Aligns and complies with HIPAA regulation and standards

Supports desktop, iOS, and Android operating systems

Enhances clinical workflows

Enhances clinical workflows

Integrates with existing medical practice solutions

Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.

Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.

Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)

Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction

Streamlines the delivery of messaging between health care professional and patient.

Utilizes telecommunications technology to provide providers and patients with two-way communication.

Ensures that the telemedicine solutions works even when internet is slow or network is poor.

Facilitates the integration between telemedicine platform and existing EHR.

Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.

Supports the needs and requirements of specialty practices.

Generates or provides practioners with the tools to create clinical documentation post-meeting.

Ensures that the telemedicine platform adheres and complies with HIPAA regulations.

Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations.

Tracks medical inventory and sales inventory.

Processes debit and credit card payments and supports POS functions.

Allows both staff and clients to manage appointments, and provides calendar to track all appointments.

Assists with employee shift scheduling and payroll or commission management.

Supports email and text communications for marketing or feedback purposes.

Manages loyalty programs and tracks client rewards.

Provides basic CRM functionality to track client information and support strategic outreach efforts.

Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records.

Allows photos to be uploaded and stored for clinical comparisons pre- and post-operation.

Electronically submits any prescription information to pharmacies, and supports lab orders.

Provides a self-service portal for clients to track all appointment and treatment history, including billing, prescriptions, and after-care notes.

Supports eligibility and prior authorization, and insurance claims submissions.

Monitors all relevant business KPIs to improve clinical and administrative processes.

Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions.

Provides a mobile application to view calendars and patient records via smartphones or tablets.

Condenses long documents or text into a brief summary.