Splashtop Remote Access Pros and Cons

Splashtop Remote Access Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Splashtop Remote Access, enjoying its streamlined setup and seamless functionality. (69 mentions)

Users value the easy setup of Splashtop Remote Access, finding it user-friendly and efficient for quick implementation. (37 mentions)

Users appreciate the remote access functionality of Splashtop, facilitating seamless teamwork and support across devices. (36 mentions)

Users commend the easy access to their office computers, enabling quick assistance and seamless client support. (28 mentions)

Users appreciate the easy access to all computers, ensuring quick and reliable remote connections for work support. (28 mentions)

Users find Splashtop Remote Access to be highly reliable, providing consistent performance without issues compared to competitors. (24 mentions)

Users experience significant remote access issues with Splashtop, including lag, conflicts, and problems with printing remnants. (17 mentions)

Users experience connection issues requiring good WiFi, with inconsistent insert and clipboard behavior during sessions. (12 mentions)

Users note feature limitations, mentioning restricted logins and a need for better antivirus capabilities. (8 mentions)

Users experience slow performance with Splashtop, particularly on slower internet connections, impacting efficiency occasionally. (8 mentions)

Users face limited compatibility issues with other tools and device support, affecting overall functionality and ease of use. (6 mentions)

Users experience significant access issues with Splashtop, struggling to connect from multiple devices simultaneously. (4 mentions)

Users experience slow loading times that hinder productivity and lead to frustrating lag during remote sessions. (4 mentions)

Top Pros or Advantages of Splashtop Remote Access

1. Ease of Use

Users love the ease of use of Splashtop Remote Access, enjoying its streamlined setup and seamless functionality.

See 69 mentions

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Shihan S.

Small-Business (50 or fewer emp.)

4.5/5

"Fast, Secure, and Reliable Remote Access with Splashtop"

What do you like about Splashtop Remote Access?

What I like best about Splashtop Remote Access is how it combines high-performance remote connections with broad device/platform support. It’s built s

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great features and support"

What do you like about Splashtop Remote Access?

I use Splashtop on an almost daily basis to remote into both Windows and Mac systems. The Splashtop streamer is very efficient, allowing high-quality

2. Easy Setup

Users value the easy setup of Splashtop Remote Access, finding it user-friendly and efficient for quick implementation.

See 37 mentions

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Verified User

Enterprise (> 1000 emp.)

3.5/5

"It is a good product"

What do you like about Splashtop Remote Access?

I use this product daily to log into systems and it is very user friendly. It is easy to download on to a new device and to set up. It is very simplis

Pauletta W.

Small-Business (50 or fewer emp.)

4.5/5

"It's plug & play setup,robust security,reliability with 100% productivity with emrgency situations."

What do you like about Splashtop Remote Access?

I love it for plug and plug setup which is seamless within minutes am up and using it. Stand out with robust security with admin control to restrict u

3. Remote Access

Users appreciate the remote access functionality of Splashtop, facilitating seamless teamwork and support across devices.

See 36 mentions

See Related User Reviews

Shelly C.

Small-Business (50 or fewer emp.)

5.0/5

"Happy Customer so far!"

What do you like about Splashtop Remote Access?

Our company switched from Log Me In to Splashtop and so far we are very pleased. It feels just like I'm in front of my work computer when I am workin

David M.

Mid-Market (51-1000 emp.)

4.5/5

"Perfect for K-12 schools!"

What do you like about Splashtop Remote Access?

Small footprint takes up very little of the student laptop resources. Students can not uninstall or kill the client. It is great for when you need

4. Easy Access

Users commend the easy access to their office computers, enabling quick assistance and seamless client support.

See 28 mentions

See Related User Reviews

Amy B.

Small-Business (50 or fewer emp.)

5.0/5

"A real game changer"

What do you like about Splashtop Remote Access?

Splashtop makes it easy for me to assist my clients in real time. I work with several people who struggle with technology; Splashtop allows me to log

Abbe C.

Small-Business (50 or fewer emp.)

5.0/5

"Splashtop is very easy for you to use and for my clients."

What do you like about Splashtop Remote Access?

The pricing is wonderful and the ease of use is great. Within a few minutes my clients run the link and I gain access to their computer so I can train

5. Easy to Access

Users appreciate the easy access to all computers, ensuring quick and reliable remote connections for work support.

See 28 mentions

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Kenneth R.

Small-Business (50 or fewer emp.)

5.0/5

"Splashtop, great solution to a remote access world."

What do you like about Splashtop Remote Access?

Anytime I need to have remote access, always there to use, connections are solid, and a great option if you're needing a remote access program with a

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Works well for the most part"

What do you like about Splashtop Remote Access?

Splashtop is easy to install and use. I only use it to access programs on multiple computers (think remoting in for work) so I know nothing about the

6. Reliability

Users find Splashtop Remote Access to be highly reliable, providing consistent performance without issues compared to competitors.

See 24 mentions

See Related User Reviews

Shelly C.

Small-Business (50 or fewer emp.)

5.0/5

"Happy Customer so far!"

What do you like about Splashtop Remote Access?

Our company switched from Log Me In to Splashtop and so far we are very pleased. It feels just like I'm in front of my work computer when I am workin

Pauletta W.

Small-Business (50 or fewer emp.)

4.5/5

"It's plug & play setup,robust security,reliability with 100% productivity with emrgency situations."

What do you like about Splashtop Remote Access?

I love it for plug and plug setup which is seamless within minutes am up and using it. Stand out with robust security with admin control to restrict u

Top Cons or Disadvantages of Splashtop Remote Access

1. Remote Access Issues

Users experience significant remote access issues with Splashtop, including lag, conflicts, and problems with printing remnants.

See 17 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Strong and reliable remote access tool"

What do you dislike about Splashtop Remote Access?

It can conflict with other remote access tools being used by other vendors on client machines, and it does not contain a list of Most Recently Used co

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game changer for our WFH creative userbase and IT remote support"

What do you dislike about Splashtop Remote Access?

Screen blanking can hinder desk-side IT support, our onsite IT staff ends up remoting in through Splashtop rather than working on the local computer.

2. Connection Issues

Users experience connection issues requiring good WiFi, with inconsistent insert and clipboard behavior during sessions.

See 12 mentions

See Related User Reviews

Dana B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use"

What do you dislike about Splashtop Remote Access?

Wifi needs to be good and well connected.

Nicholas D.

Small-Business (50 or fewer emp.)

4.0/5

"It is great"

What do you dislike about Splashtop Remote Access?

Sometimes like in server 2025 the service causes issues but changing to delayed start resolves.

3. Feature Limitations

Users note feature limitations, mentioning restricted logins and a need for better antivirus capabilities.

See 8 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Splashtop is Perfect"

What do you dislike about Splashtop Remote Access?

There is not much I dont like about it other than only 2 people being logged in at one time.

Ed S.

Small-Business (50 or fewer emp.)

5.0/5

"Great Product Great Price"

What do you dislike about Splashtop Remote Access?

It could use more features. That is about it.

4. Slow Performance

Users experience slow performance with Splashtop, particularly on slower internet connections, impacting efficiency occasionally.

See 8 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"It is a good product"

What do you dislike about Splashtop Remote Access?

Splashtop can at times be a little slow, only 2 users can be in the system at a time and only one working on the system, and occassionally some featur

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best value remote software around."

What do you dislike about Splashtop Remote Access?

The only issue with splash top is that on slow internet connections it's not as fast as other options but those other options cost way more.

5. Limited Compatibility

Users face limited compatibility issues with other tools and device support, affecting overall functionality and ease of use.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"It is a good product"

What do you dislike about Splashtop Remote Access?

Splashtop can at times be a little slow, only 2 users can be in the system at a time and only one working on the system, and occassionally some featur

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Strong and reliable remote access tool"

What do you dislike about Splashtop Remote Access?

It can conflict with other remote access tools being used by other vendors on client machines, and it does not contain a list of Most Recently Used co

6. Access Issues

Users experience significant access issues with Splashtop, struggling to connect from multiple devices simultaneously.

See 4 mentions

See Related User Reviews

Stu B.

Small-Business (50 or fewer emp.)

4.5/5

"Splashtop works well for us"

What do you dislike about Splashtop Remote Access?

It is easier to type on you local desktop and cut and paste copy to the remote. It is hard to see your mouse curser. We did not get a notification t

Lorine G.

Small-Business (50 or fewer emp.)

5.0/5

"Great Remote Access"

What do you dislike about Splashtop Remote Access?

Need to authenticate user too many times

7. Slow Loading

Users experience slow loading times that hinder productivity and lead to frustrating lag during remote sessions.

See 4 mentions

See Related User Reviews

Azhar k.

Small-Business (50 or fewer emp.)

4.5/5

"easy to use"

What do you dislike about Splashtop Remote Access?

always we have to download agent and internet speed matters

Jeff B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy"

What do you dislike about Splashtop Remote Access?

Lots of updates which slow down the process sometimes

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mark s.

President

Small-Business (50 or fewer emp.)

7/1/2025

"Must have tool"

5/5

What do you like best about Splashtop Remote Access?

I and my staff can access all our workstations remotely. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Nothing really. It works great. Early on there was an issue with the screen size being small on the local workstation, but that seems to have been resolved. Review collected by and hosted on G2.com.

Verified User in Design

Mid-Market (51-1000 emp.)

7/8/2025

"Great app, lots of customization to cater to your needs"

5/5

What do you like best about Splashtop Remote Access?

The most helpful thing about Splashtop Remote Access is how easy the app is to deploy and learn. We were able to implement it in our company very smoothly. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The least helpful thing is the lack of security options that we are able to manage from our end. Users cannot reach out to our system administrators to reset their MFA. Review collected by and hosted on G2.com.

Max S.

Senior Support Engineer

Small-Business (50 or fewer emp.)

6/17/2025

"Can be helpful but connections can disconnect alot"

2.5/5

What do you like best about Splashtop Remote Access?

its easy to install and see a list of the connections, Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

a lot of disconnects and crashes, and alot of the time computers will say they are offline when they aren't Review collected by and hosted on G2.com.

João M.

IT Manager

Mid-Market (51-1000 emp.)

7/3/2025

"Full Remote Access APP"

5/5

What do you like best about Splashtop Remote Access?

Our company only uses this application.

App logs for check who access to servers;

The possibility to disconnect the current session of any user; Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Sometimes it consumes a lot of Internet bandwidth. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/24/2025

"Splashtop is Great!"

4/5

What do you like best about Splashtop Remote Access?

Splashtop has worked great for our organization. It makes assisting staff members remotely quick and easy; saving me time commuting from location to location. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Occasionally, I will notice on the Splashtop business app, it says that a particular workstation is active, but when I try to remote to it the connection fails. Having the staff member reboot the computer usually fixes this. Review collected by and hosted on G2.com.

German G.

Bookkeeper

Small-Business (50 or fewer emp.)

7/7/2025

"Easy to use, low footprint"

5/5

What do you like best about Splashtop Remote Access?

The simplicity of setup as well as simplified options. I prefer Splashtop better than LogMeIn as it is not buggy and heavy on my computer. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Don't have a complain yet using Splashtop. Review collected by and hosted on G2.com.

Verified User in Publishing

Small-Business (50 or fewer emp.)

7/3/2025

"Game changer for our WFH creative userbase and IT remote support"

5/5

What do you like best about Splashtop Remote Access?

Ease of use, and ease of transition from LogMeIn access to Splashtop for our userbase. Easy to implement and deploy remotely. Graphically a major upgrade in remote access that lets our users perform effectively in Adobe Creative suite apps. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Screen blanking can hinder desk-side IT support, our onsite IT staff ends up remoting in through Splashtop rather than working on the local computer. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film

Mid-Market (51-1000 emp.)

6/27/2025

"Splashtop Easy To Use"

4/5

What do you like best about Splashtop Remote Access?

Splashtop software is good remote desktop solution that provides ease of access to remote computers. Our user base has been very content with the software and it really simple for us admins to keep things organized.Splashtop provides an simple streamlined process to deploy the streamer and client software to both our systems and users. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

It is unfortunate that remote tablet use/access is behind the enterprise version of Splashtop. It is a really good feature but comes at the cost of the highest tier level. Review collected by and hosted on G2.com.

Kate M.

Production Specialist

Small-Business (50 or fewer emp.)

7/14/2025

"Easy to use and very reliable"

5/5

What do you like best about Splashtop Remote Access?

It's easy to control and manipulate any computer from anywhere I have access to Splashtop. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The difference between monitors can be hard to look at for too long due to the refresh rates. It's not easy to find a happy medium sometimes to optimize viewability. Review collected by and hosted on G2.com.

Cheryl H.

Office Manager

Small-Business (50 or fewer emp.)

7/2/2025

"Best Remote Access Software Out there"

5/5

What do you like best about Splashtop Remote Access?

Our law office enjoys using Splashtop for Business platform. It is easy to use, price efficient and allows remote access for support of our four remote offices and in house tech support. We have not had any issues with Splashtop ever and have been using it for years. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

We love everything about Splashtop Business. Review collected by and hosted on G2.com.