---
title: Splashtop Remote Access Reviews
meta_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 518 reviews by the users' company size, role or industry
  to find out how Splashtop Remote Access works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 518
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Splashtop Remote Access Reviews
**Vendor:** Splashtop Inc.  
**Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 518
## About Splashtop Remote Access
Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector



## Splashtop Remote Access Pros & Cons
**What users like:**

- Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. (61 reviews)
- Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. (35 reviews)
- Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. (25 reviews)
- Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. (19 reviews)
- Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. (19 reviews)
- Simplicity (19 reviews)
- Users appreciate the **easy access** of Splashtop Remote Access, enjoying seamless transitions between Windows and Macintosh systems. (18 reviews)
- Users commend the **affordable pricing** of Splashtop Remote Access, finding it excellent value for robust features. (17 reviews)
- Reliable (17 reviews)
- Remote Control (16 reviews)

**What users dislike:**

- Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. (22 reviews)
- Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. (13 reviews)
- Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. (8 reviews)
- Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. (7 reviews)
- Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. (7 reviews)
- Improvement Needed (6 reviews)
- Users find the **pricing steep** , limiting access to essential features and making alternatives more appealing. (5 reviews)
- Users face **limited compatibility** issues with other tools and device support, affecting overall functionality and ease of use. (5 reviews)
- Limited Features (5 reviews)
- Users experience **slow loading** times that hinder productivity and lead to frustrating lag during remote sessions. (5 reviews)

## Splashtop Remote Access Reviews
  ### 1. Simple Install, use splash top!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Eli A. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Splashtop Remote Access?**

It was a simple install via Ninja One. Made it easy, with one click, to get on any machine. Worked very well and did not have any issues.

**What do you dislike about Splashtop Remote Access?**

At times, there was significant lag when working with customers.

**What problems is Splashtop Remote Access solving and how is that benefiting you?**

It is faster, depending on the issue, to use Splashtop rather than going to the user.

  ### 2. Can be helpful but connections can disconnect alot

**Rating:** 2.5/5.0 stars

**Reviewed by:** Max S. | Senior Support Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Splashtop Remote Access?**

its easy to install and see a list of the connections,

**What do you dislike about Splashtop Remote Access?**

a lot of disconnects and crashes, and alot of the time computers will say they are offline when they aren't

**What problems is Splashtop Remote Access solving and how is that benefiting you?**

Its helping me connect on to client devices with admin privileges so I can sort any issues they have

  ### 3. Lightweight and effective solution.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sean T. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2021

**What do you like best about Splashtop Remote Access?**

Easy to deploy and use. Good connection even using low bandwidth.

Recently lost the access to the webcam.

**What do you dislike about Splashtop Remote Access?**

No access to cameras unless I am missing something.

**What problems is Splashtop Remote Access solving and how is that benefiting you?**

I use it for business, but more importantly to me, it allows me to assist my elderly father overseas.

  ### 4. Splashtop

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2018

**What do you like best about Splashtop Remote Access?**

That I am able to log in to my desktop no matter where I am. 

**What do you dislike about Splashtop Remote Access?**

It seems that when I am using Splashtop, th eexperience is much slower and has a lag that makes it difficult to work as I normally would be. 

**Recommendations to others considering Splashtop Remote Access:**

Use this if you need to enable your employees to work from home and to access everything that they would normally be able to access on their desktop in the office. 

**What problems is Splashtop Remote Access solving and how is that benefiting you?**

I am able to work from home during times when I am unable to make it in to the office. 

  ### 5. If you prefer an outdated and slow service, this is for you!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Splashtop Remote Access?**

It's very easy to use, at the very least. Very straight forward, took no time to learn how to use and navigate it. 

**What do you dislike about Splashtop Remote Access?**

If you are tech savy and in your 20's, you will become very  frustrated with Splashtop. It is SO slow, and very old school. Very clunky looking - like it came straight from the early 90's. 

**Recommendations to others considering Splashtop Remote Access:**

Ease of use for many, I would imagine. However,  it can become a frustrating experience that it is so slow. 

**What problems is Splashtop Remote Access solving and how is that benefiting you?**

We used Splashtop when updating/deactivating access cards for a property management company. 


## Splashtop Remote Access Discussions
  - [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) - 1 comment, 1 upvote
  - [lloyd sax](https://www.g2.com/discussions/30025-lloyd-sax) - 1 comment, 1 upvote
  - [Connection](https://www.g2.com/discussions/28043-connection) - 1 comment, 1 upvote
  - [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) - 2 comments, 1 upvote
  - [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) - 3 comments, 1 upvote

- [View Splashtop Remote Access pricing details and edition comparison](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A02%3A34+-0500&secure%5Bsession_id%5D=81345cb2-f3ac-4002-8066-536731e071b3&secure%5Btoken%5D=00383758a78abd3fe5f6fee27530771943e339e655c7d058e225567c4d7cadf5&format=llm_user)
## Splashtop Remote Access Integrations
  - [Atera](https://www.g2.com/products/atera/reviews)
  - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)

## Splashtop Remote Access Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Streaming
- Two-Way Audio & Video
- Conferencing

**Maintenance**
- Remote Reboot
- Remote Printing

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- Calendar Management
- Document Management
- Project Management
- Content Management
- Workflow Management
- Email Management
- Contact Management
- File Management
- Meeting Management

**Application Tools**
- Password Protection
- Video Call Recording
- In-Browser Application
- Screen Recording
- On-Demand Recording

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Security**
- Data Encryption
- Compliance

**Agentic AI - Screen Sharing**
- Decision Making

**Additional Functionality**
- Document Storage
- Chat/Messaging
- File Transfer
- Third-Party Integrations
- Presentation Streaming
- On-Demand Webcasting
- Screen Capture
- Calendar Management
- Multi-Participant Screen Sharing
- Mobile Access
- Brainstorming
- Role-Based Permissions
- API
- Calendar Sync
- Surveys & Feedback
- Customizable Branding
- Email Reminders
- Desktop/Browser Sharing
- Email Management
- Meeting Management
- Collaboration Tools
- Screen Mirroring
- Annotations
- Generative AI
- Whiteboard
- Targeted/Locked Screen Sharing
- Activity Dashboard
- AI Copilot
- Reporting & Statistics
- File Management
- Mobile Screen Sharing
- Video Management
- User Management
- Real Time Screen Sharing
- CRM
- Presenter Control Management
- Drag & Drop
- Microsoft Outlook Integration
- SSL Security
- Video Support
- Scheduling
- Access Controls/Permissions
- Availability Indicator
- @mentions
- Commenting/Notes
- Reminders
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Data Import/Export
- Audio Calls
- Search/Filter

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

**Administration**
- Usage Information
- Active Directory Integration
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing
- Screen Sharing
- File Transfer
- Third-Party Integrations

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Remote Access/Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Device Management
- Device Enrollment
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

**Additional Functionality**
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

## Top Splashtop Remote Access Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,044 reviews)
  - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (698 reviews)
  - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)

