Splashtop Remote Access Pros and Cons

Splashtop Remote Access Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use in Splashtop Remote Access impressive, making remote access effortlessly efficient and convenient. (69 mentions)

Users find the easy setup of Splashtop Remote Access to be seamless and user-friendly for quick access. (37 mentions)

Users love the remote access capabilities of Splashtop, enhancing efficiency and collaboration in their work environment. (36 mentions)

Users value the easy access to their computers from various devices, enhancing support and efficiency during remote interactions. (28 mentions)

Users appreciate the easy access to remote computers, enabling efficient support and connectivity across locations. (28 mentions)

Users find Splashtop Remote Access to be highly reliable, providing consistent performance without issues compared to competitors. (24 mentions)

Users experience significant remote access issues, including lag and conflicts with other tools, affecting productivity. (17 mentions)

Users often face connection issues that disrupt their sessions and hinder a smooth remote experience. (12 mentions)

Users note feature limitations in Splashtop Remote Access, particularly with the antivirus and user login restrictions. (8 mentions)

Users experience slow performance with Splashtop, especially on slower internet connections, impacting overall efficiency. (8 mentions)

Users face limited compatibility issues with Splashtop, hindering effectiveness when using multiple remote access tools. (6 mentions)

Users experience significant access issues with Splashtop, struggling to connect from multiple devices simultaneously. (4 mentions)

Users experience slow loading times that hinder productivity and lead to frustrating lag during remote sessions. (4 mentions)

Top Pros or Advantages of Splashtop Remote Access

1. Ease of Use

Users find the ease of use in Splashtop Remote Access impressive, making remote access effortlessly efficient and convenient.

See 69 mentions

See Related User Reviews

Shihan S.

Small-Business (50 or fewer emp.)

4.5/5

"Fast, Secure, and Reliable Remote Access with Splashtop"

What do you like about Splashtop Remote Access?

What I like best about Splashtop Remote Access is how it combines high-performance remote connections with broad device/platform support. It’s built s

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great features and support"

What do you like about Splashtop Remote Access?

I use Splashtop on an almost daily basis to remote into both Windows and Mac systems. The Splashtop streamer is very efficient, allowing high-quality

2. Easy Setup

Users find the easy setup of Splashtop Remote Access to be seamless and user-friendly for quick access.

See 37 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"It is a good product"

What do you like about Splashtop Remote Access?

I use this product daily to log into systems and it is very user friendly. It is easy to download on to a new device and to set up. It is very simplis

Pauletta W.

Small-Business (50 or fewer emp.)

4.5/5

"It's plug & play setup,robust security,reliability with 100% productivity with emrgency situations."

What do you like about Splashtop Remote Access?

I love it for plug and plug setup which is seamless within minutes am up and using it. Stand out with robust security with admin control to restrict u

3. Remote Access

Users love the remote access capabilities of Splashtop, enhancing efficiency and collaboration in their work environment.

See 36 mentions

See Related User Reviews

Shelly C.

Small-Business (50 or fewer emp.)

5.0/5

"Happy Customer so far!"

What do you like about Splashtop Remote Access?

Our company switched from Log Me In to Splashtop and so far we are very pleased. It feels just like I'm in front of my work computer when I am workin

David M.

Mid-Market (51-1000 emp.)

4.5/5

"Perfect for K-12 schools!"

What do you like about Splashtop Remote Access?

Small footprint takes up very little of the student laptop resources. Students can not uninstall or kill the client. It is great for when you need

4. Easy Access

Users value the easy access to their computers from various devices, enhancing support and efficiency during remote interactions.

See 28 mentions

See Related User Reviews

Amy B.

Small-Business (50 or fewer emp.)

5.0/5

"A real game changer"

What do you like about Splashtop Remote Access?

Splashtop makes it easy for me to assist my clients in real time. I work with several people who struggle with technology; Splashtop allows me to log

Abbe C.

Small-Business (50 or fewer emp.)

5.0/5

"Splashtop is very easy for you to use and for my clients."

What do you like about Splashtop Remote Access?

The pricing is wonderful and the ease of use is great. Within a few minutes my clients run the link and I gain access to their computer so I can train

5. Easy to Access

Users appreciate the easy access to remote computers, enabling efficient support and connectivity across locations.

See 28 mentions

See Related User Reviews

Kenneth R.

Small-Business (50 or fewer emp.)

5.0/5

"Splashtop, great solution to a remote access world."

What do you like about Splashtop Remote Access?

Anytime I need to have remote access, always there to use, connections are solid, and a great option if you're needing a remote access program with a

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Works well for the most part"

What do you like about Splashtop Remote Access?

Splashtop is easy to install and use. I only use it to access programs on multiple computers (think remoting in for work) so I know nothing about the

6. Reliability

Users find Splashtop Remote Access to be highly reliable, providing consistent performance without issues compared to competitors.

See 24 mentions

See Related User Reviews

Shelly C.

Small-Business (50 or fewer emp.)

5.0/5

"Happy Customer so far!"

What do you like about Splashtop Remote Access?

Our company switched from Log Me In to Splashtop and so far we are very pleased. It feels just like I'm in front of my work computer when I am workin

Pauletta W.

Small-Business (50 or fewer emp.)

4.5/5

"It's plug & play setup,robust security,reliability with 100% productivity with emrgency situations."

What do you like about Splashtop Remote Access?

I love it for plug and plug setup which is seamless within minutes am up and using it. Stand out with robust security with admin control to restrict u

Top Cons or Disadvantages of Splashtop Remote Access

1. Remote Access Issues

Users experience significant remote access issues, including lag and conflicts with other tools, affecting productivity.

See 17 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Strong and reliable remote access tool"

What do you dislike about Splashtop Remote Access?

It can conflict with other remote access tools being used by other vendors on client machines, and it does not contain a list of Most Recently Used co

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game changer for our WFH creative userbase and IT remote support"

What do you dislike about Splashtop Remote Access?

Screen blanking can hinder desk-side IT support, our onsite IT staff ends up remoting in through Splashtop rather than working on the local computer.

2. Connection Issues

Users often face connection issues that disrupt their sessions and hinder a smooth remote experience.

See 12 mentions

See Related User Reviews

Dana B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use"

What do you dislike about Splashtop Remote Access?

Wifi needs to be good and well connected.

Nicholas D.

Small-Business (50 or fewer emp.)

4.0/5

"It is great"

What do you dislike about Splashtop Remote Access?

Sometimes like in server 2025 the service causes issues but changing to delayed start resolves.

3. Feature Limitations

Users note feature limitations in Splashtop Remote Access, particularly with the antivirus and user login restrictions.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Splashtop is Perfect"

What do you dislike about Splashtop Remote Access?

There is not much I dont like about it other than only 2 people being logged in at one time.

Ed S.

Small-Business (50 or fewer emp.)

5.0/5

"Great Product Great Price"

What do you dislike about Splashtop Remote Access?

It could use more features. That is about it.

4. Slow Performance

Users experience slow performance with Splashtop, especially on slower internet connections, impacting overall efficiency.

See 8 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"It is a good product"

What do you dislike about Splashtop Remote Access?

Splashtop can at times be a little slow, only 2 users can be in the system at a time and only one working on the system, and occassionally some featur

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best value remote software around."

What do you dislike about Splashtop Remote Access?

The only issue with splash top is that on slow internet connections it's not as fast as other options but those other options cost way more.

5. Limited Compatibility

Users face limited compatibility issues with Splashtop, hindering effectiveness when using multiple remote access tools.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"It is a good product"

What do you dislike about Splashtop Remote Access?

Splashtop can at times be a little slow, only 2 users can be in the system at a time and only one working on the system, and occassionally some featur

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Strong and reliable remote access tool"

What do you dislike about Splashtop Remote Access?

It can conflict with other remote access tools being used by other vendors on client machines, and it does not contain a list of Most Recently Used co

6. Access Issues

Users experience significant access issues with Splashtop, struggling to connect from multiple devices simultaneously.

See 4 mentions

See Related User Reviews

Stu B.

Small-Business (50 or fewer emp.)

4.5/5

"Splashtop works well for us"

What do you dislike about Splashtop Remote Access?

It is easier to type on you local desktop and cut and paste copy to the remote. It is hard to see your mouse curser. We did not get a notification t

Lorine G.

Small-Business (50 or fewer emp.)

5.0/5

"Great Remote Access"

What do you dislike about Splashtop Remote Access?

Need to authenticate user too many times

7. Slow Loading

Users experience slow loading times that hinder productivity and lead to frustrating lag during remote sessions.

See 4 mentions

See Related User Reviews

Azhar k.

Small-Business (50 or fewer emp.)

4.5/5

"easy to use"

What do you dislike about Splashtop Remote Access?

always we have to download agent and internet speed matters

Jeff B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy"

What do you dislike about Splashtop Remote Access?

Lots of updates which slow down the process sometimes

G2 reviews are authentic and verified.

Here's how.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

7/18/2025

"Works great!"

5/5

What do you like best about Splashtop Remote Access?

The ability to limit or change access so easily, the connection is simple and strong, and the only time I have issues is if my own internet is spotty. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

I think the one issue I have, is that upon first sign in on a new computer, it sends you an email. Sometimes, I do not have this email available so if there was another way to gain access that would be helpful. Review collected by and hosted on G2.com.

Nicholas D.

Product Specialist and Web Administrator

Small-Business (50 or fewer emp.)

7/8/2025

"It is great"

4/5

What do you like best about Splashtop Remote Access?

Splashtop allows you to access computers seamlessly and easily no matter what platorm. I love the ability to transfer files great for projects. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Sometimes like in server 2025 the service causes issues but changing to delayed start resolves. Review collected by and hosted on G2.com.

Ember M.

IT Director/Network Administrator

Mid-Market (51-1000 emp.)

6/16/2025

"Amazing Experience"

5/5

What do you like best about Splashtop Remote Access?

I love the ease of use, the stability when remoting to multiple users, The way you can drag applications from your desktop across the remote session is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

I don't have any negative to say about this application. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

6/30/2025

"Convenient for remote work"

4.5/5

What do you like best about Splashtop Remote Access?

Ability to stop work at the office and pick up where I left off working remotely. I am just as productive remote as I am in the office. Simple setup and configuration. I use Splashtop 3-5 times a week. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Multi-monitor support is great for 2 monitors, 4 monitors is OK. Would be nice to select the monitors to display instead of the options to display all monitors in a single window (completely unusable with > 2 monitors) or have all monitors in separate windows. Review collected by and hosted on G2.com.

Blake D.

Head of IT & Systems

Small-Business (50 or fewer emp.)

7/21/2025

"A lightweight, simple solution for manging devices either on demand or in an structured environment"

4.5/5

What do you like best about Splashtop Remote Access?

Easy of use, simplicity and straightforward implementation. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Lack of remote cli interface, this would be very useful and available on competitors Review collected by and hosted on G2.com.

Lucas B.

Installer and help desk support

Small-Business (50 or fewer emp.)

7/10/2025

"Simple and effective"

4.5/5

What do you like best about Splashtop Remote Access?

Easy to setup and to connect to.

Every day usage to acces clients with numerous features.

Easy to integrate new computers in the different client groups. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The only downside is not being able to connect to the same PC with different instances. Review collected by and hosted on G2.com.

Azhar k.

IT Engineer

Small-Business (50 or fewer emp.)

10/29/2025

"easy to use"

4.5/5

What do you like best about Splashtop Remote Access?

easy to use and secure, light weight agent Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

always we have to download agent and internet speed matters Review collected by and hosted on G2.com.

Matthew S.

Managing Director

Small-Business (50 or fewer emp.)

6/20/2025

"Reliable and does what it needs to"

5/5

What do you like best about Splashtop Remote Access?

Easy to start a session, save logs, see details, blank screens for secure access. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Can't grab a screenshot or preview the screen without starting a full session with the computer Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

7/8/2025

"A very reliable remote access toolkit"

4/5

What do you like best about Splashtop Remote Access?

I have been using the service daily since 2021 and have had no issues. The only instance I had when I needed to check something with support, the response was very quick and informative. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Nothing. Works well for me and serves the purpose intended. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

I am ofen working from home or away in remote global offices, I no longer have any need for a VPN to access local company data resources. Also, by remote controlling a desktop PC on-premise for intensive processing, this can be done optimally using Splashtop and regardless of where I am located. No need to send data over the network or be slowed down by latency as only KVM packets are being shared through Splashtop. Review collected by and hosted on G2.com.