Link copied to clipboard # EspoCRM vs Spiro Comparison - What are their main differences? Share [ Export ](/compare/espocrm/spiro/export.csv) EspoCRMSpiro[+ Add Product](#) Pricing **EspoCRM** **$395.00** · Advanced Pack **Spiro** **Starting at $18,000.00** · Spiro's CRM for Manufacturers **Pricing Insights** from reviews Time to Implement **EspoCRM** Not enough reviews yet **Spiro** 2 months Based on 17 responses Return on Investment **EspoCRM** Not enough reviews yet **Spiro** 13 months Based on 12 responses Perceived Cost **EspoCRM** $$$$$ **Spiro** $$$$$ Average Discount **EspoCRM** Not enough reviews yet **Spiro** Not enough reviews yet ![EspoCRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_36ddeb5fb2ba41b1f224b7aa7a2043a1/espocrm.png "EspoCRM") ![Spiro](https://images.g2crowd.com/uploads/product/hd_favicon/1553189045/spiro.svg "Spiro") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **EspoCRM** [ Automation AI (2) ](https://www.g2.com/products/espocrm/reviews?filters%5Bsentiment_snippet%5D=2046239&qs=pros-and-cons#reviews)[ Easy Customization (2) ](https://www.g2.com/products/espocrm/reviews?filters%5Bsentiment_snippet%5D=2162263&qs=pros-and-cons#reviews)[ Email Issues (1) ](https://www.g2.com/products/espocrm/reviews?filters%5Bsentiment_snippet%5D=2484311&qs=pros-and-cons#reviews)[ Expertise Required (1) ](https://www.g2.com/products/espocrm/reviews?filters%5Bsentiment_snippet%5D=2162241&qs=pros-and-cons#reviews) **Spiro** [ Ease of Use (6) ](https://www.g2.com/products/spiro/reviews?filters%5Bsentiment_snippet%5D=1617265&qs=pros-and-cons#reviews)[ Efficiency (5) ](https://www.g2.com/products/spiro/reviews?filters%5Bsentiment_snippet%5D=1617487&qs=pros-and-cons#reviews)[ Integration Issues (4) ](https://www.g2.com/products/spiro/reviews?filters%5Bsentiment_snippet%5D=1617119&qs=pros-and-cons#reviews)[ Learning Curve (3) ](https://www.g2.com/products/spiro/reviews?filters%5Bsentiment_snippet%5D=1617077&qs=pros-and-cons#reviews) Integrations **EspoCRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8e123398655ea08944802dc11fbc74e6/intuit-mailchimp-email-marketing.png "Product Avatar Image") Intuit Mailchimp Email... ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf3585642187318ab772bcc30b80ad5a/wordpress-org.png "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ View all ](https://www.g2.com/products/espocrm/integrations) **Spiro** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cffad295578940e207663002906b53f5/infor-cloudsuite-industrial-syteline.jpg "Product Avatar Image") Infor CloudSuite Industrial (SyteLine) ](https://www.g2.com/products/infor-cloudsuite-industrial-syteline/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3ba3fda48c41e7ed41562a945b41abce/rd-station-rd-marketing.jpg "Product Avatar Image") RD Marketing ](https://www.g2.com/products/rd-station-rd-marketing/reviews)[ View all ](https://www.g2.com/products/spiro/integrations) Screenshots **EspoCRM** No screenshot available **Spiro** ![Spiro screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/106918/Activities-list.png) **Ratings** from reviews Meets Requirements **EspoCRM** 9.0 9.019 **Spiro** 9.0 9.077 Ease of Use **EspoCRM** 8.5 8.519 **Spiro** 9.0 9.077 Ease of Setup **EspoCRM** 9.0 9.013 **Spiro** 8.6 8.639 Ease of Admin **EspoCRM** 8.7 8.79 **Spiro** 9.2 9.235 Quality of Support **EspoCRM** 8.2 8.218 **Spiro** 9.2 9.277 Has the product been a good partner in doing business? **EspoCRM** 9.0 9.010 **Spiro** 9.3 9.335 Product Direction (% positive) **EspoCRM** 8.8 8.819 **Spiro** 9.7 9.767 **Features** ratings from reviews CRM 8.6 16 8.6 63 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 68.0% Mid-Market(51-1000 emp.) 28.0% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 68.0% Mid-Market(51-1000 emp.) 28.0% Enterprise(\> 1000 emp.) 4.0% Small-Business(50 or fewer emp.) 50.5% Mid-Market(51-1000 emp.) 44.4% Enterprise(\> 1000 emp.) 5.1% Small-Business(50 or fewer emp.) 50.5% Mid-Market(51-1000 emp.) 44.4% Enterprise(\> 1000 emp.) 5.1% **Reviewers' Industry** [![EspoCRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_36ddeb5fb2ba41b1f224b7aa7a2043a1/espocrm.png "EspoCRM")](https://www.g2.com/products/espocrm/reviews) EspoCRM Marketing and Advertising 17.4% Information Technology and Services 17.4% Computer Software 13.0% Computer & Network Security 8.7% Telecommunications 4.3% Other 39.1% [![Spiro](https://images.g2crowd.com/uploads/product/hd_favicon/1553189045/spiro.svg "Spiro")](https://www.g2.com/products/spiro/reviews) Spiro Information Technology and Services 7.3% Computer Software 5.2% Construction 5.2% Electrical/Electronic Manufacturing 5.2% Packaging and Containers 5.2% Other 71.9% FAQs ## EspoCRM vs Spiro FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between EspoCRM vs Spiro? The clearest distinction between EspoCRM and Spiro is that Spiro is rated higher for both overall satisfaction and support, while EspoCRM is favored for its self-hosted customization and open-source flexibility. | [EspoCRM](https://www.g2.com/products/espocrm/reviews) | [Spiro](https://www.g2.com/products/spiro/reviews) | | --- | --- | | 4.5/5 (29 reviews) | 4.6/5 (101 reviews) | | Small-Business | Small-Business | | 9.0 | 8.6 | | 8.2 | 9.2 | | Self-hosted customization and open-source flexibility | Automated activity logging and AI-powered efficiency | ### How do the pricing models of EspoCRM and Spiro compare? Spiro is rated higher for value, with reviewers expressing greater satisfaction with its pricing and included features compared to EspoCRM. - **EspoCRM:** In recent reviews, several buyers highlight the appeal of EspoCRM's free tier and open-source model, but note that advanced features and integrations often require paid extension packs, which can reduce perceived value for those needing more than the basics. - **Spiro:** Reviewers consistently praise Spiro for eliminating the need for costly add-ons, with automation and reporting features included in the base offering, leading to higher satisfaction with overall value. - **Switching reasons:** Recent reviewers cite Spiro's all-in-one automation and reporting as a reason for switching from other CRMs that required multiple paid add-ons. ### What are the best alternatives to EspoCRM and Spiro? The top 3 alternatives to EspoCRM and Spiro are HubSpot Sales Hub, Vtiger All-In-One CRM, and SuiteCRM. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [EspoCRM](https://www.g2.com/products/espocrm/reviews) | 4.5/5 (29 reviews) | Small-Business | Free tier available, paid extensions required for advanced features | Self-hosted customization and open-source flexibility | | [Spiro](https://www.g2.com/products/spiro/reviews) | 4.6/5 (101 reviews) | Small-Business | All-in-one automation and reporting included, no costly add-ons | Automated activity logging and AI-powered efficiency | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | Comprehensive sales and marketing integration | | [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) | 4.3/5 (415 reviews) | Small-Business | — | Unified CRM platform with strong customization | | [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) | 4.2/5 (104 reviews) | Small-Business | — | Open-source flexibility and extensibility | ### Which CRM features should I prioritize when comparing EspoCRM and Spiro? Buyers comparing EspoCRM and Spiro should prioritize automation, customization, reporting, integrations, and support. - **Automation:** EspoCRM (Automation AI: 2 all-time mentions), Spiro (Automation Features: 2 all-time mentions, Automation Focus: 1 all-time mention) - **Customization:** EspoCRM (Easy Customization: 2 all-time mentions, Customizability: 1 all-time mention), Spiro (Easy Customization: 2 all-time mentions, Limited Customization: 2 all-time mentions) - **Reporting:** EspoCRM (recent reviews cite limited built-in reporting), Spiro (Reporting: 1 all-time mention, reviewers highlight robust analytics and dashboards) - **Integrations:** EspoCRM (Integration Issues: 1 all-time mention), Spiro (Integration Issues: 4 all-time mentions) - **Support:** EspoCRM (Quality of Support: 8.2), Spiro (Quality of Support: 9.2) ### What are the pros and cons of EspoCRM vs Spiro? Spiro's headline strength is its automation and AI-powered efficiency, while EspoCRM stands out for its self-hosted customization and open-source flexibility. - **EspoCRM strengths:** Easy customization (2 all-time mentions), open-source flexibility, free tier, robust access controls, and centralized client data. - **EspoCRM trade-offs:** Limited built-in reporting, integrations often require custom scripts or paid extensions, some advanced features locked behind paid plans, and a steeper learning curve for non-technical users. - **Spiro strengths:** Ease of use (6 all-time mentions), automation features (2 all-time mentions), efficient activity logging, strong reporting and analytics, and high user adoption due to intuitive interface. - **Spiro trade-offs:** Integration issues (4 all-time mentions), limited customization for industry-specific needs (2 all-time mentions), and a learning curve for advanced features (3 all-time mentions). ### Is EspoCRM or Spiro better for small businesses? Spiro is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger focus on automation and ease of use. - **EspoCRM:** Small-Business segment, reviewers appreciate the free tier and customization but note limitations in reporting and integrations for growing teams. - **Spiro:** Small-Business segment, reviewers consistently highlight ease of use, automation, and efficient onboarding as key benefits for small teams. ### Which CRM platform has better integrations? Spiro is favored for integrations, with more reviewers citing integration capabilities and challenges, while EspoCRM is noted for basic API access and custom scripts. - **EspoCRM:** Reviewers mention basic API integrations and the need for custom scripts to connect with web tools and server monitoring platforms, but cite limited official pre-built connectors. - **Spiro:** Reviewers highlight integration with Salesforce and ERP systems, but also note challenges with native integrations for tools like DATEV and DevOps platforms, with 4 all-time mentions of integration issues. ### How do EspoCRM and Spiro compare on customer support? Spiro is rated higher for Quality of Support, with a 1.0-point advantage over EspoCRM (9.2 vs 8.2), indicating a material difference in reviewer satisfaction. - **EspoCRM:** Reviewers describe support as responsive but sometimes slow, with several noting the active user forum as a helpful resource. - **Spiro:** Reviewers consistently praise Spiro's support team for responsiveness, knowledge, and proactive communication, with multiple mentions of regular update calls and dedicated customer success resources. ### Which is easier to implement, EspoCRM or Spiro? EspoCRM and Spiro are rated within 0.4 points on Ease of Setup (EspoCRM 9.0, Spiro 8.6), indicating near parity, with both products described as easy to implement by reviewers. - **EspoCRM:** Reviewers highlight straightforward base installation and accessible setup, especially for technical teams, but note that advanced customization and integrations can lengthen onboarding. - **Spiro:** Reviewers consistently describe Spiro as quick to implement, with intuitive onboarding and minimal setup time, especially for small teams and non-technical users. ### Which product has better Reporting? Spiro is favored for Reporting, with reviewers citing more robust analytics and customizable dashboards compared to EspoCRM's limited built-in reporting. - **EspoCRM:** Reviewers note that reporting features are basic and often require exporting data to external tools for advanced analysis; no all-time reporting mention count is supplied. - **Spiro:** Reporting is cited as a strength (1 all-time mention), with reviewers highlighting comprehensive analytics, customizable dashboards, and real-time insights; Spiro's reporting tools are frequently praised for their depth and usability. Alternatives **EspoCRM Alternatives** ![Vtiger All-In-One CRM](https://images.g2crowd.com/uploads/product/hd_favicon/a2d86d62568770fda034ac56c6e7b87b/vtiger-all-in-one-crm.svg "Vtiger All-In-One CRM") [ Vtiger All-In-One CRM ](/products/vtiger-all-in-one-crm/reviews) ![SuiteCRM](https://images.g2crowd.com/uploads/product/hd_favicon/56c48d82e75c29f8aeb379bec03194d4/suitecrm.png "SuiteCRM") [ SuiteCRM ](/products/suitecrm/reviews) ![Odoo CRM](https://images.g2crowd.com/uploads/product/hd_favicon/7eacde9f1d2aa561f0e430f6e26b5f2a/odoo-crm.svg "Odoo CRM") [ Odoo CRM ](/products/odoo-crm/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **Spiro Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") [ Microsoft Dynamics 365 Sales ](/products/dynamics-365-sales/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## EspoCRM vs Spiro When assessing the two solutions, reviewers found Spiro easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with EspoCRM. - EspoCRM and Spiro both meet the requirements of our reviewers at a comparable rate. - When comparing quality of ongoing product support, reviewers felt that Spiro is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Spiro over EspoCRM.