# EspoCRM vs Spiro Comparison | | EspoCRM | Spiro | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 30 | 99 | | **Largest Market Segment** | Small-Business (65.4% of reviews) | Small-Business (50.5% of reviews) | | **Entry Level Price** | $395.00 | Starting at $18,000.00 | --- ## Top Pros & Cons ### EspoCRM Pros: - Automation AI (2 reviews) - Easy Customization (2 reviews) Cons: - Email Issues (1 reviews) - Expertise Required (1 reviews) ### Spiro Pros: - Ease of Use (4 reviews) - Efficiency (3 reviews) Cons: - Integration Issues (2 reviews) - Learning Curve (2 reviews) --- ## Ratings Comparison | Rating | EspoCRM | Spiro | |---|---|---| | **Meets Requirements** | 9.1 (20 reviews) | 9.0 (77 reviews) | | **Ease of Use** | 8.5 (20 reviews) | 9.0 (77 reviews) | | **Ease of Setup** | 8.9 (14 reviews) | 8.6 (39 reviews) | | **Ease of Admin** | 8.7 (9 reviews) | 9.2 (35 reviews) | | **Quality of Support** | 8.2 (19 reviews) | 9.2 (77 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (10 reviews) | 9.3 (35 reviews) | | **Product Direction (% positive)** | 8.8 (20 reviews) | 9.7 (67 reviews) | --- ## Pricing ### EspoCRM #### Entry-Level Pricing Plan: Advanced Pack Price: $395.00 Description: Advanced Pack is an official add-on for EspoCRM. Key Features: - Reports - Workflows - Business Process Management [Browse all 4 editions](https://www.g2.com/products/espocrm/pricing) #### Free Trial No ### Spiro #### Entry-Level Pricing Plan: Spiro's CRM for Manufacturers Price: Starting at $18,000.00 Key Features: - We are built specifically for manufacturers and distributors. - Our CRM platform provides comprehensive AI customer insight. - Our Full-Service Setup delivers rapid time to value and is supported by Spiro employees (not consultants). [Learn more about Spiro](https://www.g2.com/products/spiro/reviews) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **EspoCRM** | 8.6/10 | 17 | | **Spiro** | 8.6/10 | 63 | #### Sales Force Automation | Feature | EspoCRM | Spiro | |---|---|---| | **Contact & Account Management** | 9.0 (14 reviews) | 9.5 (51 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.5 (12 reviews) | 9.2 (47 reviews) ✓ Verified | | **Task / Activity Management** | 9.1 (13 reviews) | 8.9 (54 reviews) ✓ Verified | | **Territory & Quota Management** | Feature Not Available | 8.5 (35 reviews) ✓ Verified | | **Desktop Integration** | Feature Not Available | 8.8 (42 reviews) ✓ Verified | | **Product & Price List Management** | Feature Not Available | 8.2 (26 reviews) ✓ Verified | | **Quote & Order Management** | 8.1 (9 reviews) | 8.5 (32 reviews) | | **Customer Contract Management** | Feature Not Available | 8.6 (32 reviews) | #### Marketing Automation | Feature | EspoCRM | Spiro | |---|---|---| | **Email Marketing** | 7.7 (10 reviews) | 8.0 (42 reviews) ✓ Verified | | **Campaign Management** | 7.8 (10 reviews) | 8.0 (40 reviews) ✓ Verified | | **Lead Management** | 9.4 (12 reviews) | 9.2 (41 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.9 (9 reviews) | 8.0 (27 reviews) ✓ Verified | #### Customer Support | Feature | EspoCRM | Spiro | |---|---|---| | **Case Management** | 8.3 (10 reviews) | 8.5 (21 reviews) | | **Customer Support Portal** | Feature Not Available | 8.8 (24 reviews) | | **Knowledge Base** | Feature Not Available | 8.5 (26 reviews) | | **Call Center Features** | 7.5 (6 reviews) | 7.7 (21 reviews) | | **Support Analytics** | Feature Not Available | 9.0 (24 reviews) | #### Reporting & Analytics | Feature | EspoCRM | Spiro | |---|---|---| | **Reporting** | 9.4 (9 reviews) | 8.5 (49 reviews) ✓ Verified | | **Dashboards** | 9.2 (12 reviews) | 8.9 (52 reviews) ✓ Verified | | **Forecasting** | 8.5 (8 reviews) | 7.7 (36 reviews) ✓ Verified | #### Mobile & Social | Feature | EspoCRM | Spiro | |---|---|---| | **Social Collaboration Features** | 8.3 (9 reviews) | Feature Not Available | | **Mobile User Support** | 8.8 (8 reviews) | 8.4 (45 reviews) ✓ Verified | #### Platform | Feature | EspoCRM | Spiro | |---|---|---| | **Customization** | 8.9 (11 reviews) | 8.8 (29 reviews) ✓ Verified | | **Workflow Capability** | 9.4 (11 reviews) | 8.6 (28 reviews) | | **User, Role, and Access Management** | 9.1 (9 reviews) | 8.9 (28 reviews) ✓ Verified | | **Internationalization** | 8.9 (9 reviews) | 8.9 (15 reviews) ✓ Verified | | **Sandbox / Test Environments** | Feature Not Available | 8.5 (11 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.7 (9 reviews) | 8.1 (14 reviews) | | **Performance and Reliability** | 8.5 (9 reviews) | 9.1 (29 reviews) ✓ Verified | | **Output Document Generation** | Feature Not Available | 8.7 (15 reviews) | #### Integration | Feature | EspoCRM | Spiro | |---|---|---| | **Data Import & Export Tools** | 7.9 (8 reviews) | 8.9 (25 reviews) ✓ Verified | | **Integration APIs** | 8.5 (8 reviews) | 8.0 (19 reviews) ✓ Verified | | **Breadth of Partner Applications** | Feature Not Available | 8.1 (17 reviews) ✓ Verified | #### Generative AI | Feature | EspoCRM | Spiro | |---|---|---| | **AI Text Generation** | Not enough data | 8.7 (9 reviews) | #### Agentic AI - CRM | Feature | EspoCRM | Spiro | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Email Marketing | Product | Score | Reviews | |---|---|---| | **EspoCRM** | N/A | N/A | | **Spiro** | N/A | N/A | #### Email Marketing | Feature | EspoCRM | Spiro | |---|---|---| | **Email and Mobile Preview** | Not enough data | Not enough data | | **Manage Email Lists** | Not enough data | Not enough data | | **High-Volume Sending** | Not enough data | Not enough data | | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | | **Multi-user Account** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | EspoCRM | Spiro | |---|---|---| | **A/B Testing** | Not enough data | Not enough data | | **Basic Reporting** | Not enough data | Not enough data | #### Generative AI | Feature | EspoCRM | Spiro | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Email Marketing | Feature | EspoCRM | Spiro | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Integration | Feature | EspoCRM | Spiro | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **E-Commerce Integration** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to EspoCRM (1):** [Email Marketing Software](https://www.g2.com/categories/email-marketing) --- ## Reviewer Demographics ### By Company Size | Segment | EspoCRM | Spiro | |---|---|---| | **Small-Business** | 65.4% | 50.5% | | **Mid-Market** | 26.9% | 44.3% | | **Enterprise** | 7.7% | 5.2% | ### By Industry #### EspoCRM - **Marketing and Advertising:** 16.7% - **Information Technology and Services:** 16.7% - **Computer Software:** 12.5% - **Computer & Network Security:** 8.3% - **Telecommunications:** 4.2% - **Motion Pictures and Film:** 4.2% - **Mechanical or Industrial Engineering:** 4.2% - **Management Consulting:** 4.2% - **Industrial Automation:** 4.2% - **Furniture:** 4.2% - **Other:** 20.8% #### Spiro - **Information Technology and Services:** 7.3% - **Computer Software:** 5.2% - **Construction:** 5.2% - **Electrical/Electronic Manufacturing:** 5.2% - **Packaging and Containers:** 5.2% - **Wholesale:** 4.2% - **Telecommunications:** 4.2% - **Marketing and Advertising:** 4.2% - **Medical Devices:** 4.2% - **Automotive:** 3.1% - **Other:** 52.1% --- ## Alternatives ### Alternatives to EspoCRM - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (416 reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (103 reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) — 4.1/5 stars (205 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3073 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25832 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2571 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews) ### Alternatives to Spiro - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25832 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3073 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (945 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (416 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) --- ## Top Discussions ### EspoCRM - Title: [What is self hosted CRM?](https://www.g2.com/discussions/what-is-self-hosted-crm) — 1 comment > **Top comment:** "You buy an hosting and you install your self" - Title: [How do I set up EspoCRM?](https://www.g2.com/discussions/how-do-i-set-up-espocrm) — 1 comment > **Top comment:** "BUy an hosting, upload files, create database and install it! " ### Spiro - Title: [Is Spiro free?](https://www.g2.com/discussions/is-spiro-free) — 2 comments > **Top comment:** "Hi there, we do not offer a free version of Spiro at this time." - Title: [How much does a Spiro?](https://www.g2.com/discussions/how-much-does-a-spiro) — 1 comment, 1 upvote > **Top comment:** "A lot, it helps a lot to get remind of what you have to do and on how much you have to do on your day. It helps you a lot to get organized in your agenda." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/espocrm-vs-spiro)