Softphone.Pro Reviews & Product Details

there are a lot of good options has been add Review collected by and hosted on G2.com.

It is not a time fee SO it can be more cost effective Review collected by and hosted on G2.com.

The main advantage of using Softphone Pro is its ease of use, the dashboard is very detailed and the interface is free of any glitches or issues. The reports section is amazing for getting useful data and extracting reports down to each second for each agent. Review collected by and hosted on G2.com.

The only disadvantage I have faced while using Softphone Pro for our company is that older call records cannot be extracted. This tool would be useful if we can get call records for our agents for older calls they have made. Review collected by and hosted on G2.com.

Simple and cost effective way to get up and running. Review collected by and hosted on G2.com.

If user has multiple SIP accounts on one installation, when a user has an active call provide a way to send busy notification back to PBX for calls coming in on the other SIP lines. Review collected by and hosted on G2.com.

IT'S A FAST SOLUTION FOR THOSE CONTACT CENTERS THAT ARE RECENTLY STARTING IN THIS BUSINESS Review collected by and hosted on G2.com.

KPI AND REPORT IT'S NOT GOOD AT ALL AND IF YOU WANT SOMETHING MORE YOU'LL HAVE TO PAY Review collected by and hosted on G2.com.

ease of configuration, price and robustness of the platform Review collected by and hosted on G2.com.

that you are forced to a minimum billing Review collected by and hosted on G2.com.

ease of use, and getting the calls recorded Review collected by and hosted on G2.com.

that I can't forward the calls to another person Review collected by and hosted on G2.com.

Mostly I like features os softphone.pro and how stable it works. Review collected by and hosted on G2.com.

there was several times that it crashed and needed to restart. Review collected by and hosted on G2.com.

Possibility of recording calls and reportings Review collected by and hosted on G2.com.

There is no way to enter the name of contacts in the panel (phone book) Review collected by and hosted on G2.com.

Speeds up my calling easily integrates with other crm systems and makes calls super fast, very easy to set up and get going an best part it's very well priced, i love them, honestly. We need more of this. Review collected by and hosted on G2.com.

Nothing, service is good and fast. I think this company should be in charge of the world, they dont seem greedy, their system works better than expected. Well Done softphone, well done. Review collected by and hosted on G2.com.

Outbound calls stats they're very insightful and help us assess agents performance, very affordable, very easy for staff to use, very effiecnt and fast when it comes to real time data. Review collected by and hosted on G2.com.

Inbound calls module isn't suitable enough for call centers with several teams or projects, since it is not skill-based or queue based. Most of configurations almost need somewhat knowledge of IT codes. Review collected by and hosted on G2.com.