--- title: SOCi Reviews meta_title: 'SOCi Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5026 reviews by the users' company size, role or industry to find out how SOCi works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5026 scale: '5' date_modified: '2026-10-23' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---
4.5
5,026 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and time-saving features, which streamline social media management and review responses across multiple platforms. The intuitive interface and ability to schedule posts in advance are frequently highlighted as key benefits, making it a valuable tool for busy professionals. However, some users note occasional limitations with integration and notification delays.

Pros & Cons

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SOCi Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

SOCi Reviews (5,026)

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Reviews

SOCi Reviews (5,026)

View 3 Video Reviews
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Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Soci Makes Social Media Planning Easy"
5/5
What do you like best about SOCi?

Soci makes social media planning and execution a breeze. It brings all the platforms I use together in one easy-to-access website. I’ve been in leasing for years, and this platform has definitely exceeded my expectations. I especially love being able to plan my social media content on my own schedule. The software is fast, mostly reliable, and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

Honestly, the only thing I don’t like about Soci is that sometimes, when you first log on, it takes a while to fully load. I also don’t like that certain engagement options are harder to access unless you toggle around a bit. It would also be easier if you could delete Instagram photos without having to log in, like it does for other similar platforms. Review collected by and hosted on G2.com.

Sofia G.
SG
Sofia G.
Assistant Manager
Enterprise (> 1000 emp.)
"Streamlined Social Media Management in One Platform"
3.5/5
What do you like best about SOCi?

streamlined all social media in one platform Review collected by and hosted on G2.com.

What do you dislike about SOCi?

I do not like the reports they offer on the platform Review collected by and hosted on G2.com.

Alexis G.
AG
Alexis G.
OnSite Operator
Small-Business (50 or fewer emp.)
"Effortless Scheduling, Maximum Impact"
5/5
What do you like best about SOCi?

I really love the scheduling feature of SOCi. It helps me remember to post a lot more often, and I find it extremely convenient that it can post on multiple social media sites simultaneously. The scheduler is definitely my favorite part! It allows me to sit down at one time and have posts for the school done for a week or more without having to worry about it later, which is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

There is not anything I dislike about SOCi Review collected by and hosted on G2.com.

Response from Alicia Zhang of SOCi

We're thrilled to hear that you're enjoying the scheduling feature and finding it convenient to post on multiple social media sites simultaneously. It's great to hear that it's helping you stay organized and save time with your social media management!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Everything in One Place for Streamlined Social Media Management"
5/5
What do you like best about SOCi?

The best part is having everything in one place! Social media can be overwhelming, so it’s great to have one platform that brings all of our social media sites together. It makes managing everything feel much more straightforward, and that’s stellar. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

It can feel intimidating at first. You really do need to learn the platform and tune in to their webinars to fully get the hang of it and get the most out of it. Review collected by and hosted on G2.com.

Ocean Pines A.
OA
Ocean Pines A.
Admin
Small-Business (50 or fewer emp.)
"Soci as a social media tool"
4/5
What do you like best about SOCi?

The importance of soci advertising lies in targeting. The Soci ads offer precise targeting that enables us to reach people more effectively. We can create one advertising post and upload it to several of our social media apps all at once using a scheduling system. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

That when someone comments on the post there is no easy way to get the notification. I still have to log into the platform and search for clients interaction. Review collected by and hosted on G2.com.

Response from Neil Grasso of SOCi

We're glad to hear that you find SOCi's advertising targeting and scheduling capabilities effective for reaching your audience across multiple social media platforms!

To learn more about setting up notifications or any other aspect of the SOCi platform, we recommend checking out our newly revamped SOCi University!

I’ve included the link below - please note that you must be logged in to SOCi in order to access this resource:

https://university.meetsoci.com/learn/dashboard

Dr Samita C.
DC
Dr Samita C.
Director
Small-Business (50 or fewer emp.)
"Soci for Social Activities"
5/5
What do you like best about SOCi?

One of the newer things I really like is how SOCi is using AI to make social media management much more efficient. Features like the Genius Social Agent can help generate on-brand content, respond to comments and messages, and automate publishing while still keeping everything consistent. I also like the improved reporting and compliance tools, which make it easier to manage multiple locations without sacrificing quality or brand standards. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

It would be great to have a more unified dashboard that combines social media, reviews, messaging, and local SEO into a single customizable view. That would make it easier to prioritize tasks without switching between different sections. Review collected by and hosted on G2.com.

Response from Alicia Zhang of SOCi

We're glad to hear that you find SOCi helpful in staying updated on social activities and Google reviews! If you would like the most up to date SOCi training and content, check out SOCi University: https://university.meetsoci.com/learn/dashboard

Sandra S.
SS
Sandra S.
Small-Business (50 or fewer emp.)
"Streamline Local Marketing with Ease"
4.5/5
What do you like best about SOCi?

SOCi has been a valuable tool for managing our local marketing efforts across multiple channels. I find the platform easy to use and it saves me time. It makes it easy to schedule and publish content, monitor reviews, and maintain a consistent presence online. The review management features are especially helpful in keeping up with guest feedback and responding promptly. I also appreciate the helpful customer support and the centralized review and reputation management. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

There's a bit of a learning curve with SOCi, which can make it challenging to navigate at first. Also, when using the app, it's sometimes hard to find certain pictures or posts, which can be frustrating. Review collected by and hosted on G2.com.

Brennen W.
BW
Brennen W.
Digital Production Specialist
Enterprise (> 1000 emp.)
"Easy Multi-Platform Scheduling at Scale with Top-Notch Support"
5/5
What do you like best about SOCi?

Soci makes it simple to post on multiple platforms across the entire business portfolio. We are able to schedule and monitor content for locations nation wide all in one easy to navigate scheduler page.

Their support team is also top notch and always quick to reply. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

Occasionally Soci does feel reactive in its implementation of features.

I feel like our account reps are also very busy and it leave little time outside our short meetings to really dig into the meat and potatoes of the platform. Review collected by and hosted on G2.com.

Courtney H.
CH
Courtney H.
General Manager
Small-Business (50 or fewer emp.)
"User-Friendly Social Media Management with Top Support"
4.5/5
What do you like best about SOCi?

I like SOCi for its simplicity and user-friendly functionality, which makes it easy for employees of varying tech levels to navigate. I also appreciate the ease of posting across multiple platforms, which helps drive our online presence and brand awareness. The initial setup was straightforward, and we received good support from customer service. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

SOCi could improve by allowing more customization in managing the uniqueness of each platform and what each one specifically needs. This aspect seems less flexible than required for optimizing posts for different environments. Review collected by and hosted on G2.com.

Brooklyn F.
BF
Brooklyn F.
Regional Manager
Small-Business (50 or fewer emp.)
"Soci social software"
5/5
What do you like best about SOCi?

I can easily schedule content for my different locations, edit posts and upload videos with ease Review collected by and hosted on G2.com.

What do you dislike about SOCi?

I wish I could use hashtags and tag businesses using soci Review collected by and hosted on G2.com.

Response from Alicia Zhang of SOCi

Thank you for the great review! We’re so glad to hear that SOCi is helping you easily schedule content, edit posts, and manage social media across your different locations. It’s great to know the platform is making it easier for your team to stay organized with scheduled posts. We also appreciate you sharing your feedback about using hashtags and tagging businesses. Thanks again for your support and for being a valued SOCi customer!

Questions about SOCi? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Matthew K.
MK
Matthew Krell
•
Last activity 3 months ago

How are you using SOCi analytics and scheduling to manage distribution across channels?

​Fei L.
​L
​Fei ​Liu
•
Last activity over 4 years ago

When will we be able to post more than 4 pictures at a time on Instagram and google account?

2 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

10%

SOCi Comparisons
SOCi Features
Social Analytics
Social Publishing
Campaign Optimization
Social Functionality
Campaign Dashboard
Reach
Content Calendar
Content Library
Shared Inbox