What do users say?

Planning and scheduling my posts, and being able to see engagement across all my social media in one place, has been really helpful. I also like having a library where I can save and choose my posts, so I can plan well ahead. Overall, it helps me manage my time better and spend less time on social media. Review collected by and hosted on G2.com.

I don't find any downside in using SOCi, I am not very creative and would like more help in creating posts. Review collected by and hosted on G2.com.

I like that SOCi makes it easier to manage our online presence and keep our property information and marketing organized in one place. It saves time and helps us stay consistent across different platforms. Review collected by and hosted on G2.com.

The biggest thing I dislike about SOCi is that it can sometimes be difficult to navigate, and some features take extra steps to find or update. I also feel like certain functions could be more user-friendly and streamlined to save time. Review collected by and hosted on G2.com.

Soci is very useful for the platforms it supports. It is easy to review the schedule of posts made by yourself and other teams, but to also add your own without overcrowding individual days or events. The interface is simple and its easy to create posts across multiple networks. Review collected by and hosted on G2.com.

It does not support Bluesky and newer social media platforms. I also wish it supported email marketing platforms so I can coordinate and stage campaigns in a more unified way. Review collected by and hosted on G2.com.

SOCi has completely transformed how I manage our online presence. It helps me save time and eliminate the daily stress of social media. Our marketing team provides great content, and SOCi is the magic engine that lets me put it all together. Its intuitive platform lets me schedule and create a full month’s worth of posts in virtually no time. It’s a one-stop shop for everything digital marketing. It streamlines our workflow, keeps our brand consistent, and makes maintaining an active online presence effortless. I also like how easy it is to connect the real estate agents’ social media pages, which helps my agents have more of a social media presence. The initial setup was easy, too. Review collected by and hosted on G2.com.

I wish I could tag people who follow our business page directly from SOCi. It would create more exposure and save me time from having to go into Facebook every day to tag followers. Review collected by and hosted on G2.com.

I use SOCi to schedule my Facebook, Instagram, X pics, and vids, as well as GBP posts, without having to log into each platform separately and schedule them manually. I like that I can easily change something I already scheduled by just dragging it to a different day. This feature is really helpful if I need to pivot and send out a message earlier or later in the month, as I can simply move the day. Review collected by and hosted on G2.com.

I don't like the leave feedback button when it pops up because it is in the way of my scheduling my posts. When I leave feedback, the button does not go away until whenever the scheduled time is on SOCi's end for it to disappear, it disrupts my flow. If it went away or moved after I gave feedback it would be fine. Review collected by and hosted on G2.com.

I find SOCi easy to navigate, and it kind of prompts and gives me ideas to enhance my posts, like by leaving the first comment and boosting to make it a fundraiser. It's very user-friendly and easy to understand, even for people who might not be tech-savvy. I also like that it provides our higher-ups the opportunity to overview our product, ensuring our posts are concise with company standards. Plus, they can see what we're posting from a corporate level. The initial setup was extremely easy. Review collected by and hosted on G2.com.

Nothing, I enjoy using it for my business Review collected by and hosted on G2.com.

Getting everything setup and onboarded to SOCi was easy and a very seamless process.

Being able to schedule my posts out across all connected platforms and having the ability to customize each platform individually. It is all user friendly and I really like being able to see the calendar view.

Everything has been posted accurately and efficiently up to this point. I haven't used much of the AI/Intelligence piece of it yet, but hope to do more of that with the captions of my posts. Review collected by and hosted on G2.com.

I have not experienced any downsides with using SOCi yet. Review collected by and hosted on G2.com.

SOCI makes it easy to schedule my social media posts. I also like the built-in analytics because I can always see how my posts and channels are performing. My access is managed, so I can't use some parts of the tool, but the interface is still intuitive and saves me time because I don’t have to post to each channel natively. I also receive ongoing emails about what’s new in the platform and helpful how-tos. Overall, the support side has been helpful as well. Overall, SOCI performs well, and I've never had it miss a post, which I've encountered with similar tools. Review collected by and hosted on G2.com.

Anything I dislike about SOCI comes down to my limited access, which is controlled by the entity that manages my permissions. Review collected by and hosted on G2.com.

I find SOCi's scheduling feature really useful. It's simple to use and easy to understand, which is great for planning social media content for my retail store on Facebook and Instagram. I also like that I can select multiple accounts at once and customize the posts, allowing me to even add a first comment to be scheduled along with the post. This level of customization helps me manage content more efficiently. Review collected by and hosted on G2.com.

I wish there were prompts or something that shows what's trending. Maybe there is, but I haven't discovered it yet. Also, when looking at the calendar, it would be nice if it could suggest the best times to post content. Another thing is that I use Canva for image editing, but I wish SOCi could auto format images for Instagram and Facebook, so you can have different sizes for each platform. Review collected by and hosted on G2.com.

I find responding to reviews within the SOCi platform really easy, which is great because it saves me from logging into an external review platform. Another feature I really appreciate is the Genius Search, which increases SEO exposure with recommended items and really makes SOCi stand out compared to other competitors. These aspects have been very helpful to our customers. Review collected by and hosted on G2.com.

I have a lot of issues with Yelp integration on SOCi. Sometimes the reviews aren't available to respond to, and the speed at which listings are updated through Yelp is pretty slow. It gets really frustrating when customers update a listing, and it doesn't push to Yelp on time, even though other publishers are updated. Also, it would be helpful if the attributes that need to be filled out in SOCi were highlighted better—like what's basic, advanced, or recommended—in a bulk setting as well as in a more specific area, rather than having to update the listing as a whole. Additionally, the initial setup felt overwhelming because of the amount of information to process. Although SOCi offers a lot of resources, it's hard to retain so much at once, and a more staggered approach to learning new features would make things stick better. Review collected by and hosted on G2.com.