SmileBack Features

Creates feedback forms that are consistent with the design of the site. 22 reviewers of SmileBack have provided feedback on this feature.

Supports the creation and deployment of different survey types on different channels or devices.

Based on 22 SmileBack reviews and verified by the G2 Product R&D team. Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Based on 20 SmileBack reviews and verified by the G2 Product R&D team. Allows designs to adapt automatically to the device that users access the survey or software.

Based on 21 SmileBack reviews and verified by the G2 Product R&D team. Aggregates feedback and transforms feedback into actionable insights.

Based on 20 SmileBack reviews. Triggers creation of a new case after customer leaves feedback.

Based on 21 SmileBack reviews and verified by the G2 Product R&D team. Analyze collected feedback near or in real-time.

As reported in 20 SmileBack reviews. Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Based on 17 SmileBack reviews and verified by the G2 Product R&D team. Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.