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By ConnectWise
How would you rate your experience with SmileBack?
Brand Design Consistency
22 reviewers of SmileBack have provided feedback on this feature.
Creates feedback forms that are consistent with the design of the site.
Survey Deployment
Supports the creation and deployment of different survey types on different channels or devices.
Feedback Collection
Based on 22 SmileBack reviews and verified by the G2 Product R&D team.
Solicits, captures, and centralizes feedback from both structured and unstructured sources.
Device Responsiveness
Based on 20 SmileBack reviews and verified by the G2 Product R&D team.
Allows designs to adapt automatically to the device that users access the survey or software.
Feedback Aggregation
Based on 21 SmileBack reviews and verified by the G2 Product R&D team.
Aggregates feedback and transforms feedback into actionable insights.
Trigger Alerts
20 reviewers of SmileBack have provided feedback on this feature.
Triggers creation of a new case after customer leaves feedback.
Real-Time Analysis
Analyze collected feedback near or in real-time.
Real-Time Action
Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.
Security
Based on 17 SmileBack reviews and verified by the G2 Product R&D team.
Provides a secure and compliant system.
System Monitoring
Continually inspects, audits, and monitors system to keep it up to date.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.