SingleInterface Features

Mapped-out responses for conversations.

Artificial intelligence (AI) and chatbot involvement.

Live human component of conversations.

Quality of interface for designing and customizing conversation maps.

Conversations enacted over social media.

Conversations enacted through embedding or pop-ups on websites.

Conversations enacted through text message (SMS).

Conversations enacted through voice assistants.

Conversations enacted through other channels.

Overall quality of customer targeting based on needs or situations.

Creation and modification of customer profiles based on conversations.

Reporting based around specific and overall conversation results.

Capture and organization of leads from conversations.

Success rate of conversations leading to customer purchases.

Integrates with software or mobile apps via SDK or API This feature was mentioned in 23 SingleInterface reviews.

Allows users to designate geofences for location-based marketing campaigns This feature was mentioned in 23 SingleInterface reviews.

As reported in 21 SingleInterface reviews. Targets customers based on their Wi-Fi connection

Based on 19 SingleInterface reviews. Integrates with Bluetooth Low Energy (BLE) beacons to execute location-based marketing campaigns

Based on 19 SingleInterface reviews. Targets customers based on IP data

As reported in 20 SingleInterface reviews. Provide incentives for reviewers, such as coupons and gift cards.

Manage syndication to distribute reviews across multiple channels. 19 reviewers of SingleInterface have provided feedback on this feature.

As reported in 18 SingleInterface reviews. Analyze data points such as page views, average rating, or consumer sentiment.

Based on 18 SingleInterface reviews. Support multiple types of user generated content such as text, video, or photos.

Manage product samples used for promotional purposes. 18 reviewers of SingleInterface have provided feedback on this feature.

Based on 24 SingleInterface reviews. Identifies users when they enter or exit a predefined geolocation

As reported in 23 SingleInterface reviews. Generates an automated notification, text message, or in-app message to users in a predefined geolocation

As reported in 23 SingleInterface reviews. Analyzes the performance of location-based marketing campaigns based on foot traffic, POS data, etc.

Based on 23 SingleInterface reviews. Meets compliance standards (e.g. GDPR, CCPA) regarding personal data privacy

Records sales calls and facilitates playback

Utilizes machine learning technology to analyze recorded sales calls

Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time

Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text

Utilizes artificial intelligence technology to discover insights within recorded sales calls

As reported in 36 SingleInterface reviews. Allows businesses to upload their location information en masse.

As reported in 35 SingleInterface reviews. Product can be used on any content management system.

Product is intended for specific types of content management systems. This feature was mentioned in 33 SingleInterface reviews.

Based on 33 SingleInterface reviews. Provides analytics concerning traffic to each location.

Based on 32 SingleInterface reviews. Provides data on customers and customer behavior based on location.

As reported in 30 SingleInterface reviews. Allows customers to see a full list of all locations.

Allows customers to filter locations based on products or other categories. 31 reviewers of SingleInterface have provided feedback on this feature.

Based on 31 SingleInterface reviews. Map is supported on mobile devices.

As reported in 31 SingleInterface reviews. Product can use geolocation to automatically point customers toward the closest location.

Ability to submit location data to a wide variety of digital services This feature was mentioned in 53 SingleInterface reviews.

Ability to submit location data to major aggregators 51 reviewers of SingleInterface have provided feedback on this feature.

Based on 50 SingleInterface reviews. Consistently monitors search engines and directories and removes duplicate listings

Based on 50 SingleInterface reviews. Offers the ability to enhance listings with menus, photos, videos, or other rich data

As reported in 52 SingleInterface reviews. Changes to location data are synced across listings immediately and in real time

Based on 52 SingleInterface reviews. Provides data or insights into listing performance and engagement

As reported in 33 SingleInterface reviews. Monitor and report on ranking in local search results

Report on local citations and distribute accurate listing data to directories and search engines This feature was mentioned in 34 SingleInterface reviews.

Optimize or automate content for Google My Business 34 reviewers of SingleInterface have provided feedback on this feature.

Based on 33 SingleInterface reviews. Monitor online reviews and brand reputation

Based on 32 SingleInterface reviews. Integrate with social media and offer management or automation tools

As reported in 34 SingleInterface reviews. Provide insights and data visualizations from a comprehensive dashboard

The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.

The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.

Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.

The ability to integrate customer service into all channels.

The ability to integrate marketing tools into all channels.

Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.

The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.

Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.

The ability to transfer data between channels in order to streamline operations.

Based on 21 SingleInterface reviews. Provide multiple methods of user authentication such as social media accounts.

As reported in 23 SingleInterface reviews. Generate review forms and questionnaires to gather feedback from users.

Ability to personalize review forms and questionnaires based on user type. This feature was mentioned in 23 SingleInterface reviews.

Based on 21 SingleInterface reviews. Allow users to share, like/dislike, and comment on reviews.

Consumers can ask questions about products and request feedback from peers. This feature was mentioned in 21 SingleInterface reviews.

Checks to ensure the reviewers are real people who used the products. 21 reviewers of SingleInterface have provided feedback on this feature.

Evaluate consumer feedback to ensure that it's authentic and relevant. 21 reviewers of SingleInterface have provided feedback on this feature.

Based on 21 SingleInterface reviews. Define and implement terms and conditions for privacy, copyright, or intellectual property.

As reported in 20 SingleInterface reviews. Reviews can be collected directly from e-commerce platforms or online stores.

Reviews can be distributed across multiple channels (online, in store, etc.). This feature was mentioned in 20 SingleInterface reviews.

Allow consumers to provide feedback while interacting with customer service representatives. This feature was mentioned in 20 SingleInterface reviews.

As reported in 19 SingleInterface reviews. Generate multiple types of badges based on user ratings.

Based on 19 SingleInterface reviews. Create reviews widgets that can be embedded on websites and online stores.

Provide APIs or direct integration with e-commerce software and website builders. 19 reviewers of SingleInterface have provided feedback on this feature.

As reported in 19 SingleInterface reviews. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.

Integrate with EDC machine and accept all forms of credit cards

Allow payment via loyalty points as a legal tender

Supports payment from all standard digital wallets

Allows UPI payment integration

Allows payment in the form of meal vouchers, to support varied categories of customers

Enables customers to pay using a gift voucher

Address the masses with denomination-based cash payments

Provides options to customers to pay on installment

Speeds up check-out lines with sales through barcode scanning

Supports printing of bills and sends e-Receipt to customers’ mobile numbers

Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others

Allows advance order booking for customer convenience

Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet

Helps inventory tracking, inventory shrinkage and stock optimization

Notifies when a stock for particular product is running low before it runs out

Organize and filter inventory based on assigned categories (such as by size, style, or color)

Track inventory levels across multiple store locations

Create purchase order and order stock directly from the system

Track sales , inventory by category, cost of goods sold, profit margin etc

Allows visibility into real-time business data and insights remotely

Easily export any report to Excel/CSV, PDF and share a URL

Allow visibility into data from anywhere outside the store

Enable to see what customers buy across channels and offer service tailored to their needs.

Drive loyalty and ensure customers join store's loyalty program

Create customer profiles and offer special discounts as per their purchase history

Keep track of productivity per time period, employees’ ins and outs

Allow new staff up to speed in no time and with intuitive learning modules

Enable automated commission tracking and record sales done by each sales representative

Provides employees with personal accounts to login and assign different sets of permissions to different roles

Provide a tool to schdule employee shift

Allows reaching out to customer support 24/7 through tollfree number

Resolve queries through email and chat support

Allows saving of all pending or solved tickets in the system

Access to one on one session and free webinars to get started with the product

Allows connecting with peers and see how other retailers are using the system

Easily integrate with accounting tools

Easily integrate with e-commerce tools to enable online sales

Allows integration with stores at multiple location

Condenses long documents or text into a brief summary.

As reported in 19 SingleInterface reviews. Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input 10 reviewers of SingleInterface have provided feedback on this feature.

As reported in 10 SingleInterface reviews. Works across multiple software systems or databases

Based on 16 SingleInterface reviews. Capability to perform complex tasks without constant human input

Works across multiple software systems or databases 16 reviewers of SingleInterface have provided feedback on this feature.

Based on 16 SingleInterface reviews. Improves performance based on feedback and experience

As reported in 17 SingleInterface reviews. Anticipates needs and offers suggestions without prompting

As reported in 16 SingleInterface reviews. Makes informed choices based on available data and objectives

Improves performance based on feedback and experience 12 reviewers of SingleInterface have provided feedback on this feature.

Engages in human-like conversation for task delegation 12 reviewers of SingleInterface have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives