# ShopCall Reviews **Vendor:** ShopCall **Category:** [Other Video Software](https://www.g2.com/categories/other-video) **Average Rating:** 4.6/5.0 **Total Reviews:** 4 ## About ShopCall The sales assistant uses all his experience and professionalism to help the customer in his choice, maximizing sales and satisfaction. Help them find what they are looking for by presenting and comparing products during the live video. Integrate Shopcall on your e-commerce or use it in stand-alone mode. ## ShopCall Reviews ### 1. About ShopCall **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek V. | Subject Matter Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about ShopCall?** ShopCall is a service that enables customers to have real time video consultation with sales represented while they shop online. This service allow customers to ask questions about the product they are interested in, receive product demonstration and is physically present in the shop **What do you dislike about ShopCall?** ShopCall provides video consultation with sales but delivery of those items takes more times.We can only see the product but manufacturing quality doesn't know. **What problems is ShopCall solving and how is that benefiting you?** ShopCall is a service that provides real time video consultation with sales representative while they shop online.This is provided many services like- 1-Solving doubt related products in which you are interested in. 2-Product is available or not at this time. ### 2. Good offline shopping experience through live, high definition video call. **Rating:** 4.0/5.0 stars **Reviewed by:** Devanshi V. | Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about ShopCall?** You don't need to install the app to have the shopping experience; you can browse the store only by clicking the shopcall link. Thus you only need a smartphone to have the overall experience. **What do you dislike about ShopCall?** Sometimes I have experienced problems with customer service and credit card problems. Whenever there is a problem with a product, its challenging to get in contact with customer care. **What problems is ShopCall solving and how is that benefiting you?** In modern days, after covid, people prefer to do online shopping. But it's challenging to browse through the product through just photos, but shopcall solves this problem by giving an offline shopping experience without the hassle of going to the shop. ### 3. Shopcall **Rating:** 4.5/5.0 stars **Reviewed by:** Yendava R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about ShopCall?** It helps in increasing sales and increasing the conversion rates.Gives an excellent customer experience. It helps in up-selling and cross-selling, which in return allows customers. **What do you dislike about ShopCall?** it gives a little delay in delivery and also the available discounts is very less when compared to other applications. **What problems is ShopCall solving and how is that benefiting you?** It benefits in conversion rates. Video communications will benefit the customers much better which gives the answers faster and in an efficient way. ### 4. Future of Sales: Live Video Call Shopping Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Vikash C. | Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about ShopCall?** Customers can chat live or video call with the sales assistant with a button click. It is simple to add as a widget. Therefore, a step forward from the physical shop towards the digital one. **What do you dislike about ShopCall?** Getting reconnected with the same sales assistant could be difficult **What problems is ShopCall solving and how is that benefiting you?** Co-browsing along with the sales assistant would help customer onboarding, who are unfamiliar with technology. It generally builds brand trust with the customers. - [View ShopCall pricing details and edition comparison](https://www.g2.com/products/shopcall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+19%3A47%3A02+-0500&secure%5Bsession_id%5D=8b0b751e-abe5-4b95-b238-430b07acc8e1&secure%5Btoken%5D=4b312c75696ccb080f0630829d557d538507540699acb4849bb8b4e346eb70a5&format=llm_user) ## ShopCall Features **Content** - Types - Migration - Publishing - UGC **Engagement** - Live Streaming - Omnichannel - Personalization - Conversational Commerce - Moderation **Social Shopping** - Promotions - Shoppable Media - AR/VR - Social Store **Analytics** - Product Insights - Social Listening - Campaigns ## Top ShopCall Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,133 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - 4.7/5.0 (624 reviews)