--- title: ShopCall Reviews meta\_title: 'ShopCall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ShopCall works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 4 scale: '5' date\_modified: '2025-10-31' parent\_category: name: Video url: https://www.g2.com/categories/video --- # ShopCall Reviews & Product Details The sales assistant uses all his experience and professionalism to help the customer in his choice, maximizing sales and satisfaction. Help them find what they are looking for by presenting and comparing products during the live video. Integrate Shopcall on your e-commerce or use it in stand-alone mode. * * * Seller [ShopCall](https://www.g2.com/sellers/shopcall-61b221a8-c604-4815-8f9f-6d8d223edcc4) Discussions [ShopCall Community](https://www.g2.com/products/shopcall/discuss) Show More ## Top-Rated Alternatives [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,222) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Bazaarvoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ ![VideoLan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VideoLan") VideoLan 4.7/5(630) ](https://www.g2.com/products/videolan/reviews) [ View All Alternatives ](https://www.g2.com/products/shopcall/competitors/alternatives) ![Abhishek V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek V.") AV Abhishek V. Subject Matter Expert Small-Business (50 or fewer emp.) 2/24/2023 "About ShopCall" 5/5 What do you like best about ShopCall? ShopCall is a service that enables customers to have real time video consultation with sales represented while they shop online. This service allow customers to ask questions about the product they are interested in, receive product demonstration and is physically present in the shop Review collected by and hosted on G2.com. What do you dislike about ShopCall? ShopCall provides video consultation with sales but delivery of those items takes more times.We can only see the product but manufacturing quality doesn't know. Review collected by and hosted on G2.com. What problems is ShopCall solving and how is that benefiting you? ShopCall is a service that provides real time video consultation with sales representative while they shop online.This is provided many services like- 1-Solving doubt related products in which you are interested in. 2-Product is available or not at this time. Review collected by and hosted on G2.com. Show More 11/14/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Devanshi V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devanshi V.") DV Devanshi V. Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 2/23/2023 "Good offline shopping experience through live, high definition video call." 4/5 What do you like best about ShopCall? You don't need to install the app to have the shopping experience; you can browse the store only by clicking the shopcall link. Thus you only need a smartphone to have the overall experience. Review collected by and hosted on G2.com. What do you dislike about ShopCall? Sometimes I have experienced problems with customer service and credit card problems. Whenever there is a problem with a product, its challenging to get in contact with customer care. Review collected by and hosted on G2.com. What problems is ShopCall solving and how is that benefiting you? In modern days, after covid, people prefer to do online shopping. But it's challenging to browse through the product through just photos, but shopcall solves this problem by giving an offline shopping experience without the hassle of going to the shop. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Yendava R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yendava R.") YR Yendava R. Inside Sales Manager Mid-Market (51-1000 emp.) 4/25/2023 "Shopcall" 4.5/5 What do you like best about ShopCall? It helps in increasing sales and increasing the conversion rates.Gives an excellent customer experience. It helps in up-selling and cross-selling, which in return allows customers. Review collected by and hosted on G2.com. What do you dislike about ShopCall? it gives a little delay in delivery and also the available discounts is very less when compared to other applications. Review collected by and hosted on G2.com. What problems is ShopCall solving and how is that benefiting you? It benefits in conversion rates. Video communications will benefit the customers much better which gives the answers faster and in an efficient way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vikash C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikash C.") VC Vikash C. Data Engineer Small-Business (50 or fewer emp.) 4/14/2023 "Future of Sales: Live Video Call Shopping Assistant" 5/5 What do you like best about ShopCall? Customers can chat live or video call with the sales assistant with a button click. It is simple to add as a widget. Therefore, a step forward from the physical shop towards the digital one. Review collected by and hosted on G2.com. What do you dislike about ShopCall? Getting reconnected with the same sales assistant could be difficult Review collected by and hosted on G2.com. What problems is ShopCall solving and how is that benefiting you? Co-browsing along with the sales assistant would help customer onboarding, who are unfamiliar with technology. It generally builds brand trust with the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of ShopCall for G2 to provide buying insight. 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