ShopCall enables real-time video consultations with sales representatives, enhancing the online shopping experience. But while customers can interact with the products, the delivery times are longer and the manufacturing quality remains unclear.
View Full ReviewShopCall Reviews (4)
ShopCall Reviews (4)

You don't need to install the app to have the shopping experience; you can browse the store only by clicking the shopcall link. Thus you only need a smartphone to have the overall experience. Review collected by and hosted on G2.com.
Sometimes I have experienced problems with customer service and credit card problems. Whenever there is a problem with a product, its challenging to get in contact with customer care. Review collected by and hosted on G2.com.

It helps in increasing sales and increasing the conversion rates. Gives an excellent customer experience. It helps in up-selling and cross-selling, which in return allows customers. Review collected by and hosted on G2.com.
it gives a little delay in delivery and also the available discounts is very less when compared to other applications. Review collected by and hosted on G2.com.

Customers can chat live or video call with the sales assistant with a button click. It is simple to add as a widget. Therefore, a step forward from the physical shop towards the digital one. Review collected by and hosted on G2.com.
Getting reconnected with the same sales assistant could be difficult Review collected by and hosted on G2.com.
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