Link copied to clipboard

# ShipWorks vs Shippo Comparison - What are their main differences?

Share
[
Export
](/compare/shipworks/shippo-shippo/export.csv)

ShipWorksShippo[+ Add Product](#)

Pricing

**ShipWorks**
Free Trial

**$499 / mo** 10,000 Shipments / mo · Basic - High Volume

**Shippo**
Free Trial

**Free** · Starter

**Pricing Insights**
from reviews

Time to Implement

**ShipWorks**
Not enough reviews yet

**Shippo**
\<1 month

Based on 13 responses

Return on Investment

**ShipWorks**
Not enough reviews yet

**Shippo**
7 months

Based on 9 responses

Perceived Cost

**ShipWorks**
Not enough reviews yet

**Shippo**
$$$$$

Average Discount

**ShipWorks**
Not enough reviews yet

**Shippo**
8%

 ![ShipWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5c252ed2d57fee1e611c199c07f76ea/shipworks.png "ShipWorks")

 ![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**ShipWorks**
Not enough data

**Shippo**
[
Label Creation (4)
](https://www.g2.com/products/shippo-shippo/reviews?filters%5Bsentiment_snippet%5D=1251248&qs=pros-and-cons#reviews)[
Label Printing (4)
](https://www.g2.com/products/shippo-shippo/reviews?filters%5Bsentiment_snippet%5D=1251045&qs=pros-and-cons#reviews)[
Label Issues (3)
](https://www.g2.com/products/shippo-shippo/reviews?filters%5Bsentiment_snippet%5D=1252668&qs=pros-and-cons#reviews)[
Account Issues (2)
](https://www.g2.com/products/shippo-shippo/reviews?filters%5Bsentiment_snippet%5D=2141129&qs=pros-and-cons#reviews)

Integrations

**ShipWorks**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a370eb43b90ec1819ded5e50bd813ed5/freshdesk-and-freshservice.png "Product Avatar Image")

Freshdesk and Freshservice

](https://www.g2.com/products/freshdesk-and-freshservice/reviews)[
View all
](https://www.g2.com/products/shipworks/integrations)

**Shippo**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_184a1f103b19d6beaa919fcbfb7d3bdc/woocommerce.png "Product Avatar Image")

WooCommerce

](https://www.g2.com/products/woocommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[
View all
](https://www.g2.com/products/shippo-shippo/integrations)

Screenshots

**ShipWorks**
 ![ShipWorks screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/128329/Best-Rate2.jpg)

**Shippo**
 ![Shippo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1383488/Shopify-App-Store-Screenshot-Previews-_1600x900_-_1_.jpg)

**Ratings**
from reviews

Meets Requirements

**ShipWorks**

9.3

9.310

**Shippo**

8.6

8.658

Ease of Use

**ShipWorks**

9.2

9.210

**Shippo**

8.9

8.960

Ease of Setup

**ShipWorks**

9.0

9.05

**Shippo**

9.0

9.024

Ease of Admin

**ShipWorks**
Not enough data

**Shippo**

9.4

9.415

Quality of Support

**ShipWorks**

8.9

8.99

**Shippo**

7.8

7.847

Has the product been a good partner in doing business?

**ShipWorks**
Not enough data

**Shippo**

9.2

9.214

Product Direction (% positive)

**ShipWorks**

5.3

5.310

**Shippo**

8.0

8.059

**Features**
ratings from reviews

Shipping[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

Not enough data

8.7

46

Labels

Label Printing

Not enough data

9.4(won by default)

43

Return labels

Not enough data

8.2(won by default)

33

Bar codes

Not enough data

8.8(won by default)

26

Shipping Labels

Not enough data

Not enough data

Order management

Shipment Tracking

Not enough data

9.1(won by default)

36

Third-Party Integrations

Not enough data

8.9(won by default)

35

Manage orders

Not enough data

8.8(won by default)

35

Order Status

Not enough data

8.8(won by default)

33

Shipping Services Integration

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Carrier and rate management

Quick rate comparison

Not enough data

9.4(won by default)

38

Vendor availability

Not enough data

9.4(won by default)

31

Flat rate services

Not enough data

8.7(won by default)

34

Auditing & Claim Filing Services

Not enough data

Not enough data

Inventory management

Low stock alerts

Not enough data

7.3(won by default)

19

Automated inventory orders

Not enough data

8.1(won by default)

21

Assign suppliers

Not enough data

8.3(won by default)

20

Reports

Shipment reports

Not enough data

8.8(won by default)

30

Inventory reports

Not enough data

8.0(won by default)

23

Unshipped products

Not enough data

8.5(won by default)

22

Additional Functionality

AI Copilot

Not enough data

Not enough data

Shipping Optimization

Not enough data

Not enough data

Cost Recovery

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Third Party Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Claim Filing

Not enough data

Not enough data

Package Analytics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Carrier Invoice Auditing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Container Shipping

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Bills of Lading

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Parcel Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Shipment Price Calculation

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Ocean Shipping

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Drop Shipping[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

9.6

7

Product Sales

Product Search

Not enough data

Not enough data

Product Reviews

Not enough data

Not enough data

Product Filters

Not enough data

Not enough data

Product Page Customization

Not enough data

Not enough data

Administration

Reports & Analytics

Not enough data

8.7(won by default)

5

Status Tracking

Not enough data

9.7(won by default)

6

Pricing Automation

Not enough data

9.7(won by default)

5

E-commerce Platform Integration

Not enough data

10.0(won by default)

6

Process Automation

Not enough data

9.7(won by default)

5

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Dropshipping Services

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Online Catalog

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Product Information Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Sourcing Management

Not enough data

Not enough data

Customer Service Management

Not enough data

Not enough data

Show 1 feature category with incomplete data

Shipping Insurance[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Shipping Insurance

Shipment Tracking Integrations

Not enough data

Not enough data

Reporting & Analytics

Not enough data

Not enough data

Claim Tracking

Not enough data

Not enough data

Cargo Tracking

Not enough data

Not enough data

B2C E-Commerce Tracking

Not enough data

Not enough data

Claim Filing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ShipWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5c252ed2d57fee1e611c199c07f76ea/shipworks.png "ShipWorks")](https://www.g2.com/products/shipworks/reviews)

ShipWorks

Small-Business(50 or fewer emp.)

75.0%

Mid-Market(51-1000 emp.)

25.0%

Enterprise(\> 1000 emp.)

0%

[![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")](https://www.g2.com/products/shippo-shippo/reviews)

Shippo

Small-Business(50 or fewer emp.)

88.0%

Mid-Market(51-1000 emp.)

12.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

75.0%

88.0%

Mid-Market

(51-1000 emp.)

25.0%

12.0%

Enterprise

(\> 1000 emp.)

0%

0%

Reviewers' Industry

[![ShipWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5c252ed2d57fee1e611c199c07f76ea/shipworks.png "ShipWorks")](https://www.g2.com/products/shipworks/reviews)
ShipWorks

Wholesale

25.0%

Retail

25.0%

Consumer Goods

16.7%

Furniture

8.3%

Food Production

8.3%

Other

16.7%

[![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")](https://www.g2.com/products/shippo-shippo/reviews)
Shippo

Retail

26.7%

Apparel & Fashion

9.3%

Consumer Goods

6.7%

Arts and Crafts

5.3%

Automotive

4.0%

Other

48.0%

FAQs

## ShipWorks vs Shippo FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Shippo vs ShipWorks?

Shippo and ShipWorks differ most clearly in their reviewer-cited strengths, with Shippo excelling in label creation and ShipWorks in customer support.

| | [Shippo](https://www.g2.com/products/shippo-shippo/reviews) | [ShipWorks](https://www.g2.com/products/shipworks/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.2/5 (77 reviews) | 4.3/5 (12 reviews) |
| Ease of Setup score | 9.0 | 9.0 |
| Quality of Support score | 7.8 | 8.9 |
| Top Reviewer-Cited Strength | Label Creation (4 all-time mentions) | Customer Support (multiple recent reviews) |

### How do the pricing models of Shippo and ShipWorks compare?

Shippo is favored for value by reviewers, with higher satisfaction on price-related dimensions.

- **Shippo:** In recent reviews, many highlight Shippo's affordable pricing and cost-saving features, especially for small businesses and startups.
- **ShipWorks:** Reviewers do not cite pricing as a standout benefit, focusing more on support and reliability.
- **Switching reasons:** Several reviewers mention switching to Shippo for lower shipping costs compared to competitors.

### What are the best alternatives to Shippo and ShipWorks?

The best alternatives to Shippo and ShipWorks are Easyship, ShipStation, and Sendcloud.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Shippo](https://www.g2.com/products/shippo-shippo/reviews) | 4.2/5 (77 reviews) | — | Affordable pricing and cost savings for small businesses | Label Creation (4 all-time mentions) |
| [ShipWorks](https://www.g2.com/products/shipworks/reviews) | 4.3/5 (12 reviews) | — | — | Customer Support (multiple recent reviews) |
| [Easyship](https://www.g2.com/products/easyship/reviews) | 4.4/5 (179 reviews) | Small-Business | — | — |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588 reviews) | Small-Business | — | — |
| [Sendcloud](https://www.g2.com/products/sendcloud/reviews) | 4.5/5 (158 reviews) | Small-Business | — | — |

### Which Shipping features should I prioritize when comparing Shippo and ShipWorks?

Buyers comparing Shippo and ShipWorks should prioritize label creation, integrations, cost efficiency, support quality, and automation.

- **Label creation:** Shippo (4 all-time mentions); ShipWorks (recent reviews cite ease of label printing)
- **Integrations:** Shippo (Shopify: 9 all-time mentions, Airtable, WooCommerce); ShipWorks (Amazon, WooCommerce, UPS Worldship cited in recent reviews)
- **Cost efficiency:** Shippo (cost efficiency and cost saving, 1 all-time mention each); ShipWorks (not cited)
- **Support quality:** Shippo (Quality of Support score: 7.8); ShipWorks (Quality of Support score: 8.9, multiple recent reviews highlight strong support)
- **Automation:** Shippo (automation, 1 all-time mention); ShipWorks (automated tasks and scheduling cited in reviews)

### What are the pros and cons of Shippo vs ShipWorks?

Shippo's headline strength is label creation and cost savings, while ShipWorks stands out for customer support and reliability.

- **Shippo strengths:** Label creation (4 all-time mentions), label printing (4), ease of use (2), ecommerce and marketplace integration (2 each), rate comparison (2), cost efficiency and cost saving (1 each), automation (1).
- **Shippo trade-offs:** Label issues (3 all-time mentions), account issues (2), integration issues (2), order management issues (2), carrier limitations (1).
- **ShipWorks strengths:** Customer support (multiple recent reviews), ease of use and navigation, robust integrations with Amazon, WooCommerce, and UPS Worldship, automated tasks and scheduling, customizable templates.
- **ShipWorks trade-offs:** Occasional software glitches, complexity for advanced customization, minor interface and reporting limitations, some reviewers note slow performance at times.

### Is Shippo or ShipWorks better for small businesses?

Shippo is better suited for small businesses, with reviewers frequently citing its affordability and integrations for small-scale operations.

- **Shippo:** Reviewers highlight Shippo's cost savings, easy setup, and integrations with platforms like Shopify and Etsy as key benefits for small businesses.
- **ShipWorks:** Reviewers note ShipWorks' reliability and support, but do not specifically emphasize small-business fit in recent reviews.

### Which Shipping platform has better integrations?

Shippo is favored for integrations, with more reviewer-cited connections to ecommerce platforms.

- **Shippo:** Shopify (9 all-time mentions), Airtable, WooCommerce (recent reviews cite these integrations as valuable for streamlining fulfillment and order management).
- **ShipWorks:** Amazon, WooCommerce, UPS Worldship (recent reviews highlight these integrations for automating shipping and order processing).

### How do Shippo and ShipWorks compare on customer support?

ShipWorks leads on Quality of Support with a 1.1-point advantage over Shippo (8.9 vs 7.8).

- **Shippo:** Reviewers describe support as generally responsive, but some cite challenges with account issues and difficulty reaching customer service.
- **ShipWorks:** Multiple reviewers praise ShipWorks for outstanding, fast, and highly effective customer support, including remote troubleshooting and custom template assistance.

### Which is easier to implement, Shippo or ShipWorks?

Shippo and ShipWorks are at parity on Ease of Setup, both scoring 9.0.

- **Shippo:** Reviewers consistently describe setup as quick and easy, with many citing minimal learning curve and fast onboarding.
- **ShipWorks:** Reviewers note straightforward setup, with support teams assisting effectively when needed; some mention minor complexity for advanced customization.

Alternatives

**ShipWorks Alternatives**

 ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship")

[
Easyship
](/products/easyship/reviews)

 ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")

[
ShipHero
](/products/shiphero/reviews)

 ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye")

[
FarEye
](/products/fareye/reviews)

 ![Sendcloud](https://images.g2crowd.com/uploads/product/hd_favicon/013f001a6452ffd1eb969d493bf15fc1/sendcloud.svg "Sendcloud")

[
Sendcloud
](/products/sendcloud/reviews)

**Shippo Alternatives**

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

[
ShipStation
](/products/shipstation/reviews)

 ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship")

[
Easyship
](/products/easyship/reviews)

 ![Sendcloud](https://images.g2crowd.com/uploads/product/hd_favicon/013f001a6452ffd1eb969d493bf15fc1/sendcloud.svg "Sendcloud")

[
Sendcloud
](/products/sendcloud/reviews)

 ![EasyPost](https://images.g2crowd.com/uploads/product/hd_favicon/d6a741352738d1f501f446cc06ad6c0c/easypost.svg "EasyPost")

[
EasyPost
](/products/easypost/reviews)

## ShipWorks vs Shippo

- Reviewers felt that ShipWorks meets the needs of their business better than Shippo.
- When comparing quality of ongoing product support, reviewers felt that ShipWorks is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shippo over ShipWorks.