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# ShipStation vs ShipWorks Comparison - What are their main differences?

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Pricing

**ShipStation**
Free Trial

**Starting at $29.99** 10 Users Per Month · Standard

**ShipWorks**
Free Trial

**$499 / mo** 10,000 Shipments / mo · Basic - High Volume

**Pricing Insights**
from reviews

Time to Implement

**ShipStation**
1 month

Based on 26 responses

**ShipWorks**
Not enough reviews yet

Return on Investment

**ShipStation**
9 months

Based on 24 responses

**ShipWorks**
Not enough reviews yet

Perceived Cost

**ShipStation**
$$$$$

**ShipWorks**
Not enough reviews yet

Average Discount

**ShipStation**
7%

**ShipWorks**
Not enough reviews yet

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

 ![ShipWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5c252ed2d57fee1e611c199c07f76ea/shipworks.png "ShipWorks")

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**Pros & Cons**
from reviews

**ShipStation**
[
Ease of Use (10)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743073&qs=pros-and-cons#reviews)[
Easy Integrations (8)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327966&qs=pros-and-cons#reviews)[
Expensive (6)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1747007&qs=pros-and-cons#reviews)[
Poor Customer Support (6)
](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743655&qs=pros-and-cons#reviews)

**ShipWorks**
Not enough data

Integrations

**ShipStation**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4d5124cc7be8adf2ae46ebe1a62565e5/absolute-web.jpg "Product Avatar Image")

Absolute Web

](https://www.g2.com/products/absolute-web/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b98652524ad60fd1202093e04043e32/acenda.png "Product Avatar Image")

Acenda

](https://www.g2.com/products/acenda/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[
View all
](https://www.g2.com/products/shipstation/integrations)

**ShipWorks**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a370eb43b90ec1819ded5e50bd813ed5/freshdesk-and-freshservice.png "Product Avatar Image")

Freshdesk and Freshservice

](https://www.g2.com/products/freshdesk-and-freshservice/reviews)[
View all
](https://www.g2.com/products/shipworks/integrations)

Screenshots

**ShipStation**
 ![ShipStation screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1581335/img-SS-API-app-listing-Grow-SMB-1600x900.png)

**ShipWorks**
 ![ShipWorks screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/128329/Best-Rate2.jpg)

**Ratings**
from reviews

Meets Requirements

**ShipStation**

8.6

8.6451

**ShipWorks**

9.3

9.310

Ease of Use

**ShipStation**

8.7

8.7457

**ShipWorks**

9.2

9.210

Ease of Setup

**ShipStation**

8.4

8.4244

**ShipWorks**

9.0

9.05

Ease of Admin

**ShipStation**

8.6

8.6216

**ShipWorks**
Not enough data

Quality of Support

**ShipStation**

7.9

7.9412

**ShipWorks**

8.9

8.99

Has the product been a good partner in doing business?

**ShipStation**

8.5

8.5213

**ShipWorks**
Not enough data

Product Direction (% positive)

**ShipStation**

7.6

7.6426

**ShipWorks**

5.3

5.310

**Features**
ratings from reviews

Shipping[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

8.3

309

Not enough data

Labels

Label Printing

8.9(won by default)

284

Not enough data

Return labels

8.5(won by default)

251

Not enough data

Bar codes

Feature Not Available

Not enough data

Shipping Labels

Not enough data

Not enough data

Order management

Shipment Tracking

8.9(won by default)

268

Not enough data

Third-Party Integrations

8.7(won by default)

272

Not enough data

Manage orders

8.9(won by default)

270

Not enough data

Order Status

8.8(won by default)

262

Not enough data

Shipping Services Integration

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Carrier and rate management

Quick rate comparison

8.5(won by default)

257

Not enough data

Vendor availability

8.1(won by default)

220

Not enough data

Flat rate services

8.4(won by default)

229

Not enough data

Auditing & Claim Filing Services

Not enough data

Not enough data

Inventory management

Low stock alerts

7.0(won by default)

174

Not enough data

Automated inventory orders

7.2(won by default)

176

Not enough data

Assign suppliers

Feature Not Available

Not enough data

Reports

Shipment reports

8.4(won by default)

234

Not enough data

Inventory reports

7.5(won by default)

189

Not enough data

Unshipped products

Feature Not Available

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Shipping Optimization

Not enough data

Not enough data

Cost Recovery

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Third Party Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Claim Filing

Not enough data

Not enough data

Package Analytics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Carrier Invoice Auditing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Container Shipping

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Bills of Lading

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Parcel Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Shipment Price Calculation

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Ocean Shipping

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Drop Shipping[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.3

51

Not enough data

Product Sales

Product Search

8.3(won by default)

39

Not enough data

Product Reviews

7.4(won by default)

33

Not enough data

Product Filters

8.1(won by default)

38

Not enough data

Product Page Customization

7.7(won by default)

33

Not enough data

Administration

Reports & Analytics

8.2(won by default)

48

Not enough data

Status Tracking

9.1(won by default)

49

Not enough data

E-commerce Platform Integration

8.8(won by default)

48

Not enough data

Process Automation

8.7(won by default)

44

Not enough data

Pricing Automation

Feature Not Available

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Dropshipping Services

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Online Catalog

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Product Information Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Sourcing Management

Not enough data

Not enough data

Customer Service Management

Not enough data

Not enough data

Show 1 feature category with incomplete data

Freight Management[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Carrier Management

Carrier Information

Not enough data

Not enough data

Evaluation

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Freight Modes

Definitions

Not enough data

Not enough data

Pricing

Not enough data

Not enough data

Selection

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Customer Management

Customer Portal

Not enough data

Not enough data

Quotes

Not enough data

Not enough data

Documents

Not enough data

Not enough data

Additional Functionality

Local Forwarders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Rate Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Waybills

Not enough data

Not enough data

LTL/Shared Truckload

Not enough data

Not enough data

For Freight Operations

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

International Forwarders

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Shipment Tracking

Not enough data

Not enough data

3PL Management

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Fleet Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Truckload Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")](https://www.g2.com/products/shipstation/reviews)

ShipStation

Small-Business(50 or fewer emp.)

90.5%

Mid-Market(51-1000 emp.)

8.8%

Enterprise(\> 1000 emp.)

0.7%

[![ShipWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5c252ed2d57fee1e611c199c07f76ea/shipworks.png "ShipWorks")](https://www.g2.com/products/shipworks/reviews)

ShipWorks

Small-Business(50 or fewer emp.)

75.0%

Mid-Market(51-1000 emp.)

25.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

90.5%

75.0%

Mid-Market

(51-1000 emp.)

8.8%

25.0%

Enterprise

(\> 1000 emp.)

0.7%

0%

Reviewers' Industry

[![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")](https://www.g2.com/products/shipstation/reviews)
ShipStation

Retail

23.0%

Consumer Goods

9.4%

Apparel & Fashion

6.2%

Health, Wellness and Fitness

5.5%

Food & Beverages

4.1%

Other

51.9%

[![ShipWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5c252ed2d57fee1e611c199c07f76ea/shipworks.png "ShipWorks")](https://www.g2.com/products/shipworks/reviews)
ShipWorks

Wholesale

25.0%

Retail

25.0%

Consumer Goods

16.7%

Furniture

8.3%

Food Production

8.3%

Other

16.7%

FAQs

## ShipStation vs ShipWorks FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between ShipStation vs ShipWorks?

ShipStation and ShipWorks are most clearly differentiated by ShipWorks' higher reviewer scores for Ease of Use, Ease of Setup, Quality of Support, and Meets Requirements, while ShipStation is more widely reviewed and cited for integrations.

| [ShipStation](https://www.g2.com/products/shipstation/reviews) | [ShipWorks](https://www.g2.com/products/shipworks/reviews) |
| --- | --- |
| 4.3/5 (588 reviews) | 4.3/5 (12 reviews) |
| — | — |
| 8.4 | 9.0 |
| 7.9 | 8.9 |
| Ease of Use (10 all-time mentions) | Ease of Use (recent reviews) |

### How do the pricing models of ShipStation and ShipWorks compare?

ShipWorks is rated higher for price and value satisfaction, with a higher Price/Cost-related score than ShipStation.

- **ShipStation:** In recent reviews, several reviewers cite ShipStation as expensive, with 6 all-time mentions of high cost and price increases, and some note that features have moved to higher-priced tiers.
- **ShipWorks:** Reviewers do not cite cost as a concern and rate it higher on price satisfaction.
- **Switching reasons:** Recent ShipStation reviewers mention considering alternatives like Pirate Ship or Veeqo due to cost and feature gating.

### What are the best alternatives to ShipStation and ShipWorks?

The top three alternatives to ShipStation and ShipWorks are Easyship, Sendcloud, and Shippo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588 reviews) | — | Recent reviews cite price increases and feature gating | Ease of Use (10 all-time mentions) |
| [ShipWorks](https://www.g2.com/products/shipworks/reviews) | 4.3/5 (12 reviews) | — | Reviewers do not cite cost as a concern | Ease of Use (recent reviews) |
| [Easyship](https://www.g2.com/products/easyship/reviews) | 4.4/5 (179 reviews) | Small-Business | — | — |
| [Sendcloud](https://www.g2.com/products/sendcloud/reviews) | 4.5/5 (158 reviews) | Small-Business | — | — |
| [Shippo](https://www.g2.com/products/shippo-shippo/reviews) | 4.2/5 (77 reviews) | Small-Business | — | — |

### Which Shipping features should I prioritize when comparing ShipStation and ShipWorks?

Buyers comparing ShipStation and ShipWorks should prioritize Ease of Use, Integrations, Automation, Shipping Rate Comparison, and Customer Support.

- **Ease of Use:** ShipStation (8.7), ShipWorks (9.2); 10 all-time mentions for ShipStation.
- **Integrations:** ShipStation is cited for integrations in 8 all-time mentions, with Shopify (63 all-time mentions) and WooCommerce (16 all-time mentions) specifically named.
- **Automation:** ShipStation has 3 all-time mentions for automation features; ShipWorks is cited for automated tasks and scheduling in recent reviews.
- **Shipping Rate Comparison:** ShipStation has 5 all-time mentions for rate comparison; ShipWorks is cited for pulling rates from Amazon and UPS Worldship in recent reviews.
- **Customer Support:** ShipStation (7.9), ShipWorks (8.9); ShipWorks is frequently praised for support in recent reviews.

### What are the pros and cons of ShipStation vs ShipWorks?

ShipStation's headline strength is integrations and automation, while ShipWorks stands out for ease of use and customer support.

- **ShipStation strengths:** Ease of Use (10 all-time mentions), Easy Integrations (8), Ecommerce Integration (6), Shipping Management (6), Rate Comparison (5), Automation (3), Carrier Options (3), Shipping Savings (3).
- **ShipStation trade-offs:** Expensive (6 all-time mentions), Poor Customer Support (6), Limited Options (4), Complexity (3), Printing Issues (3), Shipping Limitations (3).
- **ShipWorks strengths:** Ease of Use (recent reviews), strong customer support (recent reviews), customizable workflows and templates (recent reviews), automation and reporting (recent reviews).
- **ShipWorks trade-offs:** Occasional interface and printer configuration issues (recent reviews), minor glitches, and storage capacity limits (recent reviews).

### Is ShipStation or ShipWorks better for small businesses?

ShipStation is better suited for small businesses, as reflected in reviewer sentiment and integration mentions with small-business platforms.

- **ShipStation:** Reviewers frequently cite use with small-business platforms like Shopify and WooCommerce, and highlight ease of use and setup for small teams.
- **ShipWorks:** Reviewers note ease of use and strong support, but do not specifically cite small-business segment usage.

### Which Shipping platform has better integrations?

ShipStation is favored for integrations, with more reviewer-cited integration mentions and specific third-party platform support.

- **ShipStation:** Shopify (63 all-time mentions), WooCommerce (16 all-time mentions), Amazon (recent reviews).
- **ShipWorks:** WooCommerce (recent reviews), Amazon (recent reviews), UPS Worldship (recent reviews).

### How do ShipStation and ShipWorks compare on customer support?

ShipWorks scores materially higher than ShipStation on Quality of Support, with a 1.0-point advantage (8.9 vs 7.9).

- **ShipStation:** Reviewers are mixed, with 5 all-time mentions of customer support as a strength and 6 all-time mentions of poor support, citing slow response times and difficulty reaching human agents.
- **ShipWorks:** Reviewers consistently praise customer support, describing it as responsive, helpful, and willing to provide remote assistance and custom solutions.

### Which is easier to implement, ShipStation or ShipWorks?

ShipWorks scores higher than ShipStation on Ease of Setup, with a 0.6-point advantage (9.0 vs 8.4).

- **ShipStation:** Reviewers describe setup as generally easy, with multiple mentions of straightforward onboarding, but some note complexity for advanced features and automation.
- **ShipWorks:** Reviewers consistently cite easy setup and navigation, with support available to assist with configuration and onboarding.

Alternatives

**ShipStation Alternatives**

 ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship")

[
Easyship
](/products/easyship/reviews)

 ![Sendcloud](https://images.g2crowd.com/uploads/product/hd_favicon/013f001a6452ffd1eb969d493bf15fc1/sendcloud.svg "Sendcloud")

[
Sendcloud
](/products/sendcloud/reviews)

 ![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")

[
Shippo
](/products/shippo-shippo/reviews)

 ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip")

[
AfterShip
](/products/aftership/reviews)

**ShipWorks Alternatives**

 ![Easyship](https://images.g2crowd.com/uploads/product/hd_favicon/34630d70dbabb1b3b5849ebab279d725/easyship.svg "Easyship")

[
Easyship
](/products/easyship/reviews)

 ![Shippo](https://images.g2crowd.com/uploads/product/hd_favicon/1499982432/shippo-shippo.svg "Shippo")

[
Shippo
](/products/shippo-shippo/reviews)

 ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/8b33fa02fc284e7b15a3716383d395e9/shiphero.svg "ShipHero")

[
ShipHero
](/products/shiphero/reviews)

 ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye")

[
FarEye
](/products/fareye/reviews)