# ShipStation vs ShipWorks Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ShipStation excels in providing a comprehensive shipping solution, with users appreciating its ability to consolidate multiple shipping options in one place. This feature not only saves time but also allows users to easily compare costs and delivery speeds.
- **Users say** that ShipWorks offers a user-friendly interface, making navigation straightforward. However, some users have noted that while it is easy to use, they sometimes rely on customer support for more complex tasks, which can slow down their workflow.
- **Reviewers mention** that ShipStation's automation features are a standout, allowing users to set up rules that automatically organize incoming orders. This level of automation significantly reduces manual work, making the shipping process more efficient.
- **According to verified reviews** , ShipWorks has a strong reputation for its integration capabilities, particularly with platforms like Amazon. Users have highlighted how it saves time by pre-filling shipment information, which can be a major advantage for businesses with high order volumes.
- **G2 reviewers indicate** that while ShipStation has a slightly lower score in support quality, its overall user satisfaction is higher, suggesting that users find the platform more reliable despite occasional support challenges. In contrast, ShipWorks has received praise for its responsive customer service, which users find helpful when navigating issues.
- **Users report** that ShipStation's pricing model is more accessible for small businesses, starting at $14.99, compared to ShipWorks' higher entry-level price. This affordability makes ShipStation a more attractive option for startups and smaller operations looking to manage shipping costs effectively.



| | ShipStation | ShipWorks | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 581 | 12 | 
| **Largest Market Segment** | Small-Business (90.5% of reviews) | Small-Business (75.0% of reviews) | 
| **Entry Level Price** | Starting at $29.99 10 Users Per Month | $499 / mo 10,000 Shipments / mo | 

---
## Top Pros & Cons

### ShipStation

Pros:
- Ease of Use (11 reviews)
- Easy Integrations (8 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Expensive (6 reviews)

### ShipWorks

**Not enough data**

---
## Ratings Comparison
| Rating | ShipStation | ShipWorks | 
|---|---|---|
  | **Meets Requirements** | 8.6 (444 reviews) | 9.3 (10 reviews) | 
  | **Ease of Use** | 8.6 (450 reviews) | 9.2 (10 reviews) | 
  | **Ease of Setup** | 8.4 (238 reviews) | 9.0 (5 reviews) | 
  | **Ease of Admin** | 8.6 (213 reviews) | Not enough data | 
  | **Quality of Support** | 7.9 (405 reviews) | 8.9 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (210 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.6 (420 reviews) | 5.3 (10 reviews) | 

---
## Pricing

### ShipStation

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $29.99 10 Users Per Month

Description: Designed for businesses needing more advanced capabilities that scale.

Key Features:
- 50 shipments per month
- Unlimited automations
- Combine and split orders

[Browse all 3 editions](https://www.g2.com/products/shipstation/pricing)

#### Free Trial

Yes

### ShipWorks

#### Entry-Level Pricing

Plan: Basic - High Volume

Price: $499 / mo 10,000 Shipments / mo

Key Features:
- Scan-Based Quality Control
- Cloud-Based Data Hub
- Intelligent Order Routing

[Browse all 4 editions](https://www.g2.com/products/shipworks/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **ShipStation** | 8.3/10 | 51 |
| **ShipWorks** | N/A | N/A |

#### Product Sales

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Product Search** | 8.3 (39 reviews) | Not enough data | 
| **Product Reviews** | 7.4 (33 reviews) | Not enough data | 
| **Product Filters** | 8.1 (38 reviews) | Not enough data | 
| **Product Page Customization** | 7.7 (33 reviews) | Not enough data | 

#### Administration

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Reports & Analytics** | 8.2 (48 reviews) | Not enough data | 
| **Order Tracking** | 9.1 (49 reviews) | Not enough data | 
| **Pricing Automation** | Feature Not Available | Not enough data | 
| **E-commerce Platform Integration** | 8.8 (48 reviews) | Not enough data | 
| **Process Automation** | 8.7 (44 reviews) | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **ShipStation** | 8.3/10 | 302 |
| **ShipWorks** | N/A | N/A |

#### Labels

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Label Printing** | 9.0 (282 reviews) | Not enough data | 
| **Return labels** | 8.5 (251 reviews) | Not enough data | 
| **Bar codes** | Feature Not Available | Not enough data | 

#### Order management

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Order tracking** | 8.9 (267 reviews) | Not enough data | 
| **E-commerce integrations** | 8.6 (269 reviews) | Not enough data | 
| **Manage orders** | 8.9 (269 reviews) | Not enough data | 
| **Order Status** | 8.8 (262 reviews) | Not enough data | 

#### Carrier and rate management

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Quick rate comparison** | 8.5 (255 reviews) | Not enough data | 
| **Vendor availability** | 8.1 (220 reviews) | Not enough data | 
| **Flat rate services** | 8.4 (229 reviews) | Not enough data | 

#### Inventory management

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Low stock alerts** | 7.0 (174 reviews) | Not enough data | 
| **Automated inventory orders** | 7.2 (176 reviews) | Not enough data | 
| **Assign suppliers** | Feature Not Available | Not enough data | 

#### Reports

| Feature | ShipStation | ShipWorks | 
|---|---|---|
| **Shipment reports** | 8.5 (233 reviews) | Not enough data | 
| **Inventory reports** | 7.5 (189 reviews) | Not enough data | 
| **Unshipped products** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to ShipStation (1):** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping)



---
## Reviewer Demographics

### By Company Size

| Segment | ShipStation | ShipWorks | 
|---|---|---|
| **Small-Business** | 90.5% | 75.0% | 
| **Mid-Market** | 8.8% | 25.0% | 
| **Enterprise** | 0.7% | 0% | 

### By Industry

#### ShipStation

- **Retail:** 23.3%
- **Consumer Goods:** 9.3%
- **Apparel & Fashion:** 6.3%
- **Health, Wellness and Fitness:** 5.6%
- **Food & Beverages:** 4.1%
- **Arts and Crafts:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 3.0%
- **Food Production:** 2.3%
- **Other:** 36.2%

#### ShipWorks

- **Wholesale:** 25.0%
- **Retail:** 25.0%
- **Consumer Goods:** 16.7%
- **Furniture:** 8.3%
- **Food Production:** 8.3%
- **Computer Hardware:** 8.3%
- **Automotive:** 8.3%

---
## Alternatives

### Alternatives to ShipStation

- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [Sendcloud](https://www.g2.com/products/sendcloud/reviews) — 4.5/5 stars (148 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (210 reviews)
- [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews)
- [Spocket](https://www.g2.com/products/spocket/reviews) — 4.2/5 stars (71 reviews)
- [Veeqo](https://www.g2.com/products/veeqo/reviews) — 4.5/5 stars (47 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)
- [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) — 4.2/5 stars (64 reviews)

### Alternatives to ShipWorks

- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (210 reviews)
- [Sendcloud](https://www.g2.com/products/sendcloud/reviews) — 4.5/5 stars (148 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (268 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (264 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)
- [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)

---
## Top Discussions

### ShipStation

- Title: [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) — 3 comments
  > **Top comment:** "Yes"
- Title: [Should I use ShipStation?](https://www.g2.com/discussions/should-i-use-shipstation) — 3 comments
  > **Top comment:** "No, their support is lacking to the point of telling us to use Google to solve our issue.  Tracking numbers are an issue and they don't do well if you ship..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "Centralized shipping platform that can pull data from multiple sales channels and provide rate shopping tools, automated shipping rules, and product..."
- Title: [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) — 1 comment
  > **Top comment:** "Aside from the account subscription cost, the cost of shipping depends on your unique account with shipping carriers. ShipStation has a Ship with Shipstation..."

### ShipWorks

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/shipstation-vs-shipworks)