Introducing G2.ai, the future of software buying.Try now
Compare ShipStation and ShipWorks 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SKUSavvy
Visit Website
At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
$0.00 10 Shipments Per Month
$499 / mo 10,000 Shipments / mo
ShipStation
Star Rating
(552)4.3 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 10 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansShipWorks
Star Rating
(11)4.4 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$499 / mo 10,000 Shipments / mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in "Label Printing" with a score of 9.1, making it a preferred choice for businesses that prioritize efficient shipping label generation. In contrast, ShipWorks, while still effective, does not highlight this feature as strongly.
- Reviewers mention that ShipWorks offers superior "Quality of Support" with a score of 8.8, indicating that users often find their customer service responsive and helpful. ShipStation, on the other hand, has a lower support rating of 8.0, which some users feel could be improved.
- G2 users highlight ShipStation's strong "E-commerce Platform Integration" with a score of 8.8, allowing seamless connections with various online marketplaces. ShipWorks, while functional, does not receive the same level of praise in this area, suggesting it may not integrate as smoothly with all platforms.
- Users on G2 report that ShipWorks shines in "Order Management," particularly in "Manage Orders" with a score of 9.0, which is crucial for businesses handling a high volume of shipments. ShipStation also performs well but does not match the same level of user satisfaction in this specific feature.
- Reviewers mention that ShipStation's "Order Tracking" feature scores 9.1, providing users with real-time updates and visibility into their shipments. ShipWorks, while effective, does not receive the same level of acclaim for this feature, indicating a potential area for improvement.
- Users say that ShipStation's "Process Automation" feature, rated at 8.7, helps streamline shipping processes, which is particularly beneficial for small businesses looking to save time. ShipWorks, while offering automation, does not have the same level of user endorsement in this area.
Pricing
Entry-Level Pricing
ShipStation
Free
$0.00
10 Shipments Per Month
Ideal for quick label printing and basic shipping.
- 1 user
- 1 store connection
- Discounted carrier rates
ShipWorks
Basic - High Volume
$499 / mo
10,000 Shipments / mo
- Scan-Based Quality Control
- Cloud-Based Data Hub
- Intelligent Order Routing
Free Trial
ShipStation
Free Trial is available
ShipWorks
Free Trial is available
Ratings
Meets Requirements
8.6
425
9.3
9
Ease of Use
8.6
431
9.1
9
Ease of Setup
8.4
218
Not enough data
Ease of Admin
8.6
211
Not enough data
Quality of Support
7.9
387
8.8
8
Has the product been a good partner in doing business?
8.5
208
Not enough data
Product Direction (% positive)
7.7
404
4.8
9
Features by Category
Product Sales
8.3
39
Not enough data
7.4
33
Not enough data
8.1
38
Not enough data
7.7
33
Not enough data
Administration
8.2
48
Not enough data
9.1
49
Not enough data
7.9
42
Not enough data
8.8
48
Not enough data
8.7
44
Not enough data
Labels
9.0
275
Not enough data
8.5
249
Not enough data
8.5
199
Not enough data
Order management
8.9
261
Not enough data
8.7
261
Not enough data
8.9
261
Not enough data
8.8
260
Not enough data
Carrier and rate management
8.5
247
Not enough data
8.1
216
Not enough data
8.4
229
Not enough data
Inventory management
7.0
174
Not enough data
7.2
177
Not enough data
7.3
167
Not enough data
Reports
8.5
233
Not enough data
7.5
190
Not enough data
8.3
213
Not enough data
Reviews
Reviewers' Company Size
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.3%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.3%
Wholesale
27.3%
Retail
27.3%
Furniture
9.1%
Food Production
9.1%
Consumer Goods
9.1%
Other
18.2%
Discussions
Should I use ShipStation?
3 Comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
ShipWorks has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
