SetSail Reviews & Product Details

SetSail's new insights allow me to see where I am lacking compared to my team members, which helps me get back on the right track! Review collected by and hosted on G2.com.

I wish the SetSail point system was updated in real-time, as sometimes the leaderboard comes down to the wire on Fridays. Review collected by and hosted on G2.com.

I like that I can track my progress daily and compete with coworkers. It actually pushes me to prospect harder to create meetings. Sales is all about competition. Review collected by and hosted on G2.com.

The only thing I dislike is sometimes if you use other email addresses or the prospect doesn't accept the meeting but the meeting does happen, you have to reach out to have the points added since they don't have insight on that. Review collected by and hosted on G2.com.

Setsail is great about getting back to you quickly and listens very carefully to requirements. Our company has a very customized CRM. Every time we start a new aspect of the project, the team sits and listens carefully, and we go on to the next steps. SetSail is really about solutions, and I really appreciate that. Review collected by and hosted on G2.com.

I wish the product had better contact managing features, but even competing products don't have that. Usually, it's sold as another product. Review collected by and hosted on G2.com.

Setsail helps our team compete weekly and realize 'quicker wins' while doing the necessary steps to close deals. Big fan! Review collected by and hosted on G2.com.

Sometimes the point filters are a bit sensitive. Review collected by and hosted on G2.com.

Keeps you competitive every week to win more money. Review collected by and hosted on G2.com.

Honestly, nothing. I check SetSail multiple times a day and it has created an even more competitive culture. Review collected by and hosted on G2.com.

I like the level of collaboration between our sales organization and the SetSail team to incentive the right behavior. I appreciate the teams adjusting to the needs of the business and changing the point scoring system around our goals each quarter. I like the midweek emails with updates on who is in the lead - it creates friendly competition. I also like the variety of prizes and gift cards available - I purchased almost my entire wedding dress using SetSail awards. Review collected by and hosted on G2.com.

Nothing major. Live updates would be nice but I'm sure there are limitations with how frequently data syncs from our CRM. Review collected by and hosted on G2.com.

The Google Chrome extension is very fluent in use. The tool easily integrates with your CRM and sales tools. The prizes available are with several companies and vendors for gift card rewards. Review collected by and hosted on G2.com.

Integration/migration woes. After the migration, demos not logged with customers/prospects affect the outcome on the leaderboard from week to week. Work with your SetSail contact to make sure your rule system is all dialed in. Review collected by and hosted on G2.com.

You can customize points for teams based on what's important to our team which is really nice! User-friendly too. Review collected by and hosted on G2.com.

How it doesn't update the points very often! When it's a tight competition, it's hard to know who's in the lead after it hasn't been updated for a few hours. Review collected by and hosted on G2.com.

I like the way SetSail integrates with our calendars and Salesforce to help drive consistency among Sales teams to perform processes and steps successfully. The rules that can be established for the team can be altered and adjusted as needed, and help drive everyone to be better with Salesforce and deal cleanliness. Our set-up also promotes more factime and Zoom meetings, keeping reps more engaged with customers. Review collected by and hosted on G2.com.

Sometimes things are missed which requires some manual adjustments to be made, but this is a minor nit. Review collected by and hosted on G2.com.

I honestly really enjoy the competitive aspect of SetSail. The ability to see exactly what actions get your how many points and how you're doing against your team mates. Review collected by and hosted on G2.com.

At the moment, there aren't many that I dislike. I guess there could be a way that reps could finesse the system - but honestly, that would require so much planning and work. At that point, just do your job! lol Review collected by and hosted on G2.com.