--- title: SetSail Reviews meta_title: 'SetSail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how SetSail works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 127 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

SetSail Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SetSail makes daily activity tracking effortless, while the leaderboard motivates team competition and effort. (1 mentions)
Users find SetSail to be extremely easy to use, making daily activity tracking enjoyable and motivating. (1 mentions)
Users find efficiency in tracking daily activity with SetSail, motivated by a competitive leaderboard for team engagement. (1 mentions)
Users find activity tracking effortless with SetSail, and the leaderboard motivates teams to excel. (1 mentions)
Users find that motivation from the leaderboard enhances daily productivity and encourages friendly competition among teammates. (1 mentions)

Top Pros or Advantages of SetSail

James C.
JC
James C.
Systems Engineer
Enterprise (> 1000 emp.)
"Changed the way I look at daily tasks"
5/5
What do you like best about SetSail?

SetSail has made it a breeze to track my daily activity. The leaderboard drives the team to put in more effort and be at the top. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

I have not run into any issues. I would recommend that to any sales team. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Boosting Sales and Efficiency with SetSail"
4/5
What do you like best about SetSail?

According to me, the best part is it's user-friendliness. Also, it can be used to maximize sales because of it's customizable features. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

The set up process initially is very time consuming. Review collected by and hosted on G2.com.

Jacob S.
JS
Jacob S.
Business Development Representative
Mid-Market (51-1000 emp.)
"BDR"
5/5
What do you like best about SetSail?

It's a great way to get to competitor with my coworkers, especially in a remote company Review collected by and hosted on G2.com.

What do you dislike about SetSail?

nothing really! If i were to say anything it would be the interface isnt exciting or color. It's just a white background, it could be more colorful and fun Review collected by and hosted on G2.com.

Suzanne P.
SP
Suzanne P.
Account Executive-Supporting Linkedin Marketing Solutions Clients
Enterprise (> 1000 emp.)
"SetSail is a great addition to any team!"
5/5
What do you like best about SetSail?

SetSail enables incentives to be given for performance, establishing an enjoyable and rewarding system for teams to engage in fun competition! Review collected by and hosted on G2.com.

What do you dislike about SetSail?

SetSail has no disadvantages. It's easy to use, easy to teach! There are many fun ideas that can be implemented with SetSail. Additionally, it's easy to integrate with daily activities. Review collected by and hosted on G2.com.

Jijuana L.
JL
Jijuana L.
Income Tax Expert
Mid-Market (51-1000 emp.)
"Excellent Motivation"
5/5
What do you like best about SetSail?

Is very easy to see results from your participation. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Having to wait for customer support follow up. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Great solution to keep you engaged"
5/5
What do you like best about SetSail?

It's great when it comes to motivating you to hit your numbers and bring meetings to the table. The cash rewards every week are awesome when you are at the top of the leaderboard. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Nothing really comes to mind. It took awhile for me to get my account fixed, but the issue may have been on my end. Review collected by and hosted on G2.com.

Ira H.
IH
Ira H.
Small-Business (50 or fewer emp.)
"SetSail daily user"
4/5
What do you like best about SetSail?

As an AE SetSail helps me keep the focus on my progress for the metrics my sales management team is looking for on a weekly basis which creates a sense of alignment in the team. I would also add that when making deals in SFDC it helps populate the contacts in the deal, saving me a fair amount of time. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

For what I use it for there isn't really much to critique as I don't set the integrations or the metrics on how the metrics are measured and the contest are won so for me its a pretty straight forward interface. Review collected by and hosted on G2.com.

Mallory Sullivan F.
MF
Mallory Sullivan F.
Director, Program Sales Scaled Sales - NAMER LinkedIn Marketing Solutions
Enterprise (> 1000 emp.)
"Great for Rewarding Optimal Sales Activity"
4/5
What do you like best about SetSail?

SetSail has helped us incentivize the right sales motions for our sales team, allowing us to drive awareness around what actions are most important for them to take in their role. Their contests enable us to be nimble - we can do quarterly, monthly, or weekly contests and adjust points values to optimize our sales strategy. The contest leaderboards have made it very easy as Managers to get a snapshot into the volume of activity, see who is excelling, and leverage that intel toward sales coaching. In addition, the account management team that supported our launch has been fantastic. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

The product could use more self-service customization. I want to adjust point values myself, change the color coding of specific signals so it's visually easier to track, and have the flexibility to save views. Changes have to go through the account management team. Review collected by and hosted on G2.com.

Caleb A.
CA
Caleb A.
Enterprise (> 1000 emp.)
"Set Sail For Sales Teams"
3.5/5
What do you like best about SetSail?

Set sail gives teams a sense of competition and visibility on KPIs that are harder to track on a large scale with our individual sales tools. I like that it allows us to push each other to succeed. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Although I am sure some things need to be configured better on the client's end, I have found that the tracking of statistics for KPIs is not always accurate and tracked well. Review collected by and hosted on G2.com.

Kirk M.
KM
Kirk M.
Business Development Executive
Information Technology and Services
Enterprise (> 1000 emp.)
"A tool that creates friendly competition amongst peers and drives the business to success!"
5/5
What do you like best about SetSail?

I'm a big fan of being able to look at how my peers are doing! It keeps you accountable weekly, and in low-energy moments, it's like having that gym buddy alongside you. If they can do it, I can do it! Helping us create a culture of success and excellence. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

I wish there were a feature or chrome widget that could suggest what you could do to improve your metrics, clever little tips or comparisons with your peers to get the best out of you week to week. It would also be great to see or get a heads up on the things you are doing well without having to drill into the data set. Review collected by and hosted on G2.com.