--- title: SetSail Reviews meta_title: 'SetSail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how SetSail works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 127 scale: '5' date_modified: '2026-11-08' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

SetSail Reviews & Product Details

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Average based on 127 real user reviews.

SetSail Reviews (127)

Reviews

SetSail Reviews (127)

4.6
127 reviews

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SL
Sam L.
Sales Development Representative
Enterprise (> 1000 emp.)
"Sales Development Rep"
5/5
What do you like best about SetSail?

Being able to use the dashboards to help motivate competitions. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Sometimes it updates a little slower than I would like, but it is always updated by the end of day. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great for surface level activity!"
5/5
What do you like best about SetSail?

SetSail does a great job of providing a surface level view of a teams activity. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Some of the grading is a bit unfair when comparing SMB to Enterprise making it heavily skew to favor larger deals. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Success with SetSail"
4.5/5
What do you like best about SetSail?

SetSail helps track our messages with our customers and ongoing deals. It can help show what at a high level the amount of touchpoints each deal has. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Sometimes SetSail doesn't automatically track the prospects/clients we are talking to. Review collected by and hosted on G2.com.

Hannah G.
HG
Hannah G.
Account Strategist II, Marketing Solutions
Small-Business (50 or fewer emp.)
"Extra rewards for your daily work"
4/5
What do you like best about SetSail?

Creates fun competition and offers extra incentives for the work you're already doing Review collected by and hosted on G2.com.

What do you dislike about SetSail?

no real downside or challenge in using it as you can customize what actions to track and it requires no extra work on the employees using it Review collected by and hosted on G2.com.

Madison G.
MG
Madison G.
Sales Development representative
Enterprise (> 1000 emp.)
Originally submitted 11/17/2022
"Easy to use and great motivator"
4/5
What do you like best about SetSail?

It automatically tracks so you're not logging the information twice. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

I have yet to find any down sides, it is pretty easy to use. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Originally submitted 8/5/2022
"Dramatically Motivating"
4.5/5
What do you like best about SetSail?

SetSail is an extremely motivating tool, coming from an SDR. Seeing my numbers as moves in a weekly competition helps motivate me to push my activity numbers and keep pushing towards our weekly prize. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

The only downside to using SetSail is I can get disheartened when I see that my teammates are crushing their numbers more than me. Not at all an issue with the software, just that it is THAT motivating. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Keeps me Accountable"
5/5
What do you like best about SetSail?

I track my daily activity to gauge how many meetings I'm lining up, which leads to more opportunities. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

I wish I could get more points by reaching out to other job titles. Review collected by and hosted on G2.com.

Brett R.
BR
Brett R.
Manager, Sales Development
Enterprise (> 1000 emp.)
"Great platform to increase production and add gamification to an SDR team!"
5/5
What do you like best about SetSail?

I love that it tracks certain metrics automatically and creates a leaderboard to incentivize the correct behaviours Review collected by and hosted on G2.com.

What do you dislike about SetSail?

Nothing as of yet. The software is working exactly how it is suppose too Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"Complete software to track Sales activity"
4/5
What do you like best about SetSail?

The most useful part is the fact it pulls all the data autonomously. There is no need to log manual things. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

At times the scoreboards didn't seem updated in real time. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
Originally submitted 11/19/2022
"Makes sales fun! Perfect for SDR/BDRs"
5/5
What do you like best about SetSail?

Like the gamification that makes everyday mundane tasks more exciting. You automatically know the tasks that you need to perform and you get incentivised for it. Review collected by and hosted on G2.com.

What do you dislike about SetSail?

The support could be better. The team takes too long to respond sometimes. The rewards don't get credited on time a few times Review collected by and hosted on G2.com.

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GU
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Pricing Options

Pricing provided by SetSail.

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SetSail Comparisons
SetSail Features
Reporting
User, Role, and Access Management
Performance and Reliability
Competition Templates
Custom Competitions
Team Competitions
Notifications
CRM Integration