Top 10 Sestek Speech Analytics Alternatives & Competitors

(22)4.8 out of 5

Explore the best alternatives to Sestek Speech Analytics for users who need new software features or want to try different solutions. Speech Analytics Software is a widely used technology, and many people are seeking time saving, high quality software solutions with ai text summarization. Other important factors to consider when researching alternatives to Sestek Speech Analytics include customer service. The best overall Sestek Speech Analytics alternative is NiCE CXone. Other similar apps like Sestek Speech Analytics are CallMiner Eureka, Verint Speech and Text Analytics, Genesys Cloud CX, and Calabrio ONE. Sestek Speech Analytics alternatives can be found in Speech Analytics Software but may also be in AI Customer Support Agents Software or Contact Center Software.

Show Less

Best Paid & Free Alternatives to Sestek Speech Analytics

NiCE CXone
CallMiner Eureka
Verint Speech and Text Analytics
Genesys Cloud CX
Calabrio ONE
Talkdesk
JustCall
CloudTalk

Top 10 Alternatives to Sestek Speech Analytics Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Sestek Speech Analytics stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, Investment Banking, and Financial Services, and find the best product for your business.

Sponsored

G2 Advertising

Get 2x conversion than Google Ads with G2 Advertising!

G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

Learn More

You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.

Create a Free Account

Calabrio ONE

By Verint

4.5/5

(384)

Product Description

Reviewers say compared to Sestek Speech Analytics, Calabrio ONE is:

Slower to reach roi

Categories in common with Sestek Speech Analytics:

By Talkdesk

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to Sestek Speech Analytics, Talkdesk is:

Slower to reach roi

Categories in common with Sestek Speech Analytics:

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Sestek Speech Analytics:

By CloudTalk

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Reviewers say compared to Sestek Speech Analytics, CloudTalk is:

More usable

Categories in common with Sestek Speech Analytics:

By Invoca

Product Description

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies

Categories in common with Sestek Speech Analytics:

By CTM

Product Description

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Categories in common with Sestek Speech Analytics:

Speech Analytics