---
title: ServiceWorks Reviews
meta_title: 'ServiceWorks Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how ServiceWorks works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 22
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ServiceWorks Reviews
**Vendor:** ServiceWorks  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 22
## About ServiceWorks
ServiceWorks is a end to end cloud based one stop solution for Field Service Management. No matter what service you provide we have a solution for you. We offer end to end business solutions for managing service operations. 1. Quick Simple Setup 2. Lowest Processing Fee 3. Smart Reporting 4. No Hardware Required 5. Offline Mobile App Look at the complete feature list here. https://service.works/Features.html





## ServiceWorks Discussions
  - [When will we start hearing the truth about when things will be fixed?](https://www.g2.com/discussions/when-will-we-start-hearing-the-truth-about-when-things-will-be-fixed) - 2 comments, 1 upvote
  - [Have you worked out the multi state  tax rate issues yet?](https://www.g2.com/discussions/16247-have-you-worked-out-the-multi-state-tax-rate-issues-yet) - 1 comment, 1 upvote
  - [Can I cancel my plan?](https://www.g2.com/discussions/can-i-cancel-my-plan) - 2 comments, 1 upvote
  - [How does the billing cycle work?](https://www.g2.com/discussions/how-does-the-billing-cycle-work) - 2 comments, 1 upvote
  - [Can I upgrade my plan?](https://www.g2.com/discussions/can-i-upgrade-my-plan) - 1 comment, 1 upvote

- [View ServiceWorks pricing details and edition comparison](https://www.g2.com/products/serviceworks/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-05+04%3A26%3A21+-0500&secure%5Bsession_id%5D=6a04b7c6-8276-4212-b53a-10718f769b20&secure%5Btoken%5D=b93e5fd1db70bb2402112de7ec09a46f9956ee5b1a161c0638a08ae3517cb1f6&format=llm_user)

## ServiceWorks Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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