--- title: ServiceWorks Reviews meta\_title: 'ServiceWorks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how ServiceWorks works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 22 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ServiceWorks Reviews & Product Details ServiceWorks is a end to end cloud based one stop solution for Field Service Management. No matter what service you provide we have a solution for you. We offer end to end business solutions for managing service operations. 1. Quick Simple Setup 2. Lowest Processing Fee 3. Smart Reporting 4. No Hardware Required 5. Offline Mobile App Look at the complete feature list here. https://service.works/Features.html * * * Seller [ServiceWorks](https://www.g2.com/sellers/serviceworks) Discussions [ServiceWorks Community](https://www.g2.com/products/serviceworks/discuss) Languages Supported English Overview by Suparba Panda Show More ## Pricing Pricing provided by ServiceWorks. ### Starter $49.00 ### Plus $149.00 [ View More Pricing Information ](https://www.g2.com/products/serviceworks/pricing) ## Top-Rated Alternatives [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ ![Agentforce Field Service (formerly Salesforce Field Service)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5(1,048) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ View All Alternatives ](https://www.g2.com/products/serviceworks/competitors/alternatives) ## User Insights Average based on 22 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) MS Michael S. Business Owner Small-Business (50 or fewer emp.) 9/11/2019 "Good service software for service companies " 2.5/5 What do you like best about ServiceWorks? We have been using service works over a year now. It has come a long way, still have a long way to go. App is not worth using, we have to use the website which relies on internet. The big down fall is no internet, no work! Updates are done often, thats helps get rid of some kinks. Live parts orders are limited to only one vender, so we have to order parts independently from Service Works, kinda defeats things. Review collected by and hosted on G2.com. What do you dislike about ServiceWorks? Live parts orders are limited to only one vender, so we have to order parts independently from Service Works, kinda defeats things. Review collected by and hosted on G2.com. Recommendations to others considering ServiceWorks: patience Review collected by and hosted on G2.com. What problems is ServiceWorks solving and how is that benefiting you? A few . tracking of work orders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 9/11/2019 "switching soon from swift link to service.works" 2.5/5 What do you like best about ServiceWorks? all your files a stored in the cloud , I recently lost the hard drive on my computer and hadn't backed up swift link for awhile , I lost a lot of files , Had I been using service.works all my customer data will still be their !!!! Review collected by and hosted on G2.com. What do you dislike about ServiceWorks? To me I am so used to swift link I am having some trouble entering appliance abbreviations . I have also been having trouble learning how to close out a service ticket Review collected by and hosted on G2.com. What problems is ServiceWorks solving and how is that benefiting you? I have not used it enough to know Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ServiceWorks? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServiceWorks ](https://www.g2.com/products/serviceworks/discussions/new) JG Jeremy Gavlas • Last activity over 6 years ago When will we start hearing the truth about when things will be fixed? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/when-will-we-start-hearing-the-truth-about-when-things-will-be-fixed) GU Guest User What is ServiceWorks used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-serviceworks-used-for) [ View all Discussions ](https://www.g2.com/products/serviceworks/discuss) ## Pricing Options Pricing provided by ServiceWorks. ### Starter $49.00 ### Plus $149.00 ### Ultimate $399.00 [ View More Pricing Information ](https://www.g2.com/products/serviceworks/pricing) ##### ##### ServiceWorks Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing [ View More Features ](https://www.g2.com/products/serviceworks/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [Best software for boosting sales performance](https://www.g2.com/discussions/what-is-the-best-software-for-boosting-sales-performance)[Best EDI software](https://www.g2.com/discussions/best-edi-software-in-2025-expert-advice-needed)[What is the top solution for processing high-volume invoices?](https://www.g2.com/discussions/what-is-the-top-solution-for-processing-high-volume-invoices) [What quote to cash implementation methodologies and best practices do the leading consulting firms bring to complex projects?](https://www.g2.com/discussions/what-quote-to-cash-implementation-methodologies-and-best-practices-do-the-leading-consulting-firms-bring-to-complex-projects)[What is the cheapest yard management software for a small trucking yard that still provides the basics of trailer tracking and dock scheduling reliably?](https://www.g2.com/discussions/y111z-digital-marketing-agency-what-is-the-cheapest-yard-management-software-for-a-small-trucking-yard-that-still-provides-the-basic)[Which sales training tools include performance analytics so managers can see which reps are improving on specific skills and which ones are just clicking through?](https://www.g2.com/discussions/which-sales-training-tools-include-performance-analytics-so-managers-can-see-which-reps-are-improving-on-specific-skills-and-which-ones-are-just-clicking-through%20) [Show MoreShow Less](javascript:void(0);)