# Top 10 ServiceAgent Alternatives & Competitors The AI Voice Assistants solutions below are the most common alternatives that users and reviewers compare with ServiceAgent. Other important factors to consider when researching alternatives to ServiceAgent include ease of use and reliability. The best overall ServiceAgent alternative is Nextiva. Other similar apps like ServiceAgent are Retell AI, Talkdesk, JustCall, and Podium. ServiceAgent alternatives can be found in [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [VoIP Providers](https://www.g2.com/categories/voip-providers). ## Best Paid & Free Alternatives to ServiceAgent - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) ## Top 10 Alternatives to ServiceAgent Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ServiceAgent stacks up to the competition and find the best product for your business. ### 1. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,648 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Nextiva](https://www.g2.com/compare/nextiva-vs-serviceagent) **Compare Nextiva with other alternatives:** - [Nextiva vs Retell AI](https://www.g2.com/compare/nextiva-vs-retell-ai) - [Nextiva vs Talkdesk](https://www.g2.com/compare/nextiva-vs-talkdesk) - [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [Nextiva vs Podium](https://www.g2.com/compare/nextiva-vs-podium) - [Nextiva vs CallRail](https://www.g2.com/compare/callrail-vs-nextiva) - [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva) - [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Nextiva vs Textedly](https://www.g2.com/compare/nextiva-vs-textedly) - [Nextiva vs Murf.ai](https://www.g2.com/compare/murf-ai-vs-nextiva) ### 2. [Retell AI](https://www.g2.com/products/retell-ai/reviews) By Retell AI **Average Rating:** 4.8/5 **Total Reviews:** 2,638 Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Retell AI](https://www.g2.com/compare/retell-ai-vs-serviceagent) **Compare Retell AI with other alternatives:** - [Retell AI vs Nextiva](https://www.g2.com/compare/nextiva-vs-retell-ai) - [Retell AI vs Talkdesk](https://www.g2.com/compare/retell-ai-vs-talkdesk) - [Retell AI vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-retell-ai) - [Retell AI vs Podium](https://www.g2.com/compare/podium-vs-retell-ai) - [Retell AI vs CallRail](https://www.g2.com/compare/callrail-vs-retell-ai) - [Retell AI vs Aircall](https://www.g2.com/compare/aircall-vs-retell-ai) - [Retell AI vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-retell-ai) - [Retell AI vs Textedly](https://www.g2.com/compare/retell-ai-vs-textedly) - [Retell AI vs Murf.ai](https://www.g2.com/compare/murf-ai-vs-retell-ai) ### 3. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,601 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Talkdesk](https://www.g2.com/compare/serviceagent-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Nextiva](https://www.g2.com/compare/nextiva-vs-talkdesk) - [Talkdesk vs Retell AI](https://www.g2.com/compare/retell-ai-vs-talkdesk) - [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [Talkdesk vs Podium](https://www.g2.com/compare/podium-vs-talkdesk) - [Talkdesk vs CallRail](https://www.g2.com/compare/callrail-vs-talkdesk) - [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk) - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs Textedly](https://www.g2.com/compare/talkdesk-vs-textedly) - [Talkdesk vs Murf.ai](https://www.g2.com/compare/murf-ai-vs-talkdesk) ### 4. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,394 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-serviceagent) **Compare JustCall with other alternatives:** - [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [JustCall vs Retell AI](https://www.g2.com/compare/saas-labs-justcall-vs-retell-ai) - [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [JustCall vs Podium](https://www.g2.com/compare/saas-labs-justcall-vs-podium) - [JustCall vs CallRail](https://www.g2.com/compare/callrail-vs-saas-labs-justcall) - [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [JustCall vs Textedly](https://www.g2.com/compare/saas-labs-justcall-vs-textedly) - [JustCall vs Murf.ai](https://www.g2.com/compare/saas-labs-justcall-vs-murf-ai) ### 5. [Podium](https://www.g2.com/products/podium/reviews) By Podium **Average Rating:** 4.5/5 **Total Reviews:** 2,109 Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Podium](https://www.g2.com/compare/podium-vs-serviceagent) **Compare Podium with other alternatives:** - [Podium vs Nextiva](https://www.g2.com/compare/nextiva-vs-podium) - [Podium vs Retell AI](https://www.g2.com/compare/podium-vs-retell-ai) - [Podium vs Talkdesk](https://www.g2.com/compare/podium-vs-talkdesk) - [Podium vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-podium) - [Podium vs CallRail](https://www.g2.com/compare/callrail-vs-podium) - [Podium vs Aircall](https://www.g2.com/compare/aircall-vs-podium) - [Podium vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-podium) - [Podium vs Textedly](https://www.g2.com/compare/podium-vs-textedly) - [Podium vs Murf.ai](https://www.g2.com/compare/murf-ai-vs-podium) ### 6. [CallRail](https://www.g2.com/products/callrail/reviews) By CallRail **Average Rating:** 4.5/5 **Total Reviews:** 1,835 CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs CallRail](https://www.g2.com/compare/callrail-vs-serviceagent) **Compare CallRail with other alternatives:** - [CallRail vs Nextiva](https://www.g2.com/compare/callrail-vs-nextiva) - [CallRail vs Retell AI](https://www.g2.com/compare/callrail-vs-retell-ai) - [CallRail vs Talkdesk](https://www.g2.com/compare/callrail-vs-talkdesk) - [CallRail vs JustCall](https://www.g2.com/compare/callrail-vs-saas-labs-justcall) - [CallRail vs Podium](https://www.g2.com/compare/callrail-vs-podium) - [CallRail vs Aircall](https://www.g2.com/compare/aircall-vs-callrail) - [CallRail vs Genesys Cloud CX](https://www.g2.com/compare/callrail-vs-genesys-cloud-cx) - [CallRail vs Textedly](https://www.g2.com/compare/callrail-vs-textedly) - [CallRail vs Murf.ai](https://www.g2.com/compare/callrail-vs-murf-ai) ### 7. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,663 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Aircall](https://www.g2.com/compare/aircall-vs-serviceagent) **Compare Aircall with other alternatives:** - [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva) - [Aircall vs Retell AI](https://www.g2.com/compare/aircall-vs-retell-ai) - [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk) - [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [Aircall vs Podium](https://www.g2.com/compare/aircall-vs-podium) - [Aircall vs CallRail](https://www.g2.com/compare/aircall-vs-callrail) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs Textedly](https://www.g2.com/compare/aircall-vs-textedly) - [Aircall vs Murf.ai](https://www.g2.com/compare/aircall-vs-murf-ai) ### 8. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,571 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-serviceagent) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Genesys Cloud CX vs Retell AI](https://www.g2.com/compare/genesys-cloud-cx-vs-retell-ai) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [Genesys Cloud CX vs Podium](https://www.g2.com/compare/genesys-cloud-cx-vs-podium) - [Genesys Cloud CX vs CallRail](https://www.g2.com/compare/callrail-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Textedly](https://www.g2.com/compare/genesys-cloud-cx-vs-textedly) - [Genesys Cloud CX vs Murf.ai](https://www.g2.com/compare/genesys-cloud-cx-vs-murf-ai) ### 9. [Textedly](https://www.g2.com/products/textedly/reviews) By Textedly **Average Rating:** 4.6/5 **Total Reviews:** 1,433 Textedly is an SMS marketing communications channel that allows you to advertise, promote, announce, and engage with your audience through text messaging directly to cell phones. Textedly makes communicating with your contacts easy and efficient through their SMS and MMS Mass Texting Messaging service. Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Textedly](https://www.g2.com/compare/serviceagent-vs-textedly) **Compare Textedly with other alternatives:** - [Textedly vs Nextiva](https://www.g2.com/compare/nextiva-vs-textedly) - [Textedly vs Retell AI](https://www.g2.com/compare/retell-ai-vs-textedly) - [Textedly vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-textedly) - [Textedly vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-textedly) - [Textedly vs Podium](https://www.g2.com/compare/podium-vs-textedly) - [Textedly vs CallRail](https://www.g2.com/compare/callrail-vs-textedly) - [Textedly vs Aircall](https://www.g2.com/compare/aircall-vs-textedly) - [Textedly vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-textedly) - [Textedly vs Murf.ai](https://www.g2.com/compare/murf-ai-vs-textedly) ### 10. [Murf.ai](https://www.g2.com/products/murf-ai/reviews) By Murf Inc. **Average Rating:** 4.7/5 **Total Reviews:** 1,411 Murf.ai allows you to change your script or convert home-style voice recording into a studio-quality AI voice-over for your videos, presentations, or just text-to-speech requirements. It's a simple DIY online tool, that also allows you to match the timing of your voice with videos or presentations or even edit your voice using text. Use cases include eLearning (Authoring, LMS, etc), Youtubers, Podcasters, Software & App demos, Marketing & Advertising, IVR phone system, Audiobooks, Games, Product & Explainer videos, Corporate Learning Categories in common with ServiceAgent: [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Compare:** [ServiceAgent vs Murf.ai](https://www.g2.com/compare/murf-ai-vs-serviceagent) **Compare Murf.ai with other alternatives:** - [Murf.ai vs Nextiva](https://www.g2.com/compare/murf-ai-vs-nextiva) - [Murf.ai vs Retell AI](https://www.g2.com/compare/murf-ai-vs-retell-ai) - [Murf.ai vs Talkdesk](https://www.g2.com/compare/murf-ai-vs-talkdesk) - [Murf.ai vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-murf-ai) - [Murf.ai vs Podium](https://www.g2.com/compare/murf-ai-vs-podium) - [Murf.ai vs CallRail](https://www.g2.com/compare/callrail-vs-murf-ai) - [Murf.ai vs Aircall](https://www.g2.com/compare/aircall-vs-murf-ai) - [Murf.ai vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-murf-ai) - [Murf.ai vs Textedly](https://www.g2.com/compare/murf-ai-vs-textedly) ## Explore Articles - [What are the best freight management tools for logistics managers needing real-time tracking while on the road?](https://www.g2.com/discussions/what-are-the-best-freight-management-tools-for-logistics-managers-needing-real-time-tracking-while-on-the-road) - [Best comprehensive CRM system for managing customer interactions](https://www.g2.com/discussions/crm-best-comprehensive-crm-system-for-managing-customer-interactions) - [Best Learning Experience Platforms (LXP) for Instructional Designers Creating Personalized Learning Pathways](https://www.g2.com/discussions/best-learning-experience-platforms-lxp-for-instructional-designers-creating-personalized-learning-pathways) - [Which file reader tools offer automation to reduce repetitive tasks while meeting compliance requirements?](https://www.g2.com/discussions/which-file-reader-tools-offer-automation-to-reduce-repetitive-tasks-while-meeting-compliance-requirements) - [Ramco Aviation Solutions vs AMOS: which aviation MRO platform is worth it for maintenance teams managing FAA-regulated compliance tracking and scheduling?](https://www.g2.com/discussions/ramco-aviation-solutions-vs-amos-which-aviation-mro-platform-is-worth-it-for-maintenance-teams-managing-faa-regulated-compliance-tracking-and-scheduling) - [best pest control software for service companies managing technician schedules for your team](https://www.g2.com/discussions/what-are-the-best-pest-control-software-for-service-companies-managing-technician-schedules-for-your-team) ## Spotlight Categories - [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) - [Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm)