SAP Commerce Cloud Features

As reported in 105 SAP Commerce Cloud reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

Ability to display and manage photos, 3D views, videos etc for each product 131 reviewers of SAP Commerce Cloud have provided feedback on this feature.

Based on 132 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc

Based on 130 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

As reported in 125 SAP Commerce Cloud reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.

Based on 127 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products

Provides tools to drive traffic to pages via organic search This feature was mentioned in 105 SAP Commerce Cloud reviews.

Based on 130 SAP Commerce Cloud reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site.

Based on 127 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Ability to all users select options to configure the product or select product options. For example, color, size, etc.

Based on 129 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting

Based on 114 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.

Based on 133 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

Based on 126 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

Based on 125 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.

Based on 125 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.

As reported in 131 SAP Commerce Cloud reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.

Based on 118 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Functionality to allow users to process returns/refunds either via self service or contacting customer service.

Displays inventory levels of products in real time. Displays inventory by location if required. 126 reviewers of SAP Commerce Cloud have provided feedback on this feature.

Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 116 SAP Commerce Cloud reviews.

Based on 127 SAP Commerce Cloud reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.

Based on 122 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Features that enable customers to easily to shop for products using a mobile device.

Based on 119 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.

Based on 124 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.

Based on 118 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Enable customers to locate and navigate to physical locations by zip code, city or GPS

Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels 95 reviewers of SAP Commerce Cloud have provided feedback on this feature.

Based on 126 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.

Based on 122 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. System provides well documented API's that can be used to integrate to any 3rd Party or internal system.

Based on 128 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Product provides tools to customize web store front, business process, etc. to meet unique business needs.

Based on 126 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.

Based on 128 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Enables customers to update their own user information, settings and preferences.

Based on 122 SAP Commerce Cloud reviews. Provides standard and ad-hoc reporting ability to meet business requirements

Based on 123 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Software provides appropriate tools and certifications to protect against fraud and malicious attacks

Based on 119 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.

Based on 125 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Provides ability to control editing rights by product category, geography etc.

Based on 122 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site

Based on 117 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation

Based on 123 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Enables store or site to provide the same user experience in all browsers and browser versions.

Based on 126 SAP Commerce Cloud reviews and verified by the G2 Product R&D team. Software performs well and runs with minimal unscheduled downtime

The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. 40 reviewers of SAP Commerce Cloud have provided feedback on this feature.

As reported in 34 SAP Commerce Cloud reviews. The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.

Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. This feature was mentioned in 38 SAP Commerce Cloud reviews.

The ability to integrate customer service into all channels. 35 reviewers of SAP Commerce Cloud have provided feedback on this feature.

The ability to integrate marketing tools into all channels. This feature was mentioned in 36 SAP Commerce Cloud reviews.

Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. 39 reviewers of SAP Commerce Cloud have provided feedback on this feature.

As reported in 38 SAP Commerce Cloud reviews. The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.

Based on 40 SAP Commerce Cloud reviews. Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.

Based on 40 SAP Commerce Cloud reviews. The ability to transfer data between channels in order to streamline operations.

Based on 69 SAP Commerce Cloud reviews. Enter and convert orders and quotes

As reported in 69 SAP Commerce Cloud reviews. Register received orders in the system

Provide real-time notifications and status updates This feature was mentioned in 68 SAP Commerce Cloud reviews.

Verify shipping preferences This feature was mentioned in 70 SAP Commerce Cloud reviews.

As reported in 71 SAP Commerce Cloud reviews. Track orders and their statuses as they move along the supply chain

As reported in 67 SAP Commerce Cloud reviews. Manage orders for products that are unavailable due to inventory shortage

Maintain visual on stock levels 70 reviewers of SAP Commerce Cloud have provided feedback on this feature.

Based on 66 SAP Commerce Cloud reviews. Track available inventory and manage flow of goods to/from warehouses

Reserve goods that have been added to cart and update stock levels This feature was mentioned in 67 SAP Commerce Cloud reviews.

Based on 68 SAP Commerce Cloud reviews. Track status of orders from shipment to delivery

As reported in 67 SAP Commerce Cloud reviews. Provide customers access to their information in order to answer FAQs

Based on 68 SAP Commerce Cloud reviews. Automatically send emails using certain triggers to notify customer service of issues

Store payment data and customer information This feature was mentioned in 68 SAP Commerce Cloud reviews.

As reported in 66 SAP Commerce Cloud reviews. Support and/or integrate with a payment gateway(s)

Automate billing and contracts This feature was mentioned in 68 SAP Commerce Cloud reviews.

Based on 66 SAP Commerce Cloud reviews. Accomidate automatic payments from various payment methods

Ability to disconnect the front office from the back office of an e-commerce platform This feature was mentioned in 80 SAP Commerce Cloud reviews.

As reported in 83 SAP Commerce Cloud reviews. Provide APIs that allow for interaction with RESTful web services

As reported in 82 SAP Commerce Cloud reviews. Capture and manage data from multiple sources and syncronize it with the front end and back end

Allows developers to customize the platform using multiple programming languages 86 reviewers of SAP Commerce Cloud have provided feedback on this feature.

Based on 86 SAP Commerce Cloud reviews. Include prebuilt integrations with multiple systems such as ERP and CRM

As reported in 33 SAP Commerce Cloud reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 33 reviewers of SAP Commerce Cloud have provided feedback on this feature.

Capability to perform complex tasks without constant human input This feature was mentioned in 20 SAP Commerce Cloud reviews.

Based on 20 SAP Commerce Cloud reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience This feature was mentioned in 20 SAP Commerce Cloud reviews.

Based on 20 SAP Commerce Cloud reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting 20 reviewers of SAP Commerce Cloud have provided feedback on this feature.

As reported in 20 SAP Commerce Cloud reviews. Makes informed choices based on available data and objectives

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation